Sail Date: June 2017
We decided to take the trip on the Nautica vs. other cruise lines visiting Norway because it included a trip over the top of Norway into the Barents Sea and the White Sea, with port stops in Murmansk, Arkhangelsk and the Solovetsky Islands ... Read More
We decided to take the trip on the Nautica vs. other cruise lines visiting Norway because it included a trip over the top of Norway into the Barents Sea and the White Sea, with port stops in Murmansk, Arkhangelsk and the Solovetsky Islands in Russia. We stayed overnight in Copenhagen the night before embarkation. It was cool and raining the day we arrived, but bright and sunny on our departure. We stayed in the Square hotel near Tivoli Gardens. That area in Copenhagen is very touristy and expensive. The trip started with a very easy embarkation in the ship's lounge in Copenhagen, since the ship didn't dock at a cruise terminal but instead was at the Langelinie Pier. We missed our first stop in Alesund due to high winds, but made all of our other ports (Trondheim, Hammerfest, Murmansk, Solovetsky Islands, Archangel, Hannigsvag and North Cape, Kristiansand, Hellesylt and Geiranger fjord, Bergen, Amsterdam, Brugges). Hellesylt and the Geiranger fjord were striking in their native beauty, and Begen, Amsterdam and Brugges were all wonderful cities to visit. The Nautica is a small and inviting ship. The ship's ambiance is quiet elegant, with a lot of dark wood in the public areas. This was our second time on board in 7 months, and we felt like we were 'back home'. The small size of the ship and the length of the journey (20 days) makes it easy to meet fellow passengers. Dining on board generally is excellent. We found the Polo Grill inconsistent in its service and food quality - twice it was excellent, twice disappointing. In contrast, we found Toscana consistently outstanding. The service onboard is truly excellent. Because it's a small ship, there is not a lot of nightlife. The casino was small and inactive. There is only 1 production nightly at 9:30. We look forward to returning to the Nautica or one of the other Oceania ships in the future. Read Less
6 Helpful Votes
Sail Date: June 2017
The itinerary was of great interest to us and we were not disappointed. The captain had to make some last minute changes to the order of ports visited and duration of stay due to events beyond his control, his decisions were well made and ... Read More
The itinerary was of great interest to us and we were not disappointed. The captain had to make some last minute changes to the order of ports visited and duration of stay due to events beyond his control, his decisions were well made and maximized passenger experiences. Bravo! This was our first time in a stern cabin ..... great views and wonderful balcony space! Staff are exemplary! Medical staff went over and above when a medical condition arose so recovery was quick and interfered very little with our holiday. Staff in the Terrace cafe, dining room and specialty restaurants are knowledgeable and attentive. The quality of food confirmed Oceania's reputation as having "the best food at sea" ...... now to loose that excess weight ! Embarkation, disembarkation and tour departures were well managed and efficient ...... no "mob scenes" or races! The Oceania escorts on shore excursions did a great job especially "George the jeweler" who went over and above to assist a couple with some mobility issues navigate a 3 story museum tour. The only negative was one particular tour bus had VERY narrow seats set extremely close to one another leaving inadequate leg room for anyone 6 feet tall or more. Our experience on this bus was compounded by the physically disabled passenger seated in front of us reclining his seat after being asked to stop repeatedly thrusting his considerable weight against his seat back which re-injured my husbands knee and has limited his walking tolerance even now...... however, we recognize that Oceania cannot be held responsible for passenger behavior and we did see numerous incidents of passenger kindness and consideration. Read Less
5 Helpful Votes
Sail Date: June 2017
The reasons we booked this cruise was because it was Oceania, the itinerary (going above the Artic Circle), no photographers, few children and no up-selling. We have cruised with Oceania quite a few times and enjoy the size of the ships, ... Read More
The reasons we booked this cruise was because it was Oceania, the itinerary (going above the Artic Circle), no photographers, few children and no up-selling. We have cruised with Oceania quite a few times and enjoy the size of the ships, the atmosphere and the service. We did arrive in Copenhagen a day early which gave us time to help some with the jet lag and to explore the city some. We selected the airport transfer to the hotel and hotel to ship. Both of which worked well. This embarkation went quickly but with the area for the health questionnaire, before boarding the ship on the dock with limited cover and a bit of rain, wasn't a great way to start. However, as soon as we were on board the rest of the embarkation process went very smoothly. When we booked the cruise, we requested a penthouse cabin, but ended up deep on the wait list, finally made it to number three but ended up in a concierge veranda cabin. We had been in that cabin level before and understood the few limitations of the cabin, i.e. the small bathroom, etc. We were able to get in to the cabin about 20 minutes before the advertised time. Our luggage was at our cabin when we arrived. Our cabin steward came and introduced himself and asked if we needed anything and the two things we requested were taken care of quickly. We had excellent cabin service throughout the cruise. The cabin was always neat and clean but, after a few days in the cabin we did notice that the was some general wear and tear that we hadn't noticed on other Oceania ships. The service we received in all the dining venues was fantastic. It seemed more personalized than on other cruises but this might be since it was a 20 day cruise. The food was very good and comparable to all the Oceania cruises we have taken. The specialty restaurants excelled as they have in the past. The cruise did experience two problems, neither could be blamed on Oceania, the ship or the crew. One was bad weather that caused the Captain to slow the ship and as a result missed our first port. The second was that the Russian Navy held the ship out of Murmansk for about 12 hours while they conducted a 'naval exercise'. One highlight of the cruise was that Captain Maksym Melnikov was excellent. He always kept us updated of our status with the two minor problems we