4 Helpful Votes
Sail Date: August 2019
First off let me say that I am not an avid cruiser. This was my 5th cruise in a 20 year span. My family and I have always cruised Royal Caribbean and decided to give Carnival a shot since the port is only 3.5 hours from our home. To begin ... Read More
First off let me say that I am not an avid cruiser. This was my 5th cruise in a 20 year span. My family and I have always cruised Royal Caribbean and decided to give Carnival a shot since the port is only 3.5 hours from our home. To begin with I had a lot of questions about the Carnival process and came here to Cruise Critic for help and it paid off. Learning the little tricks of the ship and shore excursions from past guest definitely added to our experience. Let me start with the embarkment process. First you will arrive at the port and the folks there will unload your vehicle for you and take your luggage onboard for you. Make sure you tip the guy a few bucks! Then you will be directed to park. Be prepared to walk about 200 yards to the main building for check in. Not a bad walk at all. Have your Birth Certificate and Driver's License in your hand. A passport is great but not necessary. Once in that building you move pretty quick. They will then direct you to the charter buses outside to take you to the boarding ramp. Tip the bus driver a few bucks! Once you are on the boarding ramp you will be directed to the security baggage check line. You will then place your carry on onto a scanner machine where the friendly security folks will run it through their machine. After that you are on your way! The total time my wife and I spent at the port was about 25 minutes total and we did not purchase "Faster to The Fun" from Carnival. Once onboard you will notice friendly/Inviting staff that will answer any question. Your stateroom will not be available to 1:30 so head up to Deck 9 and grab lunch and try everything! Be aware that the tea is unsweet and the cups are very small. Once our room was available we headed up and settled in to our cabin. Our cabin number was 11008. It was on the Serenity Deck level which is adult only. Our cabin steward was Emerson and he was awesome. He made our stay comfortable and answered every question we had. Our room was a balcony suite and worth the extra money. The bed was very, very comfortable and I am very picky about where I sleep. The pillows were vey soft and big. The room itself was bigger than others we have stayed in on RC and perfect for two adults. The bathroom was big as well. The soap that is supplied for guest on the ship does not lather well so bring your own. In all our cabin was great with exception of the soap so all is good so far. After we got settleed we headed out to explore the ship and found ourselves at the Serentity Spa. Big mistake! The staff there were friendly and took my wife and I on a tour of the spa. Big mistake. They were boarderline pushy about selling their products and it detered my wife and I from ever going back in there even though we had free spa treatment vouchers given to us because we booked a Serenity Suite Room. On to the food! The Fahrenheit 555 steakhouse is the best. You will not regret it. The steaks are amazing. It cost my wife and I $38 a piece to eat there and it is a 4 course meal! The cheese cake is huge and unlike anything Ive ever eaten in the cheesecake world. Amazing! It was so good, we ate there twice. The ships buffet on deck 9 was good but Guys Burgers was great. I ate alot of Guys Burgers and they are free. The breakfast buffet is good and has just about everything you could ask for. The coffee is below average and the juices provided were average but satisfiying. On tuesday night my wife and I tried the Main Dining room. They seated us right away but that was it. We sat there for about 10 minutes and that was it. We got up and left. We then went up to the Cucina del Capiitano restaurant. It was great. The best Italian food we have ever eaten. Now for the entertainment on the cruise. The shows were good and the cast were above average performers. Adam the cruise director was great and James kept everyone laughing. However Ty was rude at times with guest and at one point told a lady that came in the wrong door to never do that again. He told her this over the PA system and made that lady look like a child. She reacted to his lecture alot better than I would have. That was totally uncalled for on Ty's behalf. Very unprofessional. Onto excurisions. Half Moon Cay was the best!! Better than any beach we have ever seen. Make sure you get off the boat early to get the best chairs but if you dont, no worries they have plenty. You do not need towels from the boat. They provide them on the island. The sand there is unbelievable and the water is perfect. The most amazing beach ever! Did I mention amazing enough about this beach? Bring your own snorkle gear and an inflatable float. It will save you money and you will have plenty of room to just float around and enjoy the sun. No beach that RC or Disney has can compare to Half Moon Cay! Now about Nassau. My wife and I booked the Blue Lagoon VIP Beach Day. It was just ok. The beach was rocky, very dangerous if you are elderly or someone with previous health injuries like neck or back surgery The staff on Blue Lagoon were very nice and attended to our every need. The VIP excursion came with snorkle gear and bottled water all day. The lunch buffet was really good and the staff was was very friendly. Also if you decide to do this exersion bring water shoes and towels! YOU WILL NEED WATER SHOES!!!!! Very rocky beach. Our overall experience was good with Carnival. The only problems we saw that Carnival could do much better at is the muster drill that happens pre-sail and exiting the boat for excursions. It is organized chaos and causes stairway roadrage with guest. Guest are literally shoulder to shoulder and nobody can move. if you dont like confined spaces wait till the crowd clears to head out. The disemarkment process was well organized. You have a choice of carrying your own luggage off or checking your luggage. If you can carry your stuff then do it but if you pack like my wife, check your luggage. The process is super easy and they will call you by tag numbers depending on the tag number you pick the night before disemarkment. No worries. If you check your bags, they will be waiting on you in the building where the US Customs Security team await. The US Customs Officers are friendly and do a great job getting you through the line fairley quickly. Once you get through customs, you and your luggage will then be directed to the charter buses to take you back to the parking lot. If your luggage is heavy, the porters there will carry them for you to the buses. Tip them! When you get to the buses they will load your luggage on trailers to carry them back to the parking lot. When you exit the buses at the parking lot, your luggage will be right there waiting on you. No worries. Then off you go back to the real world. We really enjoyed our first Carnival experience and will probably do it again. Hope this helped. Read Less
1 Helpful Vote
Sail Date: August 2019
We chose this cruise because it left out of Charleston. All of the waitstaff, housekeeping and employees were very friendly and helpful. There are a lot of activities to do on board however there are too many people. We were never able to ... Read More
We chose this cruise because it left out of Charleston. All of the waitstaff, housekeeping and employees were very friendly and helpful. There are a lot of activities to do on board however there are too many people. We were never able to get in the pools because they were always packed full of people and finding a chair was nearly impossible too. We had to wait several times for someone to get up before we could sit down. We did enjoy our balcony room for some quiet. Dinner in the dining room was always nice. At our first stop we were very excited to go snorkeling but when we went to check in, they told us it was canceled because of rough waters. It was then too late to get on another excursion because they were sold out. I don’t know why Carnival did not notify us before we left the ship, so we could try to get another excursion. We went swimming and then attempted to eat at the barbecue on the Island, but it was very crowded and hot. We were very disappointed and went back to the ship. Nassau was our next stop and half of our excursion was canceled again! We were to go on the sail and bus tour, but the sailing part was canceled because of rough waters. Other excursions went out on the water but ours did not. We ordered that one through Priceline. The bus tour was good, but it was disappointing again. Boarding and unboarding the ship was very well organized. The drinks are very watered down and ordering a drink took a long time because Carnival puts too many people on the ship and it was always crowded. Carnival does not pay the waitstaff and they depend on the gratuity at the end of the cruise, so please consider this when deciding on gratuity for them. Our waiters worked very hard and were always friendly. I don’t know why Carnival doesn’t pay them, but they should. Read Less
