643 Celebrity Summit Cruise Reviews

We chose this cruise, when on another, for an itinerary to places we hadn’t been to and to see the fall. We then realised that we were too early for the fall colours but decided to stick with it and then do a drive round New England ... Read More
We chose this cruise, when on another, for an itinerary to places we hadn’t been to and to see the fall. We then realised that we were too early for the fall colours but decided to stick with it and then do a drive round New England after. Summit has been refurbished and although we had not sailed on her we had sailed all 3 of her sister ships and on tour last, on Connie! We thought she was looking very tired. So the refresh is looking good, much lighter in the public rooms and the staterooms. I do wonder how long it will last, in places it seems like just a coat of paint and some new furniture. But overall we liked it. Staff service is still good, at lunch times the main restaurant seemed a little slower than we’d like, but in Blu where we ate breakfast and dinner it’s still excellent. We liked the itinerary, although this it was unfortunate on our first day in Quebec there were 6 other ships in. Quebec can’t cope with that many! PEI was the least interesting port of call. We got the feeling the residents didn’t want ships whereas on all the other ports, people seemed very welcoming. Read Less
Sail Date September 2019
We choose this cruise to celebrate an anniversary ,this was our 43 cruise and the third on the Summit ,We live on Long Island so don't have much interest in exploring NJ . An hour and 30 minutes we were parked and in the terminal . ... Read More
We choose this cruise to celebrate an anniversary ,this was our 43 cruise and the third on the Summit ,We live on Long Island so don't have much interest in exploring NJ . An hour and 30 minutes we were parked and in the terminal . Since we bid our way into a Sky Suite the embarkation was excellent, this is a modern terminal with all the newest Hi Tech Identification , we were on the ship and in our cabin in about 10 minutes , . This is when we noticed the Sky suite we bid on ended up being a Handicapped suite . not even close to the picture displayed when we bid up to get this suite . Not what we thought we were getting . Still a nice newly refurbished room ,but the bathroom was a bit of a problem as there is no separate shower[surround or separator ] so that a wheel chair could be used in the shower . This caused the whole floor to get soaked when being used ,a bit of inconvenience for us.I considered the balcony quite small for a suite ,we paid considerably more to get into this suite . Another annoying feature was the lack of outlets [ only one free] and the lack of shelves of cubbyholes to store small items like cameras ,cell phones etc. and the lack of a full length mirror . A nicely designed suite but not very functional. Great location only a short walk to elevators which were very fast . Since we were in a suite we had our choice of restaurants Blu or Luminia Both were quite good ,although I preferred the Buffet for breakfast .One of the main advantages of being in a suite is that you have use of a private deck that always had lounges available and your own private Bar ,which I used regularly ,Although the Martini Bar was by far my favorite Service though out the ship was excellent ,five star ,especially in the restaurants . Overall it was a great Cruise, with a few small glitches, Captain did a great job of skating the Hurricane As far as shore Excursions ,we booked a day trip to a resort before we left,excellent . ,and on the final day we tried the Beach near the Port ,terrible loud HIP HOP garbage music and very crowded ,payed the 10 bucks to get in walking around a bit and headed back to the ship ,not for me. We would probably do this cruise again ,but be more selective of the room . Read Less
Sail Date September 2019
We chose this cruise because we wanted to go to Bermuda and this ship sailed from New Jersey, allowing us to drive to the port instead of flying. Embarkation was efficient. The ship is very bright and modern which we liked. We had an ... Read More
We chose this cruise because we wanted to go to Bermuda and this ship sailed from New Jersey, allowing us to drive to the port instead of flying. Embarkation was efficient. The ship is very bright and modern which we liked. We had an Aqua class cabin which allowed us to use the spa and dine in the special Aqua dining room, Blu. We did not use the spa but ate almost exclusively in Blu. Service and food were definitely worth the Aqua class surcharge. We usually sail Norwegian and found the food better on Celebrity, especially the buffet. Buffet pizza was excellent and there was wait staff serving beer, cocktails, etc in the buffet. We were sailing during Hurricane Dorian but the Captain did an excellent job, getting us to Bermuda ahead of the storm, a half day early and sailing behind it on the way back to port. Weather was excellent so many people used the pool (not us, we are not pool people). We spent some time in the casino, typical of all cruise ship casinos. We booked a Ricky's minibus tour of Bermuda. It was excellent and $50 per person cheaper than the same excursion from Celebrity. Our one Celebrity excursion was the boat tour of Bermuda homes. Our guide, Mark, was excellent and we enjoyed a beautiful day on the water. We missed the O'Sheehan's bar/grill we've enjoyed on our Norwegian cruises. Late night dining was only available in the buffet. We also missed the cocktail lounge entertainers we've enjoyed on Norwegian: piano, some classical players, etc. We paid the upcharge for the top beverage package but found the bars and bar staff not as much fun as those on Norwegian. This is probably one of the reasons the Celebrity crowd seemed more subdued and formal. There were two nights when you could wear cocktail attire to dinner but it was not required. Read Less
Sail Date September 2019
We chose this ship because of the three day port stop in Bermuda. As an added bonus and due to Hurricane Dorian, we got an extra half day. Embarkation was the smoothest I have ever seen on any ship except Crystal. When our room was ... Read More
We chose this ship because of the three day port stop in Bermuda. As an added bonus and due to Hurricane Dorian, we got an extra half day. Embarkation was the smoothest I have ever seen on any ship except Crystal. When our room was ready, the luggage was already waiting for us in the hallway. Well done. I really liked the ship and the public spaces. It never felt crowded, even at the buffet on the first day when we boarded. The food in the main dining room was delicious, and the service excellent. I also loved the sushi bar and Tuscan Grille. It was well worth the upcharge for Tuscan Grille. However, the three in our party had major issues with Qsine. The menu was weird, the service unusual, and they pushed and pushed food on us to the point that it was annoying. We don't like to waste food and kept politely declining additional dishes, but they didn't take no for an answer. I wouldn't bother ever returning to Qsine. The entertainment was hit or miss. The Beatles act was decent, I would say. The comedian was in the middle. We didn't attend any of the other headliner shows. The live music in the lounges was generally atrocious. While the musicians were okay, the singers could not sing at all. I found it difficult to listen to. The DJ'ed events were good, especially the silent disco, which was possibly the most fun we had on the ship. Loved the spa and fitness facilities. Had a salt scrub and also took a spin class. I wouldn't bother booking a room to get use of the Persian Garden- it was nothing to write home about. As for Bermuda, I would never have anything negative to say about it. We love this island and have been here five or six times. The only drawback is docking at King's wharf and having to wait for the ferry in the blazing sun. Not my favorite thing. I noticed that the Celebrity survey had no space for negative comments/room for improvement. So other than the ones noted above, I would like to state that I thought the photographers were beyond obnoxious. They wouldn't take no for an answer and at one point asked us if perhaps we "didn't like each other" and that was why we didn't want photos. On the fourth day we were talked into a "free" photo session in a private room the next evening. We were told to return the following night to view the proofs, which we did. Imagine our surprise when we found out that a) the pictures were in black and white and b) the lowest package price for five 8 X 10 images was $550! The purchase of all the images from the session would have set us back $2500! Yes, you read that right. So as we had declined all the other pictures, we left the ship with exactly zero pictures taken by the ship's photographers, and were extremely disappointed and even angered by this bait and switch technique. Not sure I would sail Celebrity again for this reason alone. I'm going to have to reflect on it more. We had a family veranda cabin, which I have reviewed below. I also want to comment on what a nice job they did of keeping the pool/solarium ladies' room clean. A woman was in there almost 24/7, constantly tidying up. In the evening, they moved the attendants up to the restrooms by the dining area. They did a great job. Read Less
