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544 Transatlantic Luxury Cruise Reviews

I wanted to try Regent's new ship Explorer and the transatlantic crossing gave me lots of sea days to explore the ship. We also had some interesting ports of call in Madeira and Spain. We flew into Miami on our own and used a hotel ... Read More
I wanted to try Regent's new ship Explorer and the transatlantic crossing gave me lots of sea days to explore the ship. We also had some interesting ports of call in Madeira and Spain. We flew into Miami on our own and used a hotel shuttle to get to the cruise port. Very easy and economical. First time I've been on a ship that joined in a search and rescue for a passenger overboard.The captain and cruise director kept us informed of what was going on as several cruise ships joined in searching the grid along with Coast Guard out of Spain. Fortunately it was not one of our ship passengers or crew. The search was not successful and was called off after about 12 hours as odds of surviving that long in the cold water were not feasible. Service was excellent everywhere. Disappointed that the onboard lecture series did not exist, especially with so many sea days. When I inquired they told me the lecturer had to cancel at the last minute. I think they should have tried to come up with something. New layout of cabins on this ship and decided it was worth it to upgrade to the lowest level concierge. They actually turn the cabin so the bed looks out through the balcony doors instead of a blank wall. Dining was excellent. Prime 7 layout is huge. Chartreuse wall banquets are not meant to hold people.. Read Less
Sail Date April 2018
The ship is gorgeous, the staff is supreme, the food is wonderful. Our only criticism is regarding activities and entertainment. The highlight of every afternoon was Bingo and team Trivia. Not our idea of exciting and unique ... Read More
The ship is gorgeous, the staff is supreme, the food is wonderful. Our only criticism is regarding activities and entertainment. The highlight of every afternoon was Bingo and team Trivia. Not our idea of exciting and unique entertainment. There was also only a limited amount of board games on the ship. Throughout the 16 day cruise, food service was very slow, but the food quality was superior, as was the staff. The issues seemed to always be in the kitchen. One night, in the level 4 dining room, it took over 3.5 hours to complete dinner. We gave up on the idea of dessert. The head chef was very kind and seemed quite good at her job. I did go on a tour of the galley. I will give the benefit of the doubt. It’s a newer ship and there is a learning curve. They need to figure out how to shift focus on specific restaurants when business has higher than normal traffic. With all this said, we generally had a very good experience and plan to continue to use Silversea. Read Less
Sail Date April 2018
Highly recommend Azamara Club Cruises. I can only give a recommendation for the Azamara Quest ship as I have not traveled on the Journey or new Pursuit yet. First time on Azamara and as long as the Quest does not get rid of their live ... Read More
Highly recommend Azamara Club Cruises. I can only give a recommendation for the Azamara Quest ship as I have not traveled on the Journey or new Pursuit yet. First time on Azamara and as long as the Quest does not get rid of their live dealer table games in their casino, it will not be my last. I loved this cruise and line and the service and meals and everything about it. It was nice being on a cruiseline that really takes care of its guests. It was easily 5 star service. There are so many people who I knew and was on a first name basis with throughout the cruise and I'm not talking about the passengers, but the staff who were great and went above and beyond any prior cruise expectation I had had. I booked my cruise through a cruise travel expert, who, in turn booked every aspect through Azamara. From the first meeting in the baggage claim at the Miami airport, to the representative making sure we were all on the bus and on the way to the Lisbon airport, they had every single detail covered. It was like clockwork! The hotel check-ins were smooth and easy and they were well prepared for us. To the buses from the hotel to the pier before the cruise and to the hotel from the pier after the cruise. The ship check-in was the smoothest ever. There was literally no line, we walked right up, handed in our cruise ticket and credit card. Pictures were taken and we were given our ship pass/room key and away we went. Everything was easy! Upon arrival on the ship, champagne was provided, they didn't ask for our room card to charge the drink, it was free. In fact, the back of the bar menu showed all of the free alcoholic and non-alcoholic beverages. All eating venues (with the exception of the two speciality restaurants) were included and the speciality restaurants weren't terribly expensive for the quality we received. Being docked in town was truly amazing. It was nice being on a small ship that was able to be right in the center of things. Literally off the ship and in the middle of town. Never had that experience on the larger ships that I have cruised on in the past. All communication from the captain was top notch, as well as from the cruise director, Tony. The activities planned from trivia to bingo to blackjack tournaments, guest lecturers, dance lessons, improv classes and the numerous musical events and shows were all unique