4 Helpful Votes
Sail Date: March 2019
The crew were for the most part pleasant and accommodating. Food was above average and the pastry chef was particularly good. Themed dinners were okay but too much Thai. Food not always available but 24 room service was pretty good. The ... Read More
The crew were for the most part pleasant and accommodating. Food was above average and the pastry chef was particularly good. Themed dinners were okay but too much Thai. Food not always available but 24 room service was pretty good. The tours were conducted by good English speaking instructors (Dalian to Lushun prison and Beijing to Forbidden City and Tiananmen Square). Internet was spotty. Room 6004 was a good size, beds comfortable with lovely sheets but the whole ship needs renovation. Do not reserve this cabin if you have any issue with motion sickness. It is in the forward part of the ship and it was awful in rough seas. It was also very noisy when the entertainment in the lounge was going on. Overall a good trip. The port agent in Kobe did a good job helping us to get back to the ship on time on one precarious occasion. The age range though really is 65-80. Read Less
3 Helpful Votes
Sail Date: January 2019
Third time on Oceania, first time on the R-Class Nautica. Had a great time on this 30-day cruise up the east coast of Africa and then Asia seeing some out of the way places but meeting some great people onboard. The biggest detractor on ... Read More
Third time on Oceania, first time on the R-Class Nautica. Had a great time on this 30-day cruise up the east coast of Africa and then Asia seeing some out of the way places but meeting some great people onboard. The biggest detractor on this cruise was time and how long it takes to get from point A to point B. Itinerary Planning - This is a shared responsibility between Oceania Corporate and the Captain of the ship. These itinerary’s are made years in advance and must be executed by the Captain at the helm. Durban - 3 hours late, Maldives - 5 hours late, Phuket - 5 hours late - Unacceptable. The reason given, currents were bad or wind was high. This tired ship can only do about 18,5 knots, we didn’t have high seas or storms to contend with, this was an example of poor planning and not having enough time reserve between ports of call. The skip of Mombasa for terrorist threat is understandable but could have been communicated sooner, the add of Praslin in the Seychelles deserves an “At a boy”. Ship - Loved the size of the ship and the old world charm but its time for an upgrade. The common areas were in good shape and are still receiving the TLC they deserve. Would like to see Toscana and Polo combined to make room for Red Ginger with the scheduled refurbishment. The Nautica Lounge has a nice layout to it but when the entertainment uses the dance floor instead of the stage it can be difficult to see what is going on. Didn’t see a lot of activity in the casino, this space could get better utilization. Enjoyed the spa deck on the front, a quiet space for reading, and the hot tub there was great. Dining - Ate in all the venues and service level was top notch. This was really evident in the Terrace Grill. During the morning rush there were countless “Good Mornings”, tables were reset quickly, and beverage servers ever present. Enjoyed the regional specialty nights especially the game night of Kudu, Springbock, Crocodile, and Impala. For the GDR did not experience the same quality as previous sailings, the deserts were routine. Saw the same menus in Toscana and Polo as year prior, shouldn’t these change a bit. Entertainment and Activities - You can’t expect the same performance level that is received on a 2500+ passenger ship. With that said this group or entertainers and dancers held there own and then some. You got to know these performers throughout the 30-day cruise as they were the ones hosting the various activity games onboard. I think you will see Paulina and Luke have their own headline acts soon. John’s comedy/magic show should become a regular act. He was pretty darn good at having fun at the daily trivia forum. Was glad to see bridge lessons being offered as corporate had said they wouldn’t prior to the cruise. Bridge should be expected on a cruise of this duration. The string quartet every evening in the atrium was well received and glad to see them get two headline shows. The off-board entertainers and lecturers were pretty good. Ports and Shore Excursions - Took this cruise mainly for the itinerary and was not disappointed. Arranged mostly private tours with the CC forum prior to embarkation. These were well done and received a more intimate experience than the Oceania sponsored trips. The tendering process was orderly with a sensitivity to private excursions. Oceania needs to cut their fees in half to be competitive. Met some interesting fellow travelers from various points of the world. By sharing evening dinner or Happy Hour you get to exchange in some great conversations. We enjoy Oceania and will return. Read Less
3 Helpful Votes
Sail Date: January 2019
Itinerary was our priority and I fully understand missing Mombasa but from then on it went downhill. Due to currents etc.???, we battled to make ports on time, resulting in less and less time in port. There was no plan B with Nautica, ... Read More
