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15 Basel AmaWaterways AmaKristina Cruise Reviews

We took a Rhine River cruise on the AmaWaterways AmaKristina in September 2019. The staff, accommodations, food and excursions were excellent. We chose AmaWaterways for their more active excursions and their higher level of service. ... Read More
We took a Rhine River cruise on the AmaWaterways AmaKristina in September 2019. The staff, accommodations, food and excursions were excellent. We chose AmaWaterways for their more active excursions and their higher level of service. They did not disappoint. We really liked that there were several excursions offered. Also, each excursion had different levels from gentle to active. We loved that there was a nice variety of excursions as well. One of our favorite was a bike tour through Strausberg, France. We also hiked and had some other fun excursions like beer, wine and coffee tasting. The boat itself was beautiful. All passengers fit in the public areas very comfortably. All the staff were wonderful. Everyone was always helpful and had wonderful attitudes. Many learned our names after the first day. The Cruise Manager, Dragan Reljic, was very good. If you needed suggestions or help on anything, he was very helpful. We will definitely use AmaWaterways again. Read Less
Sail Date September 2019
We sailed on the AmaKristina from Basel to Amsterdam. The cruise line was recommended by a long-time friend and travel agent. We had sailed with Ama last October, but low river levels prevented us from sailing north of Strasbourg (we ... Read More
We sailed on the AmaKristina from Basel to Amsterdam. The cruise line was recommended by a long-time friend and travel agent. We had sailed with Ama last October, but low river levels prevented us from sailing north of Strasbourg (we were bussed from there via Luxembourg to Antwerp where we met the ship sailing from Amsterdam). Ama took good care of us and gave us a cruise credit for what wa had paid. Wanting to experience the same great service and the same itinerary we had previously missed, we returned to basel this May for the same trip. The service was top notch and we loved getting to know the Cruise manager David and the Hotel Manager Eduard. The only down side I can think of was the firmness of the mattresses was a bit too hard for our comfort. Eduard indicated that could be fixed, but we were already halfway into the trip before we asked so kept it unchanged. Next time, we will ask about this as quickly as we can. We loved the new excursion at Breisach, a hike in the Black Forest. Because we had experienced Strasbourg just the year before, a different tour option would have been nice. But Strasbourg has so much to offer we were content to do this walk again. Bonus was tickets at the end of the walk to experience the Strasbourg Cathedral Clock in action (limited number of tickets are made available each day, and Ama landed these for their passengers). We would gladly do Ama again, and have made the deposit for a future cruise. Read Less
Sail Date May 2019
Our first river cruise experience was with AmaWaterways on the AmaViola in June 2017 on the Danube River and because of the great experience on that cruise we booked with AmaWaterways for a Rhine River cruise. AmaWaterways lived up to all ... Read More
Our first river cruise experience was with AmaWaterways on the AmaViola in June 2017 on the Danube River and because of the great experience on that cruise we booked with AmaWaterways for a Rhine River cruise. AmaWaterways lived up to all our expectations on the Enchanting Rhine cruise on the AmaKristina ( sister ship to the AmaViola ) September 6th-17th with four days pre-cruise in Switzerland ( two days in Zürich and two days in Lucerne ) and seven days on the Rhine River embarking in Basel, Switzerland with stops for Riquewihr, Strasbourg, Heidelberg, Rüdesheim, castle viewing on the Rhine River Gorge, Cologne and disembarking in Amsterdam, Holland. Cruise Manager Colin Batch was outstanding in his relations with our fellow cruisers and headed up a great staff/crew. The guides for all our shore excursions were great with good English language skills. Food was always good with a very enjoyable Chef's Table dinner. It has been a dry summer in Europe so Rhine River water levels were low but we did not have any difficulties in sailing, navigation, dock passage or port docking. We have been VERY, VERY pleased with AmaWaterways and hope to do future cruises with them....job well done!!! Read Less
Sail Date September 2018
Loved our second cruise on AMAwaterways. Attentive crew, lovely room and wonderful tours daily and food. Did wish we had more evening entertainment. Not floor shows but lectures etc. Loved the trip and will do again in 2020. Everything ... Read More