1 Helpful Vote
Sail Date: July 2019
This was mine and my friends second cruise on Carnival Sunshine. We first sailed with Sunshine in May 2017. Last month, we went on Sunshine to celebrate my goddaughters 13th birthday. We are extremely disappointed with just about every ... Read More
This was mine and my friends second cruise on Carnival Sunshine. We first sailed with Sunshine in May 2017. Last month, we went on Sunshine to celebrate my goddaughters 13th birthday. We are extremely disappointed with just about every aspect of the cruise. I wanted to give it a second chance, especially with Charleston, SC port being it’s new home and also where I live. However, we found the entertainment lacking. Understandably, mother nature cannot be controlled however it would be nice if activities that were planned for outside could have been moved indoors in order to continue to keep guests entertained, as that is part of what they are paying for. The bars and restaurants are understaffed. There were several times where we had to wait for over 20 minutes to simply receive the drink we had ordered. We had purchased the drink package but ended up feeling like it was not worth the money we paid due to the extreme wait times at the bar. The staff in the dining room was not exceptionally friendly, especially compared to previous cruises we have been on. We were often the last to get served as well as the last table to leave due to inattention and lack of service. Another example of our frustration during our cruise occurred when we were ordering photo reprints. We were given a set time by the staff to pick them up. When I went to do so, I gave the gentleman working my two receipts and was handed an envelope. It wasn’t until after the cruise when I got home that I noticed that he did not give us one of our orders. To say how disappointing and frustrating this was is an understatement. When contacting Carnival customer service, we made them aware of this situation with the photos. They advised me that they hold paid items for 30 days and would put in a work order but I would have to pay the $20 for postage. First off, it does not cost $20 to mail 2 photos. Second, why should I spend any more of my own money when it was your mistake to begin with and I have already paid for what is rightfully mine? This is absurd. The children’s camp is also lacking, especially for kids 12-14. My goddaughter was bored and not entertained and would not stay for the camp for any length of time. When we cruised on Carnival Ecstasy we couldn’t pull her away from camp! Perhaps Sunshine should take notes from Ecstasy and other cruise ships who offer far more for your money when it comes to entertainment, customer service, and overall experience. The one positive interaction we had was with our room steward who was truly amazing, named Jaypee. He always spoke to us by our names, asked if we needed anything and was willing to answer any question we had. He went above and beyond to bring us tape to decorate our room for the birthday celebration as well as many other examples of doing what he could to ensure the best vacation possible for us. He deserves to be acknowledged for his outstanding customer service. Other than Jaypee, we are extremely disappointed with the outcome of our experience of our time on Carnival Sunshine. What could you do to make this experience better? Send me the pictures I bought free of any type of shipping charge, and issue a refund for the drink package of our expensive or something else to compensate for the lack of service received. We would be open to cruising with Carnival again but it most definitely will not be on Sunshine . Read Less
1 Helpful Vote
Sail Date: July 2019
Previously we’d been on Princess 2x, Royal, and Norwegian. First Carnival trip and picked this because the port was convenient. We purchased Faster To The Fun, which was a mixed experience. Check-in was organized but extraordinarily ... Read More
Previously we’d been on Princess 2x, Royal, and Norwegian. First Carnival trip and picked this because the port was convenient. We purchased Faster To The Fun, which was a mixed experience. Check-in was organized but extraordinarily hot - you’re carrying bags from your car, to Bldg 324, on to a shuttle in Charleston in the middle of summer. Got on at 11am with very little waiting and our room was ready. The issue was bags (FTTF says expedited). At 4pm we called and they sounded very concerned we hadn’t gotten them yet. At 4:45 I tracked down a random porter and just saw our bags on a cart. Not the best start. Food. The lido deck offerings for breakfast and lunch were fine, sometimes pretty good. Dinner and late night dining there was terrible. We had two nights of specialty dining (Asian and Italian) and they were both terrific - Carnival clearly wants their guests to spend the money for any nighttime dining. The pizza was just mediocre, with some very long lines depending on time of day. Some hidden gems for dining if you’re already booked on this ship. Guy’s Burgers was very good (warning: closes at 6pm) and the Sandwich Shop at the back of Lido was also great. Casino is the hangout spot for smokers. Bartenders, servers, and staff were very polite and fast for the most part. Piano bar was enjoyable but not a lot of song variety. We used the kids club for our daughter. She enjoyed it, but there was always a wait for either drop-off or pickup. The entertainment options were extremely poor. We’d scan the patter for something to do and it always seemed to be either a shopping presentation or Bingo. We would not go on this ship again, and are very likely going to a previous cruise line in the future. Read Less
1 Helpful Vote
Sail Date: June 2019
I chose this cruise because of the port location and it looked very kid friendly with the pool/water slides. Our room was so hot that it was cooler outside than in our cabin. We reported it and were told by someone at the customer ... Read More
I chose this cruise because of the port location and it looked very kid friendly with the pool/water slides. Our room was so hot that it was cooler outside than in our cabin. We reported it and were told by someone at the customer service desk that we were taking too many showers and going out on the balcony too much. We hadn’t showered since the day before and hadn’t been on our balcony for several hours. When I told her that she said “ well I am not the a/c specialist and you should have told us sooner that is what the maintenance man said”. Apparently 5pm is too late to get anything done. The only thing we could get done about it was someone brought us a box fan at 1am. The ship is very crowded. A couple of the shows were pretty good, a couple were horrible. Adam was pretty good, our Steward was good. There are not enough chairs on the Lido. The pool is very crowded and small. The water slides are rough. My child ended up with several bruises and a cut after riding just one. The food was not great. I only ate two things that were pretty good. After leaving Nassau and heading back to Charleston we felt like the staff/crew were pretty much done with this cruise. The food was even worse and some of the staff went from friendly to treating you like you were putting them out if you ask for something. The port in Charleston itself is very sketchy. The people handling the luggage upon arrival were very rude and threw everyone’s suitcases like basic garbage. Someone else had something in their suitcase that exploded and ruined our suitcase and some of our clothes. I will not be going back. Read Less
3 Helpful Votes
Sail Date: June 2019
I'm writing this from the perspective of someone who wants a relaxing cruise, as apposed to someone who wants to party. If you are looking to get, and stay, loud, this may be the ship for you. This is only my second cruise. My first ... Read More
