From the moment we arrived at the Buenos Aries airport to board our charter flight to Ushuaia , the attention to detail with this cruise line was evident. From having boarding passes ready to go, to buses in you should wear divided by language, there was nothing it was left chance. The ship was immaculate and in wonderful shape, however it pale by comparison to the genuine friendliness and ...
This trip began in Buenos Aires with a night at the Hyatt located in Recoleta. We have sailed with Ponant previously so knew the expeditions off boat would be great. We had two trips in zodiacs each day whilst on the Antarctic peninsula, one a landing and the other a zodiac trip to take photographs. All were amazing and the expedition staff were extremely knowledgeable and generous with their ...
I chose Ponant based on the dates available, as well as a lower single supplement than I saw on other cruises that I researched. Ponant alsoninvluded the flight from Buenos Aires to Ushuaia which was a bonus. I spent a night in Buenos Aires after my flight from JFK, and met the Ponant team at the airport the next morning. The representatives were easy to find and I was quickly waiting in line to ...
My background being Hospitality, Housekeeping, PR and Compliance I felt the crew, Officers and the Captain acted in a very respectful and lovely manner along with creating a great atmosphere.
• The ship was a small luxurious one and I took into observation myself on what was available and what was limited especially regarding the trip to Antarctica.
• The restaurant staff were very ...
I have always wanted to go to Antartica, and Ponant ad for this Antartica cruise was in our Travel Paper. Price was really good. The flight from BA to ushaia was quite dreadful, coupleas were not seated together and far to much luggage allowed in cabin. The embarkation was seamless and very welcoming . The ship itself was pristine, hygiene incrediable, service form all staff inpeckiable, the ...
The cruise was amazing. These ships are superb and so smoothly do what they are designed for. Inc getting every out into the zodiacs often. The sights in Antarctica are stunning and the wildlife. Well humpbacks penguins galore and special sights like minkes up close in a zodiac. 6am rise for a pod of orcas and to top it off a blue whale in the weddell sea. The guides and the zodiac drivers did a ...
We chose this cruise because it went to all the places we dreamed of going to. The expedition team were exceptional, very knowledgeable and made the trip forever memorable. Cruising to Falklands and South Georgia were a highlight. Captain and crew did an amazing job enabling us to land at all but one location Food was very good except never hot enough from the buffet on level 6. Many lovely ...
The staff on board Le Soleal were fabulous and always available to help. The ship itself was of a high standard with plenty of creature comforts. We were in a PR Deck 6 Cabin which was allocated from a Deluxe Guarantee Cabin and it was the perfect position on Deck 6 being close by to the casual dining (buffet) area at the front and the bar / lounge at the back, both with observation decks. The ...
I enjoyed everything on this cruise.
Everything went really well and smoothly, from embarkation to disembarkation, there were no problems, delays or issues with anything.
We choose the pre-cruise package and it was great because everything was organised and we were able to meet some of the passengers the day before the cruise started.
The ship is very confortable and the common areas and ...
Antarctica 2019 -What am amazing trip. The ship and the crew where Wonderfull.
From the start, Ponant picked us at the airport - took care of all our luggage and bought it right to our room. Friendly greeting by the Captain, and cocktails waiting when you arrived on board.
The expedition team- was amazing, friendly, knowledgable and top notch. The expedition team is really what ...