Loved our second cruise on AMAwaterways. Attentive crew, lovely room and wonderful tours daily and food. Did wish we had more evening entertainment. Not floor shows but lectures etc. Loved the trip and will do again in 2020. Everything went smoothly and staff could not do enough to make the trip enjoyable. We would def go again and have booked another trip in advance.A wonderful excursion for those interested. I think all on board had a most wonderful time. I would recommend this line to anyone who wants a really lovely trip and one with great attention to detail, nice and varied wines and interesting people also on board. The tour guides were knowledgeable but I do think all the river cruises rotate and use same tour guides and whomever is available. The nice thing about AMA is that they have numerous levels of walking tours for all stages of peoples activity level. In addition bikes on board for those as well as numerous private tours and hikes. As I mentioned attention to detail is very evident. The room service is exceptional and linens are changed off and freshened up twice daily with little treat at evening left in the room as well as souvenirs for travels near during the travel time. Read Less
Sail Date August 2018
This was our second cruise with AMA. The first was the Danube and now the Rhine River. From the very beginning of each of these cruises.. every detail was noted to make sure all passengers were delighted. The cruise manager, Marcia and ... Read More
This was our second cruise with AMA. The first was the Danube and now the Rhine River. From the very beginning of each of these cruises.. every detail was noted to make sure all passengers were delighted. The cruise manager, Marcia and hotel manager Eduord were the best of the best. Also we had a very hands on captain. The staterooms were roomy enough and very efficient. The meals and entertainment were top of the line. What sets AMA cruises apart from others are the programs/guides/sites along the way to experiencing Europe’s famous cities and small villages. We never remotely had a concern/problem along the way. If we had, we were always assured anything could be fixed. The guides were extremely knowledgeable about the areas of the country they came from. There was extraordinarily history and experiences shared with us. We highly recommend any river cruise with AMA. They are a family owned company and want each of us to have a valuable travel experience. The Grants Read Less
Sail Date August 2018
Good experience with inconvenience of record hot summer, and drought across Central Europe. Captain did the best one could, "Everyone talks about the weather, but no one ever does anything about it"-Mark Twain. Some minor ... Read More
Good experience with inconvenience of record hot summer, and drought across Central Europe. Captain did the best one could, "Everyone talks about the weather, but no one ever does anything about it"-Mark Twain. Some minor itinerary shifts, and less convenient docking, due to low water. Small staff, morale and attitude very good, professional. Open seating 3 meals a day made connecting with specific waiters, though certainly seamless hand-offs. Occasional coordination slight delays at breakfast for coffee. I missed the Ocean Cruise relationship w a single waiter throughout. The ship offered Sip and Sail, an unadvertised feature of cocktails, beer, wine, complimentary for one hour prior to dinner, along with complimentary, beer- Stella on tap- wines with lunch and dinner. One red one white the meal, the same unoaked French Chardonnay every day, some variation in reds. Generous pours- the inexperienced be careful! Food quite good, compared to experiences with Holland America and Cunard. I ordered entercôte very rare, ie 'bleu', twice and, both perfect, NOT overcooked both times. (I have been told water hate the order 'rare', as it id cooked to order, then complaints and returns, 'ugh, this is raw'." I have learned to assure, "I will not send it back for under cooking". Variations, request all provided w/o hint of protest or inconvenience. I only undertook 2 excursions, the trip to the Amsterdam flower auction, massive facility, was great, as it is impossible to describe, scale, scope, and complexity of the system. walk across the building and back, 1 mile. The final day excursion to Riquwehr FR, was fun. Alsatian village from 15500-1600's, lot of tourists, but no pizza or MaDonalds. Sat in café, watched it flow by. Cabin snug, public areas laid out well, so cabin for sleep and naps. Ship was impeccably clean Dress casual, well heeled group of mostly retired Southern professionals, dressed same as if home. PROS- All-inclusive approach means the feeling of nickeled and died to death was blessedly missing CONS Not really. Close quarters of boat. Its a boat on a river, so it's a big as possible Read Less
Sail Date August 2018
We chose to cruise with AmaWaterways based on our Travel Agent’s recommendation. Right from the time we embarked in Basel to our departure in Amsterdam, we had a wonderful time. Everything on the AmaKristina (commisioned in 2017) was ... Read More