encountered. Additionally, on sea days with his noon time report of weather and position, he would also add a brief talk on subjects including, the ships' stabilizers, the northern lights, water purification on the ship, along with other interesting subjects. He was the most informative Captain we've had on any cruise. We do not participate in most of the entertainment in the lounge in the evening or the daytime activities throughout the ship. We spend port days on tours and in the towns/cities we are visiting and on sea days in the library or Horizon Lounge reading and relaxing. We didn't participate in any of the activities to get 'Big O' points. We thought the itinerary/port selection was very good. We were able to visit larger cities along with some very remote ports. The tours were a bit pricey, but we had selected one tour in each of the ports we visited except for Bergen. Most of the tours were very good, with a couple that were a pleasant surprise and one that was a bit disappointing. The ones that were very interesting included the tour in Murmansk that went through the first nuclear ice breaker. The ship has been restored to the level of a museum. There is still more restoration underway, but visitors get to visit all areas of the ship from the reactor to the bridge. The other tour of note was in Arkangelsk, Russia, entitled "A Tour in the Wood". Visitors are taken to an outdoor museum of an old village/town which included many buildings that visitors could enter. The village guide took us through, explaining history, life at the time and even showed and described construction of the buildings. The one disappointing tour was one that had a relatively young, inexperienced guide that I felt could have spent time on culture and history of the area. The other Excursions in Norway, Russia, The Netherlands were all very good. In Belgium we selected the 'Bruges on your own' since we have been there multiple times. To sum this cruise up we had a great time and have also booked a back to back cruise next year. Read Less
1 Helpful Vote
Sail Date: June 2017
I choose the Baltic Sea cruise on Oceania Nautica because of the itinerary and the relatively small size of the ship. We spent 3 days in London (not enough time) before boarding the ship at Southampton and 2 days in Copenhagen following ... Read More
I choose the Baltic Sea cruise on Oceania Nautica because of the itinerary and the relatively small size of the ship. We spent 3 days in London (not enough time) before boarding the ship at Southampton and 2 days in Copenhagen following the cruise. Both embarkation and disembarkation were quick and easy. Our C-1 cabin had plenty of storage for clothes and other items; in fact I was amazed that with 2 ladies travelling together we did not fill all the available space! The dining choices were good - plenty to choose from. I was disappointment that for our one reservation at Polo Grill I was served a chewy steak with little flavor and another person at my table had a poor quality steak as well. Toscano was outstanding! The Grand Dining Room had many good choices as did the buffet. I would have liked more flavor in several dishes though. The fresh berries were a real treat - the best I've ever had. Service was outstanding, our cabin steward almost looked hurt if we didn't want her to straighten up in the evening. We had room service bring breakfast several times as we had early tours and they were always prompt and with the correct order. I did go on 2 of the Oceania excursions - both were fine but had 30 - 35 people on the tour. I prefer smaller groups so we either did our own walking tour, joined a local walking tour, or joined a small group tour (less than 12 people). I thought this was a great experience and a very good itinerary, but I would probably not go on a cruise again as I felt we just didn't have enough time in port and had to stop what we were doing to get back to the ship on time. But if I did go on another cruise, I would be happy to sail on Oceania again. Read Less
3 Helpful Votes
Sail Date: June 2017
This cruise had a good itinerary and went to cities we really wanted to see. The staff were wonderful, so polite and accomodating; the meals, especially in the Grand dining room and two specialty restaurants were all delicious and ... Read More
This cruise had a good itinerary and went to cities we really wanted to see. The staff were wonderful, so polite and accomodating; the meals, especially in the Grand dining room and two specialty restaurants were all delicious and beautifully presented. We had the O life package which included free internet (slow, but it worked OK) and $600 cabin credit. The bed linen and towels were of very good quality, as were the toiletries. Complimentary bottled water was supplied each day in our room and handed out on leaving the ship for day excursions. We only took one ship sponsored excursion, from Vlissingen to Brugge, it was well organised and enjoyable. In other cities we either did our own excursion or went with a local tour company which worked out very well. We thoroughly enjoyed our time on Nautica, especially liked the afternoon high teas with the string quartet playing, we will definitely look to cruise with Oceania again. Read Less
1 Helpful Vote
Sail Date: June 2017
Itinerary was one we hadn't done before. Had a really good time on board and in the U.K. and Ireland. The ports were very interesting and the weather was really good for northern England and Scotland. The rough seas were almost ... Read More
Itinerary was one we hadn't done before. Had a really good time on board and in the U.K. and Ireland. The ports were very interesting and the weather was really good for northern England and Scotland. The rough seas were almost un-noticable the night we had them. The ship was very comfortable through that night. The captain was among the best in keeping all well informed throughout the cruise. He was very approachable and explained everything. One day as we were disembarking we saw him leaving the ship with his bike for a ride around the port. The food on board was terrific as usual on Oceania. The food on board is the main reason we frequently look at the itineraries that Oceania offers. We always meet very interesting people on board. This trip was no exception. Exploring out of the way places in Dublin and the Beatles tour was a highlight. Read Less
2 Helpful Votes
Sail Date: June 2017
I was stunned to read the poor reviews from the passengers on Nautica in May. It is hard to believe it is the same ship I boarded just weeks later, in Southampton, on June 1. We saw or heard none of the issues indicated as a problem on ... Read More