and interesting to do throughout the cruise. The ship's officers were very visible throughout the cruise. The captain was available to speak to regularly, and many of the passengers were invited to dine with the officers during the cruise. It was truly a wonderful experience sitting with an officer and talking about his experiences and responsibilities. Captain Magnus truly commands a fine ship and wonderful crew. Almost every crew member I encountered really took care of me and other guests. Truly received wonderful service from the following team members: Ernest, Diana, Tony, Julia, Milda, Marina, Nikhil, Leon, Rebecca, Raymon, Ashley, Ernesto, Nikolai, Daniel, Yeldana, Shayla, Alicea, Mariana. I'm sure there are others I'm forgetting as I met so many wonderful crew members who graciously gave of themselves and made the voyage more enjoyable. Much different than the larger ships where you hardly get to know the crew at all, and certainly don't receive the same personal attention as you do on the Azamara Quest. Highly recommend you checking out Azamara Club Cruises, especially if you prefer port intensive trips and if you enjoy many days at sea on a transatlantic cruise. I've come home from my vacation truly relaxed and I have Azamara to thank. Keep up the good work and I can't wait until my next cruise with Azamara. Read Less
Sail Date April 2018
We wanted to try a transAtlantic cruise and the 13-day trip from San Juan to Lisbon seemed perfect. We had delightful weather the first 10 days, interesting weather the last three. Our bad that we didn't realize that the trip was as ... Read More
We wanted to try a transAtlantic cruise and the 13-day trip from San Juan to Lisbon seemed perfect. We had delightful weather the first 10 days, interesting weather the last three. Our bad that we didn't realize that the trip was as much for maintenance as for our pleasure, so we can't complain that deck crews were occasionally in the way of outside activities. The cuisine was perfect. The wine list was very interesting. Crew were positive and professional. We didn't expect to be entertained, so the daily astronomy lectures, French conversation and trivia competition were a nice surprise. We will go again. If there was one small quibble, it is the antiquated wiring in our cabin. A lot has changed in the 30 years the Pride has been sailing. Most of us carry a variety of electronics, all of which need plugging in at some point. Our suite had three outlets, two in the living area and one in the bathroom. The 220 in the bathroom didn't work and the 120 in the main cabin couldn't seem to get a steady grip on the plug. It seems like rewiring the ship would be a daunting project, but something akin to the Bose docking station that sits in front of the old sound controls might make ours lives easie - a nicely installed power strip if the electrical system is up to it.. One other quibble: Embarkation was slow, hot and frustrating. The ship began boarding an hour after hotel check-out, so passengers were left to their own devices to find shade until the gates opened, which a hundred meters of shade beckoned just beyond the gate. Wait! One more tiny quibble: TV selection was pretty good with reasonably current movies, but one can watch the same documentary about the Panama Canal so many times. Read Less
Sail Date April 2018
My wife and I have just finished cruise #2813 Ft Lauderdale/Barcelona April 6-20 and it was very good overall. After many years of sailing with Silversea and seeing it decline in some luxury aspects, I decided to point out some differences ... Read More
My wife and I have just finished cruise #2813 Ft Lauderdale/Barcelona April 6-20 and it was very good overall. After many years of sailing with Silversea and seeing it decline in some luxury aspects, I decided to point out some differences from many years ago to today in hopes that their management might consider some changes. Boarding procedures for this cruise were excellent, as usual. They could not be improved. In past years, upon entering your suite, there would be a good champagne on ice and the various shipboard credits and memos to read. This trip, there was a second rate champagne on ice and no credit or memos. After e-mailing my wonderful travel agent-Michele at Riverside Travel in Dallas, these items appeared the following day around noontime..with no explanation! The butler introduced himself in a friendly manner, and tried to answer our questions about electrical connections, but had to have additional help. He was obviously less experienced than previous butlers we had had but he was trying to be helpful. Dinner first night was good as usual. Lunch next day on pool deck, I had a delicious hamburger with a slice of cheese inside along with a paper lining that separates the cheese!. Staff personnel very apologetic..minor detail. Some of the differences that I and others have experienced over the years reveal that Silversea has diminished from a Great Luxury Cruise Line to a very good one. Some of these differences would have no operating economic impact,on the company but they would have a positive impact on clients. They include 1. in almost every meal the butter was cold and hard as a brick 2. several times when I requested some soft cheese, it was delivered cold and hard 3. few choices of beer were available on the pool deck 4. diminished service on the pool deck while service personnel were standing around not paying attention 5. several times when "crispy, crispy bacon" was requested, it came limp 6. the galley tour and buffet are no longer offered None of these examples are major problems, but they did not occur in years past. They indicate lack of supervision, training and commitment that make a distinctive difference between a "good" or "very good" cruise and a Great Cruise. Some suggestions would incur additional expense to the company... 