Sail Date: February 2019
As I tell everyone when writing a review; Don’t let anything you read in this review dissuade you from going. Everyone has individual experiences, likes/dislikes. I can only tell you about mine. One of the things that I pieced ... Read More
As I tell everyone when writing a review; Don’t let anything you read in this review dissuade you from going. Everyone has individual experiences, likes/dislikes. I can only tell you about mine. One of the things that I pieced together, when reading individual reviews, is that people like myself, who’ve been on several cruises with the same company, tend to be more critical than people who’ve been on one or two. I think the Reason for this is that people who’ve been on a lot of cruises remember the way things were before all the changes the company has made over the years all for cost cutting reasons. No, this doesn’t apply to all, but for myself, I’ve been on a few cruises (you can see how many in my signature) and most of them have been on Royal Caribbean. I am a diamond member and Prime member. Thus, I did spend a fair amount of time in the casino. I traveled with my family and I stayed in a Grand Suite. I previously lived in New Hampshire and now live in Florida, so getting to Port Canaveral was a simple 2 hour drive as compared to having to fly and come a day early with hotel stay. I thought the check in process was relatively easy. If you’ve read any of my other reviews, you know that I travel with my dad, who has the same name as I do but we have different middle names. I still can’t understand why Royal Caribbean can’t add a middle initial on your Sea Pass Card. This would be a simple IT fix. But we all know how Royals IT is so maybe that explains it? Thus, the nice ladies checking us in we’re confused as to why 2 people with the same name could be in the same cabin. This would continue on all week when dealing with guest services, Club Royale, Loyalty Ambassador, you get the idea. The one thing that was different from past cruises here was the order of boarding. Now that Royal has added “the key”, the new order of boarding is back to back cruisers, suites/pinnacle, diamond plus, “the key”, diamond, emerald, platinum, and gold. I was a little upset over diamond members being moved down but I boarded with suites so this didn’t affect me but I’ll keep it in the back of my mind for future reference. We ate lunch in Chops and everyone agreed this was a good option over other venues. By the time lunch was over, the rooms had opened up and we could get in. You may have noticed that I skipped over the quality of food in Chops. I don’t review food because of how subjective that becomes. Only to say, that the food quality has gone down and I find the menu options to be the same fleet wide. When going to the room, this was the first cruise I’ve been on where the TV in the cabin wasn’t turned on to the safety message. I thought that was odd. Our muster station was in Sabor on the promenade. There were no TVs to watch any safety messages, you couldn’t hear the announcements from the captain, and we were in the back, so you couldn’t see the life preserver demonstration. So it was a waste of time. Essentially, everyone was holding private conversations and no one was paying attention. On a positive note, you could hear the 7 short blasts followed by the long blast. The night that we left was the Super Bowl. Being from New England, I’m a huge Patriots fan. There were a few other Patriots fans on board but the overwhelming majority were haters. Just a few things about this. I found a lot of questions, pre cruise, on these boards about what Royal does for the big game. There was a huge party held in the Aqua Theater with food, drinks provided. They also passed out towels to cover yourself up because it was rather cool that night. I thought that was a nice touch. So now I’m going to talk a little about our dining experience. Not going to talk about food. So, for me, I like eating in the dining room. Staying in a suite, I have the option of going to Coastal Kitchen and eating there. But I like the dining room experience. And this is one of the areas where when I read people having great experiences with dining, it usually falls between people who’ve been on a few cruises and people who’ve been on a lot. The service was not the best we’ve ever had. I don’t normally complain to anyone but this was one of two times that I had to complain on this cruise. By night 3, I wasn’t happy with the menu options, so I ordered the upcharge filet/lobster. We had early seating (5:30), and literally everyone else in the dining room was done with their meals/ deserts when our food was served to us. Our food came out around 7:20. I spoke with the Head waiter and after that, the service picked up dramatically. Drinks were waiting for us at the table when we arrived and food was served quickly and we were in and out. We did eat dinner at Coastal Kitchen on the second