I'm writing this from the perspective of someone who wants a relaxing cruise, as apposed to someone who wants to party. If you are looking to get, and stay, loud, this may be the ship for you. This is only my second cruise. My first was on the Carnival Fantasy, out of Mobile AL. The Fantasy was so great, that I couldn't remember everything that my wife and I loved about it when I wrote that review (amazing ship and crew regardless how old it is). I want to start with the pros because I did generally enjoy my cruise, and it's not such a bad ship that I want to beet it down here. The staff are friendly and helpful, though they are obviously overloaded/understaffed. The food is good, and there is plenty of it. Our cabin was perfectly maintained. We had a party of 5, so we were constantly in and out of the cabin, and the crew worked around us beautifully. We only knew they were there because the room kept getting cleaned up, and they always said hello in passing. Half Moon Cay is amazing. The beach is beautiful white sand as far out as you will want to go with crystal clear water. The beach is large enough that, even on a ship with several thousand passengers, it was easy to be off to ourselves. It's the one part of this cruise that was better than our last, and we went to Paradise Island on our last cruise. Before Half Mood Cay, we were sure Paradise Island was the greatest place on Earth. Unfortunately, the cons (for me) is a larger list on this ship. While food venues are plentiful, places to sit down and eat are a commodity. This will be a recurring theme. It feels like they have packed in as many guests as they possibly could, and that means that guests are constantly in line for everything, and pushing through one another for tables. Even worse, because of the lines, they will start handing out "default" menu items to get people through faster. While Guy's Burger stand has several burgers to choose from, if you want to get one during the first couple of hours after they open for lunch, you're just going to be handed the basic "default" burger and pushed through. The pizza stand will start handing out pieces of 2 or 3 "default" pizzas because there is no way that they can take orders for the number of guests that they are trying to serve; and the list goes on. If you want a deli sandwich for lunch, good luck. One of my wife and my favorite things on the Fantasy was taking breakfast out on the deck. It was amazing having our coffee and breakfast out in the early morning ocean air, looking over at nothing but ocean. This ship had no deck tables at all. Even if you are ok with eating breakfast in a lawn chair, there are very few places where you can see over the rails from that low to the deck. The majority of the rails on the ship are solid steel or tall glass, so you can have the view or the breeze, but not both. We found a place, but it's such a find, and so unknown that I honestly don't want to tell anyone about it, and even there we were eating with our plates in our laps and coffee on our bench, not to mention it was quite a walk from the food area. The Serenity Deck is anything but serene. When we looked at pictures, it looked amazing. It has a small pool with a waterfall feature, and a lot of seating. We thought, based on our experience on "the good boat" that it wouldn't be crowded at all with all that seating because most people tend to stay around the Lido Deck and follow the entertainment around the ship. We are Serenity Deck people. We loved sitting in the quiet Serenity Deck area on the Fantasy and reading a book in the shade, again overlooking the ocean. We couldn't wait to get to this one. Then we got there and found it and this was the most disappointing moment of the trip. The Serenity Deck is located right on top of the Lido pool, so all the drunks just look up and see more seating, which again is a commodity. It was packed with loud drunks the majority of the time, and when it wasn't there was a constant hum from massive air handlers of some kind and/or the chatter and roar of the Lido crowd. If all of that wasn't bad enough, it has tall glass walls surrounding it, so the breeze is badly muted. One of the few good places to relax and enjoy the ocean breeze and view at the same time is deck 3. Deck 3 port-side is my favorite place on the ship. Unfortunately, they setup in front of the doors on that side to take pictures all the time, and it is inaccessible when this happens. Starboard-side is still open during this time, but had a constant sewage-like odor. This could have been a temporary issue during our cruise, and may not be a problem for later itineraries, but it was constant during our cruise. On that note, I apologize to the Port of Charleston for some of the things that I said about your city when we boarded the ship; turns out it was the ship, not the port. A little off-topic, but great job Charleston Port. You guys did a great job. Boarding and debarkation were very smooth, and your people friendly and professional. I'm not going to keep posting complaints, but I firmly believe that most of them come down to the same thing anyway. The boat it over capacity. My party of 5 was constantly seated at a table for 4 with a chair in the isle. Not because the dining staff didn't care, but because wasting a chair by putting us at a 6-person table wasn't an option. They needed every seat they could get to accommodate passengers. My wife and I left our last cruise on the Fantasy positive that we were Carnival people, and this was our cruise line. We booked this past cruise and another, on Glory this December, pretty immediately afterword. However, we are strongly considering canceling the Glory cruise and losing our insurance money because it's the same class ship as the Sunshine. My advice to anyone looking for a relaxing trip is to look at the smaller ships. If at all possible look at the Fantasy. We are going to start looking in to other lines that may be more focused on relaxation, and less on selling drinks. Read Less
5 Helpful Votes
Sail Date: May 2019
The redeeming feature of this cruise was the places of destination. The Carnival Sunshine ship was the worst of my cruising experiences out of 5 different cruise company's. The ship is poorly layed out causing the feeling of being ... Read More
The redeeming feature of this cruise was the places of destination. The Carnival Sunshine ship was the worst of my cruising experiences out of 5 different cruise company's. The ship is poorly layed out causing the feeling of being overly crowded and some what chaotic. I appreciate the need for the safety drill before setting sail but the Sunshine procedure for this is APPALLING ! Stood in long lines of people 6 rows deep was stiffling, extremely uncomfortable and claustrophobic. No consideration was taken for age, health conditions, mobility ect and the whole point of learning about safety was totally a waist of time as at no point was many of us ( including myself and my daughter) stuck in the oppressive lines of so many people able to even see the demonstration of the life jacket and how to use it. Most of the staff although efficient in their duties were pretty misrable and at times even blatantly rude esspecially in the self service resturant. The layout and organisation of how the food is set out is not good at all. The ship was not clean in some area's and over all felt like being at a Butlins cheap holiday camp, tacky and tired in need of a face lift even though its claimed the ship has been refurbished. In balance there was some friendly pleasent staff who smiled and gave cheerful greetings, Mikey the entertainments directer is outstanding at his job and has the uniqueness of making you feel acknowledged and part of whatever he was doing even if you were only observing, without Mikey lifting the mood of pretty much all passengers at some point throughout his daily shenanigans the Carnival Sunshine in my opinion is a grim ship to be on. The destinations are great but the Sunshine ship its self and the way it is run, is i think very much in need of some changes being made to improve the overall experience for it's passengers. Esspecially the safty drill before departure, a shocking waste of time and extreamly stressful, with the objective of making passengers aware of the safety evacuation and the appropreat use of life jackets serverly lacking and a big fail in its purpose. Read Less
