360 Oceania Nautica Cruise Reviews

Oceania is well-known as the upper premium class cruise line with excellent gourmet food. indeed, the appearance of the buffet restaurant could compete with fine dining serviced restaurants on other vessels. The food was really extremely ... Read More
Oceania is well-known as the upper premium class cruise line with excellent gourmet food. indeed, the appearance of the buffet restaurant could compete with fine dining serviced restaurants on other vessels. The food was really extremely "dangerous" with a high extra-weight-potential. You could tell just by looking at the ingedients: lemon sole, finest filet, mussels, prawns. The passenger mix was too mono-national for me. The majority US citizens, a few Aussies, very few europeans. Since I'm in my fifties I felt way too young for this kind of ship, I estimate the average age of passengers at 73+. The service was excellent, the cabin steward knew our complicated family name in a second and always addressed us by our name when we met her on the corridor. When you put down the cutlery in the buffet or serviced restaurant it took only seconds and the dish was taken away, just amazing! I liked the type of a smaller vessel a lot. Everything seemed to be so familiar, then I found out: have been sailing on Ocean Princess, one of the other Renaissance Class ships before! The interior was very classic, just like an old fashioned country style from England. We had booked a few shore excurisons for Saint Petersburg, Russia, to avoid buying this very expensive visa. All three tours were very interesting and the local tour guides were excellent, explained everything with great enthousiasm. Overall, a high class product with fantastic cuisine, very much recommended for the elderly passenger who prefers a quieter surrounding. Since Nautica carries only 680 passengers or so and 400 crew members it has also a superduper pax-crew-ratio. Finally: the smaller the vessel the more unique are the itineraries, Nautica and her sister ships go to places bigger ships have no access to. If you expect a quiet and relaxing classic cruise with excellent food, don't expect too much of entertainment and "WOW-features", then go for it! Read Less
Sail Date August 2017
for the Baltic countries cruise was great food was good ship is old but very clean not much to do onboard when at sea cabins r a bit smallcrew was very helpful entertainment could be improved cast of crew were very good other acts were so ... Read More
for the Baltic countries cruise was great food was good ship is old but very clean not much to do onboard when at sea cabins r a bit smallcrew was very helpful entertainment could be improved cast of crew were very good other acts were so so no where to get a bit to eat after buffet closes at 10 pm should add some thing wifi was free but hardly worked in cabins u were allowed to bring booze aboard from any port which is a big plus on board lectures were very good an informative wait staff were great cabin stewards were the greatest specialty reastrunts were awesome service was too could change menu more mostly same nite after nite all an all cruise was great we lucked out weather wise in 70s every day one day of rain week beforehad rain every day so luck of the draw Read Less
Sail Date August 2017
WE chose the Baltic cruise because we liked the itinerary and wanted to try Oceania Cruiseline. We like the smaller ships and this fit the need. The ship itself is well maintained and the common areas are nice. I am a blackjack player so ... Read More
WE chose the Baltic cruise because we liked the itinerary and wanted to try Oceania Cruiseline. We like the smaller ships and this fit the need. The ship itself is well maintained and the common areas are nice. I am a blackjack player so I did enjoy the casino on this ship. Our cabin was nice we were on the concierge Veranda which gave us 4 nights in the speciality restaurants, there was a bottle of champagne waiting in our room and we could access our room earlier than others. The food was exceptional in the Speciality restaurants however we were disappointed in the Dining Room menus and the buffets. They had some featured nights of different cultures, one being Indian Food which is definitely not one of my favorites. The service was very slow in the main dining rooms, you could easily spend 2 hours just getting through dinner. We have sailed on Azamara and Seabourn and this ship definitely did not measure up to them. Read Less
Sail Date August 2017
Three days in St Petersburg is what drew us to this particular cruise. From the moment we stepped on board, we felt like family. Everyone was so pleasant -- the crew and the passengers! Our cabin attendant was very pleasant and knew ... Read More
Three days in St Petersburg is what drew us to this particular cruise. From the moment we stepped on board, we felt like family. Everyone was so pleasant -- the crew and the passengers! Our cabin attendant was very pleasant and knew our names and faces from the get-go; she often greeted us by name as we went down the hallways. We were disappointed that we didn't get to Riga due to rough seas but we spent a lovely day "at sea" when the crew easily adapted from expecting folks to go ashore to having everyone aboard. I love the smaller ship as it makes embarkation and debarkation so easy! And being close to town so you can come and go as you please is very nice! The singers and dancers on board were okay but nothing spectacular. We did have special entertainment that was very good --Oli Nez and Diane Cousins. Oli is a multi-instrumentalist (primarily saxophone) from Wales who was exceptional. Diane is a Welsh comedienne-singer who was funny and had a good routine. The ship's excursions were nice (we used a private tour company for St.P's though) and gave us a nice taste for the various locations. Overall, it was a very pleasant cruise experience! Read Less
Sail Date August 2017
We chose this for the fabulous itinerary, ending up with three sunny days in St Petersburg. The tours were good, the on-board lectures about our destination were outstanding. The food was excellent, especially in the specialty restaurants, ... Read More
