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Having sailed on Royal Caribbean several times, we knew what to expect, (at least that's what we thought)! We are old time cruisers and have sailed on numerous ships of all different categories. Royal Caribbean we generally felt was "run of the mill", but tolerable. Well, we got a rude awakening this time. Although the Brilliance of the Seas itself, is a nice looking ship, with handsome public rooms, that's about the best we can say about it. We endured 22 days of the worst food that anyone could dish out. It was tasteless, without imagination, and boring. The best description would be "institutional". Our waiter and assistant were exceptional and attempted to bring us the food the way we wanted it. Unfortunately, despite their willingness,they were up against it. We gave up eating in the main dining room as whatever they brought out was generally cold, pre-cooked, and unremarkable. Instead we chose to eat at the Windjammer buffet where we could at least eyeball what was being offered. Unfortunately, there generally was nothing that was appetizing so we usually ate something, and left very dissatisfied. Speaking of the Windjammer, we generally had breakfast there. Again, one could not have fresh orange juice, half and half and, believe it or not, coffee spoons. For some reason, coffee spoons are hidden. When we asked "why no spoons", we were told....use the wooden spoons. We also attempted to eat at the Seaview cafe, which specialized in Italian food. We noticed, however, that the pasta was pre-cooked. We asked the cook if we could have our pasta cooked to order and "al dente". In an arrogant manner we were informed that they were not allowed to cook the pasta to order. Following this, we found the manager of that particular restaurant who instructed the chef to cook the pasta as we requested. We subsequently returned there, but again, encountered a hostile environment which made it impossible to enjoy any food at this restaurant. In conclusion, Royal Caribbean has obviously decided to downgrade whatever they offered in the past. It is now geared for the mass market and if your not willing to go along with what they implies, I suggest you go elsewhere.

Brilliance of the Seas - Trans-Atlantic

Brilliance of the Seas Cruise Review by Carlo Leoni

Trip Details
Having sailed on Royal Caribbean several times, we knew what to expect, (at least that's what we thought)! We are old time cruisers and have sailed on numerous ships of all different categories. Royal Caribbean we generally felt was "run of the mill", but tolerable. Well, we got a rude awakening this time.
Although the Brilliance of the Seas itself, is a nice looking ship, with handsome public rooms, that's about the best we can say about it. We endured 22 days of the worst food that anyone could dish out. It was tasteless, without imagination, and boring. The best description would be "institutional".
Our waiter and assistant were exceptional and attempted to bring us the food the way we wanted it. Unfortunately, despite their willingness,they were up against it. We gave up eating in the main dining room as whatever they brought out was generally cold, pre-cooked, and unremarkable. Instead we chose to eat at the Windjammer buffet where we could at least eyeball what was being offered. Unfortunately, there generally was nothing that was appetizing so we usually ate something, and left very dissatisfied.
Speaking of the Windjammer, we generally had breakfast there. Again, one could not have fresh orange juice, half and half and, believe it or not, coffee spoons. For some reason, coffee spoons are hidden. When we asked "why no spoons", we were told....use the wooden spoons. We also attempted to eat at the Seaview cafe, which specialized in Italian food. We noticed, however, that the pasta was pre-cooked. We asked the cook if we could have our pasta cooked to order and "al dente". In an arrogant manner we were informed that they were not allowed to cook the pasta to order. Following this, we found the manager of that particular restaurant who instructed the chef to cook the pasta as we requested. We subsequently returned there, but again, encountered a hostile environment which made it impossible to enjoy any food at this restaurant.
In conclusion, Royal Caribbean has obviously decided to downgrade whatever they offered in the past. It is now geared for the mass market and if your not willing to go along with what they implies, I suggest you go elsewhere.
Carlo Leoni’s Full Rating Summary
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