We chose to cruise with AmaWaterways based on our Travel Agent’s recommendation. Right from the time we embarked in Basel to our departure in Amsterdam, we had a wonderful time. Everything on the AmaKristina (commisioned in 2017) was great, from the on-board staff and entertainment, to the food and the well organized off ship excursions! Our stateroom had a French balcony and a small balcony with a couple of chairs and a small table-very useful for sitting and watching the Rhine castles and vineyards as we steamed downstream towards Amsterdam! At each stop along the way during our seven night journey, the excurdions were well planned and organized. Alghough we were encouraged to sign up for the events well in advance of our trip, we discovered that we could make changes while on-board. Most excursions had options for gentle, normal and active walkers and this were well received by the guests. We will definitely sail with AmaWaterways again! Read Less
Sail Date May 2018
We chose this cruise line on the advice of a well-traveled friend. The dates suited us as we wanted to enjoy the Christmas feel of Europe. Although out flight into Basel was quite early we were able to head straight to the ship, leave ... Read More
We chose this cruise line on the advice of a well-traveled friend. The dates suited us as we wanted to enjoy the Christmas feel of Europe. Although out flight into Basel was quite early we were able to head straight to the ship, leave our luggage and enjoy snacks in the lounge while our stateroom was readied. The housekeeping staff had our room ready in a short time and we were able to unpack and get settled. From day one we were impressed with our cruise manager, Dejan and the other staff. Everyone was cheerful and eager to make our trip a pleasure. We found the food in the main restaurant to be plentiful, varied and quite delicious. The special German lunch and Captain's Gala dinner were highlights. Our frequent waiter, Stanley and beverage waitress, Diana, were always looking out for our needs and wishes. We also had an amazing meal one night at the Chef's table which was a gourmet delight. We took excursions each day and were impressed with the quality of the tours and guides. The weather was cloudy and drizzly most days, but we still enjoyed the history, charm and Christmas Markets of all the towns we visited. Amawaterways Impressed us with their generous hospitality that included free-flowing sparkling wine several nights at cocktail receptions, small gifts in our stateroom and even a generous lunch allowance one day when a river accident below a dock delayed our schedule. We thoroughly enjoyed several of the evening entertainments as well. Overall we had a wonderful cruise and would highly recommend Amawaterways to our friends. We are already looking to schedule another river cruise with them soon. Read Less
Sail Date December 2017
A Rhine River cruise has long been on our wish list. My husband and I have ocean cruised 10 times, but after hearing about friends' river cruise experiences, decided to take the plunge on the Enchanting Rhine cruise. We loved the ... Read More
A Rhine River cruise has long been on our wish list. My husband and I have ocean cruised 10 times, but after hearing about friends' river cruise experiences, decided to take the plunge on the Enchanting Rhine cruise. We loved the entire experience--from our Cruise Manager's pre-cruise welcome in Zurich, to our final port of Amsterdam. The benefits of river cruising are many. Our Cruise Manager, David R., was terrific, and we have a hard time picturing anyone else in this role. David obviously enjoys his work, and is the perfect combination of professionalism, humor, and approachability. We credit him with easing us seamlessly into a new style of travel. We hope our travel paths cross again! We enjoyed the pre-cruise stays in Zurich and Lucerne, including the optional tours to the Rhine Falls and Stein-am-Rhein (Zurich), and Mt. Stanserhorn (Lucerne). We thoroughly enjoyed both. My only suggestion for pre-cruise improvement would be to expand the included Zurich city tour to include areas beyond those within walking distance of the hotel (explored on our own on the first day). Lucerne is absolutely charming, and our stay at the Schweizerhof was a special treat. If you haven't traveled to Lucerne, do! For us, it is hard to compare river cruising with ocean cruising--they offer very different things. With only 150 passengers onboard the AmaKristina (58 of those among the pre-cruise guests) a sense of community quickly develops. We really enjoyed hanging out in the lounge while sailing--chatting with fellow passengers and helping ourselves to treats and the fancy self-serve coffee machine. We were very pleased to see the entire crew recognized during the Captain's Farewell. Staff in all positions were approachable and went out of their ways to acknowledge us. Zsolt took excellent care of our cabin. We made good use of the exterior balcony. Dejana kept the wine flowing (even if we preferred a wine that was on offer on a previous evening). The food was excellent (especially the desserts), although my husband found some portions to be a bit smaller than he would have liked. At times the dining staff seemed a bit stressed, but our needs were always met. We loved the variety of shore excursions, which appears to be an AmaWaterways strength. Cologne was probably our least favorite stop--would rather have had time to explore Koblenz. RIquewihr, Strasbourg, and Heidelberg were our favorites, and Marlies (native of Heidelberg) our favorite tour guide. Basel was a lovely town, and a nice surprise. Our shore excursions, lounge time, and leisurely dinners filled our days, so we did not miss the activities available on larger ships. All in all, we had a marvelous time, felt very spoiled and appreciated as guests, and have already committed to a future cruise with AmaWaterways--possibly with some of our new friends! Read Less