1. having on menus the availability of a complete variety of premium foods such as prime shrimp, lobster, lamb, beef and other premium fresh and saltwater products. 2. For the first time on Silversea, in my experience, there was no Epoisse cheese and other well known cheeses 3...only one eau-de-vie, Pear Williams, instead of a wide variety of digestifs that once were standard. 4. Very little foie gras and quality caviar were offered. 5. Some passengers commented that a good champagne was not in their suite upon arrival but was furnished upon request. In years past, the guests were always welcomed to their suites with a good champagne on ice. 6. No cheese cart is now offered in the dining room and that used to be a classy touch. 7. The afternoon tea service has been diminished from before. Obviously Silversea knows about these and other items not offered or available today. My guess is that this is for economic considerations. The phenomenal growth of Silversea attests to its success and I hope it continues. I believe there is a large enough segment of the luxury market that is willing to pay more for the very best in service and food.....there is now considerably more competition in the luxury class and I wish to continue cruising with Silversea, but with the class and style of the original Silversea. I recognize and applaud the positive changes in Silversea from the beginning years, such as the butler service, the Hot Rocks venue, improved t.v. service reception, and free wifi throughout the ship, among others. It is obvious that Silversea recognizes the need to make changes. I had requested the e-mail address of the owners in order that they may be aware of these comments but my request was denied. I did send a letter to the Manager of Guest Relations, expressing some of these thoughts. To my surprise, the day after I sent my letter I received a thoughtful and appreciative letter from him indicating that my experiences were not in keeping with the highest standards to which Silversea aspires. He said he has discussed my correspondence with the "fleet operations executive team as we are committed to total guest satisfaction." I am pleased to know that my comments are being taken seriously. I have already booked two suites and paid in full for a Caribbean cruise on the Silver Wind departing November 15th, 2018. Read Less
Sail Date April 2018
My wife and I have done 20+ cruises on many different lines but latterly we have been mainly with Silversea. We joined Silver Wind in Fort Lauderdale and were onboard by 11.45 and drinking our first champagne of the trip in La Terazza when ... Read More
My wife and I have done 20+ cruises on many different lines but latterly we have been mainly with Silversea. We joined Silver Wind in Fort Lauderdale and were onboard by 11.45 and drinking our first champagne of the trip in La Terazza when it opened for lunch at noon, Regulars on the Wind will know that is rather like a pair of old shoes - very comfortable but not in the first flush of youth. . Dining was variable. La Dame was probably overpriced at $60 pp. Both the MDR and La Terrazza produced some excellent meals but not consistently.. Hot Rocks was the most enjoyable for both quality and service. We had only one room service meal - an early breakfast when going on a tour. The guest speakers were all very good and the shows were OK. The Silversea singers were not in the same league as the ones on our last Silver Wind cruise last May. Cruise Director , Allan King was excellent - always very visible around the ship and he put on a show himself which we thoroughly enjoyed and was the best attended of the whole cruise. This was a trans Atlantic cruise so not too many ports. The weather during the crossing was sunny and the ocean was calm. The only ship's tour we took was to the Alhambra Palace at Grenada when the ship was docked in Motril. This was an excellent tour - about 40 passengers split in to 2 groups and was well worth doing. Read Less
Sail Date April 2018
We thought Regent Seven Seas was a "premium" cruise line. It's not. From the first day there were problems. In our cabin, we tried to turn on the tv to see the safety information. The tv didn't work, so we tried to ... Read More
We thought Regent Seven Seas was a "premium" cruise line. It's not. From the first day there were problems. In our cabin, we tried to turn on the tv to see the safety information. The tv didn't work, so we tried to call someone to fix the tv. The phone didn't work either. One night we turned on the bathroom faucet and muddy, dirty water came out and didn't clear up until the next day or so. Another night the toilet didn't work. Our bathroom door wouldn't shut. After workmen came to fix it, when they left we tried to open it and the handle fell off. The food was mediocre. The waitstaff in the restaurants kept getting the orders wrong, or forgot to bring orders at all. The reception clerks were perfunctory and didn't seem to know what they were doing. The "unlimited" wi-fi either didn't work at all on some days or on other days it was intermittent and slow. There was a big leak in our bathroom. Our