This was our 6th cruise with Norwegian and our 15th cruise
It started with embarkation in san Pedro we checked in online and they gave us a time to show up at port. Only to find a large tent in a parking lot with a 3hr line to check in this was the worst experience ever . Never seen such disorganization.
The first stop in Cabo if you didn't buy excursion you could not go on tender for 2 ...
Have cruised several times with Oceania before and they were all fine in the past.Not this time.
We have a PH Suite which was fine with the exception of the postage size bathroom.
The Spa was not serviced and kept clean and the Steam room and Jacuzzi were both warm but to HOT. No Sauna.
My wife purchased the Premium Drink Package and more often than not could not get American Chardonnay ...
Never ever been treated like second class citizen since I have been cruising for over 27 years with this pathetic company. It does not matter what happens on this ship as nobody cares and nobody listens. The noise, food, officers were pathetic and overall I wish people would avoid this company like the plague. An officer actually snatched a spoon out of my hand and I wish I would have handled my ...
We arrived with high expectations as loyal princess cruisers.
Boarding was quick and efficient and cabin was ready but we were greeted by a foul stench in the corridor. Attended muster as we ALWAYS do and was scanned in, later that evening we received a letter 'telling us off' for missing muster. Went to reception to be told don't worry the scanners don't always work! not impressed.
Card ...