3 Helpful Votes
Sail Date: November 2018
We are Diamond Plus Crown and Anchor members. We have sailed 25 times with RCCL and this was our 4th cruise on the Oasis. We chose this cruise because the Oasis is our favorite ship operated by RCCL and from past experiences had the best ... Read More
We are Diamond Plus Crown and Anchor members. We have sailed 25 times with RCCL and this was our 4th cruise on the Oasis. We chose this cruise because the Oasis is our favorite ship operated by RCCL and from past experiences had the best food. We looked forward to the Holiday cruise leaving Port Canaveral on 11/18/18. We found that there were very long lines waiting to get into the terminal building. More than usual. Once in the building and through security things moved a little faster. We soon had our room and got on the ship a little later than we usually do but it worked out nicely because most rooms are not ready until 1 PM anyway. We were pleased to have our luggage arrive to our room about 2 hours later, before we set sail. Nice job! Next we were to attend the Safety briefing given before sailing. They continue to play the video tape about the secret agent that is just horrible! It is on all their ships as well as Celebrity Ships. The volume was so high on the video that it could not be understood. They really need to change the briefing. We were surprised to find many, many children on board. I am talking babes in arms, toddlers, teens etc and all that goes with it. I am not against kids in any way other than the parents that do not care to control them. There was continual running in the passageways, screaming etc. It was our own fault for assuming due to the inflated price of the cruise that it may not have been suitable for families. We now realize that RCCL is for family cruising and will book appropriately the next time. One item that really turned us off was the food! We booked this cruise with food in mind and the quality of it we had on past cruises. This was really sub par. Now we ate every meal in the Windjammer except one we had at Chops. Just have to say shame on RCCL for the poor quality of food and poor selection. The service in the Windjammer was a high spot as we were impressed with the attitude of the service staff. Everyone was pleasant and wanted to please us with their service. We had a balcony room that was nice. It was very quiet and we could not hear neighbors in any way. Our Stateroom attendant ARJAY, was excellent! The found that the Oasis is getting a bit tired and really needs a refit. The carpets in main areas were filthy and paint was needed in many areas. Yes, everything worked but the ship needs some TLC. Our itinerary included Nassau, St Thomas and St Maarten. All nice stops but we noticed that the stops (other than Nassau) were still struggling to overcome the effects of Hurricane Irma. Debarkation was a highlight. We used self debark and carried our own luggage. The ship docked at 06.00 and we were off by 06.30 and in our car headed home by 07.15. Excellent! All in all we can only give this cruise is just an "OK". Nothing spectacular. Food, poor. Service , good. Read Less
3 Helpful Votes
Sail Date: November 2018
We were extremely disappointed. 10 of us sailed for the 1st time on RC. Although I have been on carnival twice n it is a party ship, RC was a huge disappointment. The food was not good in the dining room n Simone was not pleasant at all it ... Read More
We were extremely disappointed. 10 of us sailed for the 1st time on RC. Although I have been on carnival twice n it is a party ship, RC was a huge disappointment. The food was not good in the dining room n Simone was not pleasant at all it was like we were rushed. We were not treated like royality on Oasis always had to go to the bar for drinks. The cruise director was not involved with activities as much as carnival. No deck activities at all. Overall the staff was not friendly at all. The amount of money we paid for this fruise it was a huge disappointment. Couldnt even see all the shows becuz they were all booked. Rooms were not clean. Carpet by the closet was filthy, sheets werent changed all week. Also paid the have an outfit dry cleaned n pressed n it was not cleaned only pressed. Up graded our sons soda card to deluxe for non alcoholic drinks which was 214.00 n went down 2nd day to change it back to soda card becuz he didnt use it n they wld only refund 2 days. I certainly wld not sail RC again becuz of the staff, activities, food n not being able to see all the shows for money we paid for the cruise! Also had s black out on the ship that lasted 1/2 hr. Read Less
1 Helpful Vote
Sail Date: November 2018
Wanted to check out Haiti but did not know owned by RCI but the beach was nice. Didn't know Jamaica didn't have a beach right off shore so we just shopped a little. I called 3 times to let them know of my dietary needs. They said they ... Read More
