Having cruised many times, this was my first trip with Holland America. As a suite traveler, embarkation and disembarkation processes were the most facilitating.
The suite was well appointed and with ample space. The room was clean and with more than adequate close space. The shower and jacuzzi tub were both extremely clean.
The Neptune Lounge was a God send. The young ladies who managed the lounge were efficient and pleasant. A place to have issued solved quickly without a long line at the pursers desk. I had a cocktail reception for 7 others in my traveling party. Abigail , one of the Neptune hostesses, made all the arrangements. Delivery of the hot and cold hors d'oeuvres was quite prompt. Every thing was nicely arranged.