We chose this for the fabulous itinerary, ending up with three sunny days in St Petersburg. The tours were good, the on-board lectures about our destination were outstanding. The food was excellent, especially in the specialty restaurants, which proved quite easy to book. The passengers were mostly American, and not as old and decrepit as you get on some ships; there were also quite a few Australians and New Zealanders, hardly any British. The crew were mostly from the far East and Europe and went out of their way to be helpful. You could dine at any time and had the chance to meet different people at a shared table if you wanted. The entertainment was pretty poor - naff comedians, rather amateur shows, scratchy classical music. The casino was large and almost always empty. Oceania should replace it with more shops or other use. The shops were unimaginatively stocked - the usual cheap jewellery at inflated prices, as well as some real jewellery, and clothes and bags that you would not look at on land. Nothing useful. The library was extensive, but very American - fiction by authors and biographies of people I had never heard of, so bring your own reading material. The wifi was incredibly expensive, over $300 for two weeks, and it hardly worked. We had sailed on this ship when it was Renaissance nearly 20 years ago and connection had hardly improved since then. There was not much help from the IT staff. We waited until on shore to try to get a decent connection, but Oceania should not charge so much for a poor service. Also they charge a gratuity on every drink, and then expect you to pay another huge gratuity per day at the end of the trip - this is exorbitant. We were lucky with the weather until the final day. Disembarkation at Stockholm was awful - try to avoid Stockholm - the "terminal" was a tent erected in the pouring rain, with no chairs, no toilets, no facilities, just luggage awaiting pickup. Passengers had to stand in whatever cover they could find, waiting for taxis to arrive outside a metal fence. Disembarkation left a bad taste after a very good journey otherwise. Read Less
Sail Date August 2017
Having been on many cruises booked this one on a whim a bit too late for a good cabin. We thought we would not care on this itinerary since it would be too cold for a balcony--it was --but our mid-ship low deck cabin would become an inside ... Read More
Having been on many cruises booked this one on a whim a bit too late for a good cabin. We thought we would not care on this itinerary since it would be too cold for a balcony--it was --but our mid-ship low deck cabin would become an inside cabin as the porthole window was often closed in bad weather. An advantage was we had litttle of the motion affected the higher lever cabins. We had Oceania book our flights and transfers and took 4 tours with the line. The transfer were long with lots of wasted wait time . Next time i will book these myself. We booked two tours privately and used the ships shuttles and off-on-busses in Dublin and Edinburgh . The quality of the tours varied--some better than others . We were late getting to iceland so one of our tours started at 8 pm but we still had a beautiful sunset and views of the city. The next day Golden Circle ships tour took us to beautiful but crowded areas. Apparently Iceland is getting too much love with too many crowds. We missed the Fjors in Greenland because of the weather and our stops in Greeland otherwise were unfortunately underwhelming. We did not go on any tours but i did hike some of the area and it provided some views of rock formations. The food and dining venues and the service were both excellent--the food was too wonderful --too many choices--too many excellent deserts. I frankly prefer a bit less temptaion but this was a group of people who liked to eat and sometimes it was hard to find a table when there was a small window for breakfast or lunch due to tours. The ship had a large library--pleasant but often a place where folks were asleep due to the very rocky placement on high seas. The book selection was large but not very interesting or varied. It would seem in the day of the e-reader the s-ace could be used for something else. In bad weather the ship felt crowded since we could not use any of the oudoor venues or decks. Lots of good music , a very good high tea , no lines at reception, generally good entertainment but we did not always attend since our dinners ran late and sitting was limited. Some interesting people but others definitely less so. The crowd was older and mainly English speaking couples--generally American but some Canadians . Surprisingly there were not many from the UK . There were some with mobility issues making tenders difficult at times in rough seas. The Destinations crew consisted of only two people. That is an area that the ship could use more service. Read Less
Sail Date July 2017
This was two ports in Scotland, three in Ireland plus Iceland and Greenland and Fareo islands. The North Atlantic was rough but we endured. We knew the smaller 55 thousand ton ship would have pluses and minuses, so our expectations were ... Read More
This was two ports in Scotland, three in Ireland plus Iceland and Greenland and Fareo islands. The North Atlantic was rough but we endured. We knew the smaller 55 thousand ton ship would have pluses and minuses, so our expectations were met. PLUSES: No crowded decks. Easy on and off. Well organized excursions. Open seating. Excellent food service. Helpful crew and staff. MINUSES: Limited entertainment. Smaller cabin. Plenty of bouncing in the seas. Do the pluses outweigh the minuses? IN general ... Yes , but then there is the value question, and Oceania is not inexpensive . I will leave it at that ... Where the cruise goes is highly important to us at this point in our experience. If this dominates then consider Oceania for sure. If other factors are more important check out alternatives. We met many who were multi repeats on Oceania. It certainly appeals to a certain crushing set ... But maybe not others. We are into retirement years and have 100 countries visited. Read Less
Sail Date July 2017
Recognizing that at any given time, the Wait Staff on a cruise ship is almost always in flux, we got the feeling many of the staff had just reported in for their first contract. HMCSBN nailed it on the crush for a table and the problems in ... Read More