Itinerary was our priority and I fully understand missing Mombasa but from then on it went downhill. Due to currents etc.???, we battled to make ports on time, resulting in less and less time in port. There was no plan B with Nautica, the currents are always there and the weather was not that bad. The itinerary was cut so fine. There was no give in the itinerary, at all, for conditions that are always going to be there. It felt like the cruise was cut short by one day in the initial planning. Oceania this trip, needs to have full days in port for the benefit of the guests. It felt at times that there was a rush and that we were shortchanged The ships entertainment troupe were fantastic, but the guest artists were tired and repetitive, with an occasional singer thrown in. They were not quality. Dining - The Grand Dining Room was a grand disappointment, cold food cold plates and tasteless food, many returned meals with no improvement. It felt like a cafeteria not Grand in anyway, except for the waitering staff, who make up for the quality of food. Tocannas and Polo shamed the GDR with their hot and flavoursome food Service - across the dining spectrum, the wait staff, were either brilliant and attentive or not. On observation, at many a meal, the supervisors stood aloof and were not attentive to what was not happening, leaving it to the good wait staff to try and rectify the poor service. Training was not as good as seen previous, an example, for 20 days we asked for spoons to be in “Waves” for breakfast and eventually it happened for the final 8-10 days. It seems if a guest suggests something you get treated as though you do not know what you are talking about, or know better than supervisor you spoke to. Finally, I would also like to make comment on the complaint process. It seems that complaints are always referred back to head office. A fellow traveler had an issue and wanted to see someone high In management, firstly to talk, before putting it in writing but was told that reception had to decide whether to forward the complaint. This is not a process, but a poor vetting system, where you get the feeling that we will wear you down, and then hope you will give up Read Less
2 Helpful Votes
Sail Date: January 2019
We had a balcony suite, 6017, on the starboard side, which we enjoyed. Overall, it was an excellent cruise experience, with an enjoyable itinerary. There were some bumpy seas on the coast of South Africa on the Atlantic side, so ... Read More
We had a balcony suite, 6017, on the starboard side, which we enjoyed. Overall, it was an excellent cruise experience, with an enjoyable itinerary. There were some bumpy seas on the coast of South Africa on the Atlantic side, so anti-nausea seabands or medications are recommended (the ship was kind enough to have some available). We had a combination of ship shore excursions (selected as a perk--they are expensive!), and independent excursions (found through Tripadvisor). The ship was delayed at more than one port, in part due to Customs in one instance. Embarkation was lovely. Service was excellent, with friendly staff: even the buffet Terrace Cafe was mostly not self-serve, which was a change from my experiences on larger ships and smaller riverboats. Pros: --sleep quality outstanding--best bed ever! --guest laundry facilities ($4 USD per load)-- value and convenience, detergent supplied --a well-stocked gym--machines, free weights, some complimentary classes --a decent room safe (fits a chromebook or small laptop) --in-room fridge with included soft drinks and water --nice Bvlargari shower toiletries and plush towels --shuttles to the shopping areas in many ports--convenient and comfortable --the friendly staff --electrical outlets including 3-pronged North American and 2-holed European --wonderful food! No added sugar options were available. Canyon Ranch spa cuisine choices included calorie and fat information. Cons: --a tiny shower (2 feet wide!) with a fabric curtain (unexpected for a luxury cruise) --smoking areas mostly for cigarette smokers (cigar smokers confined to an area on the pool deck shared with smokers), smoke enters the ship near the exit from the gym --expensive drinks packages (but did allow 6 bottles of wine per stateroom to be brought on board) --Canyon Ranch spa cuisine did not always follow the original health recommendations, in my opinion (often heavy on red meat, for eg., and included veal at times) Overall, if the opportunity to travel on Oceania arose again, I would likely go. But I prefer the larger and more value-conscious Celebrity cruises instead. Read Less
1 Helpful Vote
Sail Date: January 2019
My husband & I chose this trip so he could take some CE and do a safari!. We booked the pre-cruise safari at Lion Sands River Lodge. While Oceania did not really do a good job with communicating our hotel info or flight info to the ... Read More