Sail Date September 2019
I enjoyed my cruise on the Celebrity Summit to Bermuda. I have cruised many times to Bermuda on different lines and I have cruised to extensively on all the major brands to many destinations. The last time I cruised with Celebrity was in ... Read More
I enjoyed my cruise on the Celebrity Summit to Bermuda. I have cruised many times to Bermuda on different lines and I have cruised to extensively on all the major brands to many destinations. The last time I cruised with Celebrity was in 2001 so it was nice to return. Of course nothing stays the same and unfortunately some things that I loved about Celebrity has changed. Gone are pianos and harps playing instead DJs are playing in the main lobby. This kind of takes away from the elegance of it all. I am in my late thirties so I am guessing Celebrity is trying to appeal to people younger than I? They just seem like they can’t find their target audience. In any case, the Summit looks great after her renovation. I loved the interior design and the look of the staterooms. The only place they didn’t renovate was Cellar Masters and Sushi on 5. All in all she looks fairly new. The food was good to average as was service. The buffet restaurant flowed well and had a great selection of food. Embarkation was easy as was the departure. Entertainment seemed plentiful and while the shows were good the performers were excellent. The captain and his officers were very visible and courteous. This was my 10th time visiting Bermuda and it never disappoints. In my opinion, it is one of the best islands that offer some of the best beaches. Simply put, Bermuda is beautiful and I could have stayed a few more days! With all the alterations the Summit has had over the years, the ship doesn’t flow so well like she used to. Sushi on 5 blocks the flow of traffic, the added cabins on deck 11 block the jogging track and the new cabins added on deck 3 hide the Tuscan Grill. You have to go on hunt to find that restaurant. For the life of me I don’t get how they can do that but I guess they paid someone big bucks to come up with that idea. There are no longer any printed directories in the cabin so there is no way of knowing the number of room service or other services for that matter. Even guest relations gave me a wrong number for room service. I traveled with a few other people in cabins scattered around the ship. The inconsistencies with cabin amenities was rather large. My room did not have the advertised robes and tote bag other rooms had that and umbrellas, others had none of the advertised amenities. For me I personally do not care if I don't have robes but they do advertise these amenities. They also push beverage packages and upgrades very aggressively on embarkation day. Many crew would not take no for an answer which was rather uncomfortable. Overall, I had a great time and I would sail Celebrity again if they had an interesting itinerary. Sad to say but I felt Celebrity fell a little flat in some areas hopefully they will make changes. Read Less
Sail Date August 2019
It was my 1st time on Celebrity & I loved it except for the line we would have to make at the restaurant even though we had reservations & it was a hassle trying to get the same servers we have before because we absolutely loved ... Read More
It was my 1st time on Celebrity & I loved it except for the line we would have to make at the restaurant even though we had reservations & it was a hassle trying to get the same servers we have before because we absolutely loved them, Vincey & Julius were wonderful & it’s not fair if we had them for almost the whole week, we were not able to get them the last 2 days, we also had Anish, Sandry & Wilson, all 3 just as great,. Benny our room attendant was amazing & we couldn’t have asked for a better person. Shows were good, not great, the performers were amazing but I think the shows could have been more upbeat, the comedians were great. Customer service personnel were very nice & helpful. The ship is beautiful & I liked that the buffet food was fabulous, the menu at the restaurant was also outstanding. The cabin was roomy & just loved that the bathroom was bigger than other cruise lines. I would definitely use Celebrity again & recommend to family & friends. Read Less
Sail Date July 2019
We chose this cruise to accommodate a friend who taught school. Everybody had a good time. The biggest problem was in the Cosmopolitan Restaurant as some of the items were overcooked. We ended up having most of our lunches and dinners in ... Read More
We chose this cruise to accommodate a friend who taught school. Everybody had a good time. The biggest problem was in the Cosmopolitan Restaurant as some of the items were overcooked. We ended up having most of our lunches and dinners in the Ocean View Cafe and it was quite good. One has to be very careful walking on that deck. Regarding the time spent ashore, the walk from the gangway to the meeting place was quite long. Since I'm now using a cane, it was difficult to get around St. George and the Royal Naval Dockyard. I recommend an informal restaurant there that served excellent pizza. Several nights we attended the theater shows (mostly musical revues) and they were excellent. I especially liked the group Uptown. I also enjoyed participating in the trivia contests. Our last night on board we had dinner in the Tuscan Grille. Their selection was fantastic. Also, since we had a tad left in the shipboard account we distributed it as tips. Our friend found several nice purchases at the shops in the dockyard and St George. Embarkation was OK and disembarkation went much better after the first 3 groups left the ship. Read Less
Sail Date July 2019
Nice ship , clean,and staff attentive to our needs. The refit was nice, rooms are brighter,and the shower glass door a welcome addition. This is our 11th time to Bermuda,, the ease of sailing from Bayonne for us Jerseyites is ... Read More
Nice ship , clean,and staff attentive to our needs. The refit was nice, rooms are brighter,and the shower glass door a welcome addition. This is our 11th time to Bermuda,, the ease of sailing from Bayonne for us Jerseyites is incredibly easy, especially with the lovely new parking facilities at the port. Check in was quick and easy, the ship was ready and our bags arrived quickly. The staff we encountered were all excellent. We did have a problem with our first waiter, but the maitr' d was unilaterally aware of the problems and spoke with us at breakfast in the oceanview the next morning and satisfactorily altered our dining situation. Kudos to Dragos. He was wonderful. We found the food to be very good, a lot of fish choices in the oceanview most days for lunch, the new stations with; lobster rolls, stir fry, vegan, indian, daily chef specials, grilled steak, pork chops, chicken breast, fish, and salads. We are watching our carbs etc, and found many healthy choices. There seem to be much more room for seating since the refit. The hamburger and hot dog grill by the pool was also good(great mushroom and onions) The pool area was nice, still the every present chair hogs present, but as we age, I am up at 6am so no problems. We stayed on the ship the first Bermuda day, and had the pool to ourselves!!. Nice, quiet. The weather was a little hazy and drizzly the first couple of days, but improved. Always had a decent breeze. Went to the beach one day, very enjoyable. You can't miss horseshoe bay, and there are many other nice alternative beaches in Bermuda. The entertainment on the ship was very good. We especially enjoyed the English singer and her guitar accompanist. and the bar staff in the wine cellar. Overall an excellent escape from life at home. Read Less
Sail Date July 2019
My new bride and I decided to take this cruise for our honeymoon. Check in and parking at the Bayonne terminal was SUPER easy! 30 minutes from leaving our car to in our room! We paid for a concierge balcony room, room 8108. We were ... Read More