Recognizing that at any given time, the Wait Staff on a cruise ship is almost always in flux, we got the feeling many of the staff had just reported in for their first contract. HMCSBN nailed it on the crush for a table and the problems in the main dining room. The two specialty restaurants were outstanding with the Italian one the better of the two. The cleaning staff was impeccable, timely and and very friendly. The best we've seen in our 15 or so cruises across 5 cruise lines. It was our first Oceania cruise & if we do another with them, it'll be on one of their bigger ships. The lone launderette was adequate, but cramped & crowded. The non-staff entertainers left a bit to be desired. A comic, the mandatory violinist, a magician, all reminded us of why we'd never heard of them. If on-board shopping is your thing, or if you left your favorite deodorant at home, forget it on Nautica. There are the obligatory watches, a limited choice of logo apparel items, etc., but you quickly find out where you can find a Tesco or other retailer when you hit your next port. Excursions: In a word, expensive. Many other folks found their own whale-watching adventures, or glacier & iceberg boats, at far cheaper prices than Oceania's. Lectures: Outstanding presentations by one of the two men to ever go to Challenger Deep in the Marianas Trench, CAPT Don Walsh, USN (Retired), and ones about Broadway and West End theater productions by a Broadway producer. If we go on Oceania again, it'll be because of the port visits, not because of the Nautica experience. Read Less
Sail Date July 2017
From Capt Max to the lowliest deckhand , the staff were friendly, obliging, and smiling throughout the entire cruise. Capt max did an amazing job, mixing with the guests and sharing his time without hesitation. The ship was spotless and ... Read More
From Capt Max to the lowliest deckhand , the staff were friendly, obliging, and smiling throughout the entire cruise. Capt max did an amazing job, mixing with the guests and sharing his time without hesitation. The ship was spotless and the attention to detail in all aspects of cruise management was exemplary. The ship was the perfect size for our first cruise , making it possible for the crew to get to know and remember everyone's names and vice versa. The onboard facilities were more than adequate for the number of passengers and provided a good blend of places to eat, drink and play for everyone. It was unfortunate that we missed our first stop because of strong currents in the Dardenelles after leaving Copenhagen but this was beyond anyone's control. We encountered a problem on trying to enter Murmansk because the Russian Navy was conducting an exercise but Capt Max , being Russian and exnavy himself was able to exert enough influence to get us a 20 min window that allowed us to enter Russia and carry out immigration formalities that we couldn't have done at any of the other stops in Russia. Read Less
Sail Date June 2017
Oceania performed as expected. The food was amazing, the ports of call were wonderful and the entertainment was very good. We thought Cory "from the bridge" did a wonderful job as cruise director. Captain Max was very ... Read More
Oceania performed as expected. The food was amazing, the ports of call were wonderful and the entertainment was very good. We thought Cory "from the bridge" did a wonderful job as cruise director. Captain Max was very approachable and informative. Travel above the Arctic Circle was memorable and provided numerous photo opportunities. We were on the Concierge floor and cabin service was terrific. The ship was very smooth for us. We tried all the dining experiences and were very satisfied at each location. The entertainment staff made the competitions for Big O points fun events. I think they had fun with the passengers and made us all feel welcome. The show band was terrific and provided support to the "come aboard" entertainers. I t is hard to keep seasoned travelers entertained but Cory and the entertainment team did a terrific job. We had a wonderful time despite a poor trivia team result. Read Less
Sail Date June 2017
We have cruised twice before on Oceania: once on Marina and once before on Nautica. While the itinerary was great, the food service was lacking. We enjoyed the ports of call and took a number of ship sponsored tours and found them all to ... Read More
We have cruised twice before on Oceania: once on Marina and once before on Nautica. While the itinerary was great, the food service was lacking. We enjoyed the ports of call and took a number of ship sponsored tours and found them all to be of good quality. The ship and its cabins are nice and the personnel all provided great service. But we felt that the service and quality of the dining experience was poor. To being, 1) the push for all to share tables becomes tedious: we are not at summer camp where we have to make new friends. 2) The itinerary took us to places where the outdoor temperatures were not conducive to outdoor dining, so the Terrace Cafe indoor seating was always packed. 3) The majority of times we went to the Terrace Cafe, we couldn't find a table (even if you were willing to share). When we complained, we were told they loose over a 100 seats due to the cold weather. 4) The Grand Dining room was our answer but they staffing has been greatly reduced and the service is slow and many times what you ordered wasn't what got delivered. 5) It seemed like much of the wait staff was new. All of the wait staff was very pleasant just overwhelmed. The pluses for Oceania are the free water and soft drinks and the lack of cross selling. But with the pricing difference, one needs to do more price comparisons. We are not as sold on Oceania as we had been. Also, disembarkation was rushed. We had to be out of our cabins by 8:00 am and off the ship by 9:00 am. Read Less
Sail Date June 2017
We decided to take the trip on the Nautica vs. other cruise lines visiting Norway because it included a trip over the top of Norway into the Barents Sea and the White Sea, with port stops in Murmansk, Arkhangelsk and the Solovetsky Islands ... Read More