shower didn't drain, so we showered in pools of water. The women's public rest rooms had broken toilet seats and doors. The wallpaper on one of the walls in our cabin was peeling off, so workmen had to come in and replace it. We had hoped for a relaxing and pleasant cruise, but with the constant stream of workmen coming in and out of our cabin to fix things, it was one interruption after another. By the end of the cruise, I had a serious eye infection and both my wife and I had severe allergy problems, probably from exposure to all the work dust and fumes. Maybe things changed when Regent was taken over by Norwegian Cruise Lines and Apollo Mgt. That's what other passengers told us. They are obviously trying to cut back and have turned what may have once been an upscale cruise line into a mediocre one, certainly not worth the money they charge. Read Less
Sail Date April 2018
Several months ago, my wife and I decided to do a transatlantic crossing. Having cruised with Oceania before, we decided to book the crossing on the Riviera. Our preference is typically small to medium size ships. The Riviera (as well as ... Read More
Several months ago, my wife and I decided to do a transatlantic crossing. Having cruised with Oceania before, we decided to book the crossing on the Riviera. Our preference is typically small to medium size ships. The Riviera (as well as the Marina) are a little larger than we typically would book but for the crossing it was perfect. The booking experience as easy and convenient. Specialty restaurant reservations were easy to make on Oceania's website. Cruise documents arrived 30 days before the cruise. Checking in on embarkation day was very easy. We arrived at the Miami port at noon and were on board by 12:20 pm. Our cabin (PH 11049) was ready at exactly 1:00 pm. By 2:00 pm, we were completely unpacked and ready for our journey. Oceania made it very easy for us! Having cruise on the Oceania Marina before, the Riviera's sister ship, we did not have to spend much time getting re-acquainted with facilities and layout of the vessel. Our cabin was a Penthouse on the 11th deck - 11049. It was very comfortable, clean and well appointed. We did notice a little bit of wear and tear on the carpet and several cabinets with small scratches. The crew did a great job keeping the room nice and clean with stocked with the appropriate beverages, canapés and bathroom supplies. A word of caution is that cabin's on the 11th deck are right below the swimming pool deck and, sometimes, one can hear deck furniture being moved. This was only an annoyance in the early evening as the crew re-stacked the lounge chairs. The ship is in great condition. Oceania is clearly focusing on ensuring the vessel is well maintained. All public areas were very clean. The crew was constantly cleaning and performing maintenance. Great to see this level of care and attention. Our dining experience was very good to excellent. Prior to the cruise, we booked four dinners at the four specialty restaurants as well as one evening at La Reserve. We are "foodies" and Oceania's Riviera did not disappoint. Service and food quality in the specialty restaurants was excellent. La Reserve was a terrific 3 plus hours of good food and wine as well as the social aspect of the evening - well worth the price of admission. On two evenings we decided to just go to The Terrace for dinner and have a light buffet dinner. To our surprise, the buffet was very well done (wonderful salads, fresh sushi, lobster among other delicacies). The Grand Dining Room was very good with the exception of one evening in which the service and food quality was not as consistent. A consistent and enjoyable start of the day (everyday!) was a visit to Baristas. Lastly, during the cruise, we were able to book additional evenings at the specialty restaurants. Since our voyage required a lot of sea days, the crew of the Riviera had to plan and execute a lot of activities during the day. Since this was our first transatlantic crossing, we were concerned about this cruise being too slow. Well, this concern was not an issue. Corey Powell (Cruise Director) and his team worked tirelessly to keep everyone engaged. One of our favorite activities was to attend the chats with Sandy Cares - a terrific speaker. We also attended several Wine Tastings and cooking class - both always fun! In terms of wellness, we used the health and fitness center almost daily, it has excellent equipment, never overly crowded and very clean. We also enjoyed the Canyon Ranch Spa - a bit pricey but the massage and facial services were excellent. Regarding, entertainment, it was better than we expected. It is clear that Oceania has been listening to passenger and reviewer feedback. Among our favorites was the string quartet. Also, the Riviera band played some nice Jazz. The Riviera singers and dances are very talented and did a nice job to keep everyone entertained. Oceania also brought in a several guest stars for entertainment that we would rate from fair to very good (magician (fair), violinist (very good), pianist/singer (good) and comedian (fair) . In terms of ports, our scheduled stops were Bermuda, Ponta Delgado (Azores), Tangier, Mallorca and Barcelona. We typically prefer private or semi private tours since we like to have the flexibility to move quickly and adjust the day as we go; however, for this trip, we decided to take three Oceania offered tours. In Bermuda, we joined a small group totally 16 on a small bus in which we visited