Wanted to check out Haiti but did not know owned by RCI but the beach was nice. Didn't know Jamaica didn't have a beach right off shore so we just shopped a little. I called 3 times to let them know of my dietary needs. They said they had no idea and gave me the shoulder and attitude. Serenity of the Seas had Lactose free milk in my fridge, waters and Ensure upon arrival, the DFB called and met with me along with the chef and sous chef, again nothing here. Did get a good meal in the Dining Room as Patricio came over and heard of my needs and made it himself. For being in a suite horrible service. Casino needs more interactive games, maybe camera classes and not having to pay to make a card or scrapbooking. The short fitness classes were also a joke to have to pay for and reason I brought my own fitness equipment Read Less
3 Helpful Votes
Sail Date: November 2018
A family of 5....kids are 6, 8, 10. This was our 1st Royal cruise. We have been on 3 NCL ones prior. The quality of the kids club was outstanding!!!!! The crowd was great - since the drinking packages are more expensive there was none ... Read More
A family of 5....kids are 6, 8, 10. This was our 1st Royal cruise. We have been on 3 NCL ones prior. The quality of the kids club was outstanding!!!!! The crowd was great - since the drinking packages are more expensive there was none of the crazy drunks like on NCL (didn't like that). So that's 2 great things - nice people and great kids club. The ship itself is dated. It's not a new ship, though could have some updates for sure SOONER rather than later. Food was AWFUL. I work in NYC and don't travel for food though I expect it to be decent. Breakfast was a joke - toast was already toasted so it was always cold. Pancakes were crunchy on the edges and not soft while the Waffles were always soggy/not crispy. Alternatives were not great so overall I was VERY disappointed with the food. Staff was hit or miss. I think some were ready to go on their own vacations. It's a pity though we won't be back for a while to Royal... Read Less
1 Helpful Vote
Sail Date: November 2018
The ship was beautiful especially Central Park and the Promenade. The food was excellent in the main dinning room for dinner. The stateroom was uncomfortably small and the shower was minute and totally unacceptable. This was our 14th ... Read More
The ship was beautiful especially Central Park and the Promenade. The food was excellent in the main dinning room for dinner. The stateroom was uncomfortably small and the shower was minute and totally unacceptable. This was our 14th cruise so we are not novices but we were totally disappointed as to the size of the stateroom. This was the first OASIS class ships we have been on - never again. Lines everywhere, you could not get into the shows because they had been book months in advance of sailing. They lost one our bags of luggage; we found it delivered to the wrong room at the other end of our floor. Beware of their drink package. They will not sell a single drink package if two people are in the room even if the non drinker has a medical reason not to drink. Never again will we cruise on one of these big ships. Read Less
2 Helpful Votes
Sail Date: October 2018
This was our first Royal Caribbean cruise so I had big hopes, since I heard it was a leg up from Carnival and Norwegian. In short our trip was good overall, service was good, food was ok, the ship was showing wear and tear, and the kids ... Read More
This was our first Royal Caribbean cruise so I had big hopes, since I heard it was a leg up from Carnival and Norwegian. In short our trip was good overall, service was good, food was ok, the ship was showing wear and tear, and the kids club was unsatisfactory. Embarkation went smoothly, we arrived at port around 11:00 am and the waiting area was overflowing with people, but Royal called our boarding number 11 fairly quickly. To our dismay, once our number was called we were led to a separate long line to get a bracelet for our 10 year old son. The bracelet alerts staff of your child’s muster station, in the unlikely event of an emergency. It’s a good idea, but seems like there could be another way to do that. We took the drink package so once onboard my husband quickly got a drink from the On Air Bar on the Royal Promenade deck. We found the drinks to be really good, and fresh, not pre made like Norwegian. Bar Service overall was friendly and good. This deck was really cool if you like the feel of a mall. There were shops, restsuraunts, bars and Starbucks. It was really neat and had lots of activies throughout the week. I really enjoyed the Cental Park deck, with all of the flora and fauna, however it was mostly quiet and subdued. I really missed having a quiet place to sit and watch the ocean. You cannot see the ocean from the Cental Park deck. After registering our son for the kids club we hit the buffet. We were surprised how small it was for a ship this size. It was nearly half the size of the buffet on the larger Norwegian ships. Food was ok, nothing great. The buffet would be a bone of contention for us through out the week. Being that this area was small we often ran into lines just to get