We decided to take the trip on the Nautica vs. other cruise lines visiting Norway because it included a trip over the top of Norway into the Barents Sea and the White Sea, with port stops in Murmansk, Arkhangelsk and the Solovetsky Islands in Russia. We stayed overnight in Copenhagen the night before embarkation. It was cool and raining the day we arrived, but bright and sunny on our departure. We stayed in the Square hotel near Tivoli Gardens. That area in Copenhagen is very touristy and expensive. The trip started with a very easy embarkation in the ship's lounge in Copenhagen, since the ship didn't dock at a cruise terminal but instead was at the Langelinie Pier. We missed our first stop in Alesund due to high winds, but made all of our other ports (Trondheim, Hammerfest, Murmansk, Solovetsky Islands, Archangel, Hannigsvag and North Cape, Kristiansand, Hellesylt and Geiranger fjord, Bergen, Amsterdam, Brugges). Hellesylt and the Geiranger fjord were striking in their native beauty, and Begen, Amsterdam and Brugges were all wonderful cities to visit. The Nautica is a small and inviting ship. The ship's ambiance is quiet elegant, with a lot of dark wood in the public areas. This was our second time on board in 7 months, and we felt like we were 'back home'. The small size of the ship and the length of the journey (20 days) makes it easy to meet fellow passengers. Dining on board generally is excellent. We found the Polo Grill inconsistent in its service and food quality - twice it was excellent, twice disappointing. In contrast, we found Toscana consistently outstanding. The service onboard is truly excellent. Because it's a small ship, there is not a lot of nightlife. The casino was small and inactive. There is only 1 production nightly at 9:30. We look forward to returning to the Nautica or one of the other Oceania ships in the future. Read Less
Sail Date June 2017
The itinerary was of great interest to us and we were not disappointed. The captain had to make some last minute changes to the order of ports visited and duration of stay due to events beyond his control, his decisions were well made and ... Read More
The itinerary was of great interest to us and we were not disappointed. The captain had to make some last minute changes to the order of ports visited and duration of stay due to events beyond his control, his decisions were well made and maximized passenger experiences. Bravo! This was our first time in a stern cabin ..... great views and wonderful balcony space! Staff are exemplary! Medical staff went over and above when a medical condition arose so recovery was quick and interfered very little with our holiday. Staff in the Terrace cafe, dining room and specialty restaurants are knowledgeable and attentive. The quality of food confirmed Oceania's reputation as having "the best food at sea" ...... now to loose that excess weight ! Embarkation, disembarkation and tour departures were well managed and efficient ...... no "mob scenes" or races! The Oceania escorts on shore excursions did a great job especially "George the jeweler" who went over and above to assist a couple with some mobility issues navigate a 3 story museum tour. The only negative was one particular tour bus had VERY narrow seats set extremely close to one another leaving inadequate leg room for anyone 6 feet tall or more. Our experience on this bus was compounded by the physically disabled passenger seated in front of us reclining his seat after being asked to stop repeatedly thrusting his considerable weight against his seat back which re-injured my husbands knee and has limited his walking tolerance even now...... however, we recognize that Oceania cannot be held responsible for passenger behavior and we did see numerous incidents of passenger kindness and consideration. Read Less
Sail Date June 2017
The reasons we booked this cruise was because it was Oceania, the itinerary (going above the Artic Circle), no photographers, few children and no up-selling. We have cruised with Oceania quite a few times and enjoy the size of the ships, ... Read More
The reasons we booked this cruise was because it was Oceania, the itinerary (going above the Artic Circle), no photographers, few children and no up-selling. We have cruised with Oceania quite a few times and enjoy the size of the ships, the atmosphere and the service. We did arrive in Copenhagen a day early which gave us time to help some with the jet lag and to explore the city some. We selected the airport transfer to the hotel and hotel to ship. Both of which worked well. This embarkation went quickly but with the area for the health questionnaire, before boarding the ship on the dock with limited cover and a bit of rain, wasn't a great way to start. However, as soon as we were on board the rest of the embarkation process went very smoothly. When we booked the cruise, we requested a penthouse cabin, but ended up deep on the wait list, finally made it to number three but ended up in a concierge veranda cabin. We had been in that cabin level before and understood the few limitations of the cabin, i.e. the small bathroom, etc. We were able to get in to the cabin about 20 minutes before the advertised time. Our luggage was at our cabin when we arrived. Our cabin steward came and introduced himself and asked if we needed anything and the two things we requested were taken care of quickly. We had excellent cabin service throughout the cruise. The cabin was always neat and clean but, after a few days in the cabin we did notice that the was some general wear and tear that we hadn't noticed on other Oceania ships. The service we received in all the dining venues was fantastic. It seemed more personalized than on other cruises but this might be since it was a 20 day cruise. The food was very good and comparable to all the Oceania cruises we have taken. The specialty restaurants excelled as they have in the past. The cruise did experience two problems, neither could be blamed on Oceania, the ship or the crew. One was bad weather that caused the Captain to slow the ship and as a result missed our first port. The second was that the Russian Navy held the ship out of Murmansk for about 12 hours while they conducted a 'naval exercise'. One highlight of the cruise was that Captain Maksym Melnikov was excellent. He always kept us updated of our status with the two minor problems we encountered. Additionally, on sea days with his noon time report of weather and position, he would also add a brief talk on subjects including, the ships' stabilizers, the northern lights, water purification on the ship, along with other interesting subjects. He was the most informative Captain we've had on any cruise. We do not participate in most of the entertainment