Sail Date: May 2019
We spent a week in Walt Disney World prior to our cruise. This time of year Florida has outbreaks of Love-bugs. Some years bugs are worse than others this year is kind of bad. This is not our first time in the Orlando area, but our first ... Read More
We spent a week in Walt Disney World prior to our cruise. This time of year Florida has outbreaks of Love-bugs. Some years bugs are worse than others this year is kind of bad. This is not our first time in the Orlando area, but our first time out of Port Canaveral and the Carnival Sunshine. Embarkation went smoothly, we showed up at our scheduled time and walked right on to the ship. The first impression of the atrium was it was dark and old casino' ish looking. The ship was not ugly, just older style appearance. We went out on deck only to notice many lovebugs have infested the ship. We just figured the bugs would go away once we were at sea. Our biggest disappointment was the condition of our room. Although the room was clean the decor is well worn and in need of replacement. The countertops appeared to be cleaned with a brillo pad. Another unsightly area was the balcony. There was paint splatter all over the chairs and floor. I love Blue Iguana and Guys Burger Joint, but the quality has gone down tremendously. Every Breakfast burrito I had the sausage was cold and every Guy's Burger I had was way overcooked. We really enjoyed most of the staff, especially our room steward and the folks at the Shake and Coffee bar. We ate at JiJi's Asian Kitchen, Bonsai sushi, Fahrenheit 555 steakhouse, Cucina Del Capitano, and the Pizza place. All were great and enjoyed very much! The buffet on the Sunshine is extremely limited and is not that good, at least the attempt we made to have a good meal. Comedy shows were all funny and very entertaining as was the 70's show. Mikey the cruise director did his job very well, but Schwartz is still our favorite. Read Less
5 Helpful Votes
Sail Date: April 2019
Chose this cruise because it was offered to me as an Ultra by the Players Club. This was my 24th Carnival cruise and I am Platinum soon to be Diamond. I cruised with my sister who uses oxygen. We drove down from Tallahassee the same day ... Read More
Chose this cruise because it was offered to me as an Ultra by the Players Club. This was my 24th Carnival cruise and I am Platinum soon to be Diamond. I cruised with my sister who uses oxygen. We drove down from Tallahassee the same day and the drive was uneventful. Embarkation was as easy as ever. Walked right on the ship. Our cabin was ready and we were able to drop our carry-ons and head up to have lunch. The elevators were busy but crew members were at the elevators to direct traffic and man the elevators to the Lido. I've been on Sunshine before and it's not my favorite ship. We were in an inside cabin when usually I have a balcony but booked this offer late and got the last inside cabin offered. The cabin was quiet, cool and comfortable. Our room steward Macklin was exceptional. We were all the way to the front and did feel the rocking a little bit more than usual. Actually I love this because it makes me sleep like a baby. We ate in the Marketplace and the food was ok. It was ok the entire cruise. Same old menu in the dining room. No escargot. I have been on seven Carnival cruises in the last year and every time I go I notice little changes. The coffee was better this time and I'm not sure why but the food just wasn't as good this time. Talked to marketplace management about the fried oysters. Told him that if someone ate those oysters and had never had them before they would never try them again. There was a time when the oysters and shrimp were fresh and they breaded them but no more. They were heavily breaded and fishy. I have to say that there was a good assortment of food but it was just not good only mediocre. Cakes were very nice looking but didn't have the flavor that I would expect. Never tasted vanilla in anything. Enough about food. As far as activities there was lots of trivia and the usual activities. Love the arts and crafts but the last three cruises the only craft offered was card making. Seems like another cut back to me. Tea was offered on Sea days but it's not like it used to be. The only tea that is offered without cost was regular Lipton and green tea. If you wanted earl gray it was $1.95 extra. The desserts were limited as well. They were pretty much what is offered for dessert on the Lido. Didn't go to the shows as I've seen them all the last year. The musical ensembles were good but not over the top good. Service was excellent. Crew members went over and above to help. Didn't have much time to chat in the dining room because they have cut down number of servers and this has lead to inaccuracies in the orders, not getting juice, no bread at breakfast unless you ask for it, etc. Got off in every port but have been to all of them so didn't do any excursions. It was also a little difficult with my sister. We did a lot of walking but it was hard for her. Going to the beach is difficult with oxygen as well. That pretty much left the bus tours which we've done. I tried to spend some time in the casino but it was impossible. This Ultra was so overbooked that there were no machines available and people waiting to use them. Some people waited hours before the casino opened to get a particular machine. I finally gave up. Will never do an Ultra cruise again. Just not worth it. Read Less
3 Helpful Votes
Sail Date: April 2019
We chose this ship because of the departure port, the itinerary and the size. We are regular cruisers and although we have cruised NCL and Royal, we are usually loyal to Carnival. We are also not picky and not big complainers. Most of ... Read More
We chose this ship because of the departure port, the itinerary and the size. We are regular cruisers and although we have cruised NCL and Royal, we are usually loyal to Carnival. We are also not picky and not big complainers. Most of this review is negative but if it is not in this review, it was probably great. I offer these things because I think they are all fixable. I don’t want anyone to get impression it was a bad cruise, it was not. It just wasn’t great. This is an older ship. Old is okay but when a ship is old, it is imperative that no small detail be left to chance in the cleanliness department. Sadly, this was not the case. Was it clean? Yes. Could it have been cleaner? Yes. The main issue was that help did not take care of things quickly enough to keep it from being noticed. There was always the feeling of being understaffed or staffed with lazy people in the common areas. One day the ice machine was empty on lido, The next day, the drink machine was empty. These are the little things that are no big deal one time but when a pattern starts to develop, it’s an issue. We stayed in a balcony cabin 6190. Our cabin was a typical Carnival cabin and we had no complaints. Our steward was one of the best we have had on multiple cruises and the best thing about our cruise. Our steward probably saved this review. If Carnival could clone him, the ship would have less problems. The cabin was spotless and he was attentive to everything! Plus, he smiled! A smile goes a long way. Entertainment was hit and miss on this ship. Unfortunately, the main miss was featured the most in the atrium. Sunshine needs to move these guys around. Don’t put your weakest entertainer in a prime location. Jordan is an excellent guitar play but he lacks in the singing department. Pair him up with someone who can sing and let him play guitar and problem solved. Jeff, in the piano bar, was quite talented and entertained the crowd. A couple other groups were good but there was no “Wow” in the everyday entertainment. The comedians we saw were terrific. However, the comedy club is too small for the ship. It is not right that people stand in a long line for long periods of time and still not get a seat. Even some of the seats, do not see the stage but watch on a screen. Sunshine has to fix this! It is a sore point and a big loser for the ship. It is also not friendly to those with mobility issues who cannot stand for long or run to locate seat. This could be easily fixed by having a podium where you pick up a token much lime you pick up a pager for anytime dining and when the tokens are all gone, the show is full. Then, at least you could give people a token to the next show instead of letting the same few people see all the shows and everyone else be mad about it. Dining room was good, food was as expected and some dishes were outstanding. The Steakhouse and JiJi’s were both worth the extra cost. Guy’s Burgers still the best lunch item. The Lido buffet was pretty lame. This is one area that could use a reboot. The buffet needs more selections and more staff and you definitely are losing when you have two omelette stations and one cook at each. Yeah, that just about guarantees 99% are not getting an omelette. Add some more grills!! Read Less