My new bride and I decided to take this cruise for our honeymoon. Check in and parking at the Bayonne terminal was SUPER easy! 30 minutes from leaving our car to in our room! We paid for a concierge balcony room, room 8108. We were VERY disappointing to see that our balcony was basically cut in half on a diagonal making it very small and very hard to have both of us on the balcony. We were also not very happy to see that celebrity did absolutely nothing to acknowledge that it was our honeymoon. Basically if you are going on your honeymoon, pick Royal Caribbean and not Celebrity. Other than that this cruise was SUPER relaxing! What made it different that Royal is there are not as many activities during sea days which leaves plenty of time for napping and chilling! The food was PHENOMENAL! Everything was cooked to par and met all of my expectations. We had Inocente and Suvingar as our wait staff the first night and had others other nights who were not even friendly, but we ended up requesting them for the remainder of the cruise. For my birthday we went to the Tuscan Grill in which we were treated like royalty! They served us TOO much delicious food that we couldn't even eat the birthday cake they gave us but they did room service it to the room for free! The late night pizza and cookies at the Oceanview cafe were the perfect midnight snacks! The ship itself is very beautiful and very clean! It is a smaller ship and it does get tight on deck 4 since the dining room, casino, and theater are all on the same floor and gets crowded to get from place to place. Elevators are hard to catch as well since they do one job at a time as opposed to stop floor by floor and are also usually packed. They also decide to clean the elevators when it is time for all the passengers to disembark at the ports so imagine thousands of people trying to use only two elevators.... The pools were very small and could only hold 20 people at a time. The solarium pool was closed often as well. Forget about finding a chair, it is NOT going to happen unless you wake up at 6AM to reserve a spot. They put signs out to not do that but people do it anyways. I recommend enjoying the solarium beach chairs and beach "pods" in the evening. It was very quiet, comfortable, and had nice relaxing spa music to relax you after a long day! I wish I had these chairs at home! Dan the cruise director is certainly a character and his sidekick Nacho was a joy to have on the ship! The evening entertainment was AWESOME!!! In the end, Bermuda was stunning and enjoyed our vacation! Read Less
Sail Date July 2019
We chose to sail on Summit for the fifth time, because we love the ship and we also love that it's not HUGE, and it sails from Cape Liberty and that is a port we can drive to, rather than fly. We have had four wonderful cruises on ... Read More
We chose to sail on Summit for the fifth time, because we love the ship and we also love that it's not HUGE, and it sails from Cape Liberty and that is a port we can drive to, rather than fly. We have had four wonderful cruises on her in the past six years. Sometimes the drive from Philly to Bayonne has been a bit crazy due to road construction but this year it was as smooth as could be. We were early enough to secure a parking place in the parking garage, which was what I was hoping since we were leaving our fairly new car there for a week. However every time we have parked in cruise parking at Bayonne it has always been fine, whether in the garage or not. The only glitch with embarkation was that we were told by the stevedore when we dropped off our luggage, that we could not bring a case of bottled water onboard, even though we had a ship luggage tag on it. We have always done this in the past with no problem. He insisted it was a new rule, but that we could "carry on" the case of water. Well we weren't going to park and walk all the way to the terminal and then onboard carrying a case of water. I have a kidney condition which requires that I drink at least 64 oz of water/day, and while we did have the premium drink package, it's just been easier to have the bottled water in bulk available in our cabin. :( My husband put a few bottles in his carry on bag. Because we were booked in a suite we had almost no wait to check in, and before you knew it we were onboard, and given a glass of champagne. We were informed we could drop off our carry on bags at our suite and pick up our cabin keys there. We did this and headed to Luminae for lunch. The service in Luminae was excellent, as it has been on the prior two cruises. We were happy to see our waiter from last year there still too! The food was good but I was disappointed they didn't have the fried chicken and waffles we had the first day onboard last year. At dinner the first night we had excellent service as we did the entire cruise this time as well. The sommelier was very attentive and we never had to wait for anything. The food portions are sometimes a bit small, but for me they seemed very healthy and certainly filling. Desserts were extremely tasty (cheesecake, strawberry shortcake, and chocolate mousse cake are ones that we shared). Our cabin, a Sky Suite, was roomy and well laid out. We stayed in the same cabin the prior two years and it was exciting to see the changes from the "revolution!" We found the decor to be brighter and lovely. The bed was a big improvement and it was extremely luxurious and comfortable, as were the pillows. What was lacking was the amount of shelving, both in the bathroom and next to the desk. Several shelves have been removed for purposes of decor I guess. The wall next to the desk had two magazine racks; not very useful. Where the shelves used to be in the bathroom beside the commode, there was just a big empty rectangular space. Pretty, but not efficient with regard to space. The bathroom was MUCH brighter. However the shower seemed even harder to get into than before. The step up into the tub is as high as ever (we always bring a portable step stool to help getting in and out of the shower/tub), but there is a glass immoveable partition next to the commode which makes it impossible to turn the shower on without getting doused in the process. The shower curtain clung to the bather because it was in between two immoveable glass partitions. I venture to think some passengers might have trouble squeezing between these two immoveable glass partitions to get into the tub/shower. Also the fixtures in the tub/shower were difficult to adjust, and at one point one of the temperature control handles came off in my hand when I was attempting to adjust the temperature in the shower. We chose this stateroom mostly because of its oversized balcony. I had spent months looking forward to sitting in a lounge chair reading a book on this wonderful balcony. Unfortunately and to our surprise, the previous comfortable lounge furniture has been replaced with two stiff wood and metal upright chairs, a table (which was fine) and a love seat, with a cushion that seemed to absorb water. There were two concrete foot stools that were virtually impossible to move due to their weight. The second or third day we appealed to our butler and he got a lounge chair for me to use on our balcony. He told us he was going to leave it there for future guests, as it seemed like a good idea! Whomever redecorated the balconies apparently thought stiff wooden chairs would be great for lounging on a lovely balcony, rather than lounging as most passengers would enjoy on vacation. Hubby arranged for a surprise for me on our anniversary, and flowers were waiting after dinner, as well as rose petals on the bed and two towel swans facing each other, making a heart. VERY romantic! He had assistance on this from Rhiannon, one of the concierges in the Retreat (she was so helpful every day!). We ate in one Specialty Restaurant, the Tuscan Grille. It was super easy booking a reservation for that meal the night before on the Celebrity App. I loved that this was so easy and we could see what times were available. Saved so much time and effort, rather than calling, etc. The service in the Tuscan Grille was excellent. The food was delicious and the portions were large. The chicken (parmesan) was a very tough piece of chicken, but the sauce and eggplant parmesan were delicious. Not sure the meal was worth $90, but it was a nice diversion from Luminae where hubby got tired of the menu there. We didn't attend many shows. We saw some of the comedian and he was very talented (magician and hypnotist) and very entertaining. Did not attend any of the regular shows with the ship entertainment singers/dancers. The port shopping talk was very informative and lots of great prizes were given out there (there was a raffle). Also VIP shopping coupons could be picked up later for shopping in the port of Bermuda. We shopped at Kings Wharf and picked up some souvenirs. The Clocktower mall has a little bit of everything and is always fun, and not too large. I always get a piece of jewelry at the Crisson store there, and I bought some Bermudian perfume as well. Two days in port we ate lunch at the Frog and Onion restaurant, which is newly air-conditioned. The food and service was superb. On the third day in Bermuda we took the shore excursion to Horseshoe Bay. The service to and from was very efficient (air conditioned bus). Even though we have been to Horseshoe Bay several times, it never disappoints. I was glad we chose to go to HB on the last day in port because it was less crowded than usual, even though the Norwegian Escape was in port when we were. Such a beautiful