in the lounge in the evening or the daytime activities throughout the ship. We spend port days on tours and in the towns/cities we are visiting and on sea days in the library or Horizon Lounge reading and relaxing. We didn't participate in any of the activities to get 'Big O' points. We thought the itinerary/port selection was very good. We were able to visit larger cities along with some very remote ports. The tours were a bit pricey, but we had selected one tour in each of the ports we visited except for Bergen. Most of the tours were very good, with a couple that were a pleasant surprise and one that was a bit disappointing. The ones that were very interesting included the tour in Murmansk that went through the first nuclear ice breaker. The ship has been restored to the level of a museum. There is still more restoration underway, but visitors get to visit all areas of the ship from the reactor to the bridge. The other tour of note was in Arkangelsk, Russia, entitled "A Tour in the Wood". Visitors are taken to an outdoor museum of an old village/town which included many buildings that visitors could enter. The village guide took us through, explaining history, life at the time and even showed and described construction of the buildings. The one disappointing tour was one that had a relatively young, inexperienced guide that I felt could have spent time on culture and history of the area. The other Excursions in Norway, Russia, The Netherlands were all very good. In Belgium we selected the 'Bruges on your own' since we have been there multiple times. To sum this cruise up we had a great time and have also booked a back to back cruise next year. Read Less
Sail Date June 2017
I choose the Baltic Sea cruise on Oceania Nautica because of the itinerary and the relatively small size of the ship. We spent 3 days in London (not enough time) before boarding the ship at Southampton and 2 days in Copenhagen following ... Read More
I choose the Baltic Sea cruise on Oceania Nautica because of the itinerary and the relatively small size of the ship. We spent 3 days in London (not enough time) before boarding the ship at Southampton and 2 days in Copenhagen following the cruise. Both embarkation and disembarkation were quick and easy. Our C-1 cabin had plenty of storage for clothes and other items; in fact I was amazed that with 2 ladies travelling together we did not fill all the available space! The dining choices were good - plenty to choose from. I was disappointment that for our one reservation at Polo Grill I was served a chewy steak with little flavor and another person at my table had a poor quality steak as well. Toscano was outstanding! The Grand Dining Room had many good choices as did the buffet. I would have liked more flavor in several dishes though. The fresh berries were a real treat - the best I've ever had. Service was outstanding, our cabin steward almost looked hurt if we didn't want her to straighten up in the evening. We had room service bring breakfast several times as we had early tours and they were always prompt and with the correct order. I did go on 2 of the Oceania excursions - both were fine but had 30 - 35 people on the tour. I prefer smaller groups so we either did our own walking tour, joined a local walking tour, or joined a small group tour (less than 12 people). I thought this was a great experience and a very good itinerary, but I would probably not go on a cruise again as I felt we just didn't have enough time in port and had to stop what we were doing to get back to the ship on time. But if I did go on another cruise, I would be happy to sail on Oceania again. Read Less
Sail Date June 2017
This cruise had a good itinerary and went to cities we really wanted to see. The staff were wonderful, so polite and accomodating; the meals, especially in the Grand dining room and two specialty restaurants were all delicious and ... Read More
This cruise had a good itinerary and went to cities we really wanted to see. The staff were wonderful, so polite and accomodating; the meals, especially in the Grand dining room and two specialty restaurants were all delicious and beautifully presented. We had the O life package which included free internet (slow, but it worked OK) and $600 cabin credit. The bed linen and towels were of very good quality, as were the toiletries. Complimentary bottled water was supplied each day in our room and handed out on leaving the ship for day excursions. We only took one ship sponsored excursion, from Vlissingen to Brugge, it was well organised and enjoyable. In other cities we either did our own excursion or went with a local tour company which worked out very well. We thoroughly enjoyed our time on Nautica, especially liked the afternoon high teas with the string quartet playing, we will definitely look to cruise with Oceania again. Read Less
Sail Date June 2017
Itinerary was one we hadn't done before. Had a really good time on board and in the U.K. and Ireland. The ports were very interesting and the weather was really good for northern England and Scotland. The rough seas were almost ... Read More
Itinerary was one we hadn't done before. Had a really good time on board and in the U.K. and Ireland. The ports were very interesting and the weather was really good for northern England and Scotland. The rough seas were almost un-noticable the night we had them. The ship was very comfortable through that night. The captain was among the best in keeping all well informed throughout the cruise. He was very approachable and explained everything. One day as we were disembarking we saw him leaving the ship with his bike for a ride around the port. The food on board was terrific as usual on Oceania. The food on board is the main reason we frequently look at the itineraries that Oceania offers. We always meet very interesting people on board. This trip was no exception. Exploring out of the way places in Dublin and the Beatles tour was a highlight. Read Less
Sail Date June 2017
I was stunned to read the poor reviews from the passengers on Nautica in May. It is hard to believe it is the same ship I boarded just weeks later, in Southampton, on June 1. We saw or heard none of the issues indicated as a problem on ... Read More
