537 Royal Caribbean Oasis of the Seas Cruise Reviews

There’s a lot to like about cruising, and RCCL in particular. But my biggest issue with cruising is it seems that everyone on board is super nice, room cleaners, waiters, etc. because they want more tips. We spent almost $700 in ... Read More
There’s a lot to like about cruising, and RCCL in particular. But my biggest issue with cruising is it seems that everyone on board is super nice, room cleaners, waiters, etc. because they want more tips. We spent almost $700 in MANDATORY tips by the end of the cruise and still felt we had to give more and more. The staff is excellent, and they no doubt deserve to be paid well, but it’s just depressing that the cruise line puts that on their CUSTOMERS to pay their employees directly. Especially when these costs are not taken care of up front. You go on a trip that you’ve paid for months ago expecting to only have minor expenses here and there. I’m dreading our credit card bill. There were also many minor annoyances with this cruise in particular. Very limited hours on the soft serve ice cream, one TINY “pool” for babies in diapers, and they aren’t allowed anywhere else. Not even the identical pool directly next to their pool, which looks exactly the same, and which my toddler frequently climbed into on his own as the other one was constantly filled with people, there was literally no room for him. And I was told he couldnt be in THOSE three inches of water, he had to be in the OTHER three inches of water. I spent thousands of dollars to come on this cruise and Royal Caribbean can’t even give me a free popcorn? You want my $2.50? Really? Joe Shmoe can order five lobsters free of charge but you’re gonna charge me for a small popcorn. It’s such a small thing that really becomes annoying and puts a damper on the whole experience. Not to mention that when we took RC excursions, we paid heavy expenses to get our tour tickets, and then once on the excursion, everybody is hounding us for tips. That includes not only the driver and official guide, but everyone else we come in contact with. Jamaica was particularly infuriating when we were aggressively pressured into buying anything and everything, made to feel like a jerk for declining, especially when we had already paid so much. The guide and driver act like if we don’t tip them they won’t get paid. This is upsetting when we spent a lot of money to do the tour, we expect that those assisting us are being taken care of by RC, and it is very unclear whether they’re actually receiving anything from the cruise line for doing the tour. They add 18% gratuity on every on board food and spa purchase, which adds up FAST. They make you check out towels with your card, which is a hassle and a nuisance. Photographers always bugging you to get your picture taken, and taking a lot of time to do it. So much waste! I ordered one cookie for my toddler at dinner and they brought SEVEN. I thought the dining was a little lacking. The dining room food was really good. Buffets were OK, nothing you’d be very thrilled to eat anywhere else. Super thin, tasteless bacon. Plain hamburgers on plain buns. Weird and limited hours on several restaurants and activities. Pizza at Sorrentos was good, but they really should add a simple salad bar. I mean, how hard would that be? And how cheap is salad?? The ship is really nice, and never felt too crowded. But it’s so big it’s hard to navigate. We were on one end of the ship so we had to do a ton of walking to get to the other side. The soft serve ice cream was only open during the day, which was really annoying. The pool deck is a ghost town at night. I’ve complained a lot. Most are grievances about cruising in general. Really, it’s a cool ship with an awesome ice show and aquatic show. Food isn’t bad, and in the dining room it’s really good. The kids club was awesome and my kids LOVED it. I just don’t think cruising is for me. I felt really bad for the staff, they work such long hours and I worry they aren’t properly compensated. I wouldn’t recommend doing excursions through the ship. Seemed to take much longer than going on your own would (they make you gather early and wait for the ship to dock) and then you hemorrhage money on tips throughout the day. Find an independent company and work through them. If you like cruising, I’m sure you’ll like the Oasis. Read Less
Sail Date April 2018
We decided to go on the Oasis of the Seas about Jan this year, as we always wanted to try out one of the mega ships. We didn’t do too much research into the ship and Royal Caribbean now before booking. The choice of cabins was also ... Read More
We decided to go on the Oasis of the Seas about Jan this year, as we always wanted to try out one of the mega ships. We didn’t do too much research into the ship and Royal Caribbean now before booking. The choice of cabins was also somewhat limited by the time we booked, but we were okay with that. I will leave our overall decision of the ship until the end. VACATION START - We had a total of 7 people, my family of 3 (incl a 5 year old) , my parents (both seniors) and 2 friends of my parents. It was 4 cabins total, as the 2 friends each booked a single cabin. My parents drove down 2 days before the cruise (with the gas prices have determined they did not save any money!), and the rest of us flew in on Saturday. The 2 friends stayed near port overnight and had a transport to port morning of the cruise. We stayed next to Disney Springs and visited with local family that day. EMBARKATION - My parents and we drove to the port, leaving around 8:45am. We decided to park at the port after reading about issues with the buses to/from the other parking lots. We decided with a young child and seniors it was not a good idea if we had wait outside in the heat. This choice was totally worth the extra cost. We got to the port about 9:45 am and sat in line at the light and heading into the garage about 20 mins. Once we got close to the parking structure, someone directed us into the parking lot on the right side and told us to pull around and into a parking space to drop our luggage. We did so, then pulled back out of the lot, made the right turn and right back up into the parking garage. It went very quickly at that point. This seemed a lot better than being in the large group of cars/people inside the parking garage dropping off luggage. I believe we just happened to be in the right place at the right time for them to pull a few cars out separately to drop luggage on the side. We agreed that we could or should have left earlier and been at the port by 9am and it might have gone faster, but either way it certainly was not a bad experience so far. We then parked and headed into the building. Security went quickly so no issues there. We met up with the rest of our group as we were entering, but had to split up as they were on deck 14 and we were on deck 3, so we were sent different ways to check-in. The check-in process took about 10-15 mins total. The checked our docs, took our pics and gave us our seapass cards and check-in color. We were Gold members, so we went to our area and determined they were already boarding. This was about 10:30am. The longest “line” was getting onto the ship. It took about 20 mins total to go up the gangway and through the ship entrance. We also were stopped on the way through for our daughter to get a “child safety bracelet”. We didn’t know about this, but supposedly if your child is not with you during an emergency they use these bracelets to determine the child’s muster station and can bring the child to you if needed vs. the parents going to find them. We were told she had to wear it all week, but we saw many children who didn’t have them by mid-week. Our daughter wore hers reluctantly, but she is never not with us so we probably didn’t need it but oh well. We finally arrived on the ship after 11am, and headed to Windjammer for lunch. It was very organized and they were seating everyone as they entered. We were directed to one side that just reopened and it seemed less chaotic there. The rest of our group joined us there. We had to ask for drinks multiple times as the servers seemed to disappear most times, but this seemed to be an embarkation day only mishap. Lunch was average, as it is a buffet and about what we expected. We discovered the ultimate Chocolate cake here… it is chocolate cake with a thick mousse like topping. SOOOOOO GOOD! I still miss it! We walked around the ship for a few mins after lunch, then went down towards our rooms. It was about 20 mins early, but they were open and we were allowed in. Most of our luggage was there already. We unpacked and headed to the pool for a while. It was FREEZING cold, but daughter loved it anyway. We then went down to the room to chill and get ready for dinner. If I continue with a daily review it will go on forever… so I will hit all the major parts and give our review on each. EATERIES: We ate at every free location on the ship, and 1-2 of the cost locations. None of the full restaurants. The big issue we had on these was the times they were open! Very little late night snacking allowed on this ship as well as options especially for 6000 people!! Windjammer was open all day but closed at 8:45… waayyy to early. Boardwalk dog, Park café, Wipeout café all closed by 5-6pm. Only places open after 8:45 pm were Promenade Café and Sorrento’s Pizza. Therefore if you wanted anything after dinner time, or you didn’t get to dinner early enough, your choices were VERY limited. For this many passengers this seemed crazy. This meant the promenade was overly busy every night after this time because this was the only options! RCCL needs to rethink this for a ship this size. Guess they think everyone goes to bed at 9pm… We went to the dining room every dinner and many breakfast. Our dinner servers, Catherine from Kenya and Raj from India were excellent and made the experience for us all. I had requested a round 8 top table near the window before leaving. We were sent an email from RCCL with the table number and deck about 2 weeks before sailing. I liked our table, as it was off to the side and quiet. Plus we could enter from the side of the dining room right off the stairs instead of the front. However, we sometimes felt like we were out of the “excitement” of the dining room when they had the parades and such, but they did come down our area. Wondering if we were put back there because of the request or not, but will never know. The DR at breakfast was a hit or miss. We often ate off the buffet as well as ordered from the menu. Some days servers were great and others they were terrible. I believe this had to do with new employees being confused and not knowing the menu yet. It was also pretty slow and drinks had to be chased down often. However, we decided it was better here than the buffet. The design of the rooms were beautiful in every level and seats were very comfortable. The Windjammer never seemed overwhelming, but did have busy times. I liked that they always had out people with sanitizer and directed from one entrance to other depending on how busy. It was set up in an organized manner, but finding the desserts in the back took a few mins. The servers were nice and usually around to help. Park Café was really nice and never overcrowded. We ate here 1 breakfast and 1 lunch, good options and one of the places with made to order items and flavored waters. Promenade Café was easily accessible and as noted, one of the only late night options. Sadly, food options rarely changed. Sandwiches were always the same, and desserts changed slightly (strawberry cake vs peach cake). Boardwalk Doghouse was very good. We stopped here a couple times, when we could catch them open! (avg 12-6 daily) and tried different choices. Usually only 1-2 people working the station, but were nice and quick. Sorrento’s Pizza was another option near Promenade café. It was also were 2 of the Freestyle stations were, which also made it busy but it moved quickly. We never sat here and ate but usually grabbed and went. They also had the flavored waters here. Wipeout café was rarely visited as we quickly determined it had the same food as the windjammer for breakfast and lunch. This was also where they had some ice cream midday. Therefore, unless we needed something specific, we didn’t go here more than one time for breakfast and lunch/snack. Solarium Bistro was a nice place to visit but we were surprised when we thought this was supposed to be lighter fare buffet for breakfast/lunch but found it had the same food as Windjammer as well. We never saw any egg whites or turkey bacon the couple times we stopped in. Just seemed to be a quieter place to eat. Part of our group also tried Johnny Rockets for breakfast, but stated it was not worth the effort. Slow service and greasy food turned them off for the remainder of the cruise. This location seemed to be pretty empty every time we were in the area. Starbucks was as expected. FOOD: Dining room food was good overall. There were some things we loved and some we didn’t prefer, but this was to be expected. Overall we didn’t go hungry at all. Some of our favorites were the short rib, onion tart, NY strip, Risotto, Cordon Blue, Lasagna, Cheesecake, Choc Cake and kid’s banana split. The kids menu was sad as we wished they had some changes nightly, plus the pizza was hard and old tasting and grilled cheese wasn’t melted. Our daughter ate spaghetti or chicken strips almost every night. Breakfast menu items were good but wish there were more options. Parfait was said to be a favorite. We liked the buffet options but were all regular breakfast items. Windjammer food was always hot and cooked well. We liked the rotational items (German day, Jamaican day, Mexican day) The Burgers were terrible, but hot dogs were delicious. Very disappointed that they didn’t have any kid’s items on the buffet, such as chicken fingers or mac & cheese. Some favorites were taco bar, German station, and desserts! Park Café had made to order sandwiches as well as premade. Choices such as tuna, chicken, ham, turkey, vegetarian. The Beef on Weck was a favorite! The breakfast with bagels was good, but the breakfast sandwiches were premade and left some to be desired. Promenade café had the same sandwiches everyday (Italian, turkey, shrimp salad, Greek veg, roast beef) and desserts (cupcakes, cake, pudding or jello, choc mousse and cookies. We LOVED the shrimp salad sandwich, chocolate mousse and coconut cookies, these were regular nightly snacks for us, along with pizza. Sorrento’s had alternating pizza toppings, some very different such as Mexican or Greek. We loved the options and thought the pizza was good. It isn’t the best Chicago or NY pizza, but still cheesy goodness. They also had antipasti or cooked veggies and breadsticks. We did get the soda package and were pleased. Wish there were more machines spread around the ship, but we found the best one to visit was in the arcade on deck 15. There were usually 1-2 machines down daily, but this isn’t surprising with all the people. Also, they were out of ice almost 50% of the time, but this is a machine fault. When you dispense ice, it flies out so fast you fill your cup and more immediately. Therefore much of it is wasted. The employees just can’t keep up with refilling it. We were happy to get PowerAde (reg. and zero), Dasani flavored and Dasani sparkling. DH determined they didn’t have flavored Dasani sparkling, so he mixed the plain sparkling with Dasani flavored water. We also had a group member with a cracked cup, which was quickly exchanged by guest services. SERVICE: We determined pretty quickly that many of the employees were new. We would ask questions and were told “This is my 1st/2nd/3rd week aboard so let me find out or I am not sure”. Also, almost everyone on the ship seemed to move at a glacial pace, from serving to guest services, to sales to entertainment coordinators. We had multiple issues were shows or events ran very long beyond the scheduled. A bingo our group attended was to be 45 mins and finally ended 1.5 hours later. This made them late to dinner because they had already paid for the bingo cards and couldn’t just leave. It was due to the people running the event talking too much in-between. Same happened at the Love and Marriage show, it took an hour before they even started the actual show portion. We are on vacation and certainly didn’t want to feel rushed, but we also didn’t want to miss out on other things because we were late or feel things were being drug out for no reason. I also waited 1 day at lunch in the DR for a made to order pasta. I just wanted Spaghetti and for over 20 mins. I only had 4 people in front of me but the cook moved so slowly! Everyone was complaining. Most people were friendly but many seemed to need more training on the boat, menus and service. We had to ask 4 people where our muster station was before we got the correct answer! I also believe the ship was highly understaffed and stretched thin. SHOWS: Overall most of the shows didn’t seem to have a theme, other than CATS, but they were all very good in their own ways. We had reservations for all of the main shows. We saw CATS first night. It was very good although we didn’t make it past intermission. It was too long for a 5 year old, however she loved it! She is still singing the songs. The set was excellent and actors as well. Frozen in time was probably our least favorite, but still a good show. One of our favorite parts was the sand artist in the middle. Not sure if she was a special part for that week or if there all the time. The dive show was a mix as there were very experienced divers and tumblers and some very novice divers. It was still nice to see outside. We had to arrive 45 mins ahead of time to get a good seat. Oasis of dreams was our favorite show. The mix of acrobatics, illusionist and dancers made it the best. The stage props were unbelievable for a ship. The Love and Marriage show was funny but we were not big fans of the Cruise Director that ran the show so it kind of pulled it down for us. We liked the Entertainment manager much better and would have preferred her most times. Our group saw the headliner show, which was Abba and said it was “ok” but not exceptional. We didn’t get to any comedy shows or any other smaller shows. SHOPS: This was overwhelming, as it was a large part of the cruise. We were sad there were not more stores based on the cruiseline or ports. We did like the kids stores (DreamWorks and candy based). The high priced stores like Coach and Tiffany we did not really visit as we thought they were more then what we could buy at home. We did have someone in our group make a purchase at Coach and was very happy. The “sales” in the center of the Promenade made for crazy times and people. Don’t believe that the ”one-time” sales are really one time… we had them continue just about the rest of the week. We went to the 2 for $20 t-shirt sale and got some nice shirts, but they were there the rest of the week as well. TECH: We purchased the 2 device surf and stream before leaving for 30% off. We did this for communications while on the ship between the large group. We found Facebook Messenger or Google hangout to be the easiest. Text messages would sit for hours. The Wi-Fi seemed good except in areas like Studio B at the bottom where you are in thick walls. Otherwise no issues and it moved very quickly. PORTS: The cruise visited Labadee, Falmouth Jamaica and Cozumel Mexico. Labadee was beautiful and very welcoming. The walk from the ship to the first tram stop is long, so be ready if you have mobility restrictions. We decided our group was going to take the tram to Columbus Cove beach. There were a few stops on the way so we weren’t sure if it was our stop or not as the driver wasn’t too informative. One note about this beach is the local shops. They are right behind the beach and the locals are allowed to talk to you for sales, but cannot go past mid-street or follow you. We didn’t mind them there but did get overwhelming when every time you went to the bathroom or to get a drink they were on you. Also, I believe I was bit by sand fleas (only one in my group), otherwise there was an irritation from something there. The tops of my feet were extremely itchy and red for a few days. We also saw a few other people on the ship after that day with the same issues. So bring bug spray!! When we arrived, about 30 mins after docking, we arrived at the beach and chose a spot. The local employees brought down chairs for us. We stayed in the calm beautiful waters for a couple hours. Then walked up to eat lunch, which was burgers/dogs/BBQ and desserts. We were told on the ship there would be multiple places we could fill up water bottles with water, but we went to many bars and locations looking for this and they all told us they didn’t have them. So take on your own from the ship. We stopped at the shops on the way out, as well as the kid’s splash zone. The zip line, water slide, tours and inflatables all looked fun and busy but we chose to just enjoy the beach. In Jamaica the 3 of us went on an excursion to Dolphin Cove. This was a fun excursion where we were able to get in the water with the dolphins, touch them and get pics. I read online before the trip the pictures were expensive so I thought I was prepared. I was thinking about $100 for the CD of pictures… I was sadly mistaken when given the price of $180 for 3 people. We couldn’t not buy it so of course you are stuck. It was a total of 85 pictures, including personal pics and a family picture. We stayed there another 1.5 hours and could eat lunch and walk around. We also visited the animals (love birds, bunnies, iguanas, macaws) on our way in. They had a beautiful pool and beach area you could use as well. We arrived back to the ship about an hour later than we expected (Jamaica and ship times are different), went shopping in port for about 30 mins and headed back. This is also a port with a LONG walk to the shops and even longer to the excursion meeting locations. In Cozumel we had planned to take an excursion to Playa Mia, but for some reason all of these excursions were canceled before the cruise. We found out after this day they added some excursions to Chankanaab National Park and it was excellent (from people we met), which was dumb for us to not go check at the excursion desk. However, we decided that week to just make this day a calm shopping day, and we were all tired. We were told to take a taxi to downtown to shop, which we did. However, this was just another port area with the same things. It did seem slightly cheaper, but not drastic. We stayed there for about an hour looking around, then headed back to our port. We shopped there for a while as well and headed back after about 3 hours total. This port is very close in distance and easier to navigate. PHOTOS: We did get some good photos although there were some issues. We never found any of our pictures taken in Labadee. Disney seems to have this process down better. They never print anything and just ask for your seapass card every time (or cabin number). The people that were out and about taking photos did not have the ability to add your card/details to attach you to the pictures, so instead there were thousands of pictures on the walls and you had to find yours. I thought cruise lines were way past this old way of doing photos, but we were wrong. We also took photos at one of our favorite backdrops on formal night and the photos were never found. There were also a couple other ones we didn’t find either. The photographers seemed to be having issues with the system all the time. Also, they only had you stand in about 3 different poses EVER! They would sell a lot more pictures if they learned to put people in other poses. I believe this could be to newer photographers, as we did come across one that seemed to be a veteran and did some different poses for our group. We bought the package of 5 prints for $99 and were happy with them, but wish we wouldn’t have lost the others we took. DEBARKATION: We chose to have our luggage taken through security even though we parked at port. However, we received a 10am time, but though this was too late as we still had a flight to catch in Orlando. We went down to GS the morning of day 7 and quickly changed it to a 9am tag. The morning of, we ate breakfast in Windjammer and headed off. We grabbed a porter as quickly as we could, loaded our luggage and were through customs and to our car in about 20 mins. The elevators were slow and full, but the advice to get a porter was excellent (thanks Cruise Critic!). The porters were even yelling “anyone want to get through the line faster???” They did go through a separate line and bypassed hundreds of people waiting in line to go through customs. Worth the $20 we gave them for our 8 pieces of luggage and quick movement. SHIP OVERALL: The ship didn’t look in bad condition in our opinion. Employees were constantly cleaning everywhere. All elevators worked and we rarely had to pass on one for overcrowding. Layout of the ship seemed to be choppy which made it seem smaller then it was, however we liked all of the areas. The pools were often cold and overfilled, but we could usually find a pool chair somewhere. There were very few table and chair areas on the deck, more than half were in the smoking section! and hard to get. This is something our group likes to have to play cards outside and were disappointed there were so few. We liked the smaller pool chairs for kids. We had one time of the kids pool being closed for sanitation issues and were told it would take 4.5-5 hours until it reopened. We could not believe it would be that long! Also, all of the pools closed early in the evening (around 8pm), so if you wanted to go out after dinner to the pool or hot tub you were out of luck. The only hot tubs open were the solarium ones. We have never seen a cruise line close pools so early! Again this line caters to people who go to bed early? The overall daily schedule was the saddest part of it all for us. There were very few things for families or kids, even though this ship/line states it does a lot for families. We only found a couple things each sea day that was an event we could attend, and even those were sad. The kids “circus” was a bunch of yard games set up for kids to play. 75+ percent of the items listed daily on the navigator was shopping related. This cruise seemed to cater to people who wanted to come on and shop in the expensive stores on deck 5. Sales on this or that, shopping seminars, etc etc etc. This made the ship feel even more like a moving mall. As others said, if you want to go on this ship and expect to see the ocean, you better have an oceanview balcony room! You did not see the water unless you looked out a window (when you found them), go to deck 5 running deck, or go up to the pool decks. You really did have to work hard to see the ocean. When we are on a cruise we want to see the water and this ship made it feel like we were on a moving shopping mall and hotel. OVERALL OPINION: We enjoyed our cruise and the chance to go on this megaship, but we would not go it again as it wasn’t for us. We were on RCCL many years ago and the class of the company ships seems to have gone down. It used to be a much more “royal” affair on these ships, but now we are not sure it is much different than Carnival (which we like as well but use to be more of a party line). We definitely had pros and cons, as expected. We look forward to going on other RCCL ships in the future to see the variances between the mega ships and smaller ships now. Read Less
Sail Date April 2018
I chose this cruise because I was told it was great and to get an inside balcony. This proved to be a big mistake. It was on deck 14, right below the teen area. You could not see what was happening on the stage and the only view we had ... Read More
I chose this cruise because I was told it was great and to get an inside balcony. This proved to be a big mistake. It was on deck 14, right below the teen area. You could not see what was happening on the stage and the only view we had was the hot dog stand and carousel. It was hot and muggy, no breeze. This ship is big but was not hard to get around - only problem, long waits for elevators. The entertainment was less than desirable. No big main shows except Cats - no variety. Cabin and dinning were adequate. The room steward was excellent - probably the best I have had in all the cruises I went on (have been on about 25 cruises). Overall, this ship was a disappointment. In addition to it being so large there was no way to communicate with anyone in your party - you need their wifi which is not good either. I will not sail on this ship again. Read Less
Sail Date April 2018
We just got back and we had a great time, lots of things to do but..... People are slobs - no fault of the ship, but people need to treat the workers better - they would leave their plates and cups all over the place. Just because you ... Read More
We just got back and we had a great time, lots of things to do but..... People are slobs - no fault of the ship, but people need to treat the workers better - they would leave their plates and cups all over the place. Just because you are on vacation, doesn't mean you shouldn't have any manners or common sense. Watch your children!!! SHIP LARGE - but not over whelming Pool areas - enough seats overall, but NO chairs just loungers - unless you were in the smoking area Clean, didn't see any trash around RUGS - need updating - lots of stains around the ship FOOD: just OK, Main Dinning Room: nothing special - however it was plentiful. Wipe Out Cafe: Great for breakfast - you can order eggs your way and it is not nearly as crowded as the buffet and doesn't take as long as the Main Dinning Room Sorrento's Great Pizza and cookies Roast Beef Sandwiches fabulous - sorry forgot name of place...Cafe something!! Wish there was a specific area for making a salad instead of walking around to different areas to get all of the parts. We didn't do any specialty restaurant, as past experiences have not deemed them worth the extra money. ACTIVITIES: Lots of them, but seemed to be geared towards older crowd Music in pool area needs to be updated - more current music - dances Aqua Show - was nice to see didn't understand the theme, but the diving was great Frozen in Time - starts ends good - the things they done on a small rink Trivia Contests daily - lots of fun - different topics Excursions: Conzumel - Playa Mia Beach Break - beach day was fun - water park was fun After Cruise: Airboat Ride - NOT worth the money.....we took it so we didn't have to sit at the airport for 5 hours - but we still had too. We were back to the airport by 11:15am - left the ship at 8:30am. Saw only a couple of alligators - and only half way out of the water.... LABADEE: REALLY CROWED Never got food, line too long - one person told me there were in line for 60 minutes!! I get it you drop 5000 people into one area, that is what you get. SERVICE: Our assistant waiter RABI- was excellent - Main Dinning Room Table #214 Read Less
Sail Date April 2018
We selected RC after cruising multiple times with Carnival. Do this was our first sailing with RC. The Oasis ship is beautiful and the staff works around the clock to keep it “looking” clean. The staff on the ship work hard no ... Read More
We selected RC after cruising multiple times with Carnival. Do this was our first sailing with RC. The Oasis ship is beautiful and the staff works around the clock to keep it “looking” clean. The staff on the ship work hard no matter what area of the ship you find yourself in. However here were the pros and cons: PROS: The ship is beautiful. The whirlpool and swimming areas are open late if not overnight. The ship is large enough that you can find quiet spots outside of your cabin to relax in peace. The shows are exciting, well planned and entertaining. The staff works to accommodate minor request. I felt safe even as the ship passed through a storm. CONS: RC has found a way to nickel and dime customers. The casino ONLY accepts cash and the ATM fees are ridiculous. I wish we were told to bring cash for the casino. I was under the impression I could use sailpass and retrieve money this way instead of carrying loads of cash. Late night, the only food available was complimentary pizza...I guess those of us who can’t eat that, do what I did and wait until 7 am breakfast. RC pushes customers to purchase specialty food packages. I was told by a RC salesman that the reason the food was subpar was to push customers towards purchasing specialty dining. If true, that’s repulsive!! The main dining room service is SLOW, I mean 2 hours or longer for 3 course meal. We literally walked out after dinner, before dessert for three nights because we waited at least a 1/2 hour after dinner for dessert. I got sick on the 3-5th day from a virus they knew was getting ppl sick but sadly the captain didn’t announce it until the next to the last day. So I stayed sick in my cabin. In all the cruises I’ve taken with Carnival, I’ve never gotten sick. There were few to no drink servers in the casino. So each time you wanted a drink you had to leave the machine (not ideal for gamblers). I along with other passengers are early risers, but on the morning we were due to depart, we weren’t given access to coffee until 6:30am when breakfast started. I rise at 4am so not having the ability to purchase coffee OR get coffee was a vacation deal breaker. I booked activities online before the cruise but my activities were moved and my entire day was shifted...I know stuff happens but no one even apologized for the inconvenience. Our time changes caused us to rush from one activity to another. We paid additional fees to attend a “prohibition” event...we were served 4 drinks between 2ppl and that was considered “unlimited cocktails” for two hours. We took our elderly uncle n aunt with us...so naturally we wanted to make sure they were ok so we shared a cabin. There was plenty of room but they don’t drink....so because we didn’t see the benefit of purchasing the drink package for 4 ppl (they’re elderly w/health issues), we weren’t permitted to purchase a drink package for 2. No one was responsible for keeping guests from taking food from buffets with their bare hands... The comedy club was like a shoebox! The lines were ridiculous and ppl were uncomfortable. The art auction was held in a area which made it feel crowded and uncomfortable. I felt like there was too much of a push to get ppl to spend more, more, more. There’s nothing wrong with spending or wanting me to spend, but at least EARN my business!! Read Less
Sail Date April 2018
Oasis did not offer any good options for food after 9pm. Only a nasty pizza place, and a cafe with pre-made sandwiches. The Casino had several machines out of order during the entire cruise. With an unlimited Soda pass there were only 2 ... Read More
Oasis did not offer any good options for food after 9pm. Only a nasty pizza place, and a cafe with pre-made sandwiches. The Casino had several machines out of order during the entire cruise. With an unlimited Soda pass there were only 2 places to easily get soda. If the buffet was closed, only one location on deck 5. The comedy offering for a 7 day cruise was horrible. The same two comedians every night, and not very entertaining. Awesome food available in the Central Park Cafe. Buffet and main dining are standard cruising options, nothing special. Great activities onboard including rock wall, zip line, Florida, mini golf, sports courts and a running deck. The shows were awesome and the performers were outstanding. Of 10 precious cruises, this was not anything special. We like the intimacy with staff and guests on smaller ships. One of the most annoying things was the fact that the Bars did not offer a 10 drink punch card. We do not need 7 days unlimited alcohol for $800, but two cards of 20 drinks for about $200 would be perfect. It was very disappointing that Royal Caribbean and Oasis did not offer other options. Read Less
Sail Date April 2018
This was my 48th cruise so I am not a total novice. Being a Diamond member of RCCL I have traveled enough to know what the standard is with RCCL. Well - I thought I knew the standard. First let me say the ship is gorgeous, the ... Read More
This was my 48th cruise so I am not a total novice. Being a Diamond member of RCCL I have traveled enough to know what the standard is with RCCL. Well - I thought I knew the standard. First let me say the ship is gorgeous, the junior suites are nice and the ship is clean. But that is where the 'niceness' stops. I assume because it is so large RCCL forgot how to deal with crowds. (go figure) The buffet was very redundant - same dishes day after day. The table staff was so slow there was a line out of the port side of the buffet past the elevators and out the starboard side. (A good 30 minute wait). The dining in the Grand dining was same ole same ole. Escargot 4 days in a row....I like it but it got gummy after 5 days.!! The sun hogs put 20 towels out to hold 'their' seats and never showed up again. Supposedly staff went around 'every 20 minutes and removed the towels"....(only in your dreams. ) We tried to reserve the shows on line but they were not available until after boarding ....then when we got on ship they were full??? I have never been to a gym that had so many treadmills and elliptical machines "down" AND NO music while you work out. It was dreadfully hot and no air movement. My husband and I bought the drink package ($750) and were very dismayed that the booze is watered down. There is NO way it was not. I weigh 123lbs - after 3 martinis I didn't feel a buzz....(However when I went off ship and had ONE margarita I was wobbly). Also my husband drinks gin....you can tell if GIN is watered down!! To top it off - after we got on board we discovered diamond members get 3 free drinks a night...We didn't need the drink package. We just wasted money. We prefer the classical late sitting....only to discover that most shows are scheduled while we were at dinner. RCCL really needs to get with the technology age and get some form of communication on their ships. I took 10 people with me and it was way too costly to get the "voom" package for everyone. So for 7 days we had one time to meet...other than that we had no way to find anyone!! Very scary when you hunt for kids!! It appears RCCL is catering to the 'specialty" dining only and the mass hog eating venues. They have lost the refined cruise atmosphere. I didn't notice the piano playing venues that captivate the grand cruising times. I hate to say it but I believe Carnival is surpassing RCCL in quality (and that is very difficult for me to say because I have loved RCCL). I took 10 people with me on this cruise and ranted about RCCL...I ate my words. I spoke to my travel agent and he had just gotten off the Anthem...His comment to me "RCCL is really going cheap". That is sad from an agent that goes on and books hundreds of cruises a year. Final note - most of the staff are not happy campers and don't appear to like their job. We observed two crew people walking down the boardwalk and walked over several pieces of paper trash on the floor - only to be followed a minute later but two staff dressed in whites.....They stooped and picked up the paper. Maybe some more training is needed?? Read Less
Sail Date April 2018
My wife, son, and I took the Oasis of the Seas in April of 2018. It was an awe-inspiring ship with endless activities for all ages. The staff were great, the food was excellent, etc. However, this is not an inexpensive cruise by ... Read More
My wife, son, and I took the Oasis of the Seas in April of 2018. It was an awe-inspiring ship with endless activities for all ages. The staff were great, the food was excellent, etc. However, this is not an inexpensive cruise by any measure and we felt nickled and dimed. For instance, of the 10 places where you can get snacks, 6 require you to pay. You want popcorn? That's $2.50. You want cotton candy on the Boardwalk? That will cost you too. I'm not making this up! Three people can easily spend $6,000 for the week, and Royal Caribbean wants $2.50 for a small box of popcorn? They have monetized every corner and I felt weird asking, "Is this included, or is this an extra charge?" I found out that one of the snack stands was free but I didn't use it all week because I thought it was another area where they charged. If this were my first cruise, I may just think of this as normal. But my wife and I started cruising when a cruise was 98% all-inclusive (except for alcohol and maybe 1-2 specialty restaurants). Maybe in 5 years, they will be charging to use the rock-climbing wall or to use the pool. If they took the hit and (gasp!) gave away some food that is essentially free, this would have easily been a five-star review. But we resented that we paid more for this than any other cruise we have taken before and were constantly charged for things throughout the week. I suspect some accountant found that if the charged for small stuff, they could make an extra .00001% of profit but when I talked to other cruisers, this was the one thing everyone brought up. I really hope they stop viewing us as walking ATM machines. Read Less
Sail Date April 2018
I chose the Oasis of the Seas because I was bring my daughter and 2 teen granddaughters along with me. This was their first cruise and I thought a ship with the promenade, ice ring, aqua pool, and central park would be a good experience. ... Read More
I chose the Oasis of the Seas because I was bring my daughter and 2 teen granddaughters along with me. This was their first cruise and I thought a ship with the promenade, ice ring, aqua pool, and central park would be a good experience. We were driving down and Port Canaveral is closer than Ft. Lauderdale. We stayed at the Holiday Inn Express, Cocoa, left the car with no charge and took the Alexis shuttle to the port. The hotel and shuttle were both great. I knew this week because of spring break would have lots of kids and 1/3 of the passergers were children! The embarkation had long lines, but they moved quickly and we boarded the ship right after check-in. Cabin - My daughter and I had a balcony cabin on the deck 10 and the girls had the room across the hall. There was plenty of storage for all of our things and the girls could come across to our balcony room to look out. Dining- Our first experience was the Winjammer Buffet. At least they now escort you to an empty table when it is crowded. However, the Windjammer was awful. All of the stations are disorganized, ie salad items were spread out in different areas and the food was basically thrown on there, not nicely presented. We tried to avoid the Windjammer. The solarium cafe was better and the park cafe was fairly good as was the main dining room on seadays. The food selections at the promenade cafe has been greatly reduced. We purchased a coffee card and were very disappointed to see that it was only for limited and small sized coffee drinks. Princess cruise does not limit the type or size you can purchase with a coffee card. The main dining room was very nice and the food was generally good. The head waiter and the sectional waiter came to our table several times to see if there's anything we needed. Actually, they were too attentive and it was annoying. Three different nights they had the waiters and cooks coming out so we could tell them how great they were. This is too much. Once on a 7 night cruise once is enough!! The photo staff was also overbearing. Entertainment- Cats was the broadway musical which we had scheduled for the first night and they canceled it. The only other options were during the middle of the day, so we missed it entirely but it was no loss. The aqua show was good, but not great. Several aqua shows were canceled due to rough seas and they rescheduled 3 shows on the last day. The ice show was the best. Come fly wtih me was good, not great and we saw some comedy shows that were good. Teen Club- The girls went the first night, but not again. Activities- Some of us did the climbing wall and that was a good experience. Labadee - My daughter and granddaughters did snorkling on Labadee and since it was their first snorkle experience it was not possitive. St. Marteen - Went to the beach and shopped. Good experience San Juan- Walked to the historical town and the fort General It is annoying how RCCI saves seats for the top cruisers in the theater, studio B and the aqua show and has a special kitchen and dining room for the suites. There's a feeling that we who chose not to cruise so often on Royal Caribbean are second class cruisers. Other cruise lines gives suites special dining, but it’s not so overt. I prefer free internet and free laundry to having seats saved for entertainment events. It appears that making more money is more of a priority than giving cruisers a great vacation. I am still annoyed that RCCI doesn't give shipboard credit for RCCI stockholders. RCCI always says I booked it under a certain code and it's not eligible for stockholders' shipboard credit. Princess and Holland America have never refused us stockholders' shipboard credit and Princess gives us military shipboard credit also. Would it really hurt their bottom line that much to give $100 shipboard credit to a stockholder? The ill will it causes is far more damaging that the $100. Read Less
Sail Date March 2018
We choose this cruise based on two issues first it was an area where we had not cruised to before and second due to our loyalty to Royal Caribbean from out previous 2 cruises which were absolutely excellent.. So we blindly scheduled with ... Read More
We choose this cruise based on two issues first it was an area where we had not cruised to before and second due to our loyalty to Royal Caribbean from out previous 2 cruises which were absolutely excellent.. So we blindly scheduled with Royal Caribbean to an area that we had not cruised to prior. We actually picked this ship based on destination and had no idea it is the largest in Royal Caribbean's line up. We were a bit shocked arriving at the pier and seeing how massive this ship was. Our first issue started before we ever boarded the ship. The traffic on the pier was awful the folks from the last cruise were trying to leave the pier at the same time tractor trailers were pulling in with supplies for the next cruise and of course the 6 thousand guest sailing on the next cruise our cruise were trying to pull into the pier at the same time. We had never experienced complete deadlock like this with either of our two prior cruise's so getting on the ship was a huge hassle and we end up getting directed to the parking garage instead of the drop off area so we had to carry or drag our luggage all the way onto the ship and to our room!(never again) Once on the ship we could not take our luggage to our room as they had them all blocked off as the staff was still cleaning them from the last guest departure just a couple of hours prior to our arrival. Once we were allowed to our room we found it to be extremely nice and very clean. Once we had salted our luggage in our room we went to check out the ship. It was Huge! we went to check out the nights entertainment and was told that the shows were fully reserved?? We were stunned, reserved?? what do you mean, Oh you should have went on line and pre-reserved the shows that you want to see. I said Gee Maybe if someone would have explained that to us, We probably would have. But as luck would have it some of the reserves did not arrive for their late night reservation and we were able to get in and watch a wonderful show, By the ice skating entertainment group! That was the only show that we were able to gain entry into all week , SO were disappointed with the way the show scheduling was handled! We plan on taking a cruise for enjoyment. But in reality they are a floating market place. I have never seen such a SELL Sell Sell environment in all my life! If your intent is to spend huge sums of cash you have come to the right place! Every thing is all about big bucks! The internet was nearly $18.00 per day but both people in your stateroom have to purchase it so it is like $36.00 per day . The drink deals is priced at lets say 15 per day then you hear every one in your state room has to purchase it, doesn't matter if only one will use , both has to pay . It is a high pressure high price environment which takes a lot of the enjoyment out of the cruise. Your ticket to cruise is suppose to include all meals and all non alcoholic beverages, But that doesn't stop them from pushing overpriced meal up grades so you can enjoy their high quality dining experiences , Royal Caribbean once touted it self as providing high quality dining experiences that were included in your ticket price. Now they have cut way back on the number of people working in their dining rooms so if you want a high quality dining experience you need to pay an extra 35 a day , oh and that is per person in your state room as not just one can purchase this. It is really a Financial fleecing of all aboard! Buyer be ware! Read Less
Sail Date March 2018
The ship is very dated and now shows her age. The carpet and floors are getting stained and in need of repairs and cleaning as is the bathrooms and public areas. The buffet was not organized or very good food at all. At times for breakfast ... Read More
The ship is very dated and now shows her age. The carpet and floors are getting stained and in need of repairs and cleaning as is the bathrooms and public areas. The buffet was not organized or very good food at all. At times for breakfast the choices were poor, however you can go to American Icon which is very good if you make it in time. The main dining was very good but some of the same choices every night which got very boring especially for appetizers, but was good and the servers we had were very good. We did the zip line in Haiti which was worth the money. The food in the buffet in Haiti was horrible and we went back to the ship to eat. The headliner shows and entertainment were not for us we were bored. The comedian show was good as was the Latin group in Boleras. Embarkment was the fastest we have been on a cruise ship before. In general we would not get on Oasis again and will stick with our regular cruise lines. Read Less
Sail Date March 2018
The ship is huge and there are certainly plenty of things to do, see, eat, and experience. But plan ahead. Unless you have a reservation for many things in advance, you can expect long wait lines in a standby line (if desired)...such is ... Read More
The ship is huge and there are certainly plenty of things to do, see, eat, and experience. But plan ahead. Unless you have a reservation for many things in advance, you can expect long wait lines in a standby line (if desired)...such is reality in a ship that sails with 6,500 customers. Nevertheless, be patient as the crew works hard to make it all flow. Service overall was below-average unless you paid extra for it via upgraded onboard experiences such specialty dining, spa packages, or ship tours. We found that the RCL of today (our last RCI cruise was in 2010) has adopted a "nickel/dime" approach to generating revenue instead of generating positive vacation experiences and value that leave the customer feeling amazed and inspired to return. Reference the guacamole experience ($35/ea) in SABOR which saw 16 people witness a server making fresh guacamole...why not make this interactive with each person making their own? Or the character breakfast ($10/ea) with three Dreamworks characters making a 10 second stop at each table without any professional photos, upgraded menu, or personalized service? It was a futile attempt to capitalize on Disney ideas and execution. Or the embarrassing wine-tasting experience ($20/ea) in a large busy dining room with about 75 others listening to someone on a muted microphone regurgitate facts about wine from California, Austria, and Italy. Again, a failed attempt to follow the lead of other cruise lines that do this better, and often times, cheaper. We opted for the specialty dining on 5 nights and were very happy with it. The service was very attentive, although a little on the slower side (plan for at least 2 hrs). The quality of food is much better, though not commensurate with the steep price (e.g. $53/ea for Chops Grille w/o dining package) which is why you must do the dining package. Hibachi at Izumi was totally worth it, however. Giovanni's was another fantastic dining experience. I highly recommend the Jet Ski (WaveRunner) excursion on Labadee. Read Less
Sail Date March 2018
We chose this because of its popularity and size. Best dining experience compared to past cruise. Kudos to our lead waiter Rutchile Punzalan, asst waiter Dan Liu and head waiter Jeldon Fernandes. Excellent service every meal. They even ... Read More
We chose this because of its popularity and size. Best dining experience compared to past cruise. Kudos to our lead waiter Rutchile Punzalan, asst waiter Dan Liu and head waiter Jeldon Fernandes. Excellent service every meal. They even allowed us to order and enjoy Filipino food, thanks to chef Eddie. We were pampered so much, made us feel at home, it was an unforgettable dining experience. They exceeded our expectations. Waiter Johna Cabiles and hosts Freya Taboada and Rachelle Ricoheremoso were also very pleasant and accommodating. There was one pushy crew at Windjammer who was asking us to leave our table in order to seat others. We were a group of 8 some have just finished eating and some still getting food. He assumed we were just killing time. Embarkation was fast and efficient although the luggage check in process at the parking area needs some improvement. It was a mess, you are left to figure out for yourself where to bring your luggage as there were no signs and no sense of security for your luggage. Extremely disappointed that we did not dock in Labadee, I understand it’s for safety reason but we paid for a cruise that includes seeing and enjoying all 3 ports. If you ask a crew if there’s anything that can somehow compensate for this, all we hear is “safety first”. A small onboard credit perhaps or at least a nice and sympathetic response would be appreciated. We completely understand the safety part, but we paid to enjoy a cruise experience 100% and only had 70%, and you get that “it’s for your own good” look from the crew. A little understanding and kindness can make a difference specially if a guest has been looking forward for so long to experiencing this beautiful port. Note it rained hard in Cozumel the entire day so there was completely no beach swimming on this cruise. So overall the experience was not what I was expecting, thankfully the dining crew service sort of made up for the shortcoming. Would probably not cruise in the Caribbean for a while, there’s always a possibility you could spend your entire time at sea which can be a bummer. I look forward to cruising the Mediterranean again in the fall on SOS where there’s only one sea day and lots of sightseeing. Despite this experience I will still cruise with RC. Read Less
Sail Date March 2018
We wanted to try Royal Caribbean. We have cruised on several other cruise lines. The ship is huge and lots of beautiful stuff to look at. Enjoyed walking through Central Park and Boardwalk. We really enjoyed the walking track - ... Read More
We wanted to try Royal Caribbean. We have cruised on several other cruise lines. The ship is huge and lots of beautiful stuff to look at. Enjoyed walking through Central Park and Boardwalk. We really enjoyed the walking track - so much that we didn’t even use the fitness center. Odd hours for some of the eating establishments, like the Wipeout Cafe, made access to ice cream machines hard, and - we like our ice cream! “My Time” dining wasn’t. If you don’t have a reservation, be prepared to wait in line for quite a while. And - we couldn’t get a reservation because all of the early times were pre-booked by other passengers, which didn’t make any sense to us, and - we did not know that was possible or necessary. On the flip side - the food was really good. The ship’s staff was excellent - very friendly, and quick to respond to questions / concerns. Read Less
Sail Date February 2018
We choose this cruise partly for the ports and partly because we were travelling with children and the ship had lots of kid oriented events. The rock climbing wall, ping pong, shuffleboard, mini golf and zip line were all hits. This ... Read More
We choose this cruise partly for the ports and partly because we were travelling with children and the ship had lots of kid oriented events. The rock climbing wall, ping pong, shuffleboard, mini golf and zip line were all hits. This ship has some other nice features like Central Park for bit of greenery and a number of cafes and lounges where you can enjoy fewer numbers of diners. Unfortunately the ship carries over five thousand passengers and the common areas are not able to absorb this amount of people without feeling crowded. Our experience was ruined by the fact five of seven of our party (children to grandparents) were affected by some type of stomach bug. In retrospect it is hardly surprising given the crowds and the fact that there was a lack of visible cleaning of railings or common areas by any crew members. Four short hours after we debarked the ship was fully loaded with another five thousand people and set sail.. How much cleaning was done in that time? Our cabin needed a thorough cleaning with bleach and I imagine we were not alone. Read Less
Sail Date February 2018
We decided on this cruise because we had been on Oasis before and the dates of the cruise would fit our schedule. Previously enjoyed Oasis when it cruised from Port Everglades, now it is out of Port Canaveral. We agree with previous ... Read More
We decided on this cruise because we had been on Oasis before and the dates of the cruise would fit our schedule. Previously enjoyed Oasis when it cruised from Port Everglades, now it is out of Port Canaveral. We agree with previous reviewers that they crew did not seem motivated or happy and were just going through the motions. Possibly need more customer service training. The MTD which you need reservations which we knew about, unless you want to stand in a long line, defeats the purpose of MTD. The servers tried their best but the food was sub par, in fact, Windjammer had better options. Also, Johnny Rockets was a good choice for breakfast. Strange new way to take your order in the dining room now. Just a one page menu, not many choices as in the past, you are immediately asked for your dessert choice when you haven't even finished ordering your entree. We are Diamond Plus and have access to the Diamond Lounge, the Diamond Concierge was the least efficient and was content to sit at her desk during her hours. On past cruises the Diamond Concierge mingled and socialized with the guests and HELPED out when needed when the staff was overwhelmed, not this person. When we made a simple request, she never was able to manage to help us, thought that was her position. I am guessing she was new or she wasn't trained properly either. Our cabin steward was efficient, however on the last night when they leave the WOW envelope on the bed, and they realize you are not adding anything to the originally prepaid tips, attitude changes completely. Read Less
Sail Date February 2018
Chose to do this trip with a group of women. Some had not cruised before. I have been on this ship before, beautiful. Embarkation was quick and friendly. Cabin was great.Clean and well taken care of. Dining was very good mainly because of ... Read More
Chose to do this trip with a group of women. Some had not cruised before. I have been on this ship before, beautiful. Embarkation was quick and friendly. Cabin was great.Clean and well taken care of. Dining was very good mainly because of the servers. They are friendly and fun. Food was very good. As for entertainment on the ship, it is lacking. Cats is a boring play, a downer, needs to go. Other shows were good and we enjoyed them. They have trivia ,Quest,music ,some games and karaoke. Two problems, space and timing. Rooms for these venues are small so if you want to participate and can't get there early you may as well forget it. Just no place to sit. Next would be timing. Most things overlap. There are few things to do so you will have to choose. I feel that is just crazy, all day nothing then 3 things at once. I enjoyed the live music but the DJ music was not for me . Not for many becaure when we went it was empty. Tecno , music for 18yr olds, not dance music. Service, except for the Dining room stinks . Now that they have prepaid packages there is no reason to give you service, saves them money. The days of pool service or venue service are gone. They have your money !! I did not purchase the drink package but would have enjoyed a occasional drink , but getting one was hard. Ports, all the same. Not the real island feel. Every port is the same, jewelry stores and booze. Lots of jewelry ! I miss the days of seeing the real island. Just lines of shops , every port the same. They could have stayed in one place and few would know. LOL I have been cruising for years and feel it is still s great deal but also see it going downhill . Seems they just dont care anymore. . Read Less
Sail Date February 2018
I chose this cruise because I was curious to see how is the world largest ship can sail the seas. After I saw it , it’s definitely a magnificent ship. But it wasn’t planned better then this ,I found it had lots of obstacles.like you ... Read More
I chose this cruise because I was curious to see how is the world largest ship can sail the seas. After I saw it , it’s definitely a magnificent ship. But it wasn’t planned better then this ,I found it had lots of obstacles.like you have to look for the bathroom for a while before you get to it,and some of the bathrooms the ladies bathroom on one side the men’s bathroom is on the opposite side around the corner which I found is a little strange. The amount of people was to much to you have to wait inline for coffee,the buffet,the washrooms and try to find a lounge chair around the pool ! I found the staff is little pushy. The buffet didn’t have a variety of foods,it’s always the same and it looked poor,and the food was mediocre at best . A ship with this kind of magnitude they were cheap on the furniture,like our mattress was old and you could see the indentation in it ,we had a restless sleep. I mean it was beautiful to see a ship that magnificent,but everything else didn’t fit with the magnitude of the ship . Of course that’s my personal opinion,I don’t think I’ll be going back anytime soon on the Royal Caribbean oasis of the seas. Read Less
Sail Date February 2018
Oh, Royal Caribbean. We hardly knew thee… I’m writing this on the flight home, so the last week aboard Oasis of the Seas is still fresh in my mind. I don’t want to forget anything. First, the good. The ship is easy to ... Read More
Oh, Royal Caribbean. We hardly knew thee… I’m writing this on the flight home, so the last week aboard Oasis of the Seas is still fresh in my mind. I don’t want to forget anything. First, the good. The ship is easy to understand once the “neighborhood” concept sinks in. And, the neighborhood thing was cool. We loved Central Park especially – on calm days it really did seem to be a city park, complete with storefront restaurants, a little bar and plenty of seats among the lush, and live, vegetation. Boardwalk was also a great place to grab a hot dog, a cup of ice cream, a drink or a ride on the merry-go-round. We saw a couple of movies under the stars, watched the water show (excellent) and had one of the wait staff try to explain the cricket game…match…on TV while we were dipping chips into amazing guacamole at Sabor. We spent a couple of wonderful afternoons in the elegant English Pub, which has an interesting selection of beers. The second one, our server Micki was an absolute delight, talking to us about the differences between her native China, Japan and Korea. She could have not been more engaging or friendly. The cabin attendant seemed to be at our cabin every time we returned – tidying up, laying out the next day’s Compass, creating another adorable towel animal. He was invariably good humored, greeted us by name every time and responded to every request we had. The room was always spotless. We had a fantastic meal at 150 Central Park – me fork tender short ribs and her a delicious red snapper. Her martini was created table side, a very elegant touch. The sushi and rolls at Izumi were fantastic, the server a delight. Our sail away meal at the American Icon Main Dining Room was awesome, the table 313 crew friendly and efficient. We would gladly have eaten in their section every night. Alas... Back in the day – a few short years ago, in fact – we made all of our “My Time” reservations on line. This was our third RCI cruise. However, after booking our cruise in January 2017 I could find no way to accomplish this simple task. No problem, we’ll do it live. Except the staff taking reservations on the phone were abrupt, condescending and unhelpful. Not only could we not reserve our table for the rest of the cruise, we couldn’t get a reservation for anything other than that evening. At eight. Invariably at eight. Three nights in a row, even though we called at 0906, six minutes after reservations opened. “We have a show at eight-thirty.” “Eight.” We were invited to stand in line and wait. It may have been an example of biting off our noses… But, we never returned to the MDR. For goodness sake we ate dinner in the Windjammer two nights, where the passengers behaved like sharks in a feeding frenzy but the wait staff were exceptionally friendly. And the little chocolate cupcakes – I would follow that pastry chef anywhere. I’m still trying to figure out what three cruises, nineteen RCI points, bought us. We waited in the two-hour line to board and encountered an RCI special – awful people at the security checkpoint. Curt, snappish and one even took my gear from one bin and transferred it unnecessarily to another, which resulted in stuff going everywhere. “You need to have your passports open!” barked the officious little man, apropos to no notice anywhere. No member coupons in the cabin or welcome note, no “Great job” cards to give deserving crew. Nada. And… I’m sure it’s a licensing thing, but NO WINTER OLYMPICS?! We saw three shows, all of which were well done and energetically performed. Okay, I’ve never been a Cats fan…but the young lady who sang “Memory” could really bring it, and the other cast members truly gave it up. Come Fly With Me was worth every second of our time – those kids can sing! The ice show we would have been happy to pay serious money to see. Everyone, that is, the entire ensemble, could skate lights out. The diving show was postponed several times because of high winds and an unsettled sea. Unsettled… That great big boat was all over the place. We caught their warm-ups, and SRO’d a show. It was breathtaking. Our cabin lacked some of the amenities with which we’d grown accustomed – real wine glasses, an ice bucket and bathrobes. The wet bar menu was missing (and the small refrigerator empty), which a request would probably have rectified, but why should we have to ask? Room service carries a fee and automatic gratuity. I mean…eight and a half bucks to deliver a grilled cheese sandwich? And… Cruise Critic asks us not to use profanity, so I’ll just leave this here. The person who was constantly smoking on their balcony, you’re a jerk. One final cruel stroke – the “TSA Pre” boarding passes RCI printed out on the boat that were part of the valet service? Yeah…no. We loved that line, too, friends. Maybe it’s about efficiently serving sixty-seven hundred guests. I don’t know. My exceedingly wise PhD spouse said it best. “I felt like a customer, not a guest.” Next cruise, we’ll see what the competition has to offer. Read Less
Sail Date February 2018
We decided as a winter getaway to cruise from Port Canaveral on the Oasis of the Seas to the Eastern Caribbean - St. Maarten, San Juan, and Labadee. Getting to the cruise terminal and handing off the luggage went smoothly. Once inside the ... Read More
We decided as a winter getaway to cruise from Port Canaveral on the Oasis of the Seas to the Eastern Caribbean - St. Maarten, San Juan, and Labadee. Getting to the cruise terminal and handing off the luggage went smoothly. Once inside the terminal things got a bit confusing. There is not enough seating for the amount of people boarding a ship the size of the Oasis, so once seating fills up, they stop checking people in and the line builds up. We waited almost an hour in line before check in resumed. An elderly gentleman in line behind us fainted and needed emergency help. We consider ourselves seasoned cruisers and have cruised with RCCL many times. That being said, we were still caught off guard by some unfortunate happenings. We always choose My Time dining to leave some flexibility in our schedule, so once on board the ship, we went directly to the dining room to make reservations. Much to our disappointment there were no reservations before 8 pm any evening the whole week. We were told we should have made our reservations online before getting to the ship. We were given the option of coming to the dining room and waiting in the "No Reservation" line to wait and see if we could get a table. This was a first for us, so be advised. We did dress for dinner one evening and waited over an hour for a table but never got in the dining room. The choices left us were eating in the Windjammer, which was extremely crowded, or pizza. The food in the Windjammer was less than desirable. Since it was so crowded meant one person grab a table while the other gets their food and comes back to let you go, meaning we never ate together. We ended up buying time in the Specialty restaurants which were very nice. We never got to eat in the dining room the whole week. Luckily I had made reservations for all of the shows onboard before we left home, but even still people started lining up at the door an hour before showtime. We enjoyed Cats, the ice show and Come Fly with Me. The diving show ended up getting cancelled due to high winds. The comedy show was fun. We booked a beach break excursion on St. Maarten which ended up being very nice. It was very windy and other excursions were cancelled, so extra people were added to our excursion creating a snafu with the water taxi getting us to the beach, but it all worked out. We got off the ship in San Juan and leisurely toured Old San Juan. We enjoyed the beach on Labadee, but the cookout/bbq food was horrible. We had a balcony cabin which was clean and our attendant was excellent. Overall I was disappointed with RCCL and the Oasis of the Seas. There were way too many people to get good service and it felt like a cash grab. I could get good food, drinks and service if I were willing to pay extra for it. Shame on you RCCL. I have always been loyal to Royal, but I wasn't feeling it on this cruise! Read Less
Sail Date February 2018
We had a good time, but my overall impression of RC is pretty average. If I had never been on another crusie, I wouldn't have known the difference. I have been on several other cruises - Princess, NCL, & Holland America, this was ... Read More
We had a good time, but my overall impression of RC is pretty average. If I had never been on another crusie, I wouldn't have known the difference. I have been on several other cruises - Princess, NCL, & Holland America, this was my first & potentially only RC. I've heard others really like RC so I might consider a smaller ship with a great itinerary, but the value of the trip wasn't consistent with the price we paid. They have all had considerably more photographers wandering the ship & taking photos of special events, plus have always had a video of cruise highlights. RC had port, some dining room & of course official portrait set ups. I was glad I didn't advance purchase the full photo package. Kids are allowed almost everywhere - there were a couple of adult only comedy shows & night clubs, plus the Solarium. There really should be a couple of other environments where adults relax without little kids screaming. Also the staff is apparently not allowed to risk offending passengers, so when children are literally jumping on the furniture and running into other guests, no one on staff can ask them to stop. This happened in the Champagne Bar on multiple nights. Risk of offending passengers was also noticeable on formal night when the guy with the tank top & ratty shorts was seated in the dining room. Every other line I've been on doesn't allow that in the dining room - they recommend they change or eat in one of the other locations. It's also very obvious that staff is being held to survey results - any time we went to a surcharge restaurant - several people stopped by to ask if we needed anything if service was excellent, etc. To the point of being annoying. There were no special events associated with the Olympics or Chinese New Year or even the ports we were visiting. Again, I've experienced that on all other lines I've be on & could have been a lot of fun. Embarkation was delayed slightly due to a Norovirus outbreak, but wasn't bad at all. They made regular announcements & kept the crowd moving. Disembarkation at ports was excellent - best of any ship I've been on. We were able to walk right off in each port & coming back on was quite easy as well. Too many cover charge restaurants that weren't worth it - Johnny Rockets was $9 according to the published info on our tv, but was $11.74 when we arrived, plus it doesn't include milkshakes - those are another $5 each. The tequila bar had good food, but wasn't worth $23 a person. The salsa isn't salsa, it's chopped tomatoes & bland. The guac was excellent & custom made to the tastes of the table. Most of the cover charge restaurants seemed under utilized - perhaps a sign that the cost is too high. Champagne Bar staff was outstanding - we attended a couple of martini clinics & would often end our day with a night cap there. Italian Wine Tasting in Vintages was fun & very informative - I wished we would have found that earlier in the cruies & taken advantage of more of the events. Our host was excellent. Frozen in Time was amazing - very talented ice skaters. We didn't care for Come Fly with Me, the acrobats were impressive, but we weren't interested in the musical / dance numbers. Personal choice - others seemed to enjoy. Adult Comedy show was entertaining. There's a surcharge for room service with the exception of continental breakfast. They would call a few mintues before arrival which was nice, except for the day they delivered early. I had pre-ordered water for the cruise. Only 1 case was delivered, I had to call guest services twice to get it delivered & then a 3rd time when they double charged me for it. The casino was pretty lame - they were giving out $5 free cash midway through the crusie - be warned you have to plan the entire $5 on the same machine, unlike any other cruise I've been on. They give you a list of instructions, but that fact is not included. The music everywhere is too loud - there's a place for that, but sometimes you just want to listen to music while also talking to your friends & you really had to pick one or the other. I would have spent more on cocktails if there were more enjoyable locations to enjoy the company of my friends & family. I really enjoyed the port visits. We took a private tour in St. Maarten through Twin Island Excursions - outstanding. San Juan we did the "Let's Have Some Rum" excursion through RC. Enjoyable walking tour with a bit of history & rum tasting at a local bodega - then time on your own for shopping/exploring. We had a good guide, the other half of the group looked pretty bored with their guide. Total walk was maybe 6 blocks from the ship & multiple breaks for brief history & rest. We went to the adventure beach on Labadee, wasn't too crowded, except at the buffet. The floating bar could be walked to as the water wasn't very deep. We watched the zip liners come in which was fun. It would have been helfpul to know that there were locals on Labadee expecting cash tips for putting out chairs & handing out towels in the restroom. I don't mind supporting the locals, but didn't know that was going to be the case. Yes, I did listen to the port tour ahead of time - also thought it was a bit tacky of the cruise director to refer to the souveniers as "future garage sale items". Certainly some truth to that in any of the ports, but there were al We took the after-cruise shore excusrion to the Kennedy Space Center with drop off at the airport. I wish we would have had more time there - it's an awesome place. The tour was poorly organized as most of us didn't get a chance to do the simulator because the tour guide tried to cram in too much stuff. If she would have started with that exhibit it would have been much better. We also missed another exhibit because the doors closed just as we pulled up so timing is critical here. Reserve shore excursions and such ahead of time & you'll save $ for those offered by RC. We didn't do the all you can drink package because one of the guests in our room doesn't care to drink that much & everyone is required to have it if they're over 21. Friends in another cabin did & didn't get their $ worth. Read Less
Sail Date February 2018
Our week started out fine. Boarding was a breeze, although the cameras in the port were not working, and we had to have pictures taken as we boarded the ship. We easily found a table in the Windjammer and had lunch, and then went to our ... Read More
Our week started out fine. Boarding was a breeze, although the cameras in the port were not working, and we had to have pictures taken as we boarded the ship. We easily found a table in the Windjammer and had lunch, and then went to our cabin, which was open by then. Our luggage was even sitting in the hallway by the time we walked down. Then came the first issue! The bathroom in our balcony cabin had a VERY small vanity and sink area. The sink was so small that turning on the water a little too fast caused water to splash out the other side of it. Then came the problem of trying to brush one's teeth or apply make-up. The vanity is very narrow and it is difficult to arrange everything you need without knocking something onto the floor. The shower is very nice, unless you are short. There is no way to adjust it lower or to reach the sprayer if you are short since it is placed high. We found the casino to be great since smoking was permitted on one side but not the other and the ship is wide enough that the smoke does not bother the non-smokers like me. We found during the week that the Windjammer food became monotonous since there was little variety from day to day. It was a buffet but one with little change. The Main Dining room was a major issue for me. Service was wonderful and I could not have asked for better or more professional waiters. However, there was a definite lack of variety in the menu from one night to the next. I do on eat fish or seafood, and am allergic to nuts. My very favorite appetizer on a cruise was the cold fruit soups. THat was served only one night. The other offerings seemed to be the same every night and lacked imagination. As for the entrees, spaghetti showed up a number of nights, and again there was little imagination, and a lot of seafood and fish, As for desserts, suffice to say that I ate cheesecake for three nights in a row before there was much change there. Moving on, we loved Cats. The performance was great. We had reservations for the water show, but due to rough water it was cancelled several times. We attended the headliner show, Beatlemania, expecting more than we saw or heard. The music was good, but the show itself seemed disjointed. I think the group needs someone to help them put the show together a bit better. It really was not much of a "Headliner." We really missed being able to go to a show every night after dinner. Shopping for things I didn't need on 5 of the 7 nights was really not exciting! I should add that we were very surprised to find when we sat down in Johnny Rockets the cover charge had skyrocketed to $11 pp. By the time we also paid for milkshakes at $5 each we had spent as much or more than we would have spent to go to the Johnny Rockets at home. Of course, should you desire room service there is a flat charge now of $7.95. It really seemed as though I was being nickle and dimed here, although I know the room service charge is now on all the ships in the fleet. Oasis is a beautiful ship, but when I booked a next cruise while on board, I made sure it was on a smaller ship where I can walk on the promenade deck and enjoy the sea. I only hope that RCI not changed their menus there, too, and that there will be nightly entertainment, Read Less
Sail Date February 2018
We have cruised many times over the past several years with RCI. We have always enjoyed ourselves very much and have never cruised with another cruise line, nor had we ever planned to. In fact, we cruised on Allure just last year and were ... Read More
We have cruised many times over the past several years with RCI. We have always enjoyed ourselves very much and have never cruised with another cruise line, nor had we ever planned to. In fact, we cruised on Allure just last year and were very happy with it. We just returned from our first B2B on Oasis with another couple. There were many issues and we spent several hours at Guest Services trying to get them resolved. Briefly, we were given onboard credit as a gift from our son and daugher-in-law and they never gave it to us while on the ship even though we had proof of it with us. No one at Guest Services seemed to know what they were doing and each time we were there, we were given a different response. When we got home, we called RCI and a representative checked our file and said immediately we should have had it and couldn't understand why there was a problem onboard. They did credit my credit card after we were home but it would have been nice to actually have been able to use it as onboard credit on the ship. They also charged my Seapass account $151.04 erroneously. We spent about 30 mins. trying to straighten that out. They finally told me that they had charged us for a tour which we never booked and that it was their mistake and that someone must have hit a button by accident. Food was not very good anywhere. The MDR service was slow and food was barely warm most of the time. Had to wait anywhere from 15-30 mins. for a table each night even though we had reservations. Scrambled eggs at the Windjammer had a large amount of egg shells mixed in with them on 2 consecutive days. Steak at Giovanni's had to be sent back twice, as it was way overcooked. Lines for all the shows were long and crowded. We had made reservations for every show and we had to get there 30-60 mins. ahead in order to find 4 seats together. Stateroom attendant was not very good. Had to ask him multiple times for simple requests, like towels, drinking glasses and hangers. He forgot to put the letter in our room with the details for the Meet-n-Mingle, so we ended up missing it completely. Never vacuumed our stateroom until the fifth day, when I finally asked him to. The women's restrooms were not cleaned very well multiple times we used them. Some toilets didn't flush and were left that way and sometimes the soap dispensers were empty or didn't work. Our friend had his cellphone stolen while in the RCI secure terminal at Cozumel. He reported it to RCI security and they took a statement from him and told him since it was on their property, that RCI's insurance would cover it and gave him the name of a person in risk management to call when he got home. When he called, they told him he was given the wrong information and that RCI does not cover theft. I could go on and on. These were just some of the problems we had. It's a shame because with this last cruise, we had moved up from Platinum to Emerald. Some of the employees told us that when a new ship sails, they send their best employees to work on that ship and that since Oasis is older, they have the more inexperienced workers. I don't know if this is true, but there's definitely a change since we were on Oasis several years ago. This trip has definitely changed my opinion of RCI and I'm now considering other cruise lines for any future trips. Read Less
Sail Date February 2018
This was a great family vacation. We were traveling with a 9year old and a 10 year old as well as a 17 and 19 year old and it was a good way for everyone to have a good time in their own way. This ship itself was gorgeous, it was ... Read More
This was a great family vacation. We were traveling with a 9year old and a 10 year old as well as a 17 and 19 year old and it was a good way for everyone to have a good time in their own way. This ship itself was gorgeous, it was updated and unique, and was open. However due to its large size, it could fit a lot of people, over 5000. This made it quite crowded. I have never waited in so many lines in my life-- especially not on a cruise ship! It was difficult to get around without bumping into somebody, and near impossible to find a free deck chair by the pool. The entertainment was as usual amazing. The aqua show at the AquaTheatre is a MUST WATCH as it is breathtaking. The food was mediocre as I find Royal Caribbean's usually is. But the service was great and our server was personable and friendly. Something I have to bring up that I disliked was at the end of the cruise, the maitre'D interrupted our dinner to have everyone give a standing ovation to the staff. Not once, but twice. I am all for giving the amazing servers the recognition they deserve, but it was extremely tactless to have everyone stand up and give a show for 5-10 mins while they are trying to eat their meals. Overall, not my favourite cruise. Good for the family but not for me. Read Less
Sail Date February 2018
The brightest and best memory of an outstanding crew member was our always smiling and cheery, Micki, Beverage staff in the Globe & Atlas bar! She had a wonderful outlook and gave us lots of information and advice, especially telling ... Read More
The brightest and best memory of an outstanding crew member was our always smiling and cheery, Micki, Beverage staff in the Globe & Atlas bar! She had a wonderful outlook and gave us lots of information and advice, especially telling us about the 10 drink card for $79 which we then purchased, plus she told us about Izumi for sushi and sake! Micki was awesome!!! On that same day, we went to Izumi and they gave us a great discount for booking a reservation for later on that same day! And Izumi provided an excellent dining experience (best we had on the ship)! We liked that we could pay for what we ate/drank at Izumi vs. Sabor where they charged a "cover charge" - so we never ate/drank at the large Sabor (only the small circular Sabor tequila bar in the middle of the Boardwalk). One of the Beverage staff there was excellent too, but we do not recall his name. All of the shows we saw were A+ fantastic! Cats was awesome, even though one of the microphone's for a featured song didn't work, but the actor projected is voice the best he could so we could still hear him a little bit. And the Come Fly With Me was excellent -- we loved Oliver and the featured artists that did the high flying aerial work! Amazing!! The Oasis of Dreams show was spectacular and not to be missed! The divers, acrobats, and synchronized swimmers were outstanding, and the gal in the red bathing suit (the star), she was incredible! We loved it! We also really enjoyed the Cats singers and the conductor, when they came out and performed in the other venues on different nights, like in Dazzles and Schooner bar! Super talented and passionate performers! My largest complaint was that there was only ONE ladies public restroom on deck 8 for everyone who eats at the cafe, drinks at the bar there, shops at Tiffany's, or imbibes at Vintage! This was a huge disappointment for that area, plus it was hard to find! Terrible design flaw of the ship! As a party of 6, family and friends, we couldn't always get a table in the main dining room, though after we told the staff, our experience improved later in the week. We thought "My Time Dining" would allow us more flexibility to dine whenever it was convenient for all 6 of us--it did not! So, pick a time and reserve that before your cruise. Don't use "My Time Dining" option. And don't go to the line at the main dining room marked "No reservations" either. Waste of time. I recommended to RC that they add the actual dollar amount (next to the $ sign) on the daily planner guides that come into the staterooms each day, for what activities cost. It was so disappointing not to be able to go to yoga for free each day. Also, after going and finding out the cost, then sometimes you miss something else going on, or lose your family/friends. Also, things like "remember mini-golf or carousel are open/closed during inclement weather)" and also knowing when the "free dining areas are open/closed" would be extremely handy! At least a half dozen times we went to eat somewhere or go to an activity and it was closed. Very sad. Oh and don't go to the Port Shopping lecture. It will take nearly 2 hours out of your day--NOT 30 minutes (as they say it will be). The raffle is at the end, which was the only reason we sat through that ordeal. If you're not planning on spending thousands of dollars for jewelry at the ports of call, this shopping presentation is a big waste of time. Oh, and that free charm bracelet is a JOKE! Mine turned black on the second day of wearing it. Unfortunately, we experienced problems in the Casino, no-smoking was not marked well enough and we had to endure the smoking part just to get through to the no-smoking area, which we prefer due to allergy reasons. One of the "help desk" ladies was not very pleasant either when we needed assistance more than once to get the card read for the machine. And though the situation got resolved, unfortunately we experienced a poor service Beverage staff person in the Schooner bar. No staff should ever say, "not my fault" to any customer. Unacceptable attitude. I'm sure that staff member will be retrained. Read Less
Sail Date February 2018
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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