We have been very pleased with our suite. We were upgraded to a queens grill penthouse. ALTHOUGH WE PROBABLY HAD OVERPAID INITIALLY BECAUSE WE BOOKED WELL IN advance and prices were later reduced!
The catering has been excellent and the staff have been wonderful.
My complaint concerns shore excursions which have been poor. In mauritius we were travelling in a poor quality coach. There was ...
This is the first time we have been on a Cunard ship so we had high expectations. Taking into consideration the ship is on a world cruise the ship is visually in very poor condition externally and this continues to the outside areas once you board the ship. Rust everywhere, ripped and filthy seating In all areas. The inside public areas are in better condition and are well ...
I only have a few observations:
Overall, the staff was genial and helpful
My room steward was excellent, well trained and responsive.
Bar service in the Chartroom was expert, cheerful and well trained; they ran out of my preferred brand. The competence of the Wine Waiters in Britannia was very uneven; some were excellent and others needed more training.I also perceived a shortage of ...
I love the QM2 - it really is unique amongst all the ships I've sailed on. What I particularly like is the fact that it never feels crowded, and the passengers tend to be a mix of nationalities.
After my experiences with 4009 (see below) I was moved to 6026
This cabin has a porthole and is towards the very front of the ship. I thought it was perfect. There can be some noise issues with the ...
We choose this itinerary because it sailed to Asia where we've never been. The timing (end of January, 2020 to February 2020) was perfect. We'd never been on Cunard even though we've cruised many times. We chose this line as we'd heard wonderful things about it. We were pleased with the ship, her amenities, the service and entertainment. We had an auspicious start in Dubai with easy embarkation. ...
What a disappointment. Destinations were changed at least three times and itineraries cancelled at the last minute due to the coronavirus. Independent travelers were treated like second class citizens and given NO ASSISTANCE whatsoever from the QM2's staff. Passengers were forced to pay thousands of dollars to change flights countless times. The ship offered NO help to those passengers who did ...
We chose Victoria again as it was going to Rio de Janeiro including a long trip along the Amazon. We started from Southampton and flew back from Rio. The ship carried on finally returning to Southampton. On board all food in the Britannia, Lido and Verandah restaurants was excellent. Staff service in all areas was also excellent. The ship's condition was very good overall and for those yet to ...
The service in the Britannia restaurant was as great as always. But the weather across the Atlantic was dreadful. We were late into Bermuda and Port Canaveral. The Churchill cigar lounge was full of cigarette smokers and resembled the Dog and Duck pub rather than an intimate cigar lounge as it is advertised. Day activities were poor and because of the weather the decks were often closed. ...
Excellent service and food, and world class shows. Entertained by Pam Ayres and educated by Lord Dannatt, or should that be the other way round? Special thanks to crew and staff, Roger, Chandra, Jane, Alex, Sid and many others. A great ocean liner - one of us gets sea sick on smaller ships but no problems on QM2. Enjoyed different venues each morning for coffee. Never actually went to the famous ...
We choosed this World cruise on Cunard for the itinerary and the ship
It was a very special cruise because of the Corona virus.
Everyone was disappointed by the cancellation of the ports.
But we understood , it was more safe to not stop in Asia. It was the end of January and we can only thanks Cunard, to have taken this terrible decision so quick, we were one of the first ship to change ...