Holland America Line Africa Cruise Reviews

This was the Dave Koz Cruise 2023. It was booked back in 2019 for 2021 then had to be cancelled due to Covid. The service on this ship was HORRIBLE. The Customer Service Desk was useless and the Food was very bad. I admit that the Ports of Call on this cruise were amazing. The entertainment as always was some of the best. However, the service and the food were severely lacking. I ...

This is a shortened version of a 2,624 word review we sent to Holland America Guest relations and never got a response to: This cruise was our first travel adventure since the pandemic began in 2020. We booked this cruise to celebrate our wedding anniversary and to belatedly celebrate a milestone birthday that occurred during the pandemic. We booked a 5 star ship, which is our standard when ...