"My husband knew I would love to see the Christmas markets as this is my favorite time of year, so we booked the Iconic Christmas Markets cruise on the AmaSonata and tacked on the pre-cruise land tour in Prague.With the holidays, we enjoyed a few activities onboard and had a lot of fun at the singalong and Santa visit towards the end of the cruise!..."Read More
lemoney
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1-10 of 67 Europe - River Cruise AmaSonata Europe - River Reviews
My wife and I cruised with Ama on the Rhine a few years ago and had a great experience. We booked this most recent cruise without hesitation. It turns out that perhaps we should have hesitated as dealing with Ama prior to the cruise was a struggle and the actual cruise experience was very disappointing.
Let me start by saying we booked our cruise in 2020 however due to Covid we delayed the ...
Response from SocialMediaA, Coordinator, Social Media
Hello there, we sincerely apologize for the disappointing experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas...
We chose this cruise because others told us AMA Waterways was good. Not so much.
Food was the worst. When I addressed this with the head chef and his manager, I was told that corporate sent pictures of the food to be presented and they could not change anything. It was obvious that they were more interested in offering excuses than seeking easy problem resolutions. The food and menu gave one ...
Response from SocialMediaA, Coordinator, Social Media
Hello! On behalf of the entire AmaWaterways family, I am sorry for the experience you had during your journey. We take pride in our work and want to take care of all of our guests while they...
Sail Date: December 2022
Cabin Type: Stateroom with French balcony and outside balcony
My husband and I just returned from our first river cruise. When deciding what to do for our 25th anniversary celebration we knew it had to be a cruise. We’ve been wanting to do a river cruise for years and since I first heard about AmaWaterways, it captured my heart. My husband knew I would love to see the Christmas markets as this is my favorite time of year, so we booked the Iconic Christmas ...
Response from SocialMediaA, Coordinator, Social Media
Greetings from AmaWaterways, thank you for sharing your river cruise experience with us! It is great to know that our team was welcoming and helpful during your stay. We are delighted you had...
Sail Date: December 2022
Cabin Type: Stateroom with French balcony and outside balcony
We have just returned from a wonderful AmaWaterways cruise, departing from Budapest finishing in Nuremberg. This is the second Ama cruise we have been on and both were similar itineraries though in different seasons - our first was in 2018 in the Summer and finished in Vilshofen instead of Nuremberg which we did this time. Luckily, most of the Christmas markets were open too!
As most reviewers ...
Response from SocialMediaA, Coordinator, Social Media
Thank you for taking a moment to write about your recent journey with us. It was wonderful to read how much you enjoyed the service our crew was able to provide you. Your generous review is...
We chose this cruise over other brands because we wanted to have an outstanding travel experience with other couples we are close to. We were told this was the "top of the line" for cruising. There were 25 of us in total, so we comprised about 1/3 of the ship's passengers.
The food could have been, should have been better. Specifics:
A. The pastries were mediocre. I know, hard to believe ...
Response from SocialMediaA, Coordinator, Social Media
Hello! Thank you for sharing your recent experience on board your river cruise. We sincerely apologize for any inconvenience. Exceptional personalized service is at the foundation of our core...
We did a cruise that combined daily biking via the Backroads company and we all thought we would have been too inactive had we not included that activity. The fitness room was only able to allow 2 persons on a treadmill and 2 on stationary bikes at a time. The free weight set was lacking. Many of the fitness classes were not able to be held on the top deck due to weather and it was very small ...
We took the AmaSonata Danube cruise from Budapest to Vilshofen over Easter 2019. We did not do the pre-cruise add on, but did arrive in Budapest a few days early, staying at the Hilton Budapest by the castle. This was our first river cruise, and it was generally a great experience (helped by beautiful weather). The embarkation was incredibly smooth. Our taxi dropped us off about 30 minutes ...
This is a very comfortable and well appointed ship. The crew is friendly and accommodating. We especially enjoyed Alex in the restaurant. The tour director, Veronica, is superbly well organized, very knowledgeable of all of the various venues, and a pleasure to be around. The food on the ship is superb; they even accommodated my wife’s gluten dietary restrictions. We enjoyed the entertainment ...
After 5 spectacular river cruises with a rival company I took a chance on AMA based on their superior reviews, big mistake. The water level was too low to do our original itinerary (not AMA's fault) but the substitutions they made were ridiculous and certainly not comparable to what we booked and paid for. To date, no compensation or consideration has been offered. But besides the bugled ...
We chose this cruise based on the recommendation of our cruise agent and the itinerary (we really wanted to visit Prague). We have been on almost a dozen ocean cruises prior to this adventure.
The ship was clean and had a minimal draft. This was important because it allowed us to cruise the Danube while several other lines could not. We could not start in Nuremberg as planned due to low ...