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Brilliance of the Seas Review

4.0 / 5.0
Editor Rating
1,529 reviews
4 Awards

Mediterranean sites

Review for Brilliance of the Seas to the Eastern Mediterranean
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2-5 Cruises • Age 50s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Oct 2017
Cabin: Deluxe Ocean View Stateroom with Balcony

Was so looking forward to cruising with royal again, so disappointed with the staff! From top to bottom of the employee release, on board as well as corporate. All issues fell on deaf ears!!! What a disappointment. Was treat always like the customer was at fault and needed to prove our case. The mold in the hallway and public places were outrageous. The whole staff looked and acted like "if we ever get thru this tour we will be done for the season"!!! The excursions were the main attraction for my booking this ship, (and blowing thousands of dollars!), to be once again disappointed. I realize they are 3rd party bookings but wish royal would have tried harder to live up to their "royal" name. All were just cookie cut itinerary!!! Heck most of the guides didn't care if you got back to the ship or not! Really fell short of what could have been an awesome trip.

Cabin Review

Deluxe Ocean View Stateroom with Balcony

Ok, but I don't think my sheets were changed more than once on my 12 night cruise. Ughhhh

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