Sail Date: March 2019
We stayed at the Quality Inn in Cocoa Beach(??). The price included our room, transportation from the Orlando Airport to the hotel, shuttle to the ship, and transportation from the ship back to the airport. A real bargain. We ... Read More
We stayed at the Quality Inn in Cocoa Beach(??). The price included our room, transportation from the Orlando Airport to the hotel, shuttle to the ship, and transportation from the ship back to the airport. A real bargain. We chose this cruise because of the itinerary; islands that we had never visited before. Embarkation went very smoothly; disembarkation.....not so much. We have been on numerous Carnival ships, some larger, some smaller. But, for some reason, this is the first time I have ever felt that the ship was crowded. I feel as though when Carnival refurbished the ship, they tried to cram too many things into the space. Some areas seemed underutilized; others, such as the Comedy Club were packed with standing room only, and some people not able to get in at all. Too have to stand in line for 45 minutes or more, just to get into the Comedy Club (and not sure you will get a seat) seems a little ridiculous. Our cabin was great (we were offered an upgrade and took it); the staff was overworked, but kept our cabin clean. Dining - we only went to the main dining room once (it takes too long to get through a meal) That dinner was good. There was plenty of food at the Lido buffet, and at all of the other food areas around the ship. The Deli always had a line waiting for food and sometimes had only 1 person to wait on everyone. Guy's Burgers always had a long line that often blocked people trying to get from one area of the Lido deck to the other. I miss the old style of desserts at the Lido Buffet. I used to like to take a couple of the small desserts that they used to have, to sample. On the Sunshine, they had whole cakes, and a few pies, that they cut to serve you. They were all very delicious, but one slice of one kind of cake was enough. Mikey, the Entertainment Director, knows how to pull the people into the activities. He always had the crowd up and into the spirit! There were other activities going on throughout each day, although on one of the first sea days, the activities were very dull and then we had a port day and there were lots of interesting sounding things going on back on the ship! I managed to see two of the comedians; Diane Ford was great, both at the PG show and later at the 18+ show. The male comedian wasn't even good; I had heard some of his jokes before and the ones I hadn't heard before weren't that funny. Then I caught a cold and didn't feel like going to see the comedians that came later in the week. Service was always good with many of the crew members going around with a smile on their faces. Alexis, from the Red Frog Pub, was absolutely my favorite! The ports were all beautiful. We took excursions in Aruba and Curacao with guides who taught us a great deal about their islands and took us through many areas, both ending at beautiful beaches. In Amber Cove, we did our own thing and enjoyed wandering around the town. Would I go again? Yes, to the islands, but not on the Sunshine if I can help it. Read Less
Sail Date: March 2019
This was my first time on the Sunshine. After just coming off the Breeze 4 months ago, it was shocking how much smaller this ship is. There are far too many passengers for the small space. Lines for lunch were far too long. Havana bar ... Read More
This was my first time on the Sunshine. After just coming off the Breeze 4 months ago, it was shocking how much smaller this ship is. There are far too many passengers for the small space. Lines for lunch were far too long. Havana bar area is the best place to relax and eat. In general, the food was blah.....boring and no seasonings.....Carnival really needs to take the flavors up a notch. Desserts and breads were horrible. The Library area was always closed due to Chefs table dinners. Cruise director Mikey is awesome. Far better than CD on the Breeze. Curaçao was by far my favorite port. It is nice to be able to shop at places that are not the normal run of the mill cruise port shops. Balcony cabin was smaller than most, and cabin steward was not the best. The beach at Grand Turk is the best.....shopping it's the worst Read Less
1 Helpful Vote
Sail Date: March 2019
My family chose this cruise because we wanted a 5 day cruise and we love Amber Cove. We have been on 10 or more cruises. We don't have high expectations. We just love to get away and relax and enjoy cruising. The Sunshine is in very ... Read More
My family chose this cruise because we wanted a 5 day cruise and we love Amber Cove. We have been on 10 or more cruises. We don't have high expectations. We just love to get away and relax and enjoy cruising. The Sunshine is in very good condition for an older ship. Here goes my opinion. The ship is much to small for the amount of people on board. It has been re-furbished. The serenity deck is awesome. The Havana Bar area is beautiful. The Lido marketplace have the least amount of food options of any cruise I have been on. The lines for Mongolian Wok and Blue Iguana at lunch were terrible. We noted some people waited as long as 30 minutes. Guys burgers are great. Crowded but the line moved fast. Main dining room good on the one night we attended. Had my time dining. No wait if you go early. Main pool area too small and not enough chairs for amount of passengers. If you went to a show you need to go at least 30 minutes early to get a seat. Very small area. I don't smoke but some family members do. Smoking area on deck 10 very small with very limited seating. The staff was pleasant but obviously to busy to be very personable except for our room steward who was great. Cruise Director was Mickey and he was great. Amber Cove is very beautiful and relaxing. Grand Turk seemed like more locals were following you around on the beach and harassing you to get chairs etc. I would definitely suggest an excursion at this port. I will continue to Cruise again with Carnival but not again on the Sunshine. Read Less
1 Helpful Vote
Sail Date: March 2019
Pros: ports, crew, made to order food Cons: Too much walking, too many people, awful seasickness, terrible WiFi Ports were great, Dominican my favorite. Abject poverty behind Carnival’s front of shops and bars. Crew was great, all ... Read More
Pros: ports, crew, made to order food Cons: Too much walking, too many people, awful seasickness, terrible WiFi Ports were great, Dominican my favorite. Abject poverty behind Carnival’s front of shops and bars. Crew was great, all of them. We had an outstanding steward named Anthony. Made to order omelettes, Guy’s burgers, JiJi Asian, all fabulous. Just too much walking for me and people everywhere. Waited often to get on elevators. Unsupervised kids running amok. WiFi package useless, didn’t work. Very few quiet places on the ship. Not enough pools for all the people and people fighting over chairs on several decks. The ship was all over the place, bumping, creaking, rocking, bouncing, it was awful. Captain told us at one point to hold on to rails. High winds both ways. Missed captain’s dinner and last night of 80’s bands & trivia because of terrible seasickness and I was prepared with Seabands, meclizine, and ginger chews. Spent more time in stateroom than anywhere else unless at port. Showered only when ship was docked. First and last cruise. I didn’t pay all that money to feel like that. Know that if you go on a cruise you are at the mercy of the ocean. Cruise director just annoying at times to me like the Rachel Ray of cruise directors, constantly on the PA system, waking people up and making Carnival sound like they were the most fabulous trip in the world not knowing how many people were sick below on the decks. Really annoying. The crew works hard. There was a language barrier with some which could be a bit frustrating, but we managed. Read Less
