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I'm from Hong Kong and went with my parents to our first cruise in Apr 2013. Since it was not the busy season yet, the price was lower than cruises in May-Aug. Overall it is a good experience with Regent. Embarkation and disembarkation We embarked after having lunch in Venice near the port. Overall the process was smooth. There was sufficient staff there to help. We are in our stateroom in less than an hour. Disembarkation was smooth as well. The Ship The cabin steward knew our names and was always around, and when he was, he would open the door for us. The stateroom was clean, spacious and beautiful and there was sufficient room for 3 people. The walk-in closet was large. Bathroom amenities were replenished very quickly. The sliding door to the balcony was a bit difficult to open but we managed to do so. The ship was also clean, spacious and beautiful. We loved that it was quiet and was not full of people. Maybe westerners like to socialize but due to difference in culture,we loved to enjoy ourselves without interference rather than socializing with other guests. There were sufficient laundry facilities for us to do our own washing and ironing. Services were execellent. All the staff were genuine and polite and they understood English well. Dining The food was overall good but there was a few misses. Surprsingly, dinner in the main dining room Compass Rose is the best, but the specility restaurants are not as good as expected. Crabcake in Prime 7 was good, but the lettuce in the Ceasar salad was not fresh! The so-called "Signature" Surf and Turf was bad, the lobster must have been freezed for too long, they were not fresh and, in fact, tasteless. The filet mignon was dry and also quite tasteless. What a disappointment! Signatures was better. The foie gras and mushroom soup were good, but the caviar did not taste good. Obviously they should buy better quality caviar for a 6-star ship. The steak and the dover sole were ok, the halibut was acceptable. Anyway, we didn't border making another reservation. The main dining room Compass Rose is however very good at dinner time. There was usually something fresh from the port of call to choose from. So the lobsters and seafood there were fresh, and the chef was flexible enough to cook the food according to our request (we asked for the lobsters to be pan-fried instead of steamed one night). However, the lunch was not as good. We wondered if they had a different chef for lunch? In particular, the so-called "Asian" dishes were not authentic at all, such as Indonesian fried rice lacked the essential black soya sauce, the chef must have no idea what Indonesian fried rice was at all! The Japanese dishes were also not done very well. Maybe they could get away with Westerners who were not familiar with Asian cuisines, but they could not fool Asians like us. They should really hire some Asian chefs if the would like to offer Asian cuisine on board. Otherwise, please just stick to Western cuisine. The breakfast buffet and some made-to-order dishes at La Veranda was excellent, but disappointedly there was only one champagne + caviar breakfast. The quality of the caviar was better then Signatures but still not too good. The lunch buffet was quite good except the pizzas which were poorly done. Dinner at Sette Mari at La Veranda was quite good too but not as good as Compass Rose because the seafood was not as fresh. Overall the wine selections were acceptable. Moreover, the services in all the restaurants were very good. Entertainment The night shows on board were generally quite good but they were a bit too short. However, the singers in the disco sung poorly. As we didn't have any seadays and we went on shore excursions every day, we didn't have much time on the ship during daytime for other activities. Shore excursions There were all well organized and efficient. Water was offered when we got off the ship. The guides were usually ok, but sometime it was difficult to hear them due to the large open spaces and the size of the group. The lunches/snacks offered during the trips were quite good, there was always wine on offer. We particularly like having champagne afternoon tea in a luxury hotel in Istanbul, and all were inclusive! Conclusion Overall, we were satisfied with the cruise for the price we paid. Will we return? Yes but perhaps not too soon because we'd like to try other similar cruise lines such as Crystal or maybe Seabourn to compare.  