I was stunned to read the poor reviews from the passengers on Nautica in May. It is hard to believe it is the same ship I boarded just weeks later, in Southampton, on June 1. We saw or heard none of the issues indicated as a problem on our cruise. We continued to experience the outstanding service, in all restaurants, abundant gourmet food, cooked and served to perfection and delightful entertainment for which Oceania is known. The negative reviews may have been due to a group of 150 traveling together on their cruise, and requiring specialized services. I can see where that could become a huge issue for the other passengers. Our very competent captain, Maksym Melnikov, was one of THE best, as far as communication to the passengers, personality and great sense of humor. He talked us through his amazing maneuvering of Nautica , into a very narrow lock, with only a few feet allowance on each side. We will definitely sail on Oceania again. Read Less
Sail Date June 2017
We sailed Oceania 5 years ago and loved it. This time we felt something different. We found out that it was bought out by Norwegian Cruise Lines. That explains it all. When we entered the room we had to get housekeeping to come back ... Read More
We sailed Oceania 5 years ago and loved it. This time we felt something different. We found out that it was bought out by Norwegian Cruise Lines. That explains it all. When we entered the room we had to get housekeeping to come back and clean the room. The service was not consistent throughout the ship. There were some wonderful people, trying very hard to please us and there were some that were actually rude. Many times I got up to ask for water or coffee. In the main dining room, had to wait for tea, or dessert. Sometimes we were served our meals at different times. The specialty dining was good but the main dining room and the buffet food varied. The food lacked the consistency that it had before when everything was delicious. The shuttles at the port were not run well. Sometimes they only provided service every hour and if that shuttle was full, you had to wait for the next one. We took taxis from the ports. When I told someone on board the problems with late shuttles or shuttles not coming--they said it was the ports problem not theirs. Going from a dedicated Oceania customer who adored the trip 5 years ago, I will no longer travel or recommend Oceania cruises. I must say, however, that there were some lovely employees on board who tried their best but there were some that really needed to be retrained (or trained or let go). I also feel that they may have cut back on staff to save money. IT JUST WASN'T THE SAME. The buyout could be the explanation. Read Less
Sail Date May 2017
After having just read the review by Shoko I feel like we shared the exact same experience! I, too, discovered that Oceania was bought out by NCL and also found out that NCL is trying to 'come up' to Oceania's high ... Read More
After having just read the review by Shoko I feel like we shared the exact same experience! I, too, discovered that Oceania was bought out by NCL and also found out that NCL is trying to 'come up' to Oceania's high standards. Well, in dong so, I often felt that Nautica was going DOWN to NCL! My husband and I were always promoting Oceania to our friends in EVERY area from service to food to the way that we were taken care of when we landed in the ports, etc. After this cruise we won't be able to do so and will have to consider whether we will take our next cruise on Oceania or pick a different line! While embarkation did go smoothly and I was greeted by our darling room attendant who was most eager to know what she could do to make sure we had everything we wanted exactly as we desired for our stay, I was amazed that something as simple as not having the Kleenex box filled in the cabin had been overlooked; Then we were to disembark it was almost as if we were to be literally thrown out as quickly as possible since items in the fridge had been disposed of the night before our departure. While most of the servers in the various dining venues went above and beyond to be charming and helpful (and I've mentioned them in my review sent directly to Oceania) there were the occasional who were close to downright rude; this would never have happened on a past Oceania cruise. For the most part the food was good and occasionally excellent but when one orders a Jacques Pepin signature dish (steak/frites) and gets an inedible piece of meat that is overcooked it makes one wonder. The final disappointment was the manner in which we were treated when it came to the ports. In the past there have always been shuttles when we didn't get off within EASY walking distance to the town/city. Here we either didn't have a shuttle (Gibralter) OR the shuttle came every hour and if it was filled you had to wait for the next one! When asked, we were told that Oceania had decided not to pay for the shuttle services! IF we were paying for an inexpensive cruise line I could understand being nickel and dimed but Oceania is NOT an inexpensive line so this seems to be a clear case of NCL thinking, yes? In conclusion, we'll consider our options for the future...something we never did before as we went directly to Oceania without a second thought. Read Less
Sail Date May 2017
We are active, mature, independent experienced travelers who've been on 10 cruises or so. We had booked Oceania's Lima-Miami cruise, which they must have oversold because they kept sending emails inviting us to voluntarily switch ... Read More