Sail Date September 2017
My husband, daughter and I just returned from an unforgettable journey on the Rhine River aboard the spectacular AmaKristina! We have traveled extensively and were a little apprehensive of this form of travel as we had never been on a ... Read More
My husband, daughter and I just returned from an unforgettable journey on the Rhine River aboard the spectacular AmaKristina! We have traveled extensively and were a little apprehensive of this form of travel as we had never been on a river cruise and usually like to tour on our own. We were concerned that it would be too scheduled with little free time to do "our own thing," but were we ever pleasantly surprised by how much we LOVED this relaxed, yet stimulating way to see the world!!! The excursions were filled with interesting tour guides giving us fascinating bits of history and an opportunity to get our bearings in each village. Then, best of all, we had plenty of time to explore on our own! The best part of the whole vacation was the river cruise itself! We traveled with our 21 year old daughter and had a beautiful suite. We've never felt more relaxed, sitting on our balcony with a glass of wine watching the fairytale castles go by! The AmaKristina's crew couldn't be more warm and attentive. Our cruise director, Mariana Santos made us feel like family. I can't stop trying to convince everyone we know that they must put this trip on their "bucket list!" My best friend already booked her cruise for next year and we're planning our next river cruise too! We are convinced that this is the best way to travel. If you are interesting in seeing enchanted destinations, meet wonderful people, eat like royalty and have the time of your lives, then book a trip with AmaWaterways! We are so grateful that we did!!!!!!! Read Less
Sail Date August 2017
We needed a break from our routine in the States. We booked this trip less than 2 months ago to get away. We spent 2 days in Zurich and 2 days in Lucerne before our cruise. We heartily recommend doing the same, as we had the opportunity ... Read More
We needed a break from our routine in the States. We booked this trip less than 2 months ago to get away. We spent 2 days in Zurich and 2 days in Lucerne before our cruise. We heartily recommend doing the same, as we had the opportunity to meet many of the other people who we would be spending the next 11 days with. Once onboard we knew over 20% of the 149 passengers. Our Cruise Manager, Colin joined us for the 4 days in Switzerland, as well. He was an invaluable resource for us, and he quickly became one of our long lost friends, it seems. Our bike trips, and Cabriolet Gondola trip were icing on the cake. Memories that we will cherish forever. The food onboard, and the service we received were second to none. Each and every member of the AMA crew were focused on making our trip excellent, and they succeeded. This was our 3rd cruise, the other 2 being on much LARGER ships. We can not wait to go on our next AMA Waterways trip, in 2018. Read Less
Sail Date June 2017
This was our first river cruise. Our travel agent recommended this itinerary as a nice introduction to river cruising since it was a brand new ship and had a nice itinerary. We were not disappointed! The ship was lovely and the staff was ... Read More
This was our first river cruise. Our travel agent recommended this itinerary as a nice introduction to river cruising since it was a brand new ship and had a nice itinerary. We were not disappointed! The ship was lovely and the staff was wonderful. We really felt pampered. Our cabin was a bit smaller than I expected, but was well-appointed and had enough room to store everything.Meals were very good especially dinners and the wines. Breakfast and lunch were buffet-style although you could order off the menu. There were many choices on the buffet and the breads were delicious. There was an omelet station at breakfast although it was often crowded. The menus tried to reflect the foods of the region. There was also a chefs table which offered a tasting menu. Everyone was able to go there at least once. We definitely enjoyed that too. We didn't attend many of the evening programs but did enjoy the ones we went too.Service on the ship was outstanding from the dining room to the front desk to our cabin to the captain. Any problem was immediately addressed. Our Cruise Manager, Colin Batch, was excellent! Every day he would give us an overview of the following day's itinerary. He also accompanied us on several excursions and even led the excursion in Koblenz. The excursions were varied and very interesting. They usually had several options at each port--a bike ride, several levels of walking tours, and often a hike. Our local guides were very good and easy to understand. We enjoyed the different ports--they were quite varied. We would definitely take another AMA River cruise! Read Less
