Background. We are Celebrity Elite members. I am hearing impaired. I wear a hearing aid. I can hear but, many times, words sound mumbled. This is a recent occurrence, happening in the past few years, so I don't know sign language. My husband (I will refer to him as H) hears perfectly. My hearing problem limits many of the activities on board. That's one of the reasons this cruise is hard to rate. So bear with me.
We stayed overnight in Valparaiso prior to the cruise and took a $13 cab ride to Vina del Mar where Celebrity offered a complimentary bus ride to the new port of San Antonio. OK, we dealt with it. We arrived at the port around 4:15. Embarkation was swift and we were able to rush to our cabin on deck 8 just in time to head out for the safety drill. The area was jam packed. Most people could not see what was going on. Obviously, I couldn't understand what was being said. Our last cruise was on Oceania, and they take the safety drill very seriously. They even checked to make sure that we had our life jackets on and buckled correctly. Anyway, we survived.
The concierge cabin was fine. Decent vanity space with the shelves and cabinets in the bathroom for two people. However, absolutely very little water pressure in the shower. It could barely wash off the shampoo in my hair. The cabin had plenty of storage. The bed was comfortable. H thought it was a little hard but I like that. Small balcony with 2 chairs and a table. Our room steward, Richard, was fantastic. He knew what we wanted before we asked for it. Nothing was too much trouble for him.