• Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Oosterdam Review

4.0 / 5.0
1,070 reviews

Worst Service and Food I have ever had on a Cruise Ship Holland America Ooserdam

Review for the Western Mediterranean Cruise on Oosterdam
10+ Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: May 2023
Cabin: Large Outside Stateroom (fully obstructed views)

This was the Dave Koz Cruise 2023. It was booked back in 2019 for 2021 then had to be cancelled due to Covid. The service on this ship was HORRIBLE. The Customer Service Desk was useless and the Food was very bad.

I admit that the Ports of Call on this cruise were amazing. The entertainment as always was some of the best. However, the service and the food were severely lacking. I have been on multiple Dave Koz cruises and this time the services was not up to par. I had to go to the Customer Service desk 11 times because I could not get into my room, my Key would just randomly stop working. I spent at least 10 hours of my trip at the Customer Service Desk. In addition, I agree with other Travelers that the food on this Cruise was not good at all. The service in the Main Dining Room was always extremely slow. I am looking forward to next years cruise, but regret that it will be on the same ship again. I will be posting on Yelp and any other website that I can find about the severe lack of service I received on this cruise. Something should absolutely be done before we sail next year in 2024.

Cabin Review

Large Outside Stateroom (fully obstructed views)

12 Helpful Votes
previous reviewnext review

Find an Oosterdam Cruise from $759

Any Month
About UsCruise DestinationsFirst Time CruisersFind A Cruise

International Sites

© 1995—2023, The Independent Traveler, Inc.

  • Privacy and Cookies Statement

  • Terms of Use

  • Site Map