4 Holland America Westerdam Singles Cruise Reviews

I just got off the ship from a 12 day cruise. I was disappointed as there was no on board things organised, nothing to do, the food was average, the lido deck where the Buffett was had the same food it was tasteless and tasted the same ... Read More
I just got off the ship from a 12 day cruise. I was disappointed as there was no on board things organised, nothing to do, the food was average, the lido deck where the Buffett was had the same food it was tasteless and tasted the same the restaurant food was average, you had to pay to use the da spa this should be free it was a let down for me I couldn't wait to get off the ship. The excursions were very expensive, the cruise director never had any interaction with guests we never saw her there was boring entertainment and sometimes there was none at all. The cruise director should organise activities, the food should be varied and available all the time, there should be more on board activities and interaction. The excursions should be cheaper. There was no captains dinner, there was no dinner highlights... eg Hawaiian nite. Read Less
Sail Date July 2017
We had planned this cruise before my husband died, but he had made me promise to go even without him. I had mixed feelings but continued on with the cruise. I arrived in San Diego two days before the cruise and was able to tour the ... Read More
We had planned this cruise before my husband died, but he had made me promise to go even without him. I had mixed feelings but continued on with the cruise. I arrived in San Diego two days before the cruise and was able to tour the city before the cruise. I was also able to go to a pre-cruise dinner with some of my new Cruise Critic friends. Embarkation went smoothly for me but from what I hear there was a long wait after our group got through. We did have to wait a while before we were allowed to board but we were able to sit while we waited. I felt sorry for those who were still on the long lines waiting to check in. I had stayed at the HAL hotel (Sheraton Marina) and used the HAL transfer to the port and we arrived before the long lines started. I had a great time in spite of the weather (which only Mother Nature can control) and because of some great friends I made on Cruise Critic before the cruise. I had an obstructed view cabin. I choose this cabin because I knew it had a floor to ceiling window which gives you more light in the room. My stewards were always polite and friendly and if I needed something willing to help me. They would greet me by name every time they saw me and ask how I was doing and if I needed anything. I found the service in the MDR to be very good. I had open seating because I like to meet new people and never had a problem being seated. Depending on who I was seated with the time I spent in the MDR was perfect. Some nights we would be talking so much we didn’t realize how much time had passed. But no one every rushed us out. I prefer to eat breakfast in the MDR so did not eat that often in the Lido. I did use the Salad Bar in the Lido and also the Dive In for their hamburgers. You can ask for the hamburger without some of the toppings if you so choose. The fries were my downfall, they are great. As far as the pre-made sandwiches, I prefer to have one made to order so I didn’t eat those. I am not a sun worshiper so did not use the pool or lounge chairs on the Lido Deck. I did go and sit at a table in the shade to either listen to music by the Hawaiian group or to just sit and read. I found the entertainment to be very good. There were plenty of lectures to go to if that was what you enjoyed to do. Kainoa gave lectures on Hawaii and the Islands we were visiting. Other lectures were things I wasn’t interested in so didn’t attend. But there was so always something to do not matter what you enjoyed doing. Jorge had activities for those who liked to keep moving. He had a Westerdam Treasure Hunt, The Big Kahuna Activity Challenge, to name a few. Also there was Trivia with Mario or Pub Trivia with Jorge. For those who enjoy music there was Anna in the Piano Bar. The entertainment in the Show Lounge was also very good; from the HAL Dancers and Singers to all the other entertainers they brought on board. Through the Cruise Critic Meet & Greet I met a log of new friends and we had a lot of activities and excursions planned long before we even arrived on the ship. So I could never say I was bored or had nothing to do with all that was going on. I did most of my excursions through private vendors which my Cruise Critic friends had arranged before we even started the cruise. There were a few I did with HAL and found them adequate for the price. We did miss two ports (Fanning Island and Rarotonga) because of the weather and the strong sea swells, but that was for safety reasons. I had read of a tender on the World Cruise getting pushed into the coral that surrounds the islands in January so I agreed with the Captain’s call of not going to those islands in the bad seas. We were well compensated with both a $100 on board credit and a 15% credit toward a future cruise booked by April 30 of 2017. I have two more cruises already planned. Disembarkation was pretty smooth and I used the HAL transfer to the airport. Overall I would rate this cruise as outstanding. Read Less
Sail Date April 2016
Headed to the Eastern Caribbean early November. We were late to embark due to flight delays but I think it worked in our favor as there were no lines or wait times to board the ship. We specifically chose HAL as we're a bit ... Read More
Headed to the Eastern Caribbean early November. We were late to embark due to flight delays but I think it worked in our favor as there were no lines or wait times to board the ship. We specifically chose HAL as we're a bit contrarian and do not necessarily cruise to take advantage of all activities, night life and all-you can-eat buffets. Rather, we like to order room service for breakfast, find a comfortable quiet spot to read and relax, enjoy the thermal suite, and look at the stars from our balcony to finish the night. HAL provides all that and more. The Pros: Good restaurants: Canneletto, Pinnacle, and Le Cirque were terrific. After our first meal in the Vista Lounge we opted for Canneletto to be our primary dinner source. We skipped the Lido Buffet and opted for room service for breakfast and sometimes lunch. The burger joint on the Lido deck was delicious. So good I could only allow myself to eat there just once for fear of being addicted. I noticed a lot of people opted out on the 'Diver sauce' which is standard on their burgers. It's kind of a mustard aoli and became obvious it was not for everyone, but I liked it. Our room