I was stunned to read the poor reviews from the passengers on Nautica in May. It is hard to believe it is the same ship I boarded just weeks later, in Southampton, on June 1. We saw or heard none of the issues indicated as a problem on our cruise. We continued to experience the outstanding service, in all restaurants, abundant gourmet food, cooked and served to perfection and delightful entertainment for which Oceania is known. The negative reviews may have been due to a group of 150 traveling together on their cruise, and requiring specialized services. I can see where that could become a huge issue for the other passengers. Our very competent captain, Maksym Melnikov, was one of THE best, as far as communication to the passengers, personality and great sense of humor. He talked us through his amazing maneuvering of Nautica , into a very narrow lock, with only a few feet allowance on each side. We will definitely sail on Oceania again. Read Less
12 Helpful Votes
Sail Date: May 2017
We sailed Oceania 5 years ago and loved it. This time we felt something different. We found out that it was bought out by Norwegian Cruise Lines. That explains it all. When we entered the room we had to get housekeeping to come back ... Read More
We sailed Oceania 5 years ago and loved it. This time we felt something different. We found out that it was bought out by Norwegian Cruise Lines. That explains it all. When we entered the room we had to get housekeeping to come back and clean the room. The service was not consistent throughout the ship. There were some wonderful people, trying very hard to please us and there were some that were actually rude. Many times I got up to ask for water or coffee. In the main dining room, had to wait for tea, or dessert. Sometimes we were served our meals at different times. The specialty dining was good but the main dining room and the buffet food varied. The food lacked the consistency that it had before when everything was delicious. The shuttles at the port were not run well. Sometimes they only provided service every hour and if that shuttle was full, you had to wait for the next one. We took taxis from the ports. When I told someone on board the problems with late shuttles or shuttles not coming--they said it was the ports problem not theirs. Going from a dedicated Oceania customer who adored the trip 5 years ago, I will no longer travel or recommend Oceania cruises. I must say, however, that there were some lovely employees on board who tried their best but there were some that really needed to be retrained (or trained or let go). I also feel that they may have cut back on staff to save money. IT JUST WASN'T THE SAME. The buyout could be the explanation. Read Less
15 Helpful Votes
Sail Date: May 2017
After having just read the review by Shoko I feel like we shared the exact same experience! I, too, discovered that Oceania was bought out by NCL and also found out that NCL is trying to 'come up' to Oceania's high ... Read More
After having just read the review by Shoko I feel like we shared the exact same experience! I, too, discovered that Oceania was bought out by NCL and also found out that NCL is trying to 'come up' to Oceania's high standards. Well, in dong so, I often felt that Nautica was going DOWN to NCL! My husband and I were always promoting Oceania to our friends in EVERY area from service to food to the way that we were taken care of when we landed in the ports, etc. After this cruise we won't be able to do so and will have to consider whether we will take our next cruise on Oceania or pick a different line! While embarkation did go smoothly and I was greeted by our darling room attendant who was most eager to know what she could do to make sure we had everything we wanted exactly as we desired for our stay, I was amazed that something as simple as not having the Kleenex box filled in the cabin had been overlooked; Then we were to disembark it was almost as if we were to be literally thrown out as quickly as possible since items in the fridge had been disposed of the night before our departure. While most of the servers in the various dining venues went above and beyond to be charming and helpful (and I've mentioned them in my review sent directly to Oceania) there were the occasional who were close to downright rude; this would never have happened on a past Oceania cruise. For the most part the food was good and occasionally excellent but when one orders a Jacques Pepin signature dish (steak/frites) and gets an inedible piece of meat that is overcooked it makes one wonder. The final disappointment was the manner in which we were treated when it came to the ports. In the past there have always been shuttles when we didn't get off within EASY walking distance to the town/city. Here we either didn't have a shuttle (Gibralter) OR the shuttle came every hour and if it was filled you had to wait for the next one! When asked, we were told that Oceania had decided not to pay for the shuttle services! IF we were paying for an inexpensive cruise line I could understand being nickel and dimed but Oceania is NOT an inexpensive line so this seems to be a clear case of NCL thinking, yes? In conclusion, we'll consider our options for the future...something we never did before as we went directly to Oceania without a second thought. Read Less
3 Helpful Votes
Sail Date: May 2017
We are active, mature, independent experienced travelers who've been on 10 cruises or so. We had booked Oceania's Lima-Miami cruise, which they must have oversold because they kept sending emails inviting us to voluntarily switch ... Read More
We are active, mature, independent experienced travelers who've been on 10 cruises or so. We had booked Oceania's Lima-Miami cruise, which they must have oversold because they kept sending emails inviting us to voluntarily switch to other cruises. We eventually swapped for this and were awarded an amazing Vista Suite at the front of the boat. That set a fabulous, luxurious tone for this, our second voyage with Oceania. It had a spacious living room with dining table, bedroom, large bath and a guest bath, plus generous veranda, butler service, premium benefits like 6 bottles of alcohol and Bulgari toiletries. We didn't want to ever leave the suite! Friends in the "penthouse suite" were extremely disappointed with their tiny bathrooms and said that would fit into our guest bath. We enjoyed this itinerary, returning to some of our favorite cities (Athens, Barcelona--both of which we extended before and after the cruise), and getting to Israel and Pompeii/Herculaneum for the first time. Would have been ideal to add Santorini instead of one of the lesser Greek ports. However, as others have said, the level of quality is not the same as our first cruise with Oceania five years ago. Food was good but not scrumptious including in the two specialty restaurants. We heard multiple complaints about rubbery lobster and tasteless meats. We were surprised that nearly everything shut down at 10 or earlier so if you wanted something sweet for a nightcap, you had no options (except room service). There were three major flaws that marred the cruise for us, with one that put our health at risk. 1. After embarking, everyone was hustled into the terrace cafe while the rooms are still being prepared. That means you have the largest crowd you'll ever have in one place at one time. When we arrived, it was a zoo. There were no seats and no one to help direct traffic or offer alternatives. This was a poor welcome and should be immediately fixed. 