Hamilton and St. George. Unfortunately, due to bad weather, we were not able to dock in Ponta Delgada. As for Tangier, our group was a bit larger (20 or so) but the 4 1/2 hour excursion was well done. Mallorca and Barcelona we did on our own. Overall, we were pleased with the Oceania tours we joined. The disembarkation process in Barcelona was a breeze. We were scheduled to disembark at 7:45 am but were able to do so at 7:40 am. We were on a taxi to our hotel by 7:50 am! Lastly, we want to recognize the Riviera's leadership staff. The Captain and his Officers were very visible and approachable. Furthermore, we really enjoyed how they recognized members of the crew with 5 Year Service Anniversaries. And, a night of celebration in which over 300 crew members were brought into the Riviera lounge to celebrate to appreciate the passengers. What's interesting is that it was the passengers that celebrated the crew for excellent service. These actions speak volumes of the culture of the company and leadership. After all, cruising is about people! We will certainly continue to cruise and plan to be back with Oceania in the near future. Read Less
Sail Date March 2018
A transatlantic crossing has been on my bucket list for five tpyears but something always got in the way. When my wife and I made the decision to do it this spring we decided to go upscale since we would be on for two weeks with minimal ... Read More
A transatlantic crossing has been on my bucket list for five tpyears but something always got in the way. When my wife and I made the decision to do it this spring we decided to go upscale since we would be on for two weeks with minimal port calls...thus we picked Oceana. We had a standard veranda cabin and the size and appointments were more than fine. Of special note...the staff to a person were exceptional and helpful. Food was great and with four specialty restaurants, a main dining room, and a buffet it more than met our needs. Never thought I’d get tired of grilled lobster tails with lamb chops...but I did! Fortunately there were a myriad of other choices available. Also worth noting was the caliber of the guests on board, unlike some of the mass market cruises we’ve been on. All in all it was worth every penny we paid and would sail Oceana again in a heartbeat! Read Less
Sail Date March 2018
I have been smitten with the Viking ship design since the first brochure arrived in my maibox a number of years ago. Picked this 15 day Transatlantic crusie for its sea days and ports of call. Frist TA and first Vking cruise. I am ... Read More
I have been smitten with the Viking ship design since the first brochure arrived in my maibox a number of years ago. Picked this 15 day Transatlantic crusie for its sea days and ports of call. Frist TA and first Vking cruise. I am amazed by the attention to detail in the design and furnishings of the ship: I lost count of the different style of chairs in the various public spaces. My favorite are the deep brown leather chairs next to the Living Room Bar. The railings in the hallways and even the door handles to cabins are wrapped in smooth leather. The lichen garden below the stairs rising to the full story sceen showing the most brillinat pictures throughout the day and evening. The views of sky, sea through every window above deck 1. The windows are floor to ceiling. In the World Cafe these were open on sunny days in port for more alfresco dining. Stunning spa with heated tile loungers, stream room , sauna, and snow grotto and small pool open to evyerone. Fees are only for massages. Food in all venues is very good, lots of variety, creative, and the" success cake "in Mamsen is the best dessert at sea. The crew from officers to the young man who was in charge of keeping the elevators clean were always friendly, going out of their way to answer a question or help in any way. The included excursions were basicly bus tours with stops or walking tours of areas of the port towns . All the guides were very knowlegable . The resident historian program is outstanding. Our historian Mark gave lectures on art, pirates, explorers, also had round table discussions and open office hours for small group discussion. The Deluxe veranda cabin was fine, with large shower, and heated bathroom floor. Could have had more drawers in the main cabin. We did find places for all of our stuff. Loved our balcony and table height for having breakfast while looking out at the morning sea or sailing into port. Met so many intersting passengers who were all having a good time while we crossed the Atlantic Ocean. The only negative is that they ran of three of the white wines on the wine list during the cruise. Many of us had the Silver Beverage Package and they miscalculated the number of wine drinkers with this package. They did not run out of the incudled wine, however. LOL This minor detail was the only negative I experienced. Read Less
Sail Date March 2018
We had heard good reports about Viking River Cruises and when we saw this lovely itinerary on the relatively new Viking Ocean Cruise line we decided to give it a try. And we were delighted with our choice! One reason we selected this ... Read More