Sail Date June 2017
This cruise was chosen for us by a fellow traveler. None of us had been on a River Cruise before. The AMAKristina was beautiful and comparing it to other ships on the Rhine at the time we were cruising it was far and away the most ... Read More
This cruise was chosen for us by a fellow traveler. None of us had been on a River Cruise before. The AMAKristina was beautiful and comparing it to other ships on the Rhine at the time we were cruising it was far and away the most beautiful. LOVED the biking tour of Strasbourg. Getting to know many of the crew members was so interesting. They were to a man and woman exceptional. The Cruise Director, Colin Batch, was so upbeat and knowledgeable about all the cities and castles. The Guides at each of the stop were warm, humorous, steeped in their subject...it made the trip so much better. The food is fine dining everyday but you MUST sit at the Chef's Table one night while you are there. A lovely experience. One of us had a massage by George and it was the best massage he'd ever had. We stayed 2 extra nights in Amsterdam and I would recommend taking the Basel to Amsterdam cruise in order to really get to know the vibrant city. Many thanks for a trip of a lifetime. Read Less
Sail Date June 2017
This was our first River Cruise. We chose AmaWaterways and the Enchanted Rhine because of the Itinerary that included the Pre-Land Extension in Zurich and Lucerne, Switzerland. We chose the AmaKristina because it is a new ship. I will ... Read More
This was our first River Cruise. We chose AmaWaterways and the Enchanted Rhine because of the Itinerary that included the Pre-Land Extension in Zurich and Lucerne, Switzerland. We chose the AmaKristina because it is a new ship. I will focus more on the Land extension because I have not seen much focus on that on other reviews. We traveled to Zurich on our own after sightseeing in Munich. Our tour began at the Hotel Stiegenberger in Zurich. We came prepared but still dismayed that the hotel was not air-conditioned and the temps were already in the low 80's F. The room was sweltering even with a fan. It is a very nice and scenic hotel otherwise. However, the city view room was overlooking a crowded courtyard of buildings. The cruise director covered all aspects of the tour times as well as transportation and optional excursions. We were happy that the excursion to Rhein Falls and Stein en Rhein was available. It was an additional charge of about $80 per person. The tour guide, Judith was wonderful and she was with us for Zurich, Rhein Falls and Lucerne. We enjoyed a very informative and scenic bus trip to Vitznau followed by a beautiful boat trip across Lake Lucerne to the city. Our hotel in Lucerne was at the elegant Hotel Schweizerhof. I already knew from research that I wanted to go to Mt. Pilatus so we opted out of the AMA excursion to Mt. Stanserhorn. Mt. Pilatus was truly awe-inspiring and we really enjoyed our free time at Lucerne. Sadly, it was time to go. We traveled by bus to Basel. After completing a city tour and lunch on our own, we were delivered to the ship. Our check went smoothly. We were in Room 231 Cello Deck. I was disappointed that there was dirt on my bed before I even touched it. There was also a hair (not mine) on the pillow. For the money, I guess I thought the cleanliness would be impeccable. The bathroom is small and it contained an annoying metal trashcan that would tip over when you used the footstep to open it. The paper was not always replenished either. While new, the actual toilet seat cover felt loose and banged against the tile when you sat down. We felt the movement of the ship and it would feel like it shuddered when it went through other ship's wakes. I would definitely move to the higher (Violin) deck and near the front for the next trip. We also noticed a creaking noise coming from the ship around the midship area. Apparently, we were not the only ones that observed it because we saw a passenger speaking to the Ship Engineer about it one day. The WIFI was not operational for the first day. It also tended to be out when we were docked. We enjoyed the guided tours to which included Riquewihr and Strasbourg, France, Rudesheim, Heidleberg, Koblenz, Cologne and Amsterdam. I wish we could have had more time at Cologne. There was a lot to see there and I felt it warranted a full stop there instead of one afternoon. The guides were all good except for mine in Riquewihr. Johannes was not too informative and he did not even discuss the city gate and moat. I only know this