formal night and it was fantastic. I ate lunch at Johnny Rockets and that was great. Also had lunch one day in Windjammer. The service wasn’t good. No one coming around to pick up empty plates. Our room Stewart was fine. He introduced himself on day one and we really didn’t see him again. The only issue we had was, staying in a suite, we get free pressing for our formal wear. We sent our suites our for pressing with instructions to have them back by 4:30 for our early seating. Well they never came. I made several phone calls to guest services and tried calling our steward to be told that he was on brake and couldn’t be disturbed. The clothes came at around 5:20 so we were late for dinner that night. The reason for wanting the clothes back early was because we like to go to the Suite Lounge for cocktails before dinner. That didn’t happen that night. Our stops were Labadee, Falmouth, and Cozumel. In Labadee we rented a cabana at Barefoot Beach. The furnishing in the cabana was torn and needed to be replaced. For the amount of money you are charged for a cabana, And how many people use that destination for Royal, I can’t believe the company would allow that. I also thought the food wasn’t as good as when I was their last time. Although that was 7 years ago. Well the cushions looked like they were that old. We also did a jet ski tour excursion and that was fantastic. I wouldn’t hesitate to do that again. In Falmouth, we just got off the ship and went to the local shops. We did stop and have lunch at Margaritaville. There were so many people there using the free wifi that it was a little overwhelming. It didn’t take too long to figure out that most of the people there were crew members from our ship and the Disney ship in port that day. So that was crazy. And in Cozumel, we did a catamaran excursion that was great. I wouldn’t hesitate to do that again as well. We went snorkeling and then went to a private beach with free chairs, water sports and drinks. A couple of things that went sideways: on this cruise, I achieved my 140 point status but didn’t get my crystal. I had to see the Loyalty Ambassador and had to wait and listen to other complaints. It was really eye opening listening to what other people were complaining about. I got my crystal. The other thing was on the last day, I went to get my free picture for being a diamond member. When I pulled up my pictures, the one I wanted wasn’t there. So they gave me a slip of paper and told me to come back at 9:00pm to get it. Well the picture that was printed out was of my dad which we had already got. So, I had to straighten all of that out and it took over 2 hours to do. Oasis is definitely showing it’s age and is in need of the upcoming Amp. I still will cruise with Royal. I booked my next cruise on the Allure and got a $700 on board credit. Read Less
3 Helpful Votes
Sail Date: January 2019
The Oasis of the Seas is a beautiful ship!! I could not imagine anything at sea that is as amazing as "Central Park" on the Oasis. One night, however, as we sat listening to beautiful stringed music, a group of children (from ... Read More
The Oasis of the Seas is a beautiful ship!! I could not imagine anything at sea that is as amazing as "Central Park" on the Oasis. One night, however, as we sat listening to beautiful stringed music, a group of children (from one of the programs) came marching through with their instruments singing & playing. Nice (if you're their parents)... a bit much if you're trying to listen to a violinist play. The cabins are pretty standard size and amenities, we were in an ocean view balcony cabin (which is what we always sail in) and it was pretty much as expected. There was quite a variety of entertainment on the ship, although the only show we saw that really impressed me was the one at the Aqua Theater. The divers/gymnasts were amazing and the show was very well done. "Fly with Me" and "Frozen in Time" (skating show) were both good but not great. "Cats" was... well "cats". For a ship with over 6000 passengers, the only time it felt crowded was right after the muster drill, when EVERYONE wants an elevator... and during disembarkment. The other drawback to the number of passengers was the need for a reservation to do EVERYTHING! If you weren't living on a pre-planned schedule, you couldn't get into shows, dinning rooms, or activities. For me, this takes away from the relaxation of a vacation. However, when it comes to dinning, the Oasis fell WAY short of my expectations!!! First of all, without paying an additional charge, there is really only one place where you can sit down and have a waiter bring you your dinner... that is the main dinning room. Other 'included' dinning options were a buffet, hot dot stand, pizza stand & 2 delis. The quality of the food was average to poor. It seemed like everything they served in the main dinning room was served with brown gravy, even my Chicken Cordon Bleu! Also, being the only table service