We had heard good reports about Viking River Cruises and when we saw this lovely itinerary on the relatively new Viking Ocean Cruise line we decided to give it a try. And we were delighted with our choice! One reason we selected this cruise was because we love days at sea. While 7-8 days at sea does not appeal at all to some travelers, my husband and I, who are retired, enjoy restful days when we don’t have to be up and ready early for an excursion. And there is so much to do on the ship during those days - the spa and pools, in-room movies, exercising and games on the deck and just watching the vast views from our veranda. But then this cruise had some lovely ports that we had not visited before and definitely wanted to see - Puerto Rico, Madeira, Tangier, Sevilla, and others that we returned to visit. One of the features of Viking cruises is that the excursions are all included. Of course, you can upgrade for a fee if there is a special spot or experience in a port that is not part of the included outings, but pricey excursions are not necessary. The entertainment was fine although we didn’t go to very many of the shows. We liked the lectures about the various ports, their histories and political issues. The lectures were recorded so we could watch them at our leisure. The food on the ship was exceptional with a nice variety of good quality and healthy options. There was always plenty of food and drinks available whenever we wanted them. Service was outstanding for the most part. Staff members seemed to be happy and to enjoy their jobs. Because we had such a good experience on this trip, we booked a future cruise onboard and took advantage of the discounts we were offered. Overall, we had a great experience and are looking forward to our next cruise on Viking. Read Less
Sail Date March 2018
We chose to do a repositioning cruise on the Viking Sea in March of 2018 from San Juan to Barcelona. We have sailed over a dozen times on other cruise lines, predominately Seabourn and have done four other trans-Atlantic cruises, but were ... Read More
We chose to do a repositioning cruise on the Viking Sea in March of 2018 from San Juan to Barcelona. We have sailed over a dozen times on other cruise lines, predominately Seabourn and have done four other trans-Atlantic cruises, but were intrigued by the pictures and reviews of these new ships. First the good: The Viking Sea was a beautiful ship with spacious public areas. We loved the clean Scandinavian design and our lovely PV1 cabin. The Mediocre: The food. Perhaps we are spoiled by the exceptional cuisine on Seabourn, but we found the dining experience on the Viking Sea to be very disappointing. With the exception of the specialty restaurants (which were limited to two visits per cruise) the food and service in the main dining room were mediocre at best. There was never enough wait staff, the food was not very good, and the tables were jammed so close together that any thought of a romantic meal for two was impossible. In general we were surprised at the poor level of service on the boat (again compared to Seabourn.) While sitting around the pool, it was rare for anyone to come offer even a drink of water, let alone something alcoholic. This meant one of us (including my handicapped husband) had to go to the bar, order a drink, and carry it back. The Horrible: My husband suffers from Afib, a heart condition for which he has been treated for two years. Prior to leaving on this cruise, he was cleared to sail by his cardiologist in Florida. On day 9 of our cruise, he went to see the ship's doctor because he was having some symptoms related to this condition. The doctor prescribed a new drug, and he felt fine. On day 11, we took a private land excursion to Tangiers which tired him out. The next morning (shortly after we docked in Cadiz, Spain) he decided to see the doctor again, just to be sure he was okay. After running some tests (which concluded my husband had NOT had a heart attack) the doctor announced that "because the next day would be a sea day" he could not risk having us on board. We were told to summarily pack our things, leave the ship, and go to a local hospital in Cadiz. In a state of shock we complied. We spent the next 7 days in a hospital in Cadiz (where most of the staff did not speak English.) My husband was given an IV for hydration and hooked up to a monitor. And we waited and waited and waited for 4 DAYS to see a cardiologist. When he finally arrived, he did a short test, added a beta blocker (a drug my husband had previously taken) and said we were "cleared to fly." Hurray! But no, our Viking trip insurance company "Trip Mate," now responsible for getting us back to Florida, declared we must have a "medical escort" home. This, despite the fact that all the doctors at the Cadiz hospital said this was UNNECESSARY. So...we waited 3 MORE DAYS for a nurse to fly in from Colorado to accompany us home. THEN THE REAL KICKER.......Trip Mate just sent us a bill for $2,000 for my air ticket home, because it exceeded their limit for that class of service. It was the SAME class of service we had booked for our original flight home from Barcelona. In short...we missed the last three days of our cruise, spent seven nights in a foreign hospital, suffered considerable stress and discomfort, for ABSOLUTELY NO REASON. My husband, according to ALL the doctors in the Cadiz hospital, was medically fine to continue the cruise. He has been fine since we returned home. The Viking doctor made a mistake when he sent us off the boat. Now they want to charge us $2,000 more for his poor judgement. This is unconscionable and unacceptable. We do not intend to pay this bill, will never sail on Viking again, and have told all of our friends to beware of this cruise line. Read Less
Sail Date March 2018