My husband & I chose this trip so he could take some CE and do a safari!. We booked the pre-cruise safari at Lion Sands River Lodge. While Oceania did not really do a good job with communicating our hotel info or flight info to the bush, it all worked out & the Lodge was amazing! We had 4 game drives and 1 bush walk. Pre-Safari, we booked a night at the Residence Boutique Hotel. The Residence is a beautiful, intimate hotel that used to be the Chinese Embassy. It is in a gated compound, very safe. They arranged for their driver to pick us us from the airport, gave us a driving tour of Johannesburg the next day, and delivered us safely to 54th of Bath Hotel booked by Oceania. 54th on Bath is a very nice hotel basic. I think it is part of the Omni Group. Breakfast was included and we all had omelettes. There were 8 from the Nautica going on Safari. Flight was quick and soon we were on our way to Lion Sands. Our time there was the highlight of our trip! We wished it was longer. Soon we were on a flight to Cape Town. we did not have time to see any of CapeTown precruise. We sailed roughly 1 hour after boarding. We were tired! We were in a "penthouse" cabin 8065. It was of course very small compared to the Marina penthouse cabins. I wanted to upgrade all along but the reasonable price upgrade was not offered until we were on safari & my travel agent said it was gone within minutes. Our butler, Vinod was a Gem! He helped with some dining problems and was just overall the best we have ever had. The food was very good in the main dining. My favorite thing was in Toscana, the Carbonara, but you have to eat it quickly because it seems to harden up. We had to request escargot in the MD. It was perfect. The escargot in Polo is soupy and neither of us cared for it. I not sure when it asks about excursions, aside from the Pre-Cruise safari, we booked everything privately because I do not like tour buses or large groups. If you do this cruise and you feel the same consider booking something through the ship while in East London (a place I will be blocking from my memory soon). We booked through Kevin Agram. We did not have him as our driver. Our driver knew nothing and insisted on taking us to the "townships" for 2 hours and then segregated beaches! It was the lowlight of our trip, having already seen them in every town we visited in South Africa. We did do great excursion through Red Dunes safari in Namibia, but if you want to see seals, book a catamaran tour. I heard they jump right on the boat! Richard's Bay & Durban we used Trinity Tours, Brian High. We went to several game reserves and same things as the ship but cheaper and we had a lovely dinner at the Oyster Box Hotel in Durban - don't miss the curry bar. Also do not eat Curry unless you at the Pot & Kettle in the Valley of a Thousand Hills. Very good wine at Durbanville Sauvignon Blanc. $7 per bottle! In Mossel Bay, we used Tours for South Africa and went to Botlierskop Game Reserve (same as the ship) but much cheaper and included lunch. In Port Elizabeth, we used Afroventures Tours and had a wonderful day safari where we actually saw 3 lions!! When we came back to Cape Town we had a day tour to Stellenbosch to taste wines. It was late get started because of immigration problems or something. So we only got to see 1winery (Waterford - Excellent) and then we had dinner at the Wijnhose. I kept saying the winehouse & no one understood me! Excellent food and flights of wine. I would definitely go back to Stellenbosch. Read Less
14 Helpful Votes
Sail Date: November 2018
The cruise was generally excellent mainly because of the the variety of food, the service, the gym and running track, and the itinerary. I will not go into detail on those factors because you can read about them in numerous other reviews. ... Read More
The cruise was generally excellent mainly because of the the variety of food, the service, the gym and running track, and the itinerary. I will not go into detail on those factors because you can read about them in numerous other reviews. Instead, I will discuss a few deficiencies aboard Nautica and suggest some ways to overcome them so that they will not interfere with your enjoyment of the cruise. The final week After seeing Petra, there are 4 days a sea, then a ½ day stop in Salalah, Oman, and then another day at sea before stopping for a day in Muscat, Oman. Salalah is a dead-zone as far as tourism is concerned. There is nothing to see in the industrial area that surrounds the gigantic port. Moreover, the taxi drivers’ union does not allow the ship to offer its usual free shuttle into the town. We heard numerous complaints from other passengers about the boring tours of Salalah offered by Nautica (at outrageous prices). On that day, we stayed onboard the ship even though it meant we went 6 full days without going ashore. My advice: Take some good books and projects to help fill the hours in that final week. Shore excursions Because we paid O-Life fares, we received 4 excursions each, which we used for tours that were only accessible by the ship's buses. We found the main problem on these excursions with 30+ people was that it was difficult to hear the guide unless you were standing right beside him or her. Oceania needs to take a lesson from Viking and provide Vox machines for all passengers on all tours. We found that for half the price of Nautica's shore excursions we could easily book better, small group tours using top-rated companies that we found on Tripadvisor. Then everybody could hear the guide and ask lots of questions. We used Love Egypt Tours in Luxor and Jordan Horizons for Petra. Specialty restaurants reservations