restaurant included, it was ALWAYS crowded and very loud, with lots of children. With the exception of continental breakfast, room service has a delivery charge, and a very limited menu. One night my mother ended up with severe gastrointestinal problems that were completely gone by morning (food poisoning? Only explanation I could come up with!). I was surprised by how many children were on the cruise, given it was mid-January. But I can imagine that for a family with kids, this may be a very good cruise. Kids don't care about dinning or commotion, and the ship seemed to have quite a few activities planned for them. I was also annoyed by the fact that it seemed every time I turned around, there was something else that I had to pay an 'up charge' for! I know all the cruise lines are beginning to do this, but it seemed excessive on Oasis. I've been on several other cruises, on both Celebrity and Norwegian, and never noticed so many up charges. I did hear other passenger saying that they wished there were more public places where you could see the water! (I hadn't noticed because we had our own private balcony) The way Oasis is designed, balcony cabins sit with their railings right at the edge of the ship, so the only place to see the ocean (if you don't have your own balcony) is one of the pool areas, either on top or in the front of the ship. Most of the time that I was on the ship, I felt as if I was in a big 'mall'. Overall, the ship is beautiful, even if there were design elements I did not appreciate. But I won't be sailing on Royal Caribbean again. Read Less
3 Helpful Votes
Sail Date: January 2019
Do you like shopping malls? Do you not mind crowds? Do you not minding standing in line? If so, then the Oasis of the Seas might be for you. If not, you might want to look at another vacation venue. Overall, this was a slightly ... Read More
Do you like shopping malls? Do you not mind crowds? Do you not minding standing in line? If so, then the Oasis of the Seas might be for you. If not, you might want to look at another vacation venue. Overall, this was a slightly disappointing, average cruise. There were a few likes and several dislikes, but not enough for me to say that it was the worst vacation ever or the best vacation ever. Would I cruise with Royal Caribbean and/or the Oasis again, probably not. First, let's talk about the embarkation/disembarkation. This was a total mess of disorganized confusion and hordes of people. Both ways. The line getting into the cruise terminal was roughly 1/4 to 1/2 mile total. That was just the line for security. The line for the check-in counter was significantly shorter, but the counter was just a jumble of people with no organization at all. The disembarkation was the worst I had ever been through. The line to get off the boat was easily 600 yards long and moved at a snails pace. Once we got our luggage, the line for customs was 200 yards long, moving even slower than the first. We had an ocean view cabin on the Oasis. I thought the cabin was a little small, compared to Carnival Vista (our last cruise). It was laid out to maximize space, but it did feel a little cramped at times. The bathroom was small too. Very little counter space at the bathroom sink. The shower was rather small too. The food on the boat was a high note for the cruise. I thought it was better in taste than what the Carnival Vista offered. We ate at 2 specialty restaurants and ate at the main dining room the rest of the time. We did buffet for lunch and breakfast. I was satisfied with lunch and breakfast on the buffet, but the one night we had dinner there, it left me wanting to pack up and go to the main dining room. I though the dinner buffet left a lot to be desired as far as taste and selection. The main dining room was generally good. It seemed like there was a good variety and the quality was good. Don't get me started on drink prices. Beer was $9.43 for a 12oz or 16oz depending on the brand. You're probably saying "What?? I read that it was $7.99!). Well, yes, it is $7.99 before they automatically add 18% gratuity. Yeah, they add 18% on to just about everything that you buy. You don't have an option, it just gets done. For the light drinker, it makes drinking very expensive. For the heavy drinker, just by the drink package and spend the whole cruise tanked up... Entertainment. This is were the Oasis shined and fell flat at the same time. I really enjoyed the shows. I thought the shows were very entertaining, with a wide variety of special effects, dancing, acrobatics and musical talent. On the contrary, the "daytime" entertainment (trivia, contests, etc.) was totally lacking. The entertainment staff just seemed disengaged and uninterested. The cruise director, Dan, was a total disappointment. He wasn't funny, witty or otherwise entertaining. To add to that, he was surprisingly absent most of the cruise. Usually, the cruise director is a daily voice or appearance, but this guy was just