Was it spectacular? No, but cruising just isn't what it used to be 25 years ago. OK, so what do you expect from people who are worked many hours a day for very little pay. A very pleasant, polite crew (for the most part) who try to make 2,500 people happy on a daily basis. I'm not complaining as my family of 4 had a wonderful time.
My sisters and I decided to take a last minute cruise and selected the GEM as it is a cab ride away. I had been on her a few years back on a European sail, so I knew the ship well. Must say she continues to be in good condition with very few flaws.
Embarkation was good but, full disclosure, mother is in a wheelchair, so we had access to the front of the line! Our handicap cabin was very well appointed with all of our necessities. A big "thumbs up" for our cabin steward Gilbert Gendibe who provided us with all of our needs with a smile.