Oceania does not reward loyalty; instead they give perks to passengers based on how much they pay for their staterooms. For example, someone who is a first time Oceania guest who buys a stateroom for $25000 gets to reserve specialty restaurants at least a month before someone who has been on several Oceania cruises and has spent over $50000 in total, but always on porthole staterooms on level 3. That's not fair. I booked the minute I was allowed to reserve specialty restaurants and did not get a single one of my choices because people in more expensive staterooms had taken all the available tables. However, when I embarked, I went immediately to the dining room and they exchanged all my (bad) specialty restaurant reservations for the times I wanted. Lesson learned: Oceania holds back a lot of times to satisfy unhappy customers like me who request changes when they are onboard. It's also worth noting that we received better meals and equal service in the Grand Dining Room. We will likely not bother reserving in the specialty restaurants on our next cruise. WiFi and Nautica’s computer lab With the O-Life fare, you get free WiFi. However, it’s not their premium WiFi and it’s slow. I can't understand why Oceania offers a service such as WiFi when it is clearly substandard. The two hours before dinner seem to be the worst. Moreover, if you go to the computer lab you may find that some external drives cannot be read by the ship’s computers. I suspect it’s because those computers are PCs and don’t read files that are made on Apple machines. Before you leave home, if you’re a Mac user, test your external drives to make sure they can be read by a PC (eg. at your local library). Also make sure all your files are saved in PDF or .doc format. Food Although the meals are generally excellent, we experienced 2 problems. First, chicken breasts or thighs were raw inside on 2 occasions. We sent them back and got well-cooked replacements. Make sure if you order chicken that you specify you want it well done. Undercooked chicken can be dangerous! A second problem is that the Terrace Grill (the buffet restaurant that you will probably use for most breakfasts and lunches) has the worst design of any cruise ship we have been on. Why? -- 90% of the food is crammed onto counter-tops on both sides of a very narrow aisle, about 50 feet long. You’re continually banging into other guests who are shoulder-to-shoulder trying to get food. The solution: Go very early or very late. Canyon Spa I listened to one of the hour-long health seminars given by the fitness trainer. It was about all the “terrible” health problems caused by the accumulation of toxins in the body. Since I have a biology degree, it soon became obvious that although there was some accurate anatomical and physiological information given out, the majority of the “facts” simply involved vague, misleading half-truths. The objective was to sell several months’ supply of Canyon Spa teas and a seaweed bath product that would supposedly rid the body of toxins. (The cost: over $1000 for a six month supply delivered to your home) It was the worst example of quackery and “snake oil” sales I have ever seen, with not a shred of valid medical research to support the use of those products. Oceania should be ashamed of allowing that kind of misinformation to be foisted on passengers, most of whom have low scientific literacy. My advice: Use the spa for massages if you want to pay their ridiculous prices, -- but skip the seminars. In summary, none of these problems affected our enjoyment of the cruise. I simply offer them as a warning to future passengers on Nautica or her sister ships. No cruise ship is perfect. Read Less
Sail Date: November 2018
The cruise had a fabulous itinerary and we chose it for that. We were not disappointed. The cruise was amazing and the ports were phenomenal. Everything was interesting and easily explored. Sometimes we had to travel a distance from port ... Read More
The cruise had a fabulous itinerary and we chose it for that. We were not disappointed. The cruise was amazing and the ports were phenomenal. Everything was interesting and easily explored. Sometimes we had to travel a distance from port to the points of interest but that is often to be expected with a cruise. We could not have been more pleased with the choice of ports. We arranged for private shore excursions and were so happy we did. In 2 ports we took ship tours because there were no private tours available. In Limassol, Cyprus, the tour was OK - not great, but interesting. In Salalah, Oman, the tour was absolutely terrible. The ship should have given everyone a refund of the money they charged. The tour was to be 4 hours and it ended up being 2 1/2 hours because of immigration problems. However, the tour was terrible, uninteresting and not worth even $25. Just horrible. We complained, as did many other people. My recommendation is to stay away from ship tours if at all possible. The ship was lovely and it was kept very clean. We had a problem, however, with service in the Grand Dining Room and in Waves Grill. Both seemed to be short-staffed. Many times there were tables that needed to be bussed at Waves. Since this is an outdoor venue and the weather was lovely, many people wanted to sit outside but we had