Brilliance of the Seas Review

Fantastic Getaway- Not sure where the negativity is coming from!

Review for the Western Caribbean Cruise on Brilliance of the Seas
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scottyc44
10+ Cruises • Age 40s

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Additional details

Sail Date: Dec 2013
Traveled with children

I was going to wait a bit to post my review but after reading so many negative reviews about this ship/service, etc, I had to chime in! I (32) travelled with my wife and 19 month old daughter and drove in from Orlando on embarkation day after spending a few days at Disney. We are from Sacramento, CA. We had late seating and were in a E1 Category Balcony Stateroom.

My wife and I are frequent cruisers and are Platinum with Royal. I've been on about 12 cruises, my wife about 4, and it was my daughter's first.

Service- Just AMAZING. I'm not sure if it was because we were travelling with a cute little toddler or what but anything we needed at anytime, the crew was there to help. I know that a crew is a good one when they serve you with a smile and do anything they can to help you at the buffet, where there is little/no tipping possibility and the crew in this area was great. Our stateroom steward (Alfred) was Johnny on the Spot at all times, he just had phenomenal timing and kept our room spotless despite there being so little room to move around with a Pack and Play in the middle of the room.

Cabin Review

One of the smallest balcony rooms I've had. With a pack and play and stroller in the room, I'd recommend the larger balcony cabin but it was fine. Just don't expect much wiggle room.

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