not there half of the time. So, with all that said, this is a "mega" ship. There are 6500 guest on board and you will notice that. Royal Caribbean tries to make it not as noticeable with design features like the neighborhoods, which does work. What doesn't work is their reservation system. That was a total and utter joke. All it was good for is making sure that you are inflexible for your dinner plans. The reservations weren't enforced at any show we went to other than the comedy club (which was wayyyy too small). There are lines of people all over this ship. Be prepared to stand in line and stand in line some more on this ship. The interior of the ship really felt like being at the local shopping mall. The only space that didn't feel like the mall was out on the pool deck, which felt like I was at the local water park. I wasn't a fan, but that is just my personal preference. Some may like the "mall" type environment. I didn't care for it. Read Less
8 Helpful Votes
Sail Date: December 2018
What we enjoyed: Food was excellent in the Silk Dining Room. Jean our waiter did a wonderful job along with his associate. The variety and temperature of the food was great. The service was quick and the one mistake we had with a steak ... Read More
What we enjoyed: Food was excellent in the Silk Dining Room. Jean our waiter did a wonderful job along with his associate. The variety and temperature of the food was great. The service was quick and the one mistake we had with a steak temperature was quickly rectified. Had a voucher for free special dinner & lunch, ate at Chops for both, was ok, but don't spend money on it as the main dining room was better. The variety of venues to eat was great. We really liked the solarium café as a getaway from the crowds. We really liked the RCCL All Access Tour as it gives you an interesting look at what it takes to run a large ship like the Oasis.Worth the money for this one. The Aqua show, Frozen and the Headliner were great shows. We did not see others as I made the mistake of making reservations for the late shows thinking the early dinner service would take too long to make the first show times. My fault on that one. What needs improvement: The boarding process – confusing, not enough signs as there were so many people there, they blocked the signs and staging areas. More RCCL people are needed to assist. The activities for 55+ while at sea. Since we are not athletic, rock climbing, surfing, basketball, ice skating, ziplining are not for my wife and me. The art auctions and watch/diamond shopping is ok to look at, but then you are done with that activity. How about a current movie in the Opal theatre during the day? How about a cooking class demo? How about dog/cat club discussion? Or a veterans group, an IT computer group discussion? There has to be something other than Bingo for our age group other than sitting in a bar with drunken people. Please make your voice heard to make the Casino smoke free. We were able to tolerate the smoke free side for a short time, but even quickly walking through the other side, I starting coughing from the smoke. The smoke actually got in our clothes even sitting on the smoke free side. There has to be an area on deck you could dedicate to the smokers. Lastly, If you are not allowed an extension cord in the cabin, RCCL needs to provide outlets near the bed. We had ours confiscated. They will not returned it your cabin on the last day, instead they made us stand in another line outside of the terminal to retrieve our property. Port Excursions: Taste of Nassau Walking Tour: Captain Ron our tour guide did a wonderful job of providing history and stops a restaurants to sample the food in Nassau. I would highly recommend it. One note: Not a tour for limited mobility – due to the stairs involved and the uneven streets of Nassau itself. St. Thomas Sightseeing and Shopping Tour: (Sunny Listion Tours) Worst tour we have ever taken on a cruise. Had to ask multiple people where to find the guide at the port. There is no access for limited mobility. They had to fold up my wife’s walker and shove it in front of her to hold on the bus. The bus dropped us off at a flea market type area for shopping. An hour later we had a different guide who just said get on a different bus. The trip up the mountain was like Mr. Toad’s wild ride. There are no doors or ropes/chains to keep you from sliding out of the bus. Had to lean in from the side of the bus to keep from getting hit by tree limbs along the road. There roads are very narrow with scary hairpin turns passing other vehicles. We got off the bus parked on a hill at the top of the mountain. When we left to go down the mountain to the beach for a few people, we had to switch buses again. There was very little narration for this wild ride through St. Thomas. I would not recommend to anyone and it should be removed from the AAA list for member safety or have a warning placed on it. Read Less
3 Helpful Votes
