Serenade of the Seas Review

RCCL management policies has reduced passengers' overall on-board experience

Review for Transatlantic Cruise on Serenade of the Seas
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cruiseforfunbill
10+ Cruises • Age 70s

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Sail Date: Apr 2017

My wife and I have cruised approximately 50 times with major cruise lines. Over half those cruises were with Princess, second most with RCCL and the remainder with the various major cruise lines. With the completion of this voyage we have had 107 sea days on RCCL.

In my opinion RCCL management policies have now begun to sacrifice passengers' overall on board experience in favor of crew. For example time change due to changing time zones occurred at noon rather than late night. This among other things caused overcrowding in the Windjammer by reducing the period open for lunch by one hour. I would like to know if time is extended at noon on west bound voyages. My guess is no.

Show times were poor. First show began at 9:00 PM, if you were to arrive after 8:30 chances are you would not find seats together. After several attempts we gave up trying for the early show. Second show began at 10:45 PM, which is a little late when dinner is at 6:00.

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