American Queen Voyages USA Cruise Reviews

We had been on this lines American countess in the northwest 2 years ago and had a wonderful time. With all of the Covid precautions we felt very comfortable. The ship was lovely, but the trip began with a mechanical problem that held us over in New Orleans for an extra day. Being experienced cruisers we did not find this upsetting, besides, an extra day in New Orleans is a bonus. I do have to ...

Booked this cruise for my mom's 90th birthday celebration. When I requested a handicapped room, I was told all rooms are handicapped accessible. They were not. We spent the first day and a half waiting for an accessible room. I requested and received confirmation that we were seated for early dining as my mom needed to eat at a particular time, not at 8 pm in the evening. We boarded the ...

Given the restrictions of Covid-19, we were very pleased to be seeing the Pacific Northwest. We were confused when the initial embarkation staff did not seek our vaccination status, we had to insist to show it. The American Queen Steamboat Company did their best to maximize safety and minimize disruptions. The Columbia/Snake River experience has been educational and reaffirming of the ...

We enjoyed a fabulous on this line's competitor ACL and decided to try this company on same route. We were sorely disappointed from first boarding! Other line allowed our son to aid mobility limited father to get settled in room and these folks were abrupt and rude to son, refusing to let him help and said boarding area was for ticked passengers only. Passengers were herded in groups and put ...

Regrettably, our $7K cabin had malfunctioning air conditioning. It was terribly hot so we were provided with a fan! On the fourth day of the cruise, a maintenance person fixed the air conditioning unit but the thermostat was irregular and lowered to 65 degrees. With this, this, the air conditioning vent started dripping a significant amount of water into the carpeted floor. It was only after my ...

Cruised on the American Queen from St Louis, MO to St Paul, MN on August 2, 2015. Trip began with an overnight stay in St Louis. While at the hotel, we completed embarkation paperwork. I was informed that I had been moved to second seating for dinner. This was after being confirmed for early seating dinner since I reserved the trip in November of 2014, 9 months prior to sailing. I met with the ...

The boat itself is an interesting experience. It is like stepping back in history which is lovely. The food was below average. I heard this comment from other passengers as we were all at the airport on our way home. Some of the tour guides could use a bit of help. It was common for them to go off on their own agenda that was not part to the tour. The evening entertainment was great. ...

We sailed March 13th. We arrived 3 days early and enjoyed New Orleans. The Hilton was expensive, and had lousy water pressure. The trip began well, but we were stunned at the noise levels for our cabin. Walls are paper thin. Maintenance overhead in the middle of the nite led to sleepless nites. Room service slow or non existent. Cabin attendant. Seemed nervous and pressured, as did dining room ...

Having just returned from a 7 day cruise on the American Queen, plus a pre-night Hilton hotel stay, my wife and I certainly agree that the boat (it’s hard not to call it a ship, with its 400+ passenger capacity) is a lovely, nostalgia-inducing vessel with Victorian era furnishings and charming public rooms. We liked what we saw on their website video and booked one of the two flagship cabins to ...

I'm an active mature solo traveler, and experience with 36 cruises. I took Amtrak to the embarkation port of St. Paul, MN, and the train was better than the cruise. This cruise was a three-night round-trip Mississippi River cruise from St. Paul, MN to two ports, Wabasha and Red Wing, MN. Embarkation was a scrambled logistical nightmare with a grouch for a bus driver. Confusing printed and ...