to bus our own tables sometimes. The staff just couldn't keep up with it. The service in the GDR was excruciatingly slow most nights. We didn't find the wait staff overly friendly - certainly not as it had been on other Oceania sailings. Something was off on this sailing and it was noticeable to many. The menu in the GDR was unspectacular and often plain boring. Several nights there was nothing that any of us wanted. The Jaques Pepin menu never changed and was very tired by the end of the cruise. The specialty restaurants were much better, with better service and food. We found Toscana a bit more to our liking than Polo Grill because the wait staff was better. The food was more inconsistent in Polo Grill, too, but both were FAR better than the GDR. We were able to eat 6 times in the specialty restaurants and we were very glad we could b/c the GDR was just not up to Oceania's normal standards. Add poor service to that on some nights - a 15 minute wait for a waiter to even come to the table!! - and it was a recipe for dissatisfaction. We always went to Happy Hour in Horizons and had one server who was outstanding, Beverly. She was attentive, knew our drink selections after the 2nd day and was always cheerful. If we didn't sit in her section, she would come to us and ask us why we weren't sitting in her section. She really cared about us and proved that good service is still possible on Oceania. She made our evenings so very enjoyable. Our cabin was always kept clean, however, when we first arrived, we did not see our cabin steward until the next day! This is unheard of. We knew the name of our attendant but we never saw him. I called for extra hangers and they took forever to arrive. Poor service there on the first day. When we finally saw our cabin steward the next morning, we found out it was not the one who had been assigned to us. The steward originally assigned to us had left the ship in the embarkation port. We figured that there had been some personnel problems b/c surely they would not have assigned him to our cabins had they known he was leaving. Still, no word of explanation nor was there an apology for the replacement. And we still would not have met our new steward if it hadn't been for the fact that he was in the hall when we left the cabin the next morning. Another "off" thing about this sailing. The Cruise Director, Julie James, is a bit tired and long in the tooth. She was our Cruise Director once before and we didn't think she was all that great. She is friendly and bubbly but that's about it. She doesn't expend a lot of energy getting to know her crowd. We have had CDs who are much more engaged with the passengers. The production entertainment staff was engaging and the kids worked really hard but they were not all that good. They were as cute as they could be but they didn't seem to be that skilled. Sometimes off key in the singing. The dancers were very good and far more skilled. The hired entertainers (magician, musician, flautist) were excellent. They could not have been better and we enjoyed them tremendously. The professional lecturers were outstanding and we enjoyed their presentations. Since we were seeing so many foreign ports, their input and information was extremely valuable and helpful. All in all, we have loved Oceania and are willing to give this cruise experience in the cabin and dining room areas a pass. Perhaps something was going on that we were not aware of as passengers. Certainly, we have experienced a much better Oceania in the past. We hope that this is not becoming the standard because if it is, we will be turning our allegiance elsewhere. An outstanding itinerary cannot make up for some of the issues we found. Read Less
1 Helpful Vote
Sail Date: November 2018
Nautica was an elegant ship, nice layout, super easy/fast embarkation and debarkation. We love Oceania’s relaxed attitude on alcohol – we brought a bottle or two on from multiple ports, and got jokes about how heavy our bag was, with ... Read More
Nautica was an elegant ship, nice layout, super easy/fast embarkation and debarkation. We love Oceania’s relaxed attitude on alcohol – we brought a bottle or two on from multiple ports, and got jokes about how heavy our bag was, with the wine handed back to us. The 2-for-1 daily happy hour is straightforward, and a nice way to take advantage of pre-dinner drinks in a lounge. Itinerary & Excursions We chose the cruise due to the itinerary, so we obviously loved it. Venice to Athens, with ports every day. Ancona, Italy was a nice surprise; Split, Croatia was disappointing. All of the cities were very walkable with tons of information available, and we did our own planning and excursions. Stateroom and Ship in General Given the time of year, we didn’t want a balcony. Instead, we had an oceanview, and the lack of a balcony plus a GIANT window translated into a spacious stateroom – we loved it. Tons of space for all of our things. The bathroom was tired, and I hope it’s included in the upcoming refit. The ship overall is elegant and tastefully appointed, with beautiful art. Lovely. Food Our biggest disappointment of the cruise. Oceania is known as a ‘foodie’ cruise line. On a previous cruise, we were SO impressed by the baked goods that we were drooling just thinking of getting to eat