We are active, mature, independent experienced travelers who've been on 10 cruises or so. We had booked Oceania's Lima-Miami cruise, which they must have oversold because they kept sending emails inviting us to voluntarily switch to other cruises. We eventually swapped for this and were awarded an amazing Vista Suite at the front of the boat. That set a fabulous, luxurious tone for this, our second voyage with Oceania. It had a spacious living room with dining table, bedroom, large bath and a guest bath, plus generous veranda, butler service, premium benefits like 6 bottles of alcohol and Bulgari toiletries. We didn't want to ever leave the suite! Friends in the "penthouse suite" were extremely disappointed with their tiny bathrooms and said that would fit into our guest bath. We enjoyed this itinerary, returning to some of our favorite cities (Athens, Barcelona--both of which we extended before and after the cruise), and getting to Israel and Pompeii/Herculaneum for the first time. Would have been ideal to add Santorini instead of one of the lesser Greek ports. However, as others have said, the level of quality is not the same as our first cruise with Oceania five years ago. Food was good but not scrumptious including in the two specialty restaurants. We heard multiple complaints about rubbery lobster and tasteless meats. We were surprised that nearly everything shut down at 10 or earlier so if you wanted something sweet for a nightcap, you had no options (except room service). There were three major flaws that marred the cruise for us, with one that put our health at risk. 1. After embarking, everyone was hustled into the terrace cafe while the rooms are still being prepared. That means you have the largest crowd you'll ever have in one place at one time. When we arrived, it was a zoo. There were no seats and no one to help direct traffic or offer alternatives. This was a poor welcome and should be immediately fixed. 2. The quality of the excursions were uneven, with some very poor guides and only a few fabulous ones. Unacceptable for the prices we were charged. 3. One such excursion to Masada and the Dead Sea in Israel put the entire bus at risk. The air conditioning did not work as we rode for one hour 45 minutes after having been in the Dead Sea, in temperatures over 100 degrees Fahrenheit. The guide and driver were not quickly responsive or apologetic. This same bus had to be "fixed" at lunch because its engine could barely putter over any rise. We were told the bus had been fine the previous day. In fact, my husband and I were on this exact same bus the day before and it already was rattling along. Another bus in the same excursion actually had to back down several rises because it could not make it up--that was also "fixed" during a lunch break. So clearly this tour company requires more stringent oversight. The passengers on our excursion all struggled with the heat and dehydration; one nurse on board was pondering how she was going to help so many people in distress. We were extremely fortunate no one suffered a catastrophic health issue before we were finally transferred to another bus. We all filed complaints the next day. A week later, on our last night,we received notice we would get a 50% rebate--presumably because we did get our full excursion after all. We found that response to be insulting, as if the risk to our health was not that big of a deal. We wrote a letter to Oceania to follow-up. We were told we would hear from guest relations. It's been three weeks now. No word. So much for your world your way. Hard to recommend them as much as I would like to. And, we wonder: are they still using the same tour company in Israel?! Read Less
Sail Date May 2017
I do not have adequate words to describe my first cruise on Oceania. Our carry on luggage was lost during embarkation and the Oceania staff told us they had searched the ship and could not find it. After hours of aggravation, my ... Read More
I do not have adequate words to describe my first cruise on Oceania. Our carry on luggage was lost during embarkation and the Oceania staff told us they had searched the ship and could not find it. After hours of aggravation, my partner found the luggage. I would never set foot on another Oceania ship. My partner was injured on an Oceania sponsored excursion. We were taken to a third world hospital for treatment. As you can imagine we were less than impressed with the facility and service. The rooms were ill equipped or not equipped at all, there was a total lack of cleanliness, physicial confrontations at the entrance (they gate the front doors), people lying on the dirty floor, old cracked dirty stretchers. I think you get the picture. For the most part, the Oceania staff were not supportive, nor did they think they had to be accountable for not following their own policies. The accident was a direct result of not following a 'no- wheechair policy' for a night visit to Karnak. The food in the Toscana was excellent, as was the service. The Polo Grill was terrible. The food was overcooked and the meat was tough as nails. The main dining room and Terrace Grill were mediocre. That is not what I expected on a 'luxury cruise'. The bridge lessons were enjoyable. The cruise itinerary was good but the excursions did not live up to my expectations. We were taken to very expensive or inappropriate places for shopping. The guides were pleasant enough but spent too much time justifying their moral/cultural position. I wanted to see all of the spectacular sights and not have the experience tainted by their bias. We only attended one wine tasting and it was underwhelming. No food paring and the unfortunate young woman leading the tasting was forced to present a corporate slide show (which was boring to say the least). We are enthusiastic oenophiles and usually attend all wine/food events. Save your sanity and money. Go elsewhere for your cruise vacation. Read Less
Sail Date April 2017
Chose this cruise for itinerary (good) and reputation (overrated). Oceania's website is very poor which reflected their organisation. We booked Oceania air because of a direct flight, then found the flight was re-directed and when ... Read More
Chose this cruise for itinerary (good) and reputation (overrated). Oceania's website is very poor which reflected their organisation. We booked Oceania air because of a direct flight, then found the flight was re-directed and when we asked for it to be reverted back to what we had booked were charged $340 each for the "change". We have contacted Oceania by mail and email, also through the Concierge on board and have received no replies or acknowledgement. Agree that food looks pretty but omelettes, lobster and steaks that you can't cut are not acceptable. To begin with staff in dining room were quite miserable, but warmed up after a first review. Our overnight bag was also lost by Oceania transferring from Delhi to Mumbai - we gave up on it and went to bed at midnight having been told it was on the ship "somewhere", and we were not even offered a toothbrush until I asked. Agree that the hospital do get you to sign and keep coming back, but the bills were available to see every day, thank goodness our insurance covered the $4,500 U.S. for a bronchitis cough (which most of the passengers seemed to have anyway!). Agree that they seemed in a hurry to get you off the ship (and understand a lot has to be done on turnaround), but the only bathrobe we had been using was removed the night before and our cases were already packed! The itinerary was good but most tours were spoiled because we couldn't hear (or sometimes see) the guides; ear-buds ("whisperers") are necessary in most places. To summarize, Oceania is overpriced, overrated, and "customer relations" don't seem to exist. We will not sail with Oceania again, as this was our worst experience in 23 years of cruising, and because of their obvious lack of interest in our comments we have subsequently booked two cruises on other cruise lines. Read Less
