Once we decided that a trip to the Baltic was on our bucket list we started searching cruise lines. Fortunately for us, our research ended with the choice of Regent Seven Seas and the beautiful Voyager. While there were a few things that didn't quite meet our expectations, for the most part it was a perfect cruise.
Pre-cruise lodging, transfers and embarkation: The only complaint here is the quality of the pre-cruise hotel which was definitely not in line with a luxury cruise. The Scandic Copenhagen is well located but the rooms are typical European small with 2 twin beds and limited air-conditioning. The transfers were well managed and embarkation on the Voyager was seamless.
Excursions: We got off the ship in every port and for the most part, utilized the complementary excursions. We did pay for a trip to the Hermitage and The Gold Room which was definitely worth the extra spend. Overall, the complementary excursions were fine - the problem was that a couple of the ports weren't all that historic or exciting. But the tours were well managed and generally the guests were too.
Ship and Stateroom: This was our first time on a smaller ship and now we understand the appeal. We loved how easy it was to maneuver around the ship, find friends, make new friends and get to know the staff on a fairly personal level. Our stateroom was great - wonderful king size bed, vanity station and full marble bath with luxury toiletries. We were fortunate enough to have a butler assigned to us and having canapés delivered, special requests attended to and shoes polished was a great addition to our experience. However, I think those without a butler had just as good of a time as we did.
Regent's dress code of "elegant casual" after 6pm added to the ambience of the dining rooms and other public areas.
Food: The food was good. Not great but certainly not bad. Some meals were really tasty while sometime things seemed a little bland. The house wines were actually really good and we were fine staying with them for dinner. Plus most of the "top shelf" liquors are included in the cruise so you're never at a loss for a good quality cocktail.
Service: This is where Regent won us over. We've never been treated so well by so many staff. From the security checking you back in after a tour saying "welcome home" to the great bar staff and waiters - everyone did their best to make us feel like they were truly glad we were cruising with them. We can't say enough about the level of service and attitude of the staff.
Summary: We met some great people on this cruise, people that we hope we will be friends with forever. The intimacy of the ship plus the attitude of the staff made it easy to meet and socialize with others. As long as Regent has itineraries that meet our upcoming cruise needs we will definitely be sailing with them again.
Our stateroom was nicely appointed and comfortable and the king sized bed was a definite plus for us. A separate vanity area with a magnifying mirror was a nice addition. The mini fridge was stocked with ice every afternoon with our choice of beverages. The veranda furniture was comfortable and clean.