Embarkation was fine. Our cabin was a forward balcony cabin and was fine. Room steward did excellent job. Room service very disappointing though compared to solstice class ships. We are elite and happy hour between 5-7 pm up in the Constellation was great with great service. Select dining on this ship was a bit of a disappointment though. We ate at different tables for 2 every night until the 12th day when we were at a table we requested to come back to. Dining room seemed understaffed both at dinner and breakfast. The entertainment was pretty good though - their orchestra is fantastic and shows for the most part entertaining - a pianist who put on 2 shows was fabulous! Guatamala was a port that as far as I'm concerned they could have skipped. Very poor and nothing much to see with poor roads and much poverty. The lecturers were excellent and very entertaining. The ship was in decent shape for its age and took the seas very well but does not compare with the Solstice class ships.