Sail Date April 2017
My wife and I chose Oceania for the interesting itinerary - Bangkok to Athens via some exotic ports. Top on our list was Petra, Luxor and the Valley of the Kings. We were on Deck 6 near the front on the Starboard side. The cabin itself ... Read More
My wife and I chose Oceania for the interesting itinerary - Bangkok to Athens via some exotic ports. Top on our list was Petra, Luxor and the Valley of the Kings. We were on Deck 6 near the front on the Starboard side. The cabin itself was quite tiny and the bathroom even more starved of room. We did have a balcony so there was a little more breathing space but generally, we were surprised and disappointed with the size of the cabin. Our cabin stewards were excellent and kept the place clean and tidy. We had a fair number of sea days on this voyage and unfortunately the activities on board were sadly lacking. The two male speakers lacked academic qualifications and their talks were predictably dull, lacking an overall theme. One of these gentlemen giving a talk on the Red Sea used diagrams straight from Google and tellingly pronounced Port Said as Port Siad! Activities during the day included such things as bean bag toss, ping pong and golf putting. The library on the top floor is a nice feature - it's quiet and has a fair selection of books including a paperback exchange. There was a daily quiz and all these activities revolved around Big 'O' points awarded to winners. At the end of each cruise segment, passengers could trade their points for anything from luggage tags to an Oceania top (90 points required). Having been on less expensive cruises, I expected better and was disappointed. Food was another major disappointment. The specialty restaurants are limited but free. We tried these once and cancelled our other reservations. The Maitre d' of the Italian restaurant, Polo suggested to my wife that, "Maybe madam doesn't like Italian food". My wife being Italian told him that she did like Italian food and that was the problem. The main dining room had overall very good service but as in the specialty restaurants, the food was pretentious and lacking in flavour. The mashed potatoes were good though. Waiters still have to bother you to ask if you want ground pepper. Speaking of grinders, the buffet in the Terrace Cafe had salt grinders that would either fail to work or scatter large crunchy chunks of salt onto the food. We usually had our breakfast in the Terrace Cafe. Luckily, the passenger load was substantially down and so line-ups were rare. Even so, organizing toast eggs bacon, hash browns etc involved stations on either side of the aisle. Yoghurt was low fat only. The dining room is lovely and tables for two are by the windows so were usually able to score one of these which was nice. We liked that there were no formal nights although many passengers clearly enjoyed getting gussied up for the evening. We tried the limited room service menu a couple of times and it was promptly delivered and well presented. We didn't bother much with the entertainment on board or the TV. In summary, we paid quite a lot more than an equivalent Holland America cruise for a smaller room, poorer activities and bland food. Some individual staff members were outstanding but were let down by others. We did mention our concerns after the first segment but other than an apology, nothing changed or could change. Would we cruise with Oceania again? No. In fact this cruise will be our last for a while as this experience brought home to us what we dislike about cruising. In a way, Oceania did us a favour. Read Less
Sail Date April 2017
The itinerary was fantastic. As usual, Oceania provided a wonderfully relaxed and luxurious environment. The crew are really the stars of this luxury ship. The service and cuisine is faultless. This is not a family cruise suitable for ... Read More
The itinerary was fantastic. As usual, Oceania provided a wonderfully relaxed and luxurious environment. The crew are really the stars of this luxury ship. The service and cuisine is faultless. This is not a family cruise suitable for children. Its a luxury line. The ports for this trip were unique and should be on everyone's bucket list. However it was a busy itinerary with lots of walking, climbing and stairs. A quick summary: Oman - interesting but half day tour was more than enough for the local sites Jordan - Petra - speaks for itself - magical but not for those who have mobility issues. Its a long, hard work to the treasury in the heat Luxor, Egypt - so much to see. We stayed overnight in Luxor due to the 4 hour journey from the ship. Its a long 4 hours with not much change of scenery. Luxor was reasonably clean and I never felt unsafe. We had a private tour and that was fantastic as we did only what interested us which included a sail on the Nile. Cypress - Pretty marina area to wander around and a break from ruins Israel - 2 days not enough. Glad the ship overnighted which allowed much more time. So interesting but Jerusalum very busy. We swam in the dead sea on a private tour. A must-do. Patmos Greece - gorgeous little port village. Picture perfect Rhodes, Greece - so much to see. Full day tours are a must and highlight was the acropolis. Santorini - lost of ships in but really didn't notice the volume of people. Simply stunning and a must. Read Less
Sail Date April 2017
Nautica Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 5.0 4.3
Entertainment 3.0 3.3
Public Rooms 5.0 4.4
Fitness & Recreation 5.0 N/A
Family 2.0 3.8
Shore Excursions 4.0 N/A
Enrichment Activities 5.0 N/A
Service 4.0 4.5
Value for Money 5.0 N/A

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