beach. Clean; the water is stunning; the sand is cool and pink. There are changing rooms, restrooms, a burger restaurant and bar. You cannot go wrong at this beach for amenities. We rented two loungers and an umbrella and it was lovely. On the last day at sea we were invited to a special luncheon with the Captain and a few of his senior officers. Only a handful of couples were invited, and I'm not sure how we rated the invitation, lol. It was just amazing, intimate, and this captain and his crew are truly amazing dedicated people. Debarkation was seamless. Hubby got brought some breakfast to me from the Oceanview Cafe, and then we headed to the Retreat to wait to be called to disembark. Oh I forgot to mention, the Retreat has also been revolutionized, and it's lovely and has great service. Hubby missed the leather chairs and paneling, but I thought it looked peaceful and airy. Our only problems on this trip were getting the items we had pre-ordered (and paid for ahead of time) to be in our cabin when we set sail. NONE of the items we ordered (wine, rum, flowers) were delivered on sailing day, and when we inquired, nobody seemed to know anything about them. We had to complain numerous times but finally got the rum and the wine on the second and third days. After debarkation, we collected our car and luggage and were on our way home by mid-morning. A great trip. :) Another wonderful cruise for the memory books. Read Less
Sail Date July 2019
Chose this cruise as it was driving distance for us and it was a first with Celebrity to try and also to see a new refurbished ship. The parking at the pier was a bit expensive but nice and convenient. It was 22.00 per day you have to ... Read More
Chose this cruise as it was driving distance for us and it was a first with Celebrity to try and also to see a new refurbished ship. The parking at the pier was a bit expensive but nice and convenient. It was 22.00 per day you have to take into consideration northern N.J. Prices are high in the area. Signs to the terminal seemed to be good and then disappeared had to ask directions found out others had a problem Any drivers new to the area put Costco in your GPA that is where you turn in for Cape Liberty cruise terminal The Summit was really pretty with all the new decorations and cabins were nice. Some missed the love seat and coffee table,but we liked it. Was not happy with operation of the tv. They also had no music on the screen while the channel was just showing the ship in dock or cruising along. The food was only fair. Some items salty, cold soups very watery no flavor. The buffet had a very big selection of foods, did not eat in the restaurants that had an additional charge. Photography people were always wanting to take a picture,thought a little to much. Shows were a big variety and different each nite a few signers they had 3 nites in a row. Nicer if they could have been on board at a better variety of times. Did not use spa,pool,or indoor pool. The crew was so so nice ,room attendant nice and room was lovely. Dining room waiters so good one top one Orlando very professional explained food good and not so good. We had anytime dining some times we had to wait but not more then 30 minutes with the beeper If the cruise was going to locations I wanted to see I would choose this ship again. Other then being all new in March it was not much different then any other line and we have 50 plus cruises under our belt Read Less
Sail Date June 2019
I chose this cruise as it included Boston and Bermuda which I have always wanted to visit. It was also for my husbands 60th birthday. We have not cruised with Celebity before, but have been with NCL, RCI, Carnival and P@O. Check in was ... Read More
I chose this cruise as it included Boston and Bermuda which I have always wanted to visit. It was also for my husbands 60th birthday. We have not cruised with Celebity before, but have been with NCL, RCI, Carnival and P@O. Check in was smooth. We had an ocean view cabin 7009 which was the biggest most well appointed cabin we have ever had. It had a huge window, 2 american sockets and 2 european sockets plus phone chargers above them and phone chargers next to the bed. There was plenty of storage, and big bottles of toiletries in the spacious bathroom. We were also provided with an unberella and a beach bag, plus beach towels. There was a large flat screen tele on the wall in front of the bed. Drinks, gratuities and WIFI was included in our price. We had the classic drinks package but paid an extra £100 to upgrade my husbands to the premium package as that included champagne and more choice of cocktails. It was well worth it. The internet was fast. The food in the main dining room was good but there was not much choice. A lot of things were served every night with only a few extra dishes. The portions were adequate and the sirloin steak very good. The buffet for breakfast and lunch was very good with plenty of choice but not as good in the evening. There were always plenty of free tables and no long queues at the stations. The choice of wine was not very good. A choice of 3 reds and 3 whites. If you wanted a snack in the day and didnt want to go to the buffet there was only the outside pool grill which just served hot dogs or beef burgers. There was always plenty of sunbeds and the towels were already placed on them for you which was a nice touch. The pools were lovely and very deep. The staff were all very friendly and polite. Two things that went wrong with our cruise were that I had pre ordered a birthday cake for my husband to be delivered to our room, it was not done and I had to go to guest services twice before he got it. It was then delivered late afternoon and as we had just got back in from an all day trip and were going back out in an hour we just had a tiny slice between us and were going to eat it the following day. However when we got back after our trip the next day, the cake had beem removed so we never got to eat it. Also my luggage did not get taken to our room. I eventually tracked it down at 6 pm behind the guest service desk with no explanation as to what it was doing there. The ports were ok , we could have done with more ports and less days on the boat. We took excursions from the taxis outside the boat in Bermuda, they were half the price of Celebrity excursions. We did the Freedom Trail in Boston, the guide was a bit boring. The trainee guide gave us better information. In Bar Harbour we did the mini bus and Cadillac Mountain tour, that was quite good but the guide kept forgetting things and repeating herself. Portland we walked aroung ourselves we did the trolley tour for an hour, that cost 21 dollars each. Our fellow guests were all retired and the whole entertainment seemed geared to older people. There was non of the fun of Carnival. RCI or NCL. For that reason we will not be sailing with Celebrity until we are a lot older and we are only 59. The gym was very good, I did the stretching and stomach class every morning at 7 am and that was good. We had a massage from Jane who is Thai and that wasexcellent. However we paid a "special price" for it on embarkation day 209 dollars each for 80 minutes, but on the final day the special price for it was 89 dollars! That was annoying. Read Less
Sail Date June 2019
The Celebrity Summit has just come out of dry dock and has had a terrific makeover. Folk say that she is now similar in some ways to the Edge, on which we have not yet sailed. The ship is handsome, the decor very soothing with a calm, ... Read More
The Celebrity Summit has just come out of dry dock and has had a terrific makeover. Folk say that she is now similar in some ways to the Edge, on which we have not yet sailed. The ship is handsome, the decor very soothing with a calm, serene, sophisticated aura. The cabins, in particular, are nicely done in beige tones. Lots of storage space. Sadly, no coffee table so room service is a challenge! The bathrooms are sleek but tight and their compactness could be an issue for some passengers. We weren't overly happy with the new configuration of the Oceanview Cafe. There seems to be more seating so finding a seat is not usually a problem but it always felt a little chaotic as passengers tried to navigate the various stations. There are a number of attractive bars, none of them ever overcrowded. Unfortunately, there seems to be no game or card room and, sad to note, no library to speak of (there is a miserable book nook in one of the lounges with about thirty books in a number of languages that is really unsatisfactory); this seems to totally ignore the likes and wishes of many of the passengers. Folk are now spread out on the ship playing board games and cards, occupying necessary space, for example, in the Oceanview Cafe. There is one small lounge next to Sushi on Five which was never, ever occupied which would have made a nice place for a library or cards. This entertainment aspect was not well thought out but seems to be a trend, assuming everyone is now content to be on their electronic devices. The on board entertainment on Celebrity continues to disappoint, never rising above the mediocre. However, on this sailing, praise to Anne Steele and Ric Steel (not related; they performed on separate evenings) two exceptional entertainers - above par! Our major disappointment was the cuisine in the Cosmopolitan Restaurant. Dining is usually a big plus on Celebrity but not on this occasion. Curiously, the food was just acceptable on the first five or six nights, never better than okay. Suddenly on, perhaps, day six the food improved significantly and was up to the expected Celebrity standards. It seemed quite peculiar and we couldn't find any logical reason for that; it was unfortunate that the first nights were really underwhelming. As always, the dining room staff was delightful. We must single out Branco, our Sommelier - he's just great! And the matre'd, Vitaly, does a commendable job. Our cabin attendant was excellent and we never wanted for anything. Embarking and disembarking at Cape Liberty was smooth and super easy. Read Less