Sail Date: February 2019
The shows were the best part. The performers were very talented The cruise director kept the entertainment flowing well The staff was accommodating when asked. The dining experience was poor in the dining room. A few too many ... Read More
The shows were the best part. The performers were very talented The cruise director kept the entertainment flowing well The staff was accommodating when asked. The dining experience was poor in the dining room. A few too many cold over cooked foods for our small group of four One guest needed special food preparations due to food allergies The food was not prepared as well as it had been on other ships The choices were limited and were often served plain without flavor We booked 3 excursions through Carnival basically bus tours due to the mobility of one of our group. These tours always depend on the tour guide you get Unfortunately we did not luck out with oue San Juan tour. He was not very good.not engaging at all Our guide in St Kitts was informative and you felt at ease to ask questions The last was of St Martin the bus driver as well as the tour guide were very good. Our trip was wonderful I hope when The Sunshine starts sailing out of Charleston the dining will improve Read Less
Sail Date: February 2019
We haven't cruised Carnival in a while because we did not enjoy our previous 2 Carnival Cruises. We thought we would give them a try again. We booked this cruise because we wanted to visit the 3 ports of call as we have never ... Read More
We haven't cruised Carnival in a while because we did not enjoy our previous 2 Carnival Cruises. We thought we would give them a try again. We booked this cruise because we wanted to visit the 3 ports of call as we have never been to them. We also booked Faster to the Fun and was really excited about that. Boy was that a waste of money! General boarding happened right after us so if you were at the terminal early you got on the ship as quickly as the Faster to the Fun guests. Our room was ready however our luggage was not there. General boarding luggage got to the rooms before our Faster to the Fun luggage. We were told by guest services it was just the luggage process and we shouldn't have expected our luggage early. Not sure whey we paid $136 CDN dollars for this service when two of the major reasons we booked faster to the fun was not met. We traveled with our two boys 8 and 5. This ship is not good for families with younger children. The ship is very over crowded and ALL lounge chairs on the ship are saved by 7am. My wife went to get a glass of water one morning at 5am and people were already saving seats. The venues on the ship are way too small for all the people they cram onto this ship. Expect lots of line ups! The Camp Ocean staff were all very wonderful and friendly. The cruise director, Mikey was the best cruise director we have had on all 16 of our cruises. Good variety of activities and food were good. This cruise might have been alright for two adults but bringing children on this ship is very frustrating. Be a long time before we cruise Carnival if we even go back. Royal Caribbean is a lot better and if you are Canadian and traveling with children can be a lot less expensive when they have their kids sale free promotion on. Read Less
2 Helpful Votes
Sail Date: February 2019
We were on the Sunshine for 29 days to get out of winter! Carnival does some things great and other things are awful...I'll explain in more detail later, but in my opinion, what is wrong is the fault of Corporate policies of not ... Read More
We were on the Sunshine for 29 days to get out of winter! Carnival does some things great and other things are awful...I'll explain in more detail later, but in my opinion, what is wrong is the fault of Corporate policies of not enough staff to handle the job. all of the crew members we had contact with were trying their hardest to do a good job, but it was evident that they were over worked to the point that prevented them from getting things RIGHT. Another passenger said "Carnival is the Wal-Mart of cruising". I would say, it's more like the "dollar store". What's GREAT: 1. The shows--they were fresh and he singers and dancers worked well together as well as being very talented. 2. Sea Day Brunch/ late risers breakfast--we've been saying for years, that ships should have an omelet station open till at least noon. What's GOOD: 1. The food itself has improved over the last few years, or maybe it was just our chef. 2. Serenity area at no cost--unfortunately, it's not big enough to handle everyone who doesn't want pool time around kids splashing. 3. Guy's Burgers (best on ships) and Blue Iguana restaurants--both are good food options. 4. The Havana Bar area--except at busy breakfast times, it's a nice place to relax and have a drink or light snack--the Cuban bites are great especially the coconut pies! 5. Cabin steward service. Once they know how you like things, all is good. But they too are overworked--they are out in the hall ALL DAY and ONLY PLATINUM and DIAMOND guests get their rooms cleaned twice a day. What's AWFUL: SERVICE IN THE MAIN DINING ROOM. We had fixed dinning for dinner, so our dinner was OK (most nights the steak items had to be sent back because they were overdone). Sea Day Brunch service was terrible. We love to have breakfast in the MD, but we only got the RIGHT ORDER once out of at least ten visits to the MDR breakfast. After day two, we complained and the maitre 'd told us to ask for him--the wrong meal was delivered to our table on day #3 right in from of him. There are NO wine stewards/drink people and the waiters are WAY OVER WORKED--no wonder they cant get it right... Read Less
Sail Date: January 2019
First of all, the good things. Our cabin steward Lamphong, Matt from the casino and our head waiter Pablo were exceptional. Always doing their best to make you smile. We ate in the steakhouse 2 times because it was so good. Also Guys ... Read More
First of all, the good things. Our cabin steward Lamphong, Matt from the casino and our head waiter Pablo were exceptional. Always doing their best to make you smile. We ate in the steakhouse 2 times because it was so good. Also Guys Burgers is awesome. Now the not so good. We were late getting into port in Ocho Rios which I guess snowballed people getting off for excursions. They herded a couple of thousand people into a small building with tour people trying to yell instructions over the din. Very very unorganized. It was unorganized in all the ports. They need to find a better way. (Celebrity/Royal Caribbean does a great job). After arriving to our room (an aft balcony) we asked for robes and were told there were not enough on board for everyone. Who does that? And this is the second Carnival cruise in which we purchased a wine package and they ran out of my wine. Hubby prefers Merlot and I prefer Pinot Grigio. They ran out of Pinot on the last evening on two trips. Makes no sense to me. Another thing is Carnival does not have anywhere on their website to post comments. Afraid? Carnival is okay. We had a good time. They just need a little improvement in some areas. Read Less
1 Helpful Vote
Sail Date: January 2019
We booked this cruise because of the ports. Our favorite day was St Kitts. We took a cab to the Marriott and enjoyed betting some horse races. Later we walked down to the Marriott beach and walked north to the end of the Marriott ... Read More
