We have been on Oceania cruises before, and always felt they were superior to other cruise lines. However, we are extremely disappointing with our current cruise. The staff are great, the ship is clean, the food is good. What is not good are the excursions. There is great disorganization and red tape going through customs. For most of the ports, we were the first cruise ship to come through in ...
Thailand, Malaysia and Indonesia is a relatively new destination for Viking. The Mars is new as of 2022 and is a beautiful ship. Viking doesn't appear to have the knowledge or connections as of yet in this area. The excursions were generally poorly planned and executed. On-ship excursions and customer service support appeared to have no knowledge of the regions visited. I'd rate the ship ...
Before I start on anything else, let me say that Viking is still my preferred cruiseline.
I loved my days and nights on the Viking Mars, surrounded by (mostly) like-minded people and crew members who went out of their way to make things as (Covid-)safe and as serene and comfortable as they might be. I loved our cabin and all the different onboard spaces, and I even enjoyed the smooth “At Sea” ...
We'd taken a Viking Ocean Cruise across the North Atlantic in 2019, and decided to break our Covid travel limitations on another, because we knew that the boats aren't overcrowded, and that it was possible to do things like wear masks and eat outside on the deck. In that regard, things worked out--we were on the boat for 28 days (Bangkok to Sydney) and didn't get sick. The room-a deluxe ...
Buyer beware when booking this ship and itinerary. The selling point of going on 30hrs of flights from th US was that viking was knowledgeable ,had a good handle on the tours and we would be immersed in the culture from Bangkok to Bali .This was NOT the case. For the highlite tours we spent riding around on a bus for over 2 of the 3 to 3.5 hrs with a few photo stops.The vendors of these tours we ...
We appreciate you taking the time to detail your first experience with us, Amy eccleston, as feedback such as this allows us to better understand our guests’ travel preferences. We would...
We have done 2 previous river cruises and this was our first Ocean Cruise. We were very impressed with the travel and transfer arrangements that Viking had made for us. If you are like us, which are cautious travelers to first time destinations, Viking is the cruise company for you. Once you meet your Viking representative at the destination airport EVERYTHING is taken care of for you. We ...
We chose this cruise for the itinerary. Bangkok, Singapore and Bali were places on our bucket list that we wanted to experience. Overall, the cruise was great. We have cruised with Royal Caribbean and Celebrity Cruises many times in the past. We did a river cruise with Viking right before Covid hit, the Rhine Getaway, and was totally blown away by Viking. So, we decided to try their ocean ...
My wife & I booked this trip at the last minute and can honestly say "WOW!"
Although we had to miss Cambodia due to the virus situation we were blessed to have an overnight stay in Vietnam which turned out fantastic for us as it gave us time to see Ho Chi Minh and a trip down Mekong Delta.
The staff & crew were fantastic especially the waiters Damoder,David,Dede & Ernesto.
The ...
I love this ship. The extension and redesign made it a different ship. This turned into a cruise to nowhere because several ports denied entry to us because of the Coronavirus scare. SilverSea handled it beautifully, keeping everyone informed and at the first sign of trouble offering 100% refunds plus free return flights home and a 25% reduction for a future cruise. When we finally were ...
For the itinerary, unfortuately there was a few technical errors so we missed 2 ports. One in particular I was really wanting to visit, Koh samui on Christmas day. But Marella gave us £100 each to spend on board, so shopping away my cares. There was a lot of moaning people on board but to me you just get on with it or spoil the rest of your holiday. I got quite annoyed and defensive saying I have ...