Sail Date June 2019
While we were touring the South Pacific in January on the Aranui 5, cargo/passenger ship, I spotted a cruise with Celebrity called, “Sail Away and Beyond.” We had sailed with Celebrity many years ago in the Western Caribbean and we ... Read More
While we were touring the South Pacific in January on the Aranui 5, cargo/passenger ship, I spotted a cruise with Celebrity called, “Sail Away and Beyond.” We had sailed with Celebrity many years ago in the Western Caribbean and we thoroughly enjoyed the experience so we were tempted to book the cruise. The cruise started in Newark, New Jersey, sailed up the coast to Rhode Island, Portland, Bar Harbour, Boston and Bermuda for 11 days. This special promotion allowed us: Premium Beverage Package, Free Internet, Free Gratuities and $300.00 U.S. for our cabin. Excellent deal, only had to book airfare from Toronto to Newark, New Jersey. Upon arrival at the airport in Newark, we followed the signs to the baggage claim and then the taxi stand. A lady printed out a receipt for the transfer to the Bayonne Cruise Terminal. The cost was approx. $48.00 incl. tolls and tips on top. You paid the cab driver at the end. Fifteen minutes later, we were at the terminal. We arrived on a Wednesday, mid day, so that might have accounted for less traffic. Noticed, we passed a Costco Store on the way to the terminal. If I had known and did not have a beverage package included, it would have been a good opportunity to pick up some premium wine for our cabin since they allowed 2 bottles aboard upon embarkation. The whole trip was wonderful, highlight being Bermuda for us. Staff was outstanding: Wayan our Cabin Stewart, cabin 6082, mid ship, starboard side,(good location), Cosmopolitan Dinner staff of Ernesto, Priya, Josip were excellent, Cafe Bacio waitress, Olesnia was very efficient and friendly, Oceanview Restaurant-Amornlaka, our pastry and coffee lady was a treat to see with her smile in the morning for breakfast. Wine Stewarts at lunch were very accommodating and engaging-Rikka, Jenny, Josip, and Tetiania. Celebrity offered a variety of tours of which we only took two, one in Boston and one in Bermuda. There was a variety of entertainment and it was very good. We went to the 7 o’clock performance, then had our dinner seating at 8:15 pm. Menu also had a variety of selections. Evening meals in the dining room were varied and tasty but often luke warm by the time it arrived at the table. If I was to do this over again with Celebrity, I would chose seating on the fourth floor which was anytime dining with various guests because the kitchen is closer. Food had to be transferred from level 3 to level 5 in our case and I can understand why it arrived mildly warm. Dress was not overly dressy at dinner except for the “Chic” nights. If you are interested, I will write about the places we visited on excursions on Trip Advisor since I like their format better. Read Less
Sail Date June 2019
My husband and I chose this cruise mainly for the ports. Both embarkation and disembarkation went smoothly. The ship is beautifully refurbished and our inside cabin was spacious and always kept clean by the cabin stewards. We ate breakfast ... Read More
My husband and I chose this cruise mainly for the ports. Both embarkation and disembarkation went smoothly. The ship is beautifully refurbished and our inside cabin was spacious and always kept clean by the cabin stewards. We ate breakfast and lunch in the Oceanview Café and dinners at the Cosmopolitan. The food in the Oceanview Café was ok, not great. The fruit selection never varied - 3 melons + pineapple along with unfrozen strawberries in the morning. I especially liked the stool seating facing the windows - it was nice to get an ocean/port view at breakfast or lunch. The dinners in the Cosmopolitan were ok, service was excellent. The tables in the dining room are squeezed together too close so a table for 2 may as well be a table for 6 or 8. We didn't use the solarium or outdoor pool area other than early in the morning or late afternoon (that was when there lounges available). If you like very loud music then the outdoor pool was your place to be--but not for us. The rooftop terrace was a nice quiet area if you could get covered lounges. We did watch a movie there and it was ok, again it was good if you had a covered lounge, otherwise you sat in the sun. This was a useless space unless you like sitting in the full sun. We did find other quiet areas to sit as well. Nightly entertainment was better than the usual ship singers and dancers. The guest speakers were excellent. Excursions we took were good. Read Less
Sail Date June 2019
Nice vacation with my parents and sister. Our parents are in their 60's and we are in our 20's. We live in philadelphia, so we love departing from bayonne only 1 1/2 hour drive. Easy embarkation, they only had 2 security lines ... Read More
Nice vacation with my parents and sister. Our parents are in their 60's and we are in our 20's. We live in philadelphia, so we love departing from bayonne only 1 1/2 hour drive. Easy embarkation, they only had 2 security lines open during peak boarding time at noon. We did have to wait in about a 15-20 minutes line. I guess they only use all the security stations for larger ships. Ship was just refurbished and looked really nice! This was our 3rd time on this ship and the renovations were really nice and modern! Cabins doors are not sound proof. You can hear doors slamming outside, guests and stewards talking. So many morning announcements, they had a crew drill at 9:30a.m. I like to sleep in when i'm on vacation, total disgrace being woken up everyday at 8 or 9 by announcements. On other cruises you could turn these announcements off in your cabin, there was a knob we turned off but didn't stop us from hearing the announcements. Captain would talk everyday at 9:30 then cruise director would come on and read the entire cruise planner. I put a pillow under my door but didn't help. On the tender days every 5 minutes starting at 8a.m. You hear a woman come on announcing the next tender ticket number, it should just be announced in public areas not cabin hallways!! Always working on leaking pipes inside the hallway doors starting early. Very hard to sleep in and we would have deep sleep signs on our doors and stewards would just hold conversations right outside. Public areas were clean and crew was fantastic, helpful and so friendly! The pools drains are really loud and became annoying to hear while you were swimming, sounded like loud traffic. They have 2 outdoor pools, however were cold. Only swam when we were in bermuda. The solarium pool is hot and has jets and an area to lay on, relaxing. Broadway shows were only okay and they don't have enough entertainment for a 11 night cruise, felt like we just had the entertainment they use for a 7 night. Kept having silent disco parties had 3 total and that was the only party or activity to do besides the shows. Guests were mainly 65+ and i think silent disco is for younger people and it was a disgrace that's all that was offered on those nights. They said there would be a abba night, never happened. They had one motown theme night, no other theme nights. Most of the shows were just one singer. I'm not saying they weren't good singers, just we find those shows boring and we ended up leaving. They had 2 comedians that were funny and the late night comedy show was okay, the audience was older and i think the comedian was uncomfortable being too dirty. They had a comedy magician that was awful, it's like a kid show. I don't know anyone over the age of 8 who would enjoy this show. Stupid jokes and skits with stuffed animals, waste of time. They had a motown trio and they were good, however compared to the other shows they were the best of the cruise. They don't use their singers and dancers enough. Most of the