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Much has been written about the azipod problem with the Oosterdam, so that won't be dealt with here. Hopefully, this propulsion dilemma is a one-off and will be corrected once the ship is in dry dock. This was our first Holland America experience so we went into this cruise with open minds. Prepared to enjoy ourselves, the cruise was just adequate. Embarkation was lovely, so fast and easy. Disembarkation was exactly the same. The food was delicious, especially in the Pinnacle Grill. Although we had second seating for dinner, the Vista Dining Room was never enjoyed for dinner. The vibration and rolling of the ship where our table was located (right on the stern) was just too annoying. The clattering/clinking of the china made conversation almost impossible. Wanting to experience the Royal Dutch High Tea, the vibration and clatter was braved. Thankfully, our table was more towards the mid-section so the noise wasn't as bad. At least the table was nice as the service was lousy. We were three-quarters of the way through the meal before tea was offered...and that was after a waiter had been flagged some time before. Tea was then served, but it was another long wait for lemon/milk. Thankfully, the Lido Restaurant and Terrace Grill were pleasant. The wait staff was right on top of things and extremely helpful. Our cabin steward was tremendous. Our cabin was not. The bath mat was black from mold, the curtain between the balcony and the bed was broken, and the upper cabinet above the sofa was hanging by one hinge. That we had corrected as it was a definite safety problem. The items in the shops, which were marked 50% off, had been marked up to be marked down. The original $16.00 price was blacked out, with $20 written beside it. Unfortunately, the original asking price of $16.00 was still clearly showing. All the calls for cleanliness and sanitizing hands should have been employed by the staff, also. Noticed at the Sea View Bar (by the adult pool) was the bartender wiping the rim of a glass onto his bare palm and then filling the glass with a drink...which was then served to the customer who was pool-side. No shore excursions were done. Overall experience? Have had better cruises where all the 'niceties' have been covered.

Oosterdam - Mexican Riviera

Oosterdam Cruise Review by Underwatergal

1 person found this helpful
Trip Details
Much has been written about the azipod problem with the Oosterdam, so that won't be dealt with here. Hopefully, this propulsion dilemma is a one-off and will be corrected once the ship is in dry dock.
This was our first Holland America experience so we went into this cruise with open minds. Prepared to enjoy ourselves, the cruise was just adequate.
Embarkation was lovely, so fast and easy. Disembarkation was exactly the same.
The food was delicious, especially in the Pinnacle Grill. Although we had second seating for dinner, the Vista Dining Room was never enjoyed for dinner. The vibration and rolling of the ship where our table was located (right on the stern) was just too annoying. The clattering/clinking of the china made conversation almost impossible.
Wanting to experience the Royal Dutch High Tea, the vibration and clatter was braved. Thankfully, our table was more towards the mid-section so the noise wasn't as bad. At least the table was nice as the service was lousy. We were three-quarters of the way through the meal before tea was offered...and that was after a waiter had been flagged some time before. Tea was then served, but it was another long wait for lemon/milk.
Thankfully, the Lido Restaurant and Terrace Grill were pleasant. The wait staff was right on top of things and extremely helpful.
Our cabin steward was tremendous. Our cabin was not. The bath mat was black from mold, the curtain between the balcony and the bed was broken, and the upper cabinet above the sofa was hanging by one hinge. That we had corrected as it was a definite safety problem.
The items in the shops, which were marked 50% off, had been marked up to be marked down. The original $16.00 price was blacked out, with $20 written beside it. Unfortunately, the original asking price of $16.00 was still clearly showing.
All the calls for cleanliness and sanitizing hands should have been employed by the staff, also. Noticed at the Sea View Bar (by the adult pool) was the bartender wiping the rim of a glass onto his bare palm and then filling the glass with a drink...which was then served to the customer who was pool-side.
No shore excursions were done.
Overall experience? Have had better cruises where all the 'niceties' have been covered.
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