2. The quality of the excursions were uneven, with some very poor guides and only a few fabulous ones. Unacceptable for the prices we were charged. 3. One such excursion to Masada and the Dead Sea in Israel put the entire bus at risk. The air conditioning did not work as we rode for one hour 45 minutes after having been in the Dead Sea, in temperatures over 100 degrees Fahrenheit. The guide and driver were not quickly responsive or apologetic. This same bus had to be "fixed" at lunch because its engine could barely putter over any rise. We were told the bus had been fine the previous day. In fact, my husband and I were on this exact same bus the day before and it already was rattling along. Another bus in the same excursion actually had to back down several rises because it could not make it up--that was also "fixed" during a lunch break. So clearly this tour company requires more stringent oversight. The passengers on our excursion all struggled with the heat and dehydration; one nurse on board was pondering how she was going to help so many people in distress. We were extremely fortunate no one suffered a catastrophic health issue before we were finally transferred to another bus. We all filed complaints the next day. A week later, on our last night,we received notice we would get a 50% rebate--presumably because we did get our full excursion after all. We found that response to be insulting, as if the risk to our health was not that big of a deal. We wrote a letter to Oceania to follow-up. We were told we would hear from guest relations. It's been three weeks now. No word. So much for your world your way. Hard to recommend them as much as I would like to. And, we wonder: are they still using the same tour company in Israel?! Read Less
10 Helpful Votes
Sail Date: April 2017
I do not have adequate words to describe my first cruise on Oceania. Our carry on luggage was lost during embarkation and the Oceania staff told us they had searched the ship and could not find it. After hours of aggravation, my ... Read More
I do not have adequate words to describe my first cruise on Oceania. Our carry on luggage was lost during embarkation and the Oceania staff told us they had searched the ship and could not find it. After hours of aggravation, my partner found the luggage. I would never set foot on another Oceania ship. My partner was injured on an Oceania sponsored excursion. We were taken to a third world hospital for treatment. As you can imagine we were less than impressed with the facility and service. The rooms were ill equipped or not equipped at all, there was a total lack of cleanliness, physicial confrontations at the entrance (they gate the front doors), people lying on the dirty floor, old cracked dirty stretchers. I think you get the picture. For the most part, the Oceania staff were not supportive, nor did they think they had to be accountable for not following their own policies. The accident was a direct result of not following a 'no- wheechair policy' for a night visit to Karnak. The food in the Toscana was excellent, as was the service. The Polo Grill was terrible. The food was overcooked and the meat was tough as nails. The main dining room and Terrace Grill were mediocre. That is not what I expected on a 'luxury cruise'. The bridge lessons were enjoyable. The cruise itinerary was good but the excursions did not live up to my expectations. We were taken to very expensive or inappropriate places for shopping. The guides were pleasant enough but spent too much time justifying their moral/cultural position. I wanted to see all of the spectacular sights and not have the experience tainted by their bias. We only attended one wine tasting and it was underwhelming. No food paring and the unfortunate young woman leading the tasting was forced to present a corporate slide show (which was boring to say the least). We are enthusiastic oenophiles and usually attend all wine/food events. Save your sanity and money. Go elsewhere for your cruise vacation. Read Less
7 Helpful Votes
Sail Date: April 2017
Chose this cruise for itinerary (good) and reputation (overrated). Oceania's website is very poor which reflected their organisation. We booked Oceania air because of a direct flight, then found the flight was re-directed and when ... Read More
Chose this cruise for itinerary (good) and reputation (overrated). Oceania's website is very poor which reflected their organisation. We booked Oceania air because of a direct flight, then found the flight was re-directed and when we asked for it to be reverted back to what we had booked were charged $340 each for the "change". We have contacted Oceania by mail and email, also through the Concierge on board and have received no replies or acknowledgement. Agree that food looks pretty but omelettes, lobster and steaks that you can't cut are not acceptable. To begin with staff in dining room were quite miserable, but warmed up after a first review. Our overnight bag was also lost by Oceania transferring from Delhi to Mumbai - we gave up on it and went to bed at midnight having been told it was on the ship "somewhere", and we were not even offered a toothbrush until I asked. Agree that the hospital do get you to sign and keep coming back, but the bills were available to see every day, thank goodness our insurance covered the $4,500 U.S. for a bronchitis cough (which most of the passengers seemed to have anyway!). Agree that they seemed in a hurry to get you off the ship (and understand a lot has to be done on turnaround), but the only bathrobe we had been using was removed the night before and our cases were already packed! The itinerary was good but most tours were spoiled because we couldn't hear (or sometimes see) the guides; ear-buds ("whisperers") are necessary in most places. To summarize, Oceania is overpriced, overrated, and "customer relations" don't seem to exist. We will not sail with Oceania again, as this was our worst experience in 23 years of cruising, and because of their obvious lack of interest in our comments we have subsequently booked two cruises on other cruise lines. Read Less