them again. But the food – even in the specialty restaurants – was just good, not great. The baked goods (other than the amazing sticky buns) were consistently stale whether in the buffet or the restaurants, and were just okay. There was no wow factor, at all. What happened, Oceania? Entertainment & Enrichment The production staff were just okay. We also had an amazing pianist but playing sonatas for an hour is pretty low energy for a cruise. A saxophonist, Oli Nez, who was quite talented and smooth. Our cruise director had been a jazz singer in a former life so she sang one night. Overall, pretty good, but you didn’t feel bad if you missed a night’s show. The daily string quartet was fantastic. Disappointed that there wasn’t any enrichment on board as we’d have liked to hear about some local history, etc. but we were in port every day so I suspect that was the cause. Staff Amazing. Truly the most content, gracious, friendly, helpful, funny, sweet staff we’ve encountered on any cruise – a true testament to how Oceania and Nautica in particular treats people. Very impressed. Canyon Spa & Fitness Centre The Fitness Centre is quite well equipped and a good size. It was easy to pop in, find whatever equipment you wanted/needed, and spend some time offsetting the food! The spa itself was gorgeous – beautifully designed, with cucumber and lemon ice water always available. If you were concierge level and above, you could use the back deck and giant hot tub. However, all passengers could use the facilities and the steam room (just hand over your room card to get a locker key) for free – as on most cruises – which was a lovely bonus that we took advantage of almost daily. My husband did have a spa treatment on his birthday to use up some of our shipboard credits, and it was wonderful. Spa staff are also great. WiFi and Computer lab Wifi seems to be included now (in use on 1 device at a time), though we didn’t really want it as we enjoy the forced withdrawal from life of a cruise. Wifi was a decent speed…until you got to the computer lab. The computer lab is ridiculous – saran-wrapped keyboards (!) and the most painfully awfully slow internet I’ve experienced (and that includes dialup). It was virtually impossible to accomplish any task. I don’t understand why there was such a difference, given that we logged into wifi on both our phones and the computer lab with the same account, but there it was. Read Less
4 Helpful Votes
Sail Date: October 2018
We chose this cruise primarily for the ports included in the itinerary. In addition we wanted to try a smaller ship. We had sailed twice on the Oceania Riviera and in both instances had excellent experiences. We hoped that on a smaller ... Read More
We chose this cruise primarily for the ports included in the itinerary. In addition we wanted to try a smaller ship. We had sailed twice on the Oceania Riviera and in both instances had excellent experiences. We hoped that on a smaller ship the service wold be even one notch higher. Overall we enjoyed the cruise. However we were a little disappointed with our experience on the Nautica. We thought the service on our previous cruises on the Riviera was more personal and friendly, the staterooms were nicer, there was a better selection of facilities and entertainment and even the food was better. For this cruise on the Nautica there were a number of things we liked, however, as well as some things we didn't like. The main positives and negatives were.... Positives: - ports (overall) - being on a smaller ship generally gives you direct access to smaller ports without having to tender - travelling in low season, at the end of the Fall in Europe - often we were the only ship in port, which meant smaller crowds everywhere. The weather is obviously more of a risk, however..... - embarkation & disembarkation were wonderful - we were on & off the ship in under 15 minutes. - transfers from the airport to the ship & back from the ship to the airport, which we took with Oceania, were well organized & efficient - of the 3 excursions we took with Oceania, 2 were very good - our room stewards were excellent - the folks at Destination Services, who had to scramble because of missed and changed ports at the beginning of the cruise, were cheerful and helpful. - overall the ship was immaculately maintained even if the decor is dated & the ship is due for a major reno - the High Teas at 4 pm each day were very enjoyable & the string quartet was very good - we had excellent meals at Toscana, the Italian specialty restaurant - the presentation of dishes in general was excellent and the quality of the dinners in the Grand Dining Room was generally very good; we had a couple of exceptional/memorable dishes during the cruise but a few disappointments as well - eating al fresco on the terrace of the Terrace Café at lunch time on sunny days when we were in port was lovely - I can't think of a nicer setting - salads and hamburgers at Waves Grill were great - specialty coffees from Baristas Bar (in front of the Grand Dining Room) were excellent. - even though the Internet was slow & balky, at least it was free - on cruises we took on other cruise lines it was also slow & balky but you had to pay for it! Negatives: - port of Durrès - no idea why we stopped in Albania