I was only on a 2-day cruise from Southampton to Hamburg, but I got a good feel for the ship. It has some really nice updates, and the smaller size is nice. When I say it's smaller, I'm comparing it to the Epic. I've been generally happy with food on NCL cruises, but I felt like it was generally a bit better on this ship. Since this was an unusual (and short) itinerary, I was fortunate enough to upgrade to a Penthouse Suite with Balcony, and it was absolutely beautiful. The aft-facing balcony was fantastic. The VIP treatment that came with being in a Suite was also very nice. I didn't want to leave any of it! My only complaint was the entertainment. I'm a pretty tough critic of singers since I am a voice teacher and singer myself, but I thought the singing was the worst I have heard on a cruise ship. I really wanted to help the people! That is really my only complaint, though, and I would definitely go on the Jade again!