5 Helpful Votes
Sail Date: April 2017
My wife and I chose Oceania for the interesting itinerary - Bangkok to Athens via some exotic ports. Top on our list was Petra, Luxor and the Valley of the Kings. We were on Deck 6 near the front on the Starboard side. The cabin itself ... Read More
My wife and I chose Oceania for the interesting itinerary - Bangkok to Athens via some exotic ports. Top on our list was Petra, Luxor and the Valley of the Kings. We were on Deck 6 near the front on the Starboard side. The cabin itself was quite tiny and the bathroom even more starved of room. We did have a balcony so there was a little more breathing space but generally, we were surprised and disappointed with the size of the cabin. Our cabin stewards were excellent and kept the place clean and tidy. We had a fair number of sea days on this voyage and unfortunately the activities on board were sadly lacking. The two male speakers lacked academic qualifications and their talks were predictably dull, lacking an overall theme. One of these gentlemen giving a talk on the Red Sea used diagrams straight from Google and tellingly pronounced Port Said as Port Siad! Activities during the day included such things as bean bag toss, ping pong and golf putting. The library on the top floor is a nice feature - it's quiet and has a fair selection of books including a paperback exchange. There was a daily quiz and all these activities revolved around Big 'O' points awarded to winners. At the end of each cruise segment, passengers could trade their points for anything from luggage tags to an Oceania top (90 points required). Having been on less expensive cruises, I expected better and was disappointed. Food was another major disappointment. The specialty restaurants are limited but free. We tried these once and cancelled our other reservations. The Maitre d' of the Italian restaurant, Polo suggested to my wife that, "Maybe madam doesn't like Italian food". My wife being Italian told him that she did like Italian food and that was the problem. The main dining room had overall very good service but as in the specialty restaurants, the food was pretentious and lacking in flavour. The mashed potatoes were good though. Waiters still have to bother you to ask if you want ground pepper. Speaking of grinders, the buffet in the Terrace Cafe had salt grinders that would either fail to work or scatter large crunchy chunks of salt onto the food. We usually had our breakfast in the Terrace Cafe. Luckily, the passenger load was substantially down and so line-ups were rare. Even so, organizing toast eggs bacon, hash browns etc involved stations on either side of the aisle. Yoghurt was low fat only. The dining room is lovely and tables for two are by the windows so were usually able to score one of these which was nice. We liked that there were no formal nights although many passengers clearly enjoyed getting gussied up for the evening. We tried the limited room service menu a couple of times and it was promptly delivered and well presented. We didn't bother much with the entertainment on board or the TV. In summary, we paid quite a lot more than an equivalent Holland America cruise for a smaller room, poorer activities and bland food. Some individual staff members were outstanding but were let down by others. We did mention our concerns after the first segment but other than an apology, nothing changed or could change. Would we cruise with Oceania again? No. In fact this cruise will be our last for a while as this experience brought home to us what we dislike about cruising. In a way, Oceania did us a favour. Read Less
2 Helpful Votes
Sail Date: April 2017
The itinerary was fantastic. As usual, Oceania provided a wonderfully relaxed and luxurious environment. The crew are really the stars of this luxury ship. The service and cuisine is faultless. This is not a family cruise suitable for ... Read More
The itinerary was fantastic. As usual, Oceania provided a wonderfully relaxed and luxurious environment. The crew are really the stars of this luxury ship. The service and cuisine is faultless. This is not a family cruise suitable for children. Its a luxury line. The ports for this trip were unique and should be on everyone's bucket list. However it was a busy itinerary with lots of walking, climbing and stairs. A quick summary: Oman - interesting but half day tour was more than enough for the local sites Jordan - Petra - speaks for itself - magical but not for those who have mobility issues. Its a long, hard work to the treasury in the heat Luxor, Egypt - so much to see. We stayed overnight in Luxor due to the 4 hour journey from the ship. Its a long 4 hours with not much change of scenery. Luxor was reasonably clean and I never felt unsafe. We had a private tour and that was fantastic as we did only what interested us which included a sail on the Nile. Cypress - Pretty marina area to wander around and a break from ruins Israel - 2 days not enough. Glad the ship overnighted which allowed much more time. So interesting but Jerusalum very busy. We swam in the dead sea on a private tour. A must-do. Patmos Greece - gorgeous little port village. Picture perfect Rhodes, Greece - so much to see. Full day tours are a must and highlight was the acropolis. Santorini - lost of ships in but really didn't notice the volume of people. Simply stunning and a must. Read Less
7 Helpful Votes
Sail Date: April 2017
We chose this cruise because of the itinerary. Started in Mumbai, India and then stopped in Oman, Jordan, Egypt, Israel, Cyprus, Patmos, Rhodes and Santorini before ending in Athens, Greece. We had two days in both Egypt and Israel. All ... Read More
We chose this cruise because of the itinerary. Started in Mumbai, India and then stopped in Oman, Jordan, Egypt, Israel, Cyprus, Patmos, Rhodes and Santorini before ending in Athens, Greece. We had two days in both Egypt and Israel. All the port tours were very good and the ship was friendly with great service. Our balcony cabin was very small but was fine as we spent very little time in it. And of course the food was outstanding, as Oceania is known for its delicious food. We are used to bigger ships with better entertainment, but this group was very nice and they were lots of fun in helping with the shipboard games. Spending a day going through the Suez Canal was another interesting experience. The captain of the Nautica was extremely personable and gave us lots of good information; we even had a pirate drill. Would highly recommend this cruise. Read Less