as there was very little of interest to see and do in this port and the surrounding area. - one of the 3 excursions we took with Oceania (Secret Corners of Venice) was a complete waste of time - entertainment choices are limited and geared to a much older crowd - we had a poor dining experience in the Polo Grill, the steakhouse specialty restaurant, which was very disappointing - servers in the Grand Dining Room (GDR) seemed under pressure at dinner time, were having difficulty dealing with the large number of guests at peak times - even though we were "concierge", our friends and us were given less-than-desirable tables at dinner in the GDR on a number of occasions (e.g. next to the noisy waiter sections) even when there were tables available nearer to the windows. In one instance our friends specifically asked for a table in a better location and we were assigned a table next to a waiter station, even though there were numerous better tables available. Grrrrrr..... - lack of variety of dishes at the Terrace Café for breakfast and particularly at lunch (as compared to the Terrace Café on the Riviera) - service in the Terrace Café was hit and miss; there were some nice servers but others seemed glum and disinterested in serving guests - Concierge Services - we asked the Concierge once for help making a change to dinner reservations at a specialty restaurant and were told to call Dining Services ourselves later - we found that "concierge" verandah on the Nautica was not good value for money - the things we appreciated the most as "concierge" guests on the Riviera, i.e. the concierge lounge, help from the concierge, access to a nice area at the front of the ship (with cold non-alcoholic drinks) were either unavailable or limited on the Nautica. - Oceania (the captain & crew) did nothing to acknowledge the rough start to the cruise - we missed the key port on the 1st day (Amalfi) and had to change the port on the 2nd day as we experienced very rough seas and bad weather during the 1st 2 days of the cruise. We had missed ports occasionally on other cruises but this was pretty exceptional. Nothing was said about this, nothing was offered to the guests - a small token/acknowledgement would have been appreciated. If this cruise on the Nautica had been our first Oceania cruise I am not sure we would sail with Oceania again. However, given our earlier morte positive experiences on the Riviera, we had already booked a cruise on the Marina next Fall and we are looking forward to that. Read Less
1 Helpful Vote
Sail Date: September 2018
Destination, ports and season always win out over cruiseline loyalty. 12 days Stockholm to Southampton. 3 days in St. Petersburg was the highlight. Booked 3 day small group tour with Russian agent. Elisabeth of TJ Tours was outstanding! ... Read More
Destination, ports and season always win out over cruiseline loyalty. 12 days Stockholm to Southampton. 3 days in St. Petersburg was the highlight. Booked 3 day small group tour with Russian agent. Elisabeth of TJ Tours was outstanding! Recommend Nautica overnights in Stockholm Amsterdam and Copenhagen and to include a port in Norway to see the fjords.. Oceania does offer best cuisine at sea. Carlos the Maitre'D from Portugal and his gracious assistant from Thailand always greeted us by name and remembered our seating preferences in the Grand Dining Room, Breakfast Buffet Service and choices were well presented and tastefully prepared. Fine dining excelled in the specialty restaurant venues although reserving a time before 8:30 was difficult. Disappointed that Polo Grill had run out of prime rib, however the ribeye steak substituted was delicious. Adolfo from Milan was charming in Toscana. Off hours we appreciated 24/hr limited room service menu and/ casual Waves. Loved the small ship, but Nautica does need a QM2 solarium/ covered outside pool . Like verandas, outdoor pool was useless for Baltic/North Seas. Nautica band, vocalists and dancers were talented. Horizon happy hours and afternoon tea were wonderful. Having customs agent for UK on board for passport control was expeditious. It was delightful not to be pursued by omnipresent ship photographers. Overall/service attentive staff were excellent, gracious and accommodating. Except for challenges convincing Lisiam to accept our time preferences. Bundled laundry service was terrible, he returned clothes dirty and wet so I ended up redoing all in Deck 7 guest laundry. Ship excursions promotions on TV were $$$$$, inferior, laden w disclaimers. Dr. Roger Cartwright's port talks were anecdotal, boring, off topic. We used local onboard agent to plan our port visits with great independent guide experiences. Shore excursion staff was helpful, but Oceanic Club Ambassador was curt. Cruise director marketed ship activities zealously. Free internet was nearly useless despite the best effort of the IT professional on staff who was often confronted by unhappy frustrated guests. Email messages could be received but not sent. Read Less
Nautica Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 3.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 2.0 0.0
Shore Excursion 4.0 0.0
Enrichment 5.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0
Rates 5.0 0.0

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