I chose this cruise because I wanted to experience what international travel was like before the advent of modern air travel. I wanted to enjoy an Atlantic crossing a la vintage Hollywood. I wasn't disappointed. The Viking Sea is ... Read More
I chose this cruise because I wanted to experience what international travel was like before the advent of modern air travel. I wanted to enjoy an Atlantic crossing a la vintage Hollywood. I wasn't disappointed. The Viking Sea is luxurious. Her crew and the entire staff were magnificent in every respect. From a good nights sleep to a snow bath, comfort and convenience was the order of the day. There were six dining venues to accommodate every atmosphere from casual to elegant. The food quality was excellent and catered to most every taste. Some of my favorites were the foods that were unique to the country we visited that day. And, there's a well equipped gym to help work off the excess calories! What more could one ask for! Entertainment and activity opportunities while aboard afforded passengers an almost endless variety of things to do. If one got tired of the spa, pool, hot tub or wistfully staring out to sea there were several libraries, the Viking Museum, movies under the stars, high teas, dance classes, fashion shows, live music, resident lecturers and port call briefings to occupy the day. The cruise originated from San Juan Puerto Rico and ended in Barcelona Spain with eight full days at sea. Boarding and disembarking were professionally executed and effortless. Port calls included Phillipsburg on the island of St Maarten, Funchal on the island of Madeira Portugal, Tangier Morocco, Cadiz Spain and Valencia Spain. The shore excursions were well planed, fun and took us to the heart of these fantastic cities. Our passage through the Straights of Gibraltar was at 2330 in a thunder storm that produced a spectacular lightening display. One could barely make out the floodlit "Rock". What a welcome to the Mediterranean! All the ports were special in there own unique ways. I spent two days in San Juan prior to sailing. Even in the post hurricane environment it was well worth the visit. If I was forced to pick a favorite it would be Tangier. There was never enough time for sight seeing (or Shopping) at any of the ports so return trips are definitely warranted! I would recommend this cruise to anyone and would do it again in a heartbeat. Read Less
Sail Date March 2018
We are long time Regent customers but had not sailed with Regent for two years account a previous problem. In the interim, we sailed with luxury lines, Crystal, Seabourn and Oceania. We chose the transatlantic crossing to try the new ... Read More
We are long time Regent customers but had not sailed with Regent for two years account a previous problem. In the interim, we sailed with luxury lines, Crystal, Seabourn and Oceania. We chose the transatlantic crossing to try the new (for us) Explorer and because of the price. We also love going to Bermuda. We had an overnight in Bermuda where I chose to wear formal Bermuda attire, of coat, tie, Bermuda shorts and folded over knee socks (picture attached) I was asked to leave the bar as I had shorts on. Next, I experienced the only poor service, rude employee, of the cruise, the reception desk manager. I explained that we were docked in one of the most formal British protectorates in the world and that my attire was local custom, and requested to be allowed to wear formal Bermuda attire in Bermuda. The correct answer for the location was to check with the hotel manager or else make a simple apology. Instead I was given a lecture about local customs and how bad it could be in Papua, New Guinea (loin cloth). Steam was rising from my ears. With my bad experience highlighted I will say that the ship lives up to its billing of the most luxurious ship ever built. There is marble granite and exquisite light fixtures - EVERYWHERE. The overall decor of the ship is no less than 10 out of 10. Words and pictures can't describe it adequately. When I went into a private stall in the restroom I was in an eight foot by four foot marble box. Simply amazing. Service was generally excellent in all dining venues and bars. The ship was not completely full and extra visits to the specialty restaurants were available, especially if you were willing to share a table or eat late. Food in the main dining room, The Compass Rose was excellent. Of all the restaurants we rated Prime 7 as number 1. We did not enjoy Pacific Rim, but we are not Asian food fans so please consider this review neutral there. Overall passengers on the Explorer dressed better than other lines, a plus for us. 80% of men wore jackets at night and half of those wore ties. Our room was a Penthouse which we enjoyed (see below). We enjoy butler service on cruises and have learned to make use of them. Unfortunately, we did not get the best one as service could be slow or forgotten. We spoke with other passengers who had no problems so I must assume that we just drew the wrong one. We went on two shore excursions which were excellent and included. We missed the final port due to engaging in a man overboard search and rescue for a passenger from another ship who had fallen or jumped overboard. So, with all of the great that that can be said about this cruise why only 2 stars? Beyond the bad experience in Bermuda we can say that it boils down to value and inflexibility. Value - we have seen Regent take price increases each year. We chose this trip due to its lower cost and included business