2 Helpful Votes
Sail Date: March 2017
I chose this cruise because of the ports it would visit and the extras included in the OLife Choice, which for us included airfare, 8 shore excursions (four for each of us) and unlimited wifi (one login which we shared on all devices). We ... Read More
I chose this cruise because of the ports it would visit and the extras included in the OLife Choice, which for us included airfare, 8 shore excursions (four for each of us) and unlimited wifi (one login which we shared on all devices). We liked that the smaller ship could dock in places the larger ones can't, like right in Bangkok at Klong Toey, and the range of shore excursions offered. We asked their air department to fly us into Bangkok several days early so we could see more of the city and visit family there. While in Bangkok, after the first night on board, while I was on a shore excursion, my wallet was stolen and inside it was my passport with visas. I discovered it was missing when I got back on board (with my ship card) and went to turn in my passport. This was close to sailing time, and the purser tried calling everywhere we had been and our guide, in hopes of finding it, with no luck. I had a few minutes to pack what I needed and was escorted off the ship and it sailed without me. My husband remained on board, which was the wise choice we we learned. Oceania's port agent called a driver for me and made a reservation at a hotel. Then it was up to me, and luckily, my brother who lived in Thailand came to help me. I had the impression that neither those on the ship nor at Oceania's offices thought I would be able to rejoin the ship due to the loss of my Indian visa, but they stayed with me via phone and email, and I was able to get my documents replaced and fly to Phuket to reboard the ship and finish the cruise. I was most grateful for the excellent communication that helped make it possible. SO glad I didn't miss the rest of the cruise (though sorry to miss Ko Samui and Singapore). It was so interesting to see the differences in the large, well-developed cities of Bangkok and Mumbai on either end of the cruise and the just-opening-to-tourism areas in Myanmar. We marveled at the magnificent architecture of temples and pagodas. I think I took nearly 3000 photos. I also very much appreciated the interesting lectures on board, as well as the local entertainment that Nautica brought on board in several ports. The food was terrific and our cabin service was excellent. If you are looking for a large ship with big production shows this isn't going to be your ship, but if you like more intimate entertainment and great food on an interesting itinerary, I'd recommend it. This line seems to attract primarily retired people, and we fit right in, Read Less
15 Helpful Votes
Sail Date: March 2017
We chose Oceania thinking it would be a step up from HollandAmericaLine, we were very wrong. The cabin, a balcony state room was smaller than the smallest HAL ocean view cabin we have ever had. The cruise director, David, is past ... Read More
We chose Oceania thinking it would be a step up from HollandAmericaLine, we were very wrong. The cabin, a balcony state room was smaller than the smallest HAL ocean view cabin we have ever had. The cruise director, David, is past burned out. What passes for activities on this ship is what you would find in a day care centre. It was indoor shuffle board, bean bag toss and putting everyday. Forget anything as adult as flower arranging, art classes, computer classes, etc. David also has his own take on the daily quiz. He eschews set questions for ones he thinks up himself. This included one question about Adolf Hitler, which he obviously thought was funny, but which upset more than a few Jewish passengers. I guess poor David has been on the ship so long he hadn't heard about the problems encountered by Pewdiepie. David is also the only quiz master I've ever encountered who does not trust teams to mark each other's answers, he has to mark them all. Some people liked his approach, I found it overbearing and certainly not conducive to shipboard fun. The food on the Nautica ranges from barely adequate to inedible. How does anyone make fish chewy and cook pork to the consistency of a brick? Vegetables are few and poorly cooked. We complained about the food in our first week and were offered extra seatings in their specialty restaurants. We thought it not possible, but the food at both Toscana and the Polo Grill was worse than that in the main dining room. The inadequacy of the food is matched by the inconsistency of the wait staff. We have been spoiled by the superb Indonesian staff on HAL ships, the wait staff on the Nautica is poorly trained and moved around so frequently that few of them have mastered how to serve food quickly and unobtrusively. You can't blame the staff. They are constantly moved from assignment to assignment. One meal they're a head waiter in a specialty restaurant, next meal they're busing tables in the buffet restaurant, next meal they are assistant waiters. The only person who never changed positions was the most unpleasant person I have ever encountered on a cruise ship. This was the female hostess at the dining room who took turns assigning tables with various male hosts. She seemed to take great pride in seeing how long she could make certain passengers wait to be seated, while others were greeted enthusiastically. We never took any of this personally, as the passengers ignored seemed to outnumber the passengers welcomed. It got us to wondering if the Nautica works on some kind of its own baksheesh. Not to be totally negative, because nothing is all bad, our cabin steward was a lovely, very professional and very friendly lady. She and her assistant were a joy. There were also a few excellent wait staff. Overall, the Nautica offers very little value for money. We thought we had moved up a step from HAL, but in comparison to the Prinsendam, or the Amesterdam, the Natica fails miserably. Read Less
1 Helpful Vote
Sail Date: March 2017
We chose this cruise because of the Asia Itinerary On the positive side it is amazing as to how the crew expertly handles all the various countries seemingly complicated immigration requirements and inspections. The cruise did not get ... Read More