Sail Date: December 2018
We sailed on this ship last year. Same time of year. Last Year checkin went smoothly. This year not so. We are Diamond and usually have priority boarding. It’s one of the perks or always has been. It was last year. After waiting in line ... Read More
We sailed on this ship last year. Same time of year. Last Year checkin went smoothly. This year not so. We are Diamond and usually have priority boarding. It’s one of the perks or always has been. It was last year. After waiting in line for well over an hour we finally got on too late for lunch buffet. Our original time for boarding was 11:30. We got an email from RC telling us not to arrive until 12:30. Apparently 6000 others got the same email. Entertainment was great. Room was great along with our outstanding stateroom attendant, Joey Barcelona. Food was mediocre at best. I think RC is cutting corners everywhere. There seemed to be less staff in all areas especially clearing tables in Windjammer and Solarium Bistro. Solarium is supposed to be over 16. I guess the rules only apply to some. There were children there every time we were there and no one said anything to them. The ship is beautiful and kept very clean. We will continue to sail with RC as most others cruises have been great. We were just disappointed with this one. Read Less
4 Helpful Votes
Sail Date: December 2018
We are experinced cruisers with over 100 ocean cruise and 5 river cruises all on different lines. We booked this b2b a year prior to departure which was a great value off the price of balcony cabin and all the TA amenities included. ... Read More
We are experinced cruisers with over 100 ocean cruise and 5 river cruises all on different lines. We booked this b2b a year prior to departure which was a great value off the price of balcony cabin and all the TA amenities included. Our fare average 55.20/pp/per day with Diamond lounge drinks. 4 specially dinners, 2 bottles of wine, pre paid gratuities, prepaid soda package and ended up with still 500 OBC that we cash out. Yes for the value the ship was fine. But some negatives exist as stated in other reviews. Ships infrastructure is beginning to show its age. Staff overworked. More nickels and dimes. Gym equipment has no TV and many units did not work. Food average at best. Little variety day to day. Sheets did not fit the bed. Dinig service is fair at best. Embarkation was over 3 hours due to health inspection. Turn around day took to 1 pm. Lunch was a joke. 3 shows stopped due to techincal problems Just to many other lines offer more with more fare price. Probably last time on RCL. Read Less
2 Helpful Votes
Sail Date: December 2018
2nd sailing on the Oasis. First time was an excellent experience. This time was a let down. Food was not great. Selections were poor so was stuck eating the same meal over and over. I thought central park made sandwiches to order last ... Read More
2nd sailing on the Oasis. First time was an excellent experience. This time was a let down. Food was not great. Selections were poor so was stuck eating the same meal over and over. I thought central park made sandwiches to order last cruise, but this cruise was premade sandwiches that they heated up. Too bad if you didn't like all the ingredients or have allergies. Windjammer had more choices but much if the food was ethnic and/or too spicy. Usually like to eat in main dining room but was not excited by the menu or all. At dinner in solarium bistro 3 nights because the had a couple choices we knew we could eat. Overall service was hit or miss. We had some very good experiences, many that were just adequate and some who were down right rude. Many of the shows were the same as the previous cruise except the headliner and comedy shows which were excellent. Many of the activities were either geared toward children or required an extra purchase or were just there to try to sell something. There was very little free activities for mobility challenged or disabled senior cruisers. We still had a great cruise as we make our own good time, but I would choose a different ship next time. Read Less
5 Helpful Votes
Sail Date: November 2018
We are Diamond Plus Crown and Anchor members. We have sailed 25 times with RCCL and this was our 4th cruise on the Oasis. We chose this cruise because the Oasis is our favorite ship operated by RCCL and from past experiences had the best ... Read More
