This was a very nice experience with excellent cabin service, a great staff in the Neptune Lounge, and good food. Overall, we were quite pleased with both the vessel and staff. And BTW, the burgers at the pool bar are spectacular! A few things need improvement: 1) "Entertainment" in the Main Show Rrom was not entertaining. We did a TA on Celebrity last year, and looked forward to the show each night. We stopped wasting our time with it on this cruise. 2) We found it impossible to enter the retail shop area without being swarmed by people trying to sell us something. Profitable for the cruise line, perhaps; professional, no; annoying, yes. 3) The disembarkation in Barcelona was a disaster -- two government stations to "serve" 1000 or more passengers. We waited in line for an hour -- even though we had visited 4 ports in Spain already! HAL needs to do some lobbying with the locals on this score -- completely unacceptable. Stereotypical inefficiency at its finest.

Great Transatlantic cruise, with a couple of exceptions

Eurodam Cruise Review by seaproponent

Trip Details
  • Sail Date: April 2015
  • Destination: Europe
  • Cabin Type: Neptune Suite with Verandah
This was a very nice experience with excellent cabin service, a great staff in the Neptune Lounge, and good food. Overall, we were quite pleased with both the vessel and staff. And BTW, the burgers at the pool bar are spectacular!

A few things need improvement:

1) "Entertainment" in the Main Show Rrom was not entertaining. We did a TA on Celebrity last year, and looked forward to the show each night. We stopped wasting our time with it on this cruise.

2) We found it impossible to enter the retail shop area without being swarmed by people trying to sell us something. Profitable for the cruise line, perhaps; professional, no; annoying, yes.

3) The disembarkation in Barcelona was a disaster -- two government stations to "serve" 1000 or more passengers. We waited in line for an hour -- even though we had visited 4 ports in Spain already! HAL needs to do some lobbying with the locals on this score -- completely unacceptable. Stereotypical inefficiency at its finest.
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