We chose this cruise because of the Asia Itinerary On the positive side it is amazing as to how the crew expertly handles all the various countries seemingly complicated immigration requirements and inspections. The cruise did not get off to a good start after a long flight to Shanghai the transfer from airport to ship was pretty disorganized When arriving at the ship we were required to fill out Jaanese and more Chinese immigration forms in the freezing cold When then learned that the Shanghai tour had been moved to an unearthly hour earlier We were already well passed any cancellation time so we just did not go as we were wiped from all the going on the get on the ship The dining was as good as always except for a few minor issues We have breakfast in the room on tour days.On several than is more than one the breakfast was not correct to the point when we ordered 2 breakfast we received one The lectures were excellent and informative The entertainment was inconsistent ranging from very good to lame but it was less than the previous cruises The tours were a function of our tour guides ranging from excellent to very poor Bottom line we did book another Oceania cruise for 2018 Read Less
5 Helpful Votes
Sail Date: March 2017
Had traveled on Oceania in the past, including Nautica. Loved the cruises but this last cruise was a true nightmare. Moldy shower curtains. Dirty dinning room curtains. Food offerings were limited as compared to past cruises. Staff was ... Read More
Had traveled on Oceania in the past, including Nautica. Loved the cruises but this last cruise was a true nightmare. Moldy shower curtains. Dirty dinning room curtains. Food offerings were limited as compared to past cruises. Staff was trying to do its best, but passenger/crew ratio, I would guess, was lower than usual. Room service was awful. One shore excursion was scheduled for 3 hours duration and tour guide "decided" to extend the tour one additional hour even though most folks on bus wanted to get back based upon the scheduled time. Excursions was expensive for the value and sights seen. Entertainment was as to be expected on a smaller ship. Overall, the ship is really getting long in the tooth and needs to be refurbished or taken out of service. When we discussed the situation with the concierge, he agreed and we received a $2,000.00 credit toward another cruise. Oceania would not have offered the credit if it did not agree with our assessment. Read Less
5 Helpful Votes
Sail Date: March 2017
We chose this cruise because of its itinerary, however the weather spoilt the first part of the trip as it was freezing in China and Japan. We had previously travelled on the Nautica in the Baltic and in hindsight we should have learnt ... Read More
We chose this cruise because of its itinerary, however the weather spoilt the first part of the trip as it was freezing in China and Japan. We had previously travelled on the Nautica in the Baltic and in hindsight we should have learnt from that experience, and avoided the Nautica this time. The ship is tired and out of date. One elevator (out of four) was out of service for the whole cruise. The entertainment was poor so we watched DVDs in our cabin a lot of the time. A few good movies were screened but the lounge is not really appropriate for watching movies. The television movies and those on DVD were old and third rate. The excursions were poor with a few exceptions. One in Hong Kong was so bad because we sat in the bus for two hours, because of the traffic, but when I complained they said there was nothing they could do about it.... a complete waste of money and time. The Concierge was rude and arrogant and couldn't wait to get rid of us. The medical office was very disceptive, explaining the initial charge for a consultation, which was fine, and then having you come back for follow ups, signing a blank form, and not knowing what the cost was until you got your account at the end of the cruise. Their charges for drugs were exorbitant. The front office staff were a little off hand at times. It wasn't all bad ; the cabin stewards were excellent and the wait staff good, but the wine stewards were a little hard to find at times. Overall a disappointing cruise and our last on Oceania....we will revert back to Holland America, where all of the crew, including the Concierge care about you Read Less
6 Helpful Votes
Sail Date: March 2017
We chose this cruise because of the itinerary which started in china and included japan,vietnam,cambodia and thailand. Initially the weather was cold,nearly freezing but warmed up as we headed south finishing at 97 in bangkok. There was a ... Read More
We chose this cruise because of the itinerary which started in china and included japan,vietnam,cambodia and thailand. Initially the weather was cold,nearly freezing but warmed up as we headed south finishing at 97 in bangkok. There was a lot more security than on previous trips, so check in took 20 minutes even though there were only a handful of people in front of us. We had our chinese visa before we boarded but the ship arranged for the cambodia one and charged our onboard account. Unlike us citizens we did not need one for vietnam. as usual on oceania the food was excellent. We were able to book into the speciality restaurants as many times as we liked even though we had an outside cabin. We much enjoyed the grand dining room and toscana but thought the food in polo was not quite as good as on previous cruises. There seemed to be a lot of new staff in the restaurants and the service was consequently patchy. The cabin service on the first night was dreadful but improvrd to very good for the rest of the cruise. the impression of the chinese ports was of the shear size of the cities with huge numbers of tower blocks. Vietnam and cambodia in contrast were poor and primitive. The on board lectures were excellent in explaining such things as the chinese one child policy and its consequences.the advantage of a small ship is that it can get to the centre of ports when larger ones dock way out. This was helpful in shanghai,saigon and bangkok but we were disappointed in hong kong to be at the new cruise terminal which was wholly inappropriate for a small ship. We had to walk 3/4mile just to get out of the terminal and no shuttle was provided. Ha long bay was a highlight and the excursion boats were docked at the ship's tender platform which saved an extra journey. The method of despatching the excusions resulted in unnecessary long lines in the nautica lounge. Marina does it better.the overpriced ship's excursions were of reasonable quality but the tour guides did not speak very good english. In chan may the guide gave a lecture on the history of vietnam which droned on far too long. The ship was generally in good condition except that one of the four elevators was out of service for the whole cruise. Oceania have drastically raised their prices recently and the standard of service does not justify these new prices although it is a lot better than large mass market ships. We benefitted from the very generous loyalty programme which covered the costs of all the excursions we wished to take. Overall an enjoyable and educational experience. Read Less