Our First Cruise Spring 2013

Seven Seas Mariner Cruise Review by kcayimf

Trip Details
I'm from Hong Kong and went with my parents to our first cruise in Apr 2013. Since it was not the busy season yet, the price was lower than cruises in May-Aug. Overall it is a good experience with Regent.
Embarkation and disembarkation
We embarked after having lunch in Venice near the port. Overall the process was smooth. There was sufficient staff there to help. We are in our stateroom in less than an hour.
Disembarkation was smooth as well.
The Ship
The cabin steward knew our names and was always around, and when he was, he would open the door for us. The stateroom was clean, spacious and beautiful and there was sufficient room for 3 people. The walk-in closet was large. Bathroom amenities were replenished very quickly. The sliding door to the balcony was a bit difficult to open but we managed to do so.
The ship was also clean, spacious and beautiful. We loved that it was quiet and was not full of people. Maybe westerners like to socialize but due to difference in culture,we loved to enjoy ourselves without interference rather than socializing with other guests.
There were sufficient laundry facilities for us to do our own washing and ironing.
Services were execellent. All the staff were genuine and polite and they understood English well.
Dining
The food was overall good but there was a few misses. Surprsingly, dinner in the main dining room Compass Rose is the best, but the specility restaurants are not as good as expected.
Crabcake in Prime 7 was good, but the lettuce in the Ceasar salad was not fresh! The so-called "Signature" Surf and Turf was bad, the lobster must have been freezed for too long, they were not fresh and, in fact, tasteless. The filet mignon was dry and also quite tasteless. What a disappointment!
Signatures was better. The foie gras and mushroom soup were good, but the caviar did not taste good. Obviously they should buy better quality caviar for a 6-star ship. The steak and the dover sole were ok, the halibut was acceptable. Anyway, we didn't border making another reservation.
The main dining room Compass Rose is however very good at dinner time. There was usually something fresh from the port of call to choose from. So the lobsters and seafood there were fresh, and the chef was flexible enough to cook the food according to our request (we asked for the lobsters to be pan-fried instead of steamed one night). However, the lunch was not as good. We wondered if they had a different chef for lunch? In particular, the so-called "Asian" dishes were not authentic at all, such as Indonesian fried rice lacked the essential black soya sauce, the chef must have no idea what Indonesian fried rice was at all! The Japanese dishes were also not done very well. Maybe they could get away with Westerners who were not familiar with Asian cuisines, but they could not fool Asians like us. They should really hire some Asian chefs if the would like to offer Asian cuisine on board. Otherwise, please just stick to Western cuisine.
The breakfast buffet and some made-to-order dishes at La Veranda was excellent, but disappointedly there was only one champagne + caviar breakfast. The quality of the caviar was better then Signatures but still not too good. The lunch buffet was quite good except the pizzas which were poorly done. Dinner at Sette Mari at La Veranda was quite good too but not as good as Compass Rose because the seafood was not as fresh.
Overall the wine selections were acceptable. Moreover, the services in all the restaurants were very good.
Entertainment
The night shows on board were generally quite good but they were a bit too short. However, the singers in the disco sung poorly.
As we didn't have any seadays and we went on shore excursions every day, we didn't have much time on the ship during daytime for other activities.
Shore excursions
There were all well organized and efficient. Water was offered when we got off the ship. The guides were usually ok, but sometime it was difficult to hear them due to the large open spaces and the size of the group. The lunches/snacks offered during the trips were quite good, there was always wine on offer. We particularly like having champagne afternoon tea in a luxury hotel in Istanbul, and all were inclusive!
Conclusion
Overall, we were satisfied with the cruise for the price we paid. Will we return? Yes but perhaps not too soon because we'd like to try other similar cruise lines such as Crystal or maybe Seabourn to compare.
 
kcayimf’s Full Rating Summary
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Cabin Review

Cabin
The cabin steward knew our names and was always around, and when he was, he would open the door for us. The stateroom was clean, spacious and beautiful and there was sufficient room for 3 people. The walk-in closet was large. Bathroom amenities were replenished very quickly. The sliding door to the balcony was a bit difficult to open but we managed to do so.
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