We booked this cruise because of the ports. Our favorite day was St Kitts. We took a cab to the Marriott and enjoyed betting some horse races. Later we walked down to the Marriott beach and walked north to the end of the Marriott property to a gorgeous local beach setting with no people. Absolutely gorgeous scenery. Reminds us of Hawaii. Disappointing was the anytime dining system on this ship compared to NCL. We had to wait in line on Deck 5 to get a table assigned and then walk down 2 decks to the dining room. We found that if we waited until 7 pm that there were no lines. We enjoyed the cruise director Mkey and especially TREVOR doing the horse races commentary. Trevor was outstanding. The singer John was great as well as RB & the Sunshine Band. The Punchliner Comedy Show had long lines waiting nightly, which was very annoying. It would have been better to have a 7pm show in the main theater and have each comic do 30 minutes. Have the same thing at 9pm with adult format. WORST entertainer was Ewert in the piano bar. I requested "Sweet Caroline" (Boston Red Sox theme song) to celebrate their World Series Win. When it came to the second verse, Ewert changed the words to "Sweet Hand of Mine...good times really feel so good." (Referencing masturbation moves). I know that it was adults only bar but thought that was to keep kids out not to sing x rated songs. We really enjoyed our cabin 1409 on deck one with two port holes. It was very large with a long sofa. We could hear banging occasionally when seas were rough but we still loved our cabin. Best part of the cruise was when former high school classmate Steve and his wife Jennifer came over to say "HI." I went to the guest services desk to ask them to call their cabin to meet up with them again, but the voice messaging would not work to leave them a message. Hoping they find me on Facebook under my maiden name. Fun cruise. Great flat iron steak and lobster tail. Read Less
2 Helpful Votes
Sail Date: January 2019
Let me start at the beginning. Embarkation went very well, maybe the fastest we have ever encountered. The first impression of the ship was good until we got to a stairway where we smelled cigarette smoke coming up from the Casino. ... Read More
Let me start at the beginning. Embarkation went very well, maybe the fastest we have ever encountered. The first impression of the ship was good until we got to a stairway where we smelled cigarette smoke coming up from the Casino. The Casino was in the middle of deck 5 and there was no way around it unless you went up or down a deck. For the protection of crew and passengers, there should not be smoking anywhere on the ship where non-smokers would be. This was the first cruise I did not gamble. The smoke was beyond my tolerance and I did not want to get used to it. Carnival and all cruise lines need to consider their smoking policy. You can not say the health of the crew and passengers is your no. 1 concern and allow smoking where crew members work and passengers frequent. Our next stop was our room. We had a balcony room ( 8236 )It was nothing great but it was adequate. We did have an unobstructed view from our balcony which was nice. Our cabin steward did an okay job. We have had better and worse. Food is where we went next. We did all of our eating on Deck 9. We did not use any of the dining rooms. I mostly used the Buffet which was not great but adequate. My complaint with the Buffet is that I did not always know which foods had meat in them. I was told I could ask a service person but not so easy when the Buffet is busy which it was most of the time I was there. Hopefully, cruise lines will start labeling their food better. Next, we took a self- guided tour of the ship. The sports deck had some fun stuff. They had a pretty good putt putt course but they were using lightweight golf balls which got blown around in the wind. We tried the obstacle course, which was fun. Never used the water slides. Had some fun with the Fooseball table. They had a single basket court which we never used. They also had a bean bag toss which we had some fun with. We then went to the Spa and gym. Sad to say we never used either one. Overall the ship felt crowded but we were always able to get good seats in their main entertainment Venue ( Liquid Lounge ) It was different than what we have seen on other ships but worked well for us. The entertainment was good. Our only problem was the crowds were too big sometimes in the Ocean Plaza and Limelight Lounge. We had a great Cruise director ( Mikey ). He made it fun on the ship. We also had some good excursions. We hiked up to a volcano and yes it was difficult. Very important to stay hydrated. We did some zip lining and horseback riding which was fun. Will we cruise with Carnival again? Probably, but will check the deck plan and smoking policy. We will not go on the Sunshine again if they do not change their smoking policy. Which is sad to say since we enjoyed the Cruise Director so much. Overall we had a good time and we are already looking for our next cruise. Read Less
5 Helpful Votes
Sail Date: December 2018
Chose this cruise because of the water slides splash pad and spa level. We were in spa cabin 10102 balcony room. The room was very small and balcony very small with no overhang to protect balcony from rain. I was very dissapointed in the ... Read More
Chose this cruise because of the water slides splash pad and spa level. We were in spa cabin 10102 balcony room. The room was very small and balcony very small with no overhang to protect balcony from rain. I was very dissapointed in the room and the balcony. The Spa level room also came with spa products and the thermal spa-- not impressed had to ask several times for the spa products that were included with the room the spa had no whirlpool or plunge pool like other ship thermal spas. The spa level was not updated and did not feel like an upgrade from our other group's rooms on the other floors Service was good on the ship The cruise director Mikey was excellent best I had ever seen We had a great time Would NOT do the spa level on Carnival again it was a waste of money. Also Carnival needs to have a under 2 area or something kids under 2 have no pool cant do the splash pad are not allowed in the pool or any water activities and cant do Camp Carnival Carnival should have something for this age group Read Less
1 Helpful Vote
Sail Date: December 2018
Firstly, our cabin was delightful. It was an inside one and our porter Daryl was excellent. We enjoyed (very expensive) bingo with Nicky the bingo pixie, and frequent piano sing alongs with Gilbert. Guys, you did a great job ... Read More
Firstly, our cabin was delightful. It was an inside one and our porter Daryl was excellent. We enjoyed (very expensive) bingo with Nicky the bingo pixie, and frequent piano sing alongs with Gilbert. Guys, you did a great job for pre-christmas cheer. We really enjoyed the songs sing along and father Christmas arrival in the atrium. The Christmas show in the liquid lounge was very good too. HOWEVER... what's on earth is going on with your food? Seriously, we were a family of 5 and almost all of our meals were served luke warm or cold...we gave up in the restaurants in the end. Even room service was messed up virtually every time we ordered. And in comparison to what we've experienced previously - you've got to get a grip on the food. What you are serving up is not a good as you might think and you are capable of much much better. Read Less
Sail Date: December 2018
This was my first carnival cruise, so naturally, you can expect me to be critical. Many of my friends had boasted about the quality of CCL so I decided to give it a try. This cruise was planned for months and I put a great deal of research ... Read More
This was my first carnival cruise, so naturally, you can expect me to be critical. Many of my friends had boasted about the quality of CCL so I decided to give it a try. This cruise was planned for months and I put a great deal of research and learned most of the pros and cons prior to sailing. But once you actually experience it, then you'll know why people posted what they did. I normally sail NCL. SO.. with that said, here we go. I'll start off with my short pros. The room was absolutely wonderful. We were in 10102 which is a spa balcony. We absolutely LOVED the room. It was spacious and incredibly quiet. Our steward was great too. Another thing I loved was the PEOPLE! I made some pretty good lifelong friends on this cruise. Good people from all walks of life. The negatives.. from deck 9 down to deck 1, the aft of the ship smells like sewage. Some people said they could smell it in their rooms, others said they just grew used to it. No one should have to grow used to smelling poop when they are on vacation. The seas werent really that rough but in this ship, even on mild ships, YOU FEEL IT. I've never had to take meds for sea sickness but this time, I had to. The ship is old, although remodeled but she is old! In my opinion, she shouldn't make long voyages like that during that time of year. She was rocking left and right ALL THE TIME. Morning, noon, and night. It was awful. Let talk food. Specialty dining is great. End of story.. it's great. But personally, I dont go on a cruise so I have to feel obligated to dress up and eat at specialty dining. It's just my perspective. I was to go on