time they were just eating in the buffet. They should have had a 3rd show. No welcome aboard or farewell show. The 2 house band female lead singers were horrible and i didn't mind they didn't play enough, i like the radio or dj more. The line dancing they had were fun. So many crew members eat in the guest's buffet. It used to just be a few officers on other cruises, now singers, dancers, kids crew, casino staff, spa, gym crew would all be in the buffet. Sometimes you would have to wait in line behind them while getting omelets, pastas. They should be eating in the crew area. More employees than guests were in the buffet at times. Dining room waiter and assistant waiter were fabulous. Food selection was usually poor, however the food i did like was good. Buffet selection was good and food was good too. I loved scoops plenty of ice cream and sorbet. Only they didn't have chocolate custard everyday. Spa cafe was good, loved the chicken salad and was a good location right near solarium pool. Great weather in the ports. One sea day it rained. When we were in rhode island and maine it was too cold to go outside on deck. We like sitting out on deck, so we decided to just take caribbean cruises moving forward. We loved being on deck when we were in bermuda. We did have a nice time and would sail on celebrity again. Just cabin doors need to be sound proof and you should only hear emergency announcements, crew drill used to be later in the day. More activities and theme parties need to added. Read Less
Sail Date June 2019
I must say that Bermuda was beyond beautiful and the weather was perfect. The ships refurbishing is really nice. The cabin colors were perfect. The shower is a little small and the grab bar is not in a great place. Lots of banging into it ... Read More
I must say that Bermuda was beyond beautiful and the weather was perfect. The ships refurbishing is really nice. The cabin colors were perfect. The shower is a little small and the grab bar is not in a great place. Lots of banging into it while showering. The crew was amazing not one complaint. The wine master Sedat went above and beyond to keep us supplied in great wines. Did the chefs table and would highly recommend it! Fabulous menu by Daniel Boulud. Aqua is a great restaurant, portions were adequate, food was good. Qsine was not a favorite for us, neither the seafood lunch or dinner. Really enjoyed the ports, both Boston and Maine. Clam chowder and Maine lobster what could be bad. The only issue we had was when a passenger was struggling in pool and she needed assistance. Someone should have had the pool closed without me having to have told them too. Read Less
Sail Date May 2019
No flights necessary, big plus, love Bermuda and Bar Harbor although temperature spread was alarming. Low 80`s in Bermuda and mid 40`s in Maine. Coming from Virginia, the southern approach allowed us to take a room on Staten ... Read More
No flights necessary, big plus, love Bermuda and Bar Harbor although temperature spread was alarming. Low 80`s in Bermuda and mid 40`s in Maine. Coming from Virginia, the southern approach allowed us to take a room on Staten Island's Hilton Garden Inn, included parking and shuttle service to the ship and back. EZPZ, less traffic. Embarkation was a snap at 11:30 am and the new policy of "drop your luggage in your cabin before lunch" was big hit for all. Our aft cabin was like a spring breeze, colors were shades of grey and light pink, light carpeting and drapes, glass door-ed cupboards and more drawers a plus. Big negative for us, no knobs in room or bathroom. YIKES! Where do you hang robes or coats especially with full closets? Not all the rooms were that way but when I questioned this, the reply was "clean, less cluttering" wrong. We ate mostly in Blu but breakfasts in the cafe were easy if you are and early riser. Did not need to think about specialty restaurants, ate 1 dinner casually and it was fun too. What we saw of the entertainment was very good, the combined voices in concert were probably the best we have ever seen on a ship. Overall, service and smiling faces were exceptional, lots of new hires breaking and blending in easily. Read Less
Sail Date May 2019
We chose it because of the 3 days in Bermuda. It was great. Also loved Bar Harbor and Boston. I did not like that they have eliminated the card room. Met Mah Jongg players on cruise critic but there was no place with a table big enough to ... Read More
We chose it because of the 3 days in Bermuda. It was great. Also loved Bar Harbor and Boston. I did not like that they have eliminated the card room. Met Mah Jongg players on cruise critic but there was no place with a table big enough to play except in the buffet. Very awkward. I loved the captain’s talk on how the ship works. Very interesting. But, I wish there were more experts on board to talk about the ports. Historical info in Boston and info on Acadia National Park would have been nice. There was a lecture on star gazing, but that night was cloudy so we couldn’t see anything. The entertainment was great and the production singers and dancers were terrific. Our biggest complaint was the select dining. The wait on some nights was over an hour and then when they seated us, there were empty tables all over. They need a more efficient system. All in all, it was a terrific cruise on a beautiful ship. Read Less
Sail Date May 2019
After being away from Celebrity for 9 years, gave it another try. Have been going mostly with Holland America and Crystal. Though I enjoyed many aspects of this cruise, there wasn't a wow factor that would tear me away from my ... Read More
After being away from Celebrity for 9 years, gave it another try. Have been going mostly with Holland America and Crystal. Though I enjoyed many aspects of this cruise, there wasn't a wow factor that would tear me away from my loyalty to HAL and Crystal. The ship dry-dock earlier in the year was well done for the most part. However, it was quite surprising that they didn't refurbish the Revelations Lounge on deck 11. The upholstery was tattered and worn. To have spent so much money on the refurb, and to forget about an important venue much in need of refurbishment is somewhat of a mystery. The food in the Main Dining Room was quite good with great variety. However, I strongly recommend against their 'open dining' option. It is very disorganized, and the lines going into the dining room and the waits were very long, even though we had reserved times for each evening, and were Concierge Class. After 3 nights of this fiasco, we asked to be moved upstairs to the 8:15 set sitting, and that worked out quite well. The Ocean View Cafe and Grill (the buffet on deck 11) also had good food. The bakery station had excellent baked breads and pastries. Also enjoyed the carving station. At breakfast, the ham at the carving station went quite well with scrambled eggs. Though they had some good shows with the entertainers they brought in from on shore, the ships singers and dancers troupe was very mediocre at best. There wasn't a lot of variety either. Also, for such a big entertainment venue, the sound system in the Celebrity Theater was very poor. In talking with someone on the staff about that, they admitted it was a problem that they were working on. Concierge class is not worth the extra money. The only real advantage is the expedited embarkation and welcome aboard luncheon in the main dining room. The afternoon canopies were normally brought in around 2 to 2:30, too soon after lunch, and too long before dinner. 4:00 to 5:00 would have been more appropriate. Also, my room did not have the binoculars that were supposed to be there. Even though I asked about them, they were never delivered. When I spoke with the Concierge, he pretty much blew me off and was not very helpful or apologetic. The service was overall very good. Though we never tried any of the specialty dining venues, we were given high pressure pitches by a staff member from one of these venues to come and try them. Specialty dining was overpriced. The specialty coffee bar was very overpriced. After I ordered a double espresso, and was charged $5 for it, I never came back for the rest of the cruise. On HAL, I am a daily customer at their specialty coffee bar because their coffee drinks are reasonably priced and quite tasty. Found it truly outrageous that their all you can fit in a laundry bag special was $49.95, compared to $20 on HAL. By the end of the cruise you start to feel like you are more of a revenue center than a passenger. Though we enjoyed the cruise, and loved Bermuda, there wasn't a wow factor with the Summit, and several things they need to do better. Read Less
Sail Date May 2019
We started out visiting NYC a couple days before departure around WTC area. Terrible weather but the World Center Hotel was a perfect spot to visit what we wanted to see. On the day of embarkation we took Uber to Jersey port at a cost of ... Read More