We are Diamond Plus Crown and Anchor members. We have sailed 25 times with RCCL and this was our 4th cruise on the Oasis. We chose this cruise because the Oasis is our favorite ship operated by RCCL and from past experiences had the best food. We looked forward to the Holiday cruise leaving Port Canaveral on 11/18/18. We found that there were very long lines waiting to get into the terminal building. More than usual. Once in the building and through security things moved a little faster. We soon had our room and got on the ship a little later than we usually do but it worked out nicely because most rooms are not ready until 1 PM anyway. We were pleased to have our luggage arrive to our room about 2 hours later, before we set sail. Nice job! Next we were to attend the Safety briefing given before sailing. They continue to play the video tape about the secret agent that is just horrible! It is on all their ships as well as Celebrity Ships. The volume was so high on the video that it could not be understood. They really need to change the briefing. We were surprised to find many, many children on board. I am talking babes in arms, toddlers, teens etc and all that goes with it. I am not against kids in any way other than the parents that do not care to control them. There was continual running in the passageways, screaming etc. It was our own fault for assuming due to the inflated price of the cruise that it may not have been suitable for families. We now realize that RCCL is for family cruising and will book appropriately the next time. One item that really turned us off was the food! We booked this cruise with food in mind and the quality of it we had on past cruises. This was really sub par. Now we ate every meal in the Windjammer except one we had at Chops. Just have to say shame on RCCL for the poor quality of food and poor selection. The service in the Windjammer was a high spot as we were impressed with the attitude of the service staff. Everyone was pleasant and wanted to please us with their service. We had a balcony room that was nice. It was very quiet and we could not hear neighbors in any way. Our Stateroom attendant ARJAY, was excellent! The found that the Oasis is getting a bit tired and really needs a refit. The carpets in main areas were filthy and paint was needed in many areas. Yes, everything worked but the ship needs some TLC. Our itinerary included Nassau, St Thomas and St Maarten. All nice stops but we noticed that the stops (other than Nassau) were still struggling to overcome the effects of Hurricane Irma. Debarkation was a highlight. We used self debark and carried our own luggage. The ship docked at 06.00 and we were off by 06.30 and in our car headed home by 07.15. Excellent! All in all we can only give this cruise is just an "OK". Nothing spectacular. Food, poor. Service , good. Read Less
5 Helpful Votes
Sail Date: November 2018
We were extremely disappointed. 10 of us sailed for the 1st time on RC. Although I have been on carnival twice n it is a party ship, RC was a huge disappointment. The food was not good in the dining room n Simone was not pleasant at all it ... Read More
We were extremely disappointed. 10 of us sailed for the 1st time on RC. Although I have been on carnival twice n it is a party ship, RC was a huge disappointment. The food was not good in the dining room n Simone was not pleasant at all it was like we were rushed. We were not treated like royality on Oasis always had to go to the bar for drinks. The cruise director was not involved with activities as much as carnival. No deck activities at all. Overall the staff was not friendly at all. The amount of money we paid for this fruise it was a huge disappointment. Couldnt even see all the shows becuz they were all booked. Rooms were not clean. Carpet by the closet was filthy, sheets werent changed all week. Also paid the have an outfit dry cleaned n pressed n it was not cleaned only pressed. Up graded our sons soda card to deluxe for non alcoholic drinks which was 214.00 n went down 2nd day to change it back to soda card becuz he didnt use it n they wld only refund 2 days. I certainly wld not sail RC again becuz of the staff, activities, food n not being able to see all the shows for money we paid for the cruise! Also had s black out on the ship that lasted 1/2 hr. Read Less
2 Helpful Votes
Sail Date: November 2018
Wanted to check out Haiti but did not know owned by RCI but the beach was nice. Didn't know Jamaica didn't have a beach right off shore so we just shopped a little. I called 3 times to let them know of my dietary needs. They ... Read More
Wanted to check out Haiti but did not know owned by RCI but the beach was nice. Didn't know Jamaica didn't have a beach right off shore so we just shopped a little. I called 3 times to let them know of my dietary needs. They said they had no idea and gave me the shoulder and attitude. Serenity of the Seas had Lactose free milk in my fridge, waters and Ensure upon arrival, the DFB called and met with me along with the chef and sous chef, again nothing here. Did get a good meal in the Dining Room as Patricio came over and heard of my needs and made it himself. For being in a suite horrible service. Casino needs more interactive games, maybe camera classes and not having to pay to make a card or scrapbooking. The short fitness classes were also a joke to have to pay for and reason I brought my own fitness equipment Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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