6 Helpful Votes
Sail Date: February 2017
First time with Oceania and will be the last . Ship is looking shabby and cabin very small .Service in Restaurant very slow ( 2 hours + for meal ) and not enough staff . Food average and often lacked seasoning . Terrace Cafe poorly ... Read More
First time with Oceania and will be the last . Ship is looking shabby and cabin very small .Service in Restaurant very slow ( 2 hours + for meal ) and not enough staff . Food average and often lacked seasoning . Terrace Cafe poorly run and could not cope with large numbers returning from trips- not clearing tables / ran out of food etc . Entertainment ( apart form the Evening shows and lectures ) very poor - colouring books / tossing bean bags. Advised by cruise director limited entertainment as large group of 150 people had booked trip with own speaker and using main lounge so choice of entertainment could not be provided and lectures sometimes at 8.30 at night when most people at dinner . Many additional charges including $11 for Yoga and some other classes . Trips overpriced and not very good and "scenic " drive on one trip was past a nuclear power station , and empty factory . Trips cancelled due to customs in Dalian in China and little contingency and when complained to concierge advised this often happens but no transparency when booking . In addition arrived in Shanghai at 9.30pm instead of 4pm as advertised when booked and excuse given was the "tides". So in the end we had 6 sea days instead of 4 ! Customer service has been appalling having followed up both on the trip and after and generally very condescending attitude . Understanding recently acquired by NCL and looking at other reviews ( many similar to ours ) standards appear to have dropped since last Summer ( when we booked ) . In summary very overrated and not up to standard of other cruises have been on . Will not book with Oceania again and certainly not recommend . Read Less
5 Helpful Votes
Sail Date: February 2017
We have previously traveled on Oceania. Nautica is an ancient ship that should be retired. Bathrooms are horrific. Food and service were poor. Room service served rotten bananas, brown lettuce. Dress code not enforced in main ... Read More
We have previously traveled on Oceania. Nautica is an ancient ship that should be retired. Bathrooms are horrific. Food and service were poor. Room service served rotten bananas, brown lettuce. Dress code not enforced in main dinning room. Folks wore flip flops, torn/dirty sweatshirts. Dining room drapes were wrinkled and dusty.Mold on shower curtain in bathroom. Staff appeared to be poorly trained as compared to previous cruises with Oceania, bu tried very hard to be helpful. When a crew member was asked about staffing he commented that Oceania had "moved crew members around to newer and bigger ships." Spoke with high level management person, while on ship, and he agreed with me, regarding problems, and we did receive a credit of thousands of dollars toward next cruise. That demonstrates, to me, that management is acutely aware of the problems. Why else would the company compensate me for my observations? Oceania management either does not want to or cannot improve the situation. Our belief is that since being bought by NCL that the organization is "milking the cash cow." That is to say that management has cut back on services, quality of food, and ship maintenance, in terms of quality and comfort for passengers, Read Less
3 Helpful Votes
Sail Date: February 2017
This was our 5th cruise with Oceania- it was our last. The service in the Grand Dining was below average. It appears that Oceania has understaffed the wait staff particularly for the evening meal. In the Grand Dining, one of our party ... Read More
This was our 5th cruise with Oceania- it was our last. The service in the Grand Dining was below average. It appears that Oceania has understaffed the wait staff particularly for the evening meal. In the Grand Dining, one of our party ordered a Jacq Pippin "signature" dish- roast chicken. It was served, after along wait, cold, hard and dry. The entertainment, with a few exceptions, was amateurish and lame. The most significant failure of Oceania on this cruise was its elimination of the tours in Dalian and Shanghai. Just very poor planing. We were given one hour to walk around Dalian and no time in Shanghai. The ship got into Shanghai at 9 PM and we had to be off the ship by 9AM the next morning. So much for seeing one of great cities of the Far East. Another example of Oceania's poor planing occurred in Beijing. My wife and I chose the Tiananmen Square tour at a cost of about $150 each. It so happened that on the day of the tour, March 4th, Tiananmen Square was closed to visitors because of the Chinese government's annual legislative session. Oceania made no offer to refund all or any part of the S300 we had paid for this tour. To top off my negative experiences on this cruise we were charged $480 for gratuities, a charge which was not included in the Ticket Contract. Read Less
1 Helpful Vote
Sail Date: February 2017
Great ship. Good food,. Fantastic crew and organisation. However, you WILL pay $2000 above sticker price for a 2 week cruise. Gratuities, excursions, drinks. Most reviled by all was the "free drinks package." It is not. Firstly, ... Read More
Great ship. Good food,. Fantastic crew and organisation. However, you WILL pay $2000 above sticker price for a 2 week cruise. Gratuities, excursions, drinks. Most reviled by all was the "free drinks package." It is not. Firstly, this package only applies to beer and wine; then only wine by the glass, not the bottle; then only in certain bars and only at certain times. In short, not fit for purpose. I'm sure the small print explains all this, but it is typical of the deceptive pricing policies. e.g. all drinks attract an automatic 18% gratuity. It adds up. Typically we want to enjoy a trip and not feel deceived by small print. Otherwise the staff could not have been more helpful and excursions better organised. Saw sights we would never have considered without the excursions. Would cheerfully use them again having learnt the lessons on pricing but others might not be so forgiving. Read Less
Nautica Ratings
Category Editor Member
Cabins 4.0 3.9
Dining 5.0 4.3
Entertainment 3.0 3.3
Public Rooms 5.0 4.4
Fitness Recreation 5.0 3.8
Family 2.0 3.8
Shore Excursion 4.0 3.0
Enrichment 5.0 3.5
Service 4.0 4.5
Value For Money 5.0 3.5
Rates 5.0 3.9

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