We started out visiting NYC a couple days before departure around WTC area. Terrible weather but the World Center Hotel was a perfect spot to visit what we wanted to see. On the day of embarkation we took Uber to Jersey port at a cost of $100 for under 10 miles on a Sunday morning. The driver was actually shocked at the fare & said a cab probably would have been cheaper. At the pier check in was amazingly fast as we were suite guests (Celebrity Suite 6106). As is always the case we were privately escorted to the Retreat Lounge (formally Michaels). During our walk there our first impressions of the Summit’s current overhaul were nothing short of amazed. We had just gotten off the Infinity (a clone sister ship) 6 weeks prior and she is in desperate need of her own refit. To see the “before & after” differences were spectacular. Checking into 6106 we noticed how bright the interior now was compared to the other Celebrity Suites we have been in over the years. Off shades of white really made the suite much more pleasant than the darker rooms of before. I don’t know how long the white couch will hold up but for now it was like new. There is one extremely weird sized chair in the l/r that is seriously uncomfortable. The bedding was all new as well as was all the deck furniture. A major drawback is they have removed the outdoor table so dining on the veranda is no longer an option. We asked our butler (Carlos) if a lounger could be placed on the veranda & one was delivered with an hour. As I said everything is new except the old jacuzzi tub which gave us a nasty problem when the jets were activated. A dark oily film came out of the jets leaving a horrible brown ring on the tub each time it was activated. I won’t bore you with the details of our inability to get it fixed but the issue was never solved. I can’t offer an opinion on the main dining room service as we never ate there but its new interior really was nice. We ate mostly in Luminae with a couple side trips to Qsine & Tuscan. All were exceptional. Luminae’s menu can be a little unsettling at times (cold red beet soup with eel) & there were several times I had to order off their menu (using the one offered in the main dining room). Finally I found Luminae’s maitre d’ sort of condescending & a little obnoxious but he was definitely the exception as all the crew was as friendly as any ship we’ve even sailed on. The food in the two speciality restaurants was worth the cost. Outdoors the new Retreat sun deck is quite nice. At the extreme forward end of ship it is located atop deck 12. Being totally enclosed with glass the cooling breezes are cut off if you choose to sit in the middle. I recommend seating on the port or starboard sides if you can find them. Simple food items can be ordered there as well as all kinda drinks. If there is a drawback it’s that the infamous “chair hogs” have found their way up there & will lay claim to every nice hooded cabana lounger very early in the morning. Numerous times did I walk by these 2 person chairs and never saw anyone inside; just old towels & paperbacks. This area is for suite guests only but there is no one checking at the entry gate. The entertainment was usual cruise fare although the comedy acts were better than the norm. The age of the onboard crowd was extremely older than anticipated with very few young folks & even fewer children. I dunno if this is a plus or minus for you but it is what it is. While in Bermuda all three days had ambulances arrive at the pier & transport a passenger away. It was a very very old crowd. Regarding Bermuda- get a 3 day travel pass. You pick them up at a booth right on the pier. This allows you to travel on the bus (we did once) & ferry (we did a bunch) without restrictions. Although we didn’t use one I also can recommend renting an electric Twizy (about $100 a day with a 50 mile range). Google it and decide if the thing is right for you. Avoid mopeds & scooters at all costs...they’re death traps. The ship’s pier is not really near much of anything (sans the surrounding touristy stuff) so transportation is a must. Another recommendation here is stay away from Horseshoe Bay beach unless you’re a fan of hundreds of people. I know it’s recommended but you’re going to regret it once you get there. Many other pink sand beach options exist without the huddled masses taking up every square inch I highly recommend Clearwater out past the airport. We were one of 6 people there & there’s a cool restaurant next to the beach. Dining anywhere in Hamilton is mind numbing expensive...be prepared. The only excursion we took was a nighttime glass bottom boat tour out to the reefs & a sunken ship. It was a fantastic trip & I highly recommend it. We ventured off to the aquarium & zoo on our own. It was uninspiring but inexpensive. Disembarking was a breeze as again we were privately escorted off the ship & we able to avoid the long lines. We took the Celebrity shuttle back to the airport. This trio was definitely a 4+ out of 5 star trip. Read Less
Sail Date May 2019
My husband and I chose this cruise because we had never been to Bermuda and the price was right, both airfare and cruise. We paid for transfers on the inbound and that was a bit unorganized. We were met with a princess person, told to ... Read More
My husband and I chose this cruise because we had never been to Bermuda and the price was right, both airfare and cruise. We paid for transfers on the inbound and that was a bit unorganized. We were met with a princess person, told to sit and waited about 45 minutes. The terminal had long lines but they moved very quickly. Disembarkation was chaotic. So many folks decided to walk off, (we did because we had booked a flight at noon). The space was not large enough. People were waiting with loads of luggage, yes golf clubs as well as huge bags and wheelchair passengers too. There was even a ruckus between passengers and security had to be called. Once we got off the ship it was quick and easy. We caught a cab and made our flight in plenty of time. The cruise company does such a good job moving luggage and special needs passengers, I don't understand all the walk offs. They used facial recognition so we didn't even show our passports. Literally took 5 minutes. Our balcony cabin was ship shape. Loved the new colors and plenty of storage. Loved the glass showers. The gave us full size lotion which I appreciated. Our steward Jayesh was timely and we never wanted. Did not feel the need to upgrade. Dining room was very nice with lots of 2 tops. The best food in the Oceanview cafe is at the very back where they had 3 different types of grills going for fresh food. We ate at Sushi on 5 twice as it was a calm haven. We found the entertainment to be very good and always found a seat. The bartenders around the pools worked very hard, especially making all those frozen drinks. Their service was quick, professional and fun. I had a very good treatment at the canyon spa. I wish their sitting area was more welcoming. It seems like an afterthought. It is at the entrance to the fitness area. We had one little blurp with a door banging above our cabin in the womans dressing area. The seas were a bit chippy and we heard it the first night. I went and found the problem and brought it to the attention of the girl who was servicing the area. She took care of it and we never heard it again. i liked that we did not have to go through guest services and maintenance,that the first person we talked to took care of it. The dockyard has lots of cute shops and a wonderful fort and museum. it is worth the $. We took the ferry $4.50 vs cabs which were outrageous. Hired a guide Millard Lightbourne for one day and had the very best tour of the whole island. It is a set price, $50.00 an hr. the vehicle could hold 6 persons and was clean and comfortable. We felt we really got a feel of this beautiful island. Read Less
Sail Date May 2019
We go to Bermuda almost every year on the Summit. This year we took a suite. It is not worth the extra money. You had to look for the BUTLER very nice man but useless. Now for the worse part. The bath rooms are very dangerous. The tub ... Read More
We go to Bermuda almost every year on the Summit. This year we took a suite. It is not worth the extra money. You had to look for the BUTLER very nice man but useless. Now for the worse part. The bath rooms are very dangerous. The tub is to high, no Bar as you get into the tub. You have to reach around a glass partition to grab the vertical shower holder. No floor mat in tub they have this small built in bedded in the floor of the shower. If you the ship moves a little fast and you slip you are a goner. The soap are in big bottles low in the tub so you must have to hold them with two hands . Very dangerous unless you are in port. The light overhead in the bathroom are to low to do a wet shave. Next item, if you want to read the bed side lamps are below the mattress. Try reading that way. With all said a done the entertainment was first class. The people in the retreat lounge were great. The only thing i would suggest until they fix the problems in the bathrooms in S1 category and unless you are under years young I would pass. We are booked next year for the day Bermuda cruise in Aqua class. Read Less
