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Viking Gefjon Review

-- / 5.0
Editor Rating
121 reviews

Excellent River Cruise and CARING Staff

Review for Viking Gefjon to Europe River
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10+ Cruises • Age 70s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jun 2016

Loved everything about this River cruise BUT what made it "so special" was the warmth and competence of both the program director Stella Jansen (the best we have seen in decades of cruising along multiple cruise lines) and Captain Marcel Stephan. These two individuals epithimize what "customer care" is all about. Having been an senior executive myself I would be so proud to have these two individuals at the head of my businesses. We can only hope the Mr. Hagen (Viking's CEO) recognizes these folks as the real "ambassadors" they are. Thank you to all of the staff of Viking Gefjon in making this a cruise to remember for years to come. Believe us "it was ALL good" form cabin, public spaces, super dining and basically dealing with folks who care.

Captain Stephan (along with his Forst Officers) ran the ship as if we're their own and all are very accommodating in answering any question. Tessa Jansen gets a true "10" from both of us. WELL DONE

Cabin Review

6 Helpful Votes

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