class return air from Spain. Backing out, my estimated value for the cruise, we paid just over $500 per day per person for the cruise. Good deal, but a quick check of category Penthouse B cabins this summer will reveal prices that can approach $1500 per day (which include business air). Over the past few year Regent strives to make more and more included. Shore excursions, drinks, specialty restaurants, and just starting - free laundry. To get the full value for all of this you need to take advantage, and most of us don't. And then there is another phenomenon that seems to be more prevalent on Regent than on other top lines. My wife and I call it "forced shopping". On this cruise we had a combined total of $1,100 (USD) shipboard credit. The credit came from American Express, the ship and the travel agent. Regent is"all inclusive" and Since we are not big spa people, and don't partake in top shelf spirits or wine, we have to spend it (or lose it) in the shops. We ended up purchasing lots of stuff we never would have elsewhere. And the shops aren't cheap. Up until about 2010, you were able to visit the future cruise consultant and roll the shipboard credit into a future cruise. That ended and we became free agents in the luxury market. Finally, inflexibility. The shorts incident aside (a perfect example) we found that the staff works from a very regimented script or playbook. One day we told our (excellent) waitress that we were praying for calm seas. She lets us know she was praying for a calm boss. On the last full day, we completely packed early in the morning and stashed the bags under the bed. The cabin steward pulled out the completely full bags and put them on the bed, because - that was what the script called for. In fairness this may be Regent's way of managing service but we found it to be a little stiff. We will be back on Regent but it will likely take 2 years or more. Read Less
Sail Date March 2018
Really a 4.5. Embarkation in Miami extremely easy especially if you were in one of the larger suites like we were--a Master Suite. But really it was only the difference between no wait and at most a 3-4 minute wait, there were over 15 ... Read More
Really a 4.5. Embarkation in Miami extremely easy especially if you were in one of the larger suites like we were--a Master Suite. But really it was only the difference between no wait and at most a 3-4 minute wait, there were over 15 agents taking care of the formalities. One unusual thing--first time ever in 2+ cruises that we were allowed to keep our passports. Ship itself is gorgeous--still has that new ship smell :). It's subjective, but it may live up to the "most luxurious cruise ship" tag from Frank del Rio. Master suite was very good with a couple of flaws that made us wonder if Frank had ever examined it personally. First,the living room couch was quite possibly the least comfortable couch we have ever tried to sit in. Very low and hard back. They had put lots of cushions on it, but all that meant was if you tried to sit up in it or lean back to watch TV you slipped off. Only one arm chair so only one person at a time could be comfortable watching a movie. Also, couch set up far too close to the TV for comfortable viewing. Butler and stewards moved the couch for us about four feet back for a proper viewing distance. TVs themselves large and proper Hi-def feed of a large movie selection. However, seems like most cruise lines these days content themselves with MSNBC and Fox news so if you want anything in the middle you get BBC. Moreover no ESPN so only Sky Sports and if you have a 75%+ American clientele all soccer all the time isn't great especially during March Madness. The other cabin oddity was no fewer than 15 switches (in rows of 3) that do exactly the same thing. You can turn on or off all the lights in the foyer, living room, and dining area at once but can't choose any subset. I sincerely hope they fix both of those things in drydock. We did get a chance to see the famous $5K/day/person Regent Suite as we got invited to a small dinner party there. It is over-the-top with built in spa, the $75K bed (apparently the Splendor will have a $150K bed), lots of Lalique crystal, etc. Food was generally excellent at both lunch and dinner (we believe strongly in sleeping in on sea days especially when losing an hour most nights going eastward). Lots of lunch venues open, both buffet and sit down. We found the food considerably better than that we have had on the other Regent ships, particularly in the MDR. The new MDR menu provided a huge number of choices and quality didn't slip because of that variety. There is a Senior Executive Chef who reports directly to the GM instead of two a F and B manager--we met him on a galley tour and he is extremely impressive. Of the specialty restaurants, Pacific Rim is surprisingly good--I put it that way because we are from N. California so are Asian food snobs. There was excellent variety and quality and most of the dishes were reasonably authentic. Yes the bulgogi was really a nice sliced steak with a soy-based sauce instead of the true Korean item and they should train the wait staff to pronounce the iconic Vietnamese soup pho as "fuh" vs. "foe," and the menu should make it clear you can get both hot and cold sake (it only says cold but they were happy to serve hot at the proper temperature). But those are minor quibbles. I rate the quality about as good as the Nobu restaurant on Crystal with more choices and actually better than Jade Garden on