My wife booked this cruise so we could travel the Hawaiian islands with my mother. Mom had a cabin on the 4th deck on the inside. We had an "upgrade" to a room on the 7th deck with a view of a tender boat. At least we had some natural light.

We boarded the ship without a problem and found our cabin. We went up for a drink while waiting for the luggage to arrive. We checked for the luggage around 6:30 PM and found my wife's bag by the door. No sign of my bag. So, we went up for another drink and decided to return to the room after about an hour. We came down the other end of the hallway and saw a single bag about 10 doors down from ours. As we got closer, we saw that it was indeed my bag. I hauled it into the room, thankful that it wasn't lost. It had the cabin number on the bag. At least they got it close to our room, so someone must have read the tag. Later, we asked guest services why the bag wasn't delivered to the room. They said that sometimes things like that happen. OK.

Later on the first night, we decided to get a night cap at the Waikiki Bar on the 13th deck. My wife ordered a chardonnay and the bartender said that they didn't have any. The only white wine they had was a white zinfandel. I said, "Really? You're out of chardonnay on the first day of the cruise?" The bartender had some story about the hurricanes causing a shipping issue. I reminded her that much of the chardonnay comes from California. She insisted that she would rather not be having this conversation, and never offered any suggestions. So, we went to another bar and got a chardonnay. Back to guest services where we explained what had happened. The attendant apologized and that appeared to be it, until an officer overheard our story. She produced a voucher for a free bottle of wine, which we gladly accepted. The following day, a bottle of wine appeared in our room, along with a letter from the beverage officer giving her apologies. So this worked out alright for us. Read more