This was our 6th cruise with Regent Seven Seas and it may well be the last. What was once a high end luxurious cruising experience has now been diminished to cost cutting. The service, the cuisine, the excursions are all sub-par now.
For example, although most regular excursions are "free" we wanted a more memorable experience and so paid over $600 a person for the "Private View of the ...
We are long time Regent cruisers and do enjoy our trips. We have always enjoyed the excellent service and food.
This year there was an obvious problem with the service. The current staff was wonderful and worked very hard but they needed more help.
Some examples
We had breakfast every morning in Veranda. We ordered cappuccino every day and it never was delivered until we had finished ...
I am a solo traveler, by choice, and when I saw that Regent was offering a 25% single supplement, I called my wonderful travel agency and inquired. I also learned that there were discounted business/1st class air accommodations if I wanted to pay for the upgrade. I did and was very pleased that I did.
Flights were smooth, pickup in Venice, Italy was simple. Off to the ship. Spent about an ...
This was our seventh cruise, having previously sailed with Celebrity, Azamara and Seabourn.
I liked the layout of the ship and thought the food in all of the restaurants was of a very high standard and could not be faulted. Service however was patchy and we often had to go up to the bar and ask for a drink as there did not seem to be enough waiting staff in the pool area or horizons lounge. ...
Recommended by travel agent. This was our 12th cruise and first with REGENT. We are use to first class travel and accommodations and having sailed first class on the QE 1, I will have to say REGENT far exceeded our expectations. The shore excursions were first class and went off without a hitch. The food and beverages were as good as any 5 star restaurant on shore and the service was outstanding. ...
Six of us sailed with Regent from Venice to Istanbul, with stops in Croatia, Montenegro, and various ports in Greece and Turkey. We all enjoyed it very much, and thought Regent did its usual excellent job of taking care of us.
We embarked in Venice, where we'd spent a comfortable night at the Hotel Luna Baglioni. We took a water taxi to check in for the cruise (this is Venice, after all! Check-in ...
This cruise was my fourth. I've sailed Princess, Celebrity, Royal Caribbean. I'm an avid traveler and chose this cruise based on the terrific itinerary. My DH and I traveled with my parents who have sailed on Regent Seven Seas Mariner five previous times. Bottom line: The wonderful ship environment was not matched with equally above average excursions. Since the excursions were included in the ...
Having sailed previously with other cruise lines, P&O, Cunard and Compagnie Du Ponant we had high expectations of Regent and particularly Seven Seas Mariner, having had good reviews from friends and neighbors who sail regularly on her. Our experience did not start very well sadly - we had booked a Penthouse suite and therefore qualified for FREE business class flights and a FREE pre-cruise hotel, ...
I'm from Hong Kong and went with my parents to our first cruise in Apr 2013. Since it was not the busy season yet, the price was lower than cruises in May-Aug. Overall it is a good experience with Regent.
Embarkation and disembarkation
We embarked after having lunch in Venice near the port. Overall the process was smooth. There was sufficient staff there to help. We are in our stateroom in less ...
Our group of 6 adults chose Regent to celebrate 2-40th and 1-50th birthdays. We wanted a luxury experience and the all-inclusive nature of this cruise line.
We were absolutely thrilled with our cruise experience except for a couple of the tours (more on that later).
Check in was quick as we were some of the first in line. As we boarded the ship, we were handed a glass of champagne and ...