into the buffet. Sometimes it was so crowded that Royal would seat you when a table was available. Also, there were no hand washing sinks like on Norwegian just the had sanitizer. Our biggest irritation came when we returned from port around 3 pm and the buffet was completely closed. No one could tell us where to go other than Sorrento’s and I was sick of pizza. While 24 hour pizza is a huge win, I don’t want to eat that all the time. Also annoying were the soda cups. I hated carrying that cup around and several times we found the machines out of ice or out of soda. We only found a total of 6 machines around the ship. They really need to service these better if they want cruises to use them. Ona bright note, Oasis offers so many activities for families. We loved the aqua theater, with the 2 areal shows, and the outdoor movies. My son liked skating at the Ice Rink, the pool area, hot tubs, mini golf and the flow rider. We were too chicken for the zip line. My son did mention missing not having a water slide. The week that we sailed had over 1100 kids on board so the kids club was chaos. We always arrived 20 minutes early and lined up for our age group because it maxed out at 50 kids. The space was very small and it smelled bad in the room.The doors to the kids club never opened even one minute early. The staff was clearly not happy to be there nor were they friendly. One time I picked my son up, I watched the staff sitting on the couch with a micro phone barking out orders. The group played a lot of games, it never once used the Lab that you see in the ads. My son said there were too many kids and said it wasn’t as good as Norwegian. I have always tipped the staff, but this time I didn’t feel the need to tip them. While the check in process was easy, the staff and activities were unsatisfactory compared to Norwegian. I wanted to love the Solarium adult area but the wind cover made it hot there all the time and there was only a bar upstairs. Our room steward was the best we have ever had. We had new animals every night and the room was as clean as it could get. This ship is showing wear, black lines in the toilet, stains on the couch, rust etc. I also was excited to try the dining where you share a table, but we were stuck in a corner on the 5th floor with just the 3of us. Our server was good, but we only ended up in the MDR 3 times. The food was comparable to Norwegian. We ate at Chop House one night and we were disappointed. It was ok, nothing special. Disembarkation was amazingly easy. We wanted to waste time and get off as late as possible. They called all remaining guests to leave at 9:30. We were shocked, there was absolutely no line. Overall we enjoyed our trip, but I really missed the Waterfront and don’t care to have a mall on my ship. We won’t rule out Royal, but will probably go back to Norwegian. Read Less
1 Helpful Vote
Sail Date: September 2018
We booked this as a very last minute cruise for myself, husband and 2 kids. We found an amazing last minute fare and couldn't pass it up. We are gold on Carnival. This was our first time on another cruise line and we were so excited to ... Read More
We booked this as a very last minute cruise for myself, husband and 2 kids. We found an amazing last minute fare and couldn't pass it up. We are gold on Carnival. This was our first time on another cruise line and we were so excited to check out the Oasis. The ship itself did not disappoint! It is beautiful! And the layout was great. It very rarely felt crowded at all. The "neighborhood" concept it has really helped keep the crowds spread out enough so that even though there were over 6500 passengers, it never felt that way. I knocked points off though because we felt like the ship was lacking in activities. Yes there was pleanty to do, but it did not have the same planned activities we were used to. The daily cruise plan included lots of seminars and the like for ththe purpose of selling you things. We did participate in the scavenger hunt which was fun. I only ever saw the cruise director during his morning "rant" on the TV. I found him to be whiney and not at all entertaining as we've grown to expect from cruise directors. There were several shows on board. We watched the dive show and frozen in time. We found both to be a bit more "interpretive" than we typically enjoy and were bored by both. We had reservations for Come Fly with me, unfortunately it was canceled due to injury by the only crew member who could operate the set. They had a magician and comedian come out as an alternative. We did enjoy this show much more than the others. I think we were most disappointed with the food. The selections in the main dining room were fantastic! But the options in the Buffett and other free eateries throughout the ship were limited and we found ourself bored of the same things day in and out for breakfast and lunch. This is the first cruise in years we have come home without gaining a pound (or 5!) So maybe the lack of enticing food options was a plus afterall ;) We did not try any of