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Norwegian Epic Review

4.5 / 5.0
Editor Rating
4181 reviews
24 Awards

Great Time and Lots of Help

Review for Norwegian Epic to Canary Islands
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StargateBabe
10+ Cruises • Age 60s

Rating by category

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Additional details

Sail Date: Mar 2016
Cabin: Aft-Facing Balcony

We went Platinum this trip on NCL and no wonder with the incredible assistance they provided to me with my leg in a boot cast. I broke my ankle a few weeks before the trip. So I called my personal Cruise Consultant, who immediately stepped up with a change of aft balcony to a handicapped aft balcony with no additional fee for the change. Then, she got me in touch with Special Needs At Sea for a motorized scooter which was delivered and retrieved from my stateroom. NCL arranged curbside wheelchair on/off assistance. So I was in business.

What I especially appreciated were all the handicapped facilities from bathrooms to specially reserved easily accessible seats in the restaurants and showrooms. The buffet staff always assisted me and were very kind. The staff in Moderno were the very best. The stateroom attendant was also kind, leaving me ice each evening and morning to ice my ankle. The stateroom was fabulous with easily accessible bathroom and fold down seat in the shower. I can not imagine better treatment.

The entertainment on NCL is always great but on the Epic there is so much to choose and to do. We did the Cirque Dreams and several shows. The pre-scheduling is a great idea with such a large contingent of passengers. I could not do some of the shore excursions but they were limited by the vendor buses which either could or could not transport the scooter. The pier in Tangiers was too long and without a tram, so I did not attempt that port. Instead I went to the Salon and had a wonderful day getting the works for my hair. Natalie was a treasure. I passed the whole afternoon there.

Cabin Review

Aft-Facing Balcony

Cabin B1

We got a handicapped aft balcony which was a dream come true for someone with a broken ankle. It was large. The bathroom was easy to access with a fold down seat in the shower. There was a small ramp to the balcony too. The motorized scooter chair easily fit and could charge. The bed was great and the sheets soft. After spending 8 weeks in bed at home, getting out... really out, and having such a great cabin, was greatly appreciated.

Port Reviews

Madeira (Funchal)

We needed a taxi to accommodate my motorized scooter. So we hired a nice man in port. It was great.

Malaga

Handled smoothly and professionally. Got a piece of the Rock.

Tenerife

Well done totally professional.

2 Helpful Votes
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