Norwegian Gem Review

4.0 / 5.0
2,594 reviews

Nice cabins but food and service were far below other cruise lines

Review for the Bahamas Cruise on Norwegian Gem
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Cinderellie
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service

Additional details

Sail Date: May 2017
Cabin: Mid-Ship Mini-Suite with Balcony
A shot of our family on the atrium steps.
Loved passing the Statue of Liberty and Ellis Island on our voyage south.
Great outdoor photos by the ship photographers.

OVERVIEW

We chose this cruise because we live in NJ and PA and were bringing our entire blended family of 20-somethings for their first cruise to avoid airfare, sailing out of New York. (6 of 8 were first timers.)

We are usually fans of Princess and Royal Caribbean because we like their level of fine dining and truly enjoying great cuisine while traveling. We also prefer traditional dining rather than Norwegian's Freestyle Dining, which results in different servers you have no relationship with each night. To us, it increases our level of personalized service. We also do not believe that Freestyle cruising really means you can dine "where you want, when you want" as most times you want to dine are when most others also want to dine, and you end up waiting or compromising. They also push you toward specialty restaurants at added charges, which do not feel are necessary.

Cabin Review

Mid-Ship Mini-Suite with Balcony

Cabin MA

CABINS

On the plus side, it was one of the most well appointed, spacious and comfortable cabins we have ever enjoyed. Beautifully redone rooms, well planned. We had mini suites for our crew... 11560, 11084 & 11086, and even with 4 people per room, they managed well. Tons of storage. Bathrooms with tubs make a world of difference. Balconies were spacious, though we would have preferred a lounger deck chair, or an ottoman to just chairs. The balconies between 2 of the cabins opened, although we were told upon reservation that they did not, My daughter jimmied open the lock during sail-away and both of their cabins enjoyed group access all week.

Port Reviews

Nassau

Used a private excursion company to book a snorkeling and shark swimming trip to Stuart Cove. Wonderful 5 hour excursion, but rough seas. Nassau was just OK. Typical island port.

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