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The main disappointment on this first time riverboat was the service by waiters and wine sommeliers. This does not mean that on the AmaStella staff was not excellent and hard working, but I felt there were not enough personnel to serve us without being rushed or waiting for wine at dinner. It was not the experience expected for wine service since they only had to two serve 2 types of wine and beer. The ratio of personnel to guest on this boat is approximately 0.5 to 1. I inquired with Viking, and their ratio is it closer to 1.5 to 1. It is also more favorable to sail down stream instead of up stream. Boat noise interrupted sleep at least three nights, and it is important that you select a cabin away from the engine noise and vibrations. I would not recommend AMA Waterways. I think they are cutting corners to save money.

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AmaStella Cruise Review by Lacey14

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Trip Details
The main disappointment on this first time riverboat was the service by waiters and wine sommeliers. This does not mean that on the AmaStella staff was not excellent and hard working, but I felt there were not enough personnel to serve us without being rushed or waiting for wine at dinner. It was not the experience expected for wine service since they only had to two serve 2 types of wine and beer. The ratio of personnel to guest on this boat is approximately 0.5 to 1. I inquired with Viking, and their ratio is it closer to 1.5 to 1.

It is also more favorable to sail down stream instead of up stream. Boat noise interrupted sleep at least three nights, and it is important that you select a cabin away from the engine noise and vibrations.

I would not recommend AMA Waterways. I think they are cutting corners to save money.
Lacey14’s Full Rating Summary
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