stewards and ALL the crew for that matter were, hard-working, friendly and always service-with-a-smile. I think that was the most impressive thing I take away from our experience. The Spa has good specials during port days. The Thermal suite is a must-do if you're looking for serious relaxation during your trip. Two separate pools in separate areas of the ship, one designated Adults-only. Ports: Grand Turk: A sleepy island with a small downtown area that is a little depressed. There are a few eateries and several souvenir tents (all selling the same items) as well as a maritime museum, but that's about it. We didn't go to the beach due to the weather being a little rainy and overcast but people who did reported how absolutely beautiful it is. Would recommend an excursion over taking a taxi into town. San Juan, Puerto Rico: Hands down our favorite stop and we didn't need to be back on the ship till 10:30 p.m. Did the excursion which included the Castillo San Felipe Fort and the Bacardi' tour. Our driver, Lisa was very genial and while driving relayed the history and current life in Puerto Rico. It also included a tour of the Bacardi' plant which was fine, but truly enjoyed the drive and the commentary while touring the island. We ended up in Old San Juan and had a wonderful dinner at an Italian restaurant, Al Dente. There were some storms passing through but they ended just in time for us to have a short stroll back to our ship after dinner. St. Thomas: Beautiful Island but the problem was there were 6 other cruise ships in port that day. The downtown area was a crush of humanity. We walked up the hill to explore some neighborhoods but again, unless you like huge crowds and Love to shop, do an excursion that will take you to other parts of the island instead. Half Moon Cay: Truly the poster child for the beauty of the Caribbean. An experience I'll not soon forget. The Island is beautiful and the water sublime.There are free loungers to use, but spend a few extra buck for a ClamShell as the sun is deceptive and subsequently a lot of crispy people at dinner that night. Word for the wise, if you rent a Clam Shell and show up a little later in the day, you're going to have to walk down the beach a little further to find an attendant. But it's really okay because it means you're further down where it's also a little less crowded. The infrastructure on the island is very user friendly and they also do a bbq for lunch. The Cons: The Spa layout is a bit confusing and compared to other ships I have sailed on in the past few years, a little dated. Everyone is trying to sell you something, if not the spa pushing treatments, at the Gym they're trying to enroll you in detox programs or boot camps and if not at the gym, your cocktail waitress is trying to sell you drink packages or enroll you in the Pub Crawl, etc., etc. It's a little annoying and it's hard on everyone because you know those people are ordered to do push these things. Thankfully it all dies down after a few days. The Casino slots are not very friendly so your dollar doesn't go very far. It feels like a bit of a time warp to walk into a place so tainted with both stale and fresh cigarette smoke. Entertainment There's something for everyone. There was the piano bar which was very popular. The Adagio where nightly was a pianist and violinist playing classical music, and the B.B. King all-stars, all terrific. Northern lights which is where the late night partying was happening, and the Crows Nest. Lots to do and see from sun up through late night. The Westerdam is not a mega-ship which was exactly what we were looking for. Definitely an older demographic and not a lot of children on board. A 'judgement free' zone in regards to body types as there were all kinds of shapes and sizes on board which goes a long way when having to put on a bathing suit. We loved how well appointed this ship was with comfortable seating areas all throughout the ship. I've been on a few mega-ships where by the 4th or 5th day I would start to feel a little hemmed in, crowded by too many people, but this has not been my experience on HAL. All the crew were eager to please and always made sure we were satisfied with our service. This is a cruise I'd do again in a heart beat. The major downside was having to the leave the ship early and having made the mistake of having a later flight. The Ft. Lauderdale airport is small, and is not outfitted to handle the thousands of people who descend upon the airport after they disembark. We were not even let through security until an hour and a half before our flight. Once we got through we understood why they made us wait as once we were in the terminal we felt like sardines in a sardine can. If you have a later flight do yourself a favor and do one more excursion for the day and then plan to get to the airport as close to the time your departure allows. Read Less
Sail Date November 2015
I almost don't know where to start. I set up the cruise thru them directly and told them I would need a room for 4 adults over 65. we were assured the cabin would fit our needs. It did not! One of the beds pulls out of the ceiling ... Read More
I almost don't know where to start. I set up the cruise thru them directly and told them I would need a room for 4 adults over 65. we were assured the cabin would fit our needs. It did not! One of the beds pulls out of the ceiling over the head of the bed. None of us could manage that crawl in to the shelf. When I brought this to the attention of the front desk ( they have very narrow hours) I was told they were in a meeting and would get back to me. S 2 days into the trip they offered me sleeping accomadations in an unused cabin on the lowest deck for only $900.00 more. We waited 4 hours from our flight into Seattle until we boarded the ship. Most of that standing inline. When we got onboard at last , they closed the buffet and we had not eaten it was 2:30 and they didn't care. time for a lifeboat drill standing on deck in the sun huddled together. then it got worse. From a staff that was hard to find and slow to help, to a 30 minute wait to get a hotdog. The buffet line was not held at proper temp and if it was on land they would be closed down as unsafe. Soups barely warm and they delivered all baked potatoes so cold they would not melt butter. It was a complaint shared by many. This was my Seventh cruise and the first and last with Holland. Read Less
Sail Date May 2015
Westerdam Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.5 3.9
Entertainment 4.5 3.7
Public Rooms 4.5 4.3
Fitness Recreation 4.0 3.8
Family 2.5 3.8
Shore Excursion 4.0 3.9
Enrichment 4.0 3.6
Service 4.5 4.3
Value For Money 4.5 3.9
Rates 4.0 4.2

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