vacation and be lazy. That includes going to the buffet and grabbing half decent food. That wasnt the case on the sunshine. The buffet has no real selection. It's bad.. like real bad. The bread/rolls are old, stale, and hard as rocks. There are also two sides of the buffet. Both sides serve the SAME thing. Now the food didnt ruin the cruise by no means, but it really took me by surprise. I guess you get what you pay for. I'll stick to NCL for having the best buffet, on my list. The spa.. yes.. the spa or lack of. Remember I said we had a spa room? Well let me tell ya.. dont waste your money on it. The spa is incredibly small. IMO not worth it. But I mean, when I compare it to NCLs spa, you can see why my expectations were just blown to bits. Entertainment was totally dated and boring. Carnival needs to update their shows. It was okay but not something I'd go watch again. Ship layout was AWFUL. You'll often find yourself getting turned around or seemingly in a dead end. But my favorite ship. Disembarkation was awful as well, but I was told later that was because of customs. So... understandable. Will I cruise carnival again? Yes. Because I want to give them another chance and cant base my final decision on just one CCL cruise. I've heard many good things about the horizon, so I'll try that next! But if I had to choose between NCL and CCL I'd always choose NCL. Read Less
1 Helpful Vote
Sail Date: December 2018
We chose this cruise as it was a premier cruise out of a port within our driving distance and fit our schedule. We had to use our credit from a cruise cancelled due to a hurricane before we lost it so this worked. We booked the ... Read More
We chose this cruise as it was a premier cruise out of a port within our driving distance and fit our schedule. We had to use our credit from a cruise cancelled due to a hurricane before we lost it so this worked. We booked the International Palms hotel with parking and shuttle thru Go Port Canaveral. Won’t do that again... the hotel was in poor shape. After finding our room and settling in to watch TV I noticed fleas on my legs. We grabbed our stuff and went to the front desk to check out. They were rude and said we are pet friendly so what do you expect. When to the Hilton and they wer very sympathetic. Comped our parking for the week and upgraded us to a king suite for free. Arrived at our shuttle pick up at the requested time. After standing in a parking lot in the sun for over an hour, we gave up an took an Uber. Embarkation was a breeze. We’re platnum so that helps. Brought our things to the room and got our cards. We were greeted by housekeeping supervisor, he was very nice. Also got the first of many premier and platinum gifts. Then headed to the Havana bar for some food. Exploring the ship, she shows her age. But she has good bones. I would say the staff has seemed to not care so much about the details because of her age. They seem to be keeping up with the mechanical maintenance but there was a lot of areas the need cleaning. Our stateroom had popcorn kernels on the floor when we arrived. The balcony was gross, there was what appeared to be maybe ketchup smeared on the glass, what looked like a butt print on the glass, paint splatters all over the deck, and slimy scum collected in the gutter area below the glass. My wife put on socks and walked to the bathroom and back to the bed and they were filthy that quick. The public areas were in good shape as were the pool and serenity areas. The hot tubs were new and worked great. But we’re fullof children and I had to get security to remove a child wearing a diaper. I only used the serenity spa because of that. On sea days, people slept overnight in the loungers to reserve them for the day. Pathetic.. there were plenty of chairs around the pool. Now on to the food. First night we ate at the steakhouse. Free bottle of wine was nice. They offer a Wahlstrom beef option, the waiter suggested it was better than the filet. He was quite wrong, it was a basic flank steak and kind of tough. I ended up finishing my wife’s filet. Next night the MDR was average as expected. The prime rib was bland and cold, we also got lobster tail but one tail was gray and we chose not to eat it. There was a woman near us that complained about it as well. I would say the lobster was dead before it was processed and frozen. These gray lobster tails should have been caught in quality inspections AND also never should have been served. Very disappointing. Next we tried the Italian restaurant. Only a $15 upcharge and well worth it. Great staff and very cozy. Food was good. We also did Sushi one night and enjoyed it. Sea day brunch was nice except the first one we sat at our table without so much as a hello for 20 minutes until I went up to a supervisor and complained. Service was still quite slow even after that. The casino was pretty good. The host was great. I personally couldn’t win anything, however my wife did quite well. It wasn’t too smoky on this cruise, but as usual carnival does not follow its own policies related to smoking and there were always people hanging around smoking all around the casino while not playing any games. There was a pretty good variety of short excursions available, however we didn’t get the chance to book any. The Eastern Caribbean ports on this cruise we’re still in very bad shape from the hurricane damage. We probably will not choose to cruise the Eastern Caribbean again for quite some time due to this. Debarkation went well. We always use a Porter once we get off the ship. They take us right past all of the people waiting for customers to their own special line. We were outside in five minutes. We opted to take an Uber back to our car and that was great. We were on the road home by 9 o’clock in the mornin we always use a Porter once we get off the ship. They take us right past all of the people waiting for customers to their own special line. We were outside in five minutes. We opted to take an Uber back to our car and that was great. We were on the road home by 9 AM. All in all it was a pretty good cruise on a decent ship, we enjoyed ourselves and came home rested. Read Less
1 Helpful Vote
Sail Date: November 2018
I picked it for the numerous food venues. I knew it was an older ship and read it was difficult to navigate because of what some called chopped up decks. I watched a few youtube pointers and found the ship was fairly easy to get around ... Read More
I picked it for the numerous food venues. I knew it was an older ship and read it was difficult to navigate because of what some called chopped up decks. I watched a few youtube pointers and found the ship was fairly easy to get around as long as you knew Decks 3 & 4 were not straight through from front to back. DW and I learned our way around quite quickly by Day 2 of an 8 Day cruise. Room Steward and MDR waiter and assistant were very good and attentive through out the cruise. We generally found the ship's staff to be polite and helpful through out our cruise. I was able to sample the Blue Iguana, Guy's Burgers, Deli Sandwiches, Pizza and Market Place buffet. All were quite good and we were able to avoid long lines. Food in the MDR was very good too. Embarkation was the quickest and smoothest of all 10 of our cruises. Disembarkation was almost as quick too, a very pleasant surprise. We had a Deck 5 OV cabin behind the Alchemy Bar. Plenty of room/space and no noise from the bands that played. Now for the biggest cruise complaint on this ship and not so much the ship. Though we didn't hear sounds from the bands after hours, every single night, people were slamming cabin doors and I mean SLAMMING!! every single "blanking".night. On top of that, we heard people running up and down the halls yelling at the top of their lungs. Cue the noise around 11 PM all the way to 4:30 in the morning. I'm not talking about 5-6 cabin doors, I'm talking about in the 30s at least every night. OMG, what idiots do that all night long? I'd be willing to rate this cruise 4 stars but because of all the noise and lack of sleep, I dropped it to 3.stars. Would I sail on Carnival again? Yes but not on this ship. Read Less
Carnival Sunshine Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 4.0 3.7
Entertainment 5.0 3.6
Public Rooms 4.0 3.7
Fitness Recreation 5.0 3.8
Family 4.0 3.8
Shore Excursion 3.0 3.7
Enrichment 3.0 3.3
Service 4.0 4.0
Value For Money 5.0 3.7
Rates 3.0 4.1

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