The representative met us at the airport and took us to the ship. They were very courteous and gave us a mini tour on our way. Once on board we were greeted by a very friendly and helpful staff. Our cabin was very clean and easy to maneuver. Plenty of storage and nice bathroom. Our shore excursions were very good guided tours with plenty of free time to shop,relax and sightsee further. The dining is top of the line with a very good selection of meals. The staff makes you feel right at home. I took a personal liking to many of them. The lounge and the restaurant have floor to ceiling Windows so as you cruise along the river you always have a wonderful view. I really enjoyed the upper deck very much. I probably spent more time up there so I had the ability to soak up the beautiful scenery along the way. Since there are only 190 passengers you soon make new friends. I could go on and on but I think you get my point. Will be booking another one for 2019. A trip so worth the money. No regrets except it ended.. I think I will be doing the 23 day cruise next. Although that one goes to many of the cities I already visited I don't mind because I could catch things I missed the last time. Viking is top notch. I think if you went on one of their cruises you would agree.