because my mother took the Gentle walker tour and their guide covered it. I went on the Active Walker tour of Strasbourg. It was very informative and I believe we did cover about 6 miles. However, I wish we could have stayed at the Orangerie longer and/or visited Empress Josephine's Palace. It would be good if that were included on an actual tour. Friends that I talked to enjoyed the bike ride excursions. I chose a hike to Ehrenfels Castle and it was terrific uphill hike through the vineyards. The tour information listed it as 6 miles. It was only 3 miles. My favorite part of cruising was actually cruising. The deck chairs and seating were very comfortable. The boat was usually moving at night or during meal times so we did not get to enjoy the cruising as much as we would like. The cruise through the Rhine Gorge was incredible and my favorite part of the actual cruise. We were blessed with good weather and it was actually cool enough to need blankets. The cruise director provided excellent commentary on the scenic castles and towns that we passed. There was an added bonus when they brought up Rudesheimer coffee for us. The food on board was indeed wonderful and plentiful. The selection was vast. The Omelet Station attendant, Dejana, was wonderful and remembered how I liked my omelet after one visit. Do book your reservations for the Chef’s Table as soon as you arrive on the boat. It is a wonderful 5 course sampling meal full of imaginative and memorable dishes. We wanted to go again! There were a couple of things that marred the dining experience. The time between meal courses was exceedingly long. It did not matter which server station you chose. Dinner took at least two hours. Our table would finish a course and then it would take a long time for the next course to arrive. Meanwhile other tables that arrived after ours would be on to the next course. The other issue was with the wine and beverage stewards. They would not come by the table to offer any refills at times. Some mornings I got my excellent Cappuccino from the 24 hour Coffee bar and took it with me to breakfast just to make sure I received coffee. I do know everyone worked very hard. It seems like they need more crew to handle the meals but then where would you put them? Their memory is excellent. One morning the steward asked me if he had offended my mother because she did not touch her dessert the previous night. I assured him that was not the case. She was too full to eat anymore. The receptionist remembered our cabin number even before I did. Cruise culture is new to me but each meal involved a great deal of socializing. You could indicate to your waiter if you wished to either join someone else, have someone join you or dine alone. We met plenty of friendly people. There were mostly Canadians and Americans on the cruise. A few couples from the U.K. The Well to do’s kept to themselves. We heard the evening entertainment was very enjoyable but since it did not start until 9:30 p.m. thus we went on the prepare for bed. We got up at 6:30 each morning so we could get to breakfast at 7:30 a.m. before the rush. The sightseeing excursions usually loaded up about 8:45 a.m. We received some free time in every city and that was appreciated. I never even saw the fitness room or used the spa. Who had time? A few people used the walking track. Some friends enjoyed the pool but I did not bring a swimsuit so I missed out. The lounge was very tastefully furnished and comfortable. Our voyage with AmaWaterways has given us cherished memories that will last a lifetime. Read Less
Sail Date June 2017
We were invited guests of my husbands employer. All I can say is PERFECTION! From the staff to the cleanliness of the boat. We highly recommend AMA WATERWAYS and their Rhine River Cruise. Can't wait to join them again! ... Read More
We were invited guests of my husbands employer. All I can say is PERFECTION! From the staff to the cleanliness of the boat. We highly recommend AMA WATERWAYS and their Rhine River Cruise. Can't wait to join them again! The days tours were left in our room. They described perfectly what we could expect from the day. Once we boarded the bus for our excursion we were met by our tour guide. I have to say, they were very knowledgeable about the areas we were touring that day and might I say pleasantly entertaining! Once we returned to the ship we were met with a pleasant staff offering warm face cloths and fresh made lemonade. When it was time to dine, everything was impeccable, from the staff and drink service to the gourmet foods. Disembarking at the end of our trip was easy and well organized. Hopefully you will find this review helpful and enjoy your AMA Waterways Rhine River Cruise as much and we did! Safe Travels Read Less
Sail Date May 2017
AmaKristina Ratings
Category Editor Member
Cabins 4.5 4.8
Dining 5.0 4.8
Entertainment 3.0 4.2
Public Rooms 4.0 4.9
Fitness Recreation 3.5 4.4
Family 3.5 4.4
Shore Excursion 5.0 4.8
Enrichment 2.0 4.7
Service 5.0 4.9
Value For Money 4.5 4.7

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