Sail Date May 2019
Have cruised with Celebrity numerous times with multiple cruises on the Summit. Over the years we have grown to enjoy the size and style of the Summit, and itineraries suit our likes, as this is our first cruise following the Dry Dock I ... Read More
Have cruised with Celebrity numerous times with multiple cruises on the Summit. Over the years we have grown to enjoy the size and style of the Summit, and itineraries suit our likes, as this is our first cruise following the Dry Dock I thought I'd review the cruise. Despite our multiple cruises on this ship this was the first time we left from Cape Liberty Cruise Port. Not the best experience, only two lines/metal detectors for non-suite guests, checking in took at least 45 minutes to an hour, the slowest we have ever experienced. Luckily the rooms were immediately ready so we were able to ditch our bags and have a pleasant if somewhat crowded lunch in the Ocean View Cafe. We found most of the significant changes to involve the cabin (I will describe below) and in the Ocean view cafe. The Cafe located on deck 10 aft of the pool used to have a mostly linear configuration. This has now been changed to one of multiple stations with lots of empty space, allowing for an easier flow of passengers feeling less crowded. Most of the stations were similar and or the same to pre retrofit. A new bakery station featured wonderful freshly baked breads and pastry, super fresh and tasty bread sliced per order, with different breads featured daily! We generally like the Indian and Asian selections, as well as the carving station, and cold salads. All remained excellent. A fromagerie was added featuring a nice selection of cheeses. Breakfast remained the same always tasty and rapid. One great idea was the addition of sinks allowing diners to wash their hands (though most do not!). One new station is a make your own Cesar salad station. Problem is it relies on a mixing bowel that is used over and over by passengers, not the most hygienic concept. Moving aft there were changes at the sunset bar that were not to our liking. The canvas ceiling was removed and replaced with wooden slats that do not protect from rain or sun. All the nice wood and brass at the bar was replaced with Formica and veneer, quite cheap looking. Midships the library, i cafe, and other spaces were removed and replaced with more inside rooms. I cafe not located next to guest services is quite small with a markedly decreased number of computers going to be a problem when we need to print boarding passes. We mostly have our dinners in the MDR/ Cosmopolitan restaurant, fixed seating late. There were cosmetic changes to the dining room. The central columns are now white glass like structures instead of wood. Glass railing on upper floor is now frosted. New chairs and carpet. UNFORTUNATELY the menu has not changed in over a decade and is becoming boring and tired. Many of the dishes are presented like and taste like diner food, nothing elevated. The waitstaff however remain excellent and competent and are becoming unable to sell the menu on any given night. An extensive and great wine list which far exceeds the level of the food.As always the Martini bar was a great place for drinks before dinner, great selection of liquors and fun competent bartenders. production shows in the theatre were new (at least to us) and were very good. Guest acts were also very good. Too much use of DJ's at the pool both during the day and at the pool parties. Need to get some fun Caribbean bands back. Overall the service in all venues remains terrific and competent and it is the people and service that make for a great cruise. One port on this trip 2.5 days in Bermuda a beautiful island. We bought a transportation pass and went to the beach and town on our own. An easy island to negotiate. Beautiful horseshoe beach. Ferry rides to Hamilton and St. George are fun, and the towns offer excellent shopping, dining, and history/architecture. Tuscan Gril was marvelous with great food and service. Read Less
Sail Date May 2019
We usually venture farther afield, but chose this cruise for several reasons - a very high percentage of adults, recently upgraded ship, good friends were going, and we had never done a Celebrity cruise and wanted to find out if it's ... Read More
We usually venture farther afield, but chose this cruise for several reasons - a very high percentage of adults, recently upgraded ship, good friends were going, and we had never done a Celebrity cruise and wanted to find out if it's a cruise line we would use again This Caribbean cruise won't be our last. We surprised ourselves by loving the whole experience, especially the beautiful waters and charming ports. The Summit docked for a crazy amount of time at St. John’s, Antigua - an appealing port with way too many people trying to sell stuff. Next time we won't even bother going ashore there. We loved all the other stops. MUST DO: Cuban cigar shopping at La Casa Del Habano in Basseterre, St. Kitts. Sit on their balcony, enjoy a balmy breeze, and watch the world go by as you drink FABULOUS coconut mojitos while the other half roams the humidor. What could be bad? My partner snorkled in Bermuda - went on a high priced inflatable boat escapade to a reef. The currents were strong, there were no fish, and a woman got swept out and almost drowned. Our friends went on the shipwreck snorkeling trip and had a fantastic experience. CABIN: we were forward on deck 7 just off the elevators in 7072. Never heard annoying noise and the convenience was great. The recent refurbishment meant our cabin felt up-to-date and clean. The showers were always hot, The bathroom was immaculately cleaned twice daily and virtually every time we returned from whatever we were doing, our room had been made up. The housekeeping was flawless. The same could not be said for dining, which was a mixed experience. At Oceanview Cafe - the casual buffet - we spent a couple of days exploring and found a few favorites, which we ate whenever we went there - the eggs benedict station, the salad bars, and the surprisingly good pizza. With a few exceptions, the food had a sameness about it that was disappointing - flavorless, factory farmed eggs didn't help. There was no reference to the flavors of the Caribbean. The desserts were flat-out horrible, mostly fake tasting sheet cakes - like something at a bad Chinese buffet in a strip mall. The breakfast pastries were poor - heavy and stodgy. Sometimes a chocolate croissant was worth having, but the danish was awful. By contrast, afternoon tea at the Oceanview was worth having, with fluffy scones, jam and cream and delicious petit-fours, buns etc. Food hygiene at many Oceanview buffet stations was poor - too many cooks handled food without gloves. Some staff appeared to have no professional skills at all. What well-trained chef would present so-called "coddled eggs" which were in fact raw - the whites only half cooked and the yolks not to safe temperature! We dined often at Sushi-on-5 in groups of 6 or more friends- reasonable prices, great noodle bowls and well-made sushi. Other than one evening of inept service, the staff were attentive and friendly and we just kept going back. We were pleased with more formal dining at the Cosmopolitan, for breakfast (much better than the Oceanview buffet), lunch and dinner. Overall the food was good and the service was excellent. We hit Qsine on lobster day- definitely not worth the extra charge. The food was dry and reheated - ugh. The restaurant was poorly ventilated, gaudy, overly warm and just plain second-rate. Maybe we hit it on a bad day. The Martini bar was a highlight - great mixology and a lot of fun! The "service" desk staff on level 3 were slow and unfriendly both times we had the misfortune to seek assistance. Example: our disembarkation day-tour of NYC was cancelled, and no one told us till the day before. So we went down to book a transfer to JFK to void being stuck with all our luggage in the city all day. We were told we could not arrange a transfer as bookings were now closed. In the end, after we persisted, she caved and booked our transfer. We then asked for change of a $100 so we could tip housekeeping and the same unhelpful woman made some excuse and said she could not do that. Incredible. On balance, we would return to Celebrity Summit without hesitation for another cruise, but would book Aqua or Concierge, at least, next time. We book suites on our favorite cruise lines but won't spend the extra $$$ without trying out the ship or cruise line at a lower cost first - as we did with this cruise. Read Less
Sail Date April 2019
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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