the specialty restaurants other than Johnny Rockets (which was fantastic!) We were traveling with a baby and a 4 year old so specialty dining wasn't a very feasible option for us. Plus we prefer to keep costs down so we can cruise again sooner. The cupcakes from the Ice cream shop were the exact same as available free in the buffet and cafe's. Only they had more frosting and cost $2.50. The chocolate frosting and lemon frostings on both of the ones we tried was a cream cheese. It was an odd combo and completely un appetizing. The milkshakes were better at Johnny Rockets, and included with your meal for just a couple dollars more than just a milkshake from Cups and Scoops. Our 4 year old really enjoyed the kids club! We could barely keep him out of it. He wanted to spend every minute it was open there. And he would hide from us at pickup. Everyone involved was amazing! They would even address my son outside of camp by name when we would run into any of them throughout the ship. My 1 year old didn't use daycare. But it was an option. She did love the carasoul and playground on the boardwalk. The crew was always friendly and warm anytime we encountered them. However our room steward did the bare minimum. Our traveling companions got towel animals nightly (they had no children) and we only got one. We had to ask for clean sheets. My son had gotten toothpaste on them in the morning. He was on the sofa bed so it had to be made and broken down daily. There is no way the steward missed the mess. We came back from dinner to find the same dirty sheets smeared with blue toothpaste. The next morning I asked him to change the sheets because there was toothpaste on them. He smiled and said "oh yes! I wondered what got on them." All in all, we enjoyed the ship and main dining food. Plus the kids club. But unless we come across a too good to pass up deal we will not be choosing Royal Caribbean again. Read Less
3 Helpful Votes
Sail Date: September 2018
I've only ever cruised with Royal Caribbean and like the larger ships such as Freedom, but had never been on the Oasis or larger. Had heard great things about the Oasis, but was disappointed. Good stuff - embarkation was smooth once ... Read More
I've only ever cruised with Royal Caribbean and like the larger ships such as Freedom, but had never been on the Oasis or larger. Had heard great things about the Oasis, but was disappointed. Good stuff - embarkation was smooth once we finally were allowed to get into the parking lot, although we had to wait for customs clearance which is probably why parking was an issue. Cabin was nice size although if you can't climb over a bathtub to get into the shower you will struggle. Staff were great and always helpful and accommodating. Ice show was great as always and the comedian was very funny. Loved central park which was usually almost empty. The outdoor area for movies was good, but would have liked to see movies on there every night instead of periodically as they were. Disembarkation was very smooth. Disappointing - RC can't control weather and we did have some choppy seas, but at the same time if you're on a ship shouldn't the entertainment be able to withstand the weather conditions? Oasis of Dreams was cancelled on our night due to weather so was rescheduled for 5:30 while docked in Jamaica so had to come back early to see the show and it wasn't as impressive without the dramatic lights against the night sky. Cats was also cancelled that night because of the weather. Come Fly with Me was cancelled on our night due to illness of one person. Stayed in Headliner show for about 10 mins then left. Cabin was on 9th floor aft and fortunately we're able to walk because elevators usually flew past without stopping or were so full we couldn't get on. Junior Suite "perk" is the Coastal Kitchen which we reserved only 1 night and as someone mentioned in a previous blog, if you have a Junior Suite key you can't open the door and instead have to knock and wait until someone comes and opens the door to let you in! We went on lobster night and had to wait a long time because they ran out of lobster - when we finally got the butter poached lobster in champagne dressing we were very disappointed in the size and the taste and of course by the time we got out Windjammer (which also has lobster) was closed! Main dining room food for dinner was not as good as on previous cruises and was usually warm at best. Shops were very disappointing unless you were looking for a new handbag then you'll be in heaven - at least 3 handbag stores! We did get to relax on the cruise, which is what we were looking for, but definitely prefer Freedom class over Oasis class. Read Less
4 Helpful Votes
Sail Date: September 2018
I have heard many people talk about this ship so I thought I would give it a try. The agent I spoke with at RCCL gave me a good price, offered me a wine/cheese/fruit basket (which I never got) and some bad advice. Let me preface, I am ... Read More
I have heard many people talk about this ship so I thought I would give it a try. The agent I spoke with at RCCL gave me a good price, offered me a wine/cheese/fruit basket (which I never got) and some bad advice. Let me preface, I am extremely claustrophobic and her and I discussed this...that being said, the bathroom and location of bed in the balcony room was a nightmare for me. Stepping into the shower made me think of beam me up Scotty, it was that small, many complained when they bent over to shave their legs they knocked the door open, I didn't even try. I was too busy hyperventilating and need to get out quick. The shampoo is like water and there is no shower gel. The sink height looks like its for a grade school, it came just about to my lower thigh (and I'm only 5/7). Its extremely low and without any counter space, and I'm not kidding. The counter is approx 6 inches wide from the wall to the sink, thats it.The bedroom area in room had the bed up against the one closet that you can barely get into, no drawers, a few shelves. It is NOT near the sliding glass door and if you plan to watch tv in bed, forget it. The couch across from it is the only place you can really view it from. There is a 3 plug thing on the desk which is nice, and it has 2 drawers. It also has the dryer in there which for my hair was adequate. The ship is broke in to a few different area, the entertainment and shopping floor which is more like a floating mall, Central Park which is lovely and has a lot of pay restaurants, one cafe which is ok especially for specialty coffees. Also the Boardwalk which has a carousel, that was fun, the Aqua theatre, Johnny Rockets (pay), the Doghouse, decent hotdogs, and an icecream/cupcake place (pay) and a few other pay places.Its a cute area. The Windjammer buffet is ok at best, not thrilled with the food choices though I'm sure most people love hotdogs and hamburgers which they always have. The salad bar is lame, just a couple items on it. Desserts are decent. MDR is lovely, food choice not good if you don't eat meat or fish that you have no idea what they are. Staff and service are great though one morning for breakfast was a 35 minute wait for eggs. Cafe Promenade on Deck 5 is ok for a quick sandwich or Sorrento pizza, both open late.The Solarium Bistro was free when we were on the ship and was the best choice for food and waiting time. Cats production was excellent, as was their Headliner show, an Abba group, and their Come Fly with Me acrobats. We also enjoyed the comedians. Lots of pools, lots of people on electric scooters and lots of hot tubs that were pretty hot and no lack of seating. Overall a decent experience, the head waiter was a hoot, he took good care of us, we had a lot of laughs with the staff that are very friendly. The Casino has a non smoking side which was nice. Will I hurry back? no But it was a good experience and a huge ship that had 6500 people on it, and yes, it was crowded but lines weren't as long as you would think. Read Less
3 Helpful Votes
Sail Date: September 2018
Staff was not energetic or very welcoming. More like they were here to collect a pay check. Food was less than desirable minus the main sit down dinner. That was good, but in comparison to the food on Carnival without a doubt has them beat ... Read More
Staff was not energetic or very welcoming. More like they were here to collect a pay check. Food was less than desirable minus the main sit down dinner. That was good, but in comparison to the food on Carnival without a doubt has them beat across the sea. Casino was not very big in comparison to other ships. This created one huge smoke cloud even on the non smoking side it was bad. Some staff in the casino couldn't manage bets and it would cause issues among those at the table. Not to mention a couple of highly unprofessional dealers. This ships is great for families in a lot of ways. Yet leave some desires for the adult life. The do nickel and dime you. Be cautious in the jewelery store. They mark up then discount. Did some research on a ring my was interested in that goes for 6k in stores. On the ship it was listed at 9k before their sale. In the end there wasn't much difference in price. Also, couldn't answer me on the type of diamond. This because all in question when we get home to ensure such jewelery. So buyer beware. The ring is still a good value just don't like the sales approach. It is lying to the customer. Excursions are better priced vs. Carnival. Cabin we stayed in faced the board walk. I wouldn't do that again. It is very loud. my wife and I have been debating which cruise line we would like to make our permanent cruise line for getaways. It won't be Royal Caribbean. We come have fun. Part of that fun is the people that creat that environment. The smiles, the high postively charged crew. This ship doesn't have it. 4 people out the entire staff we dealt with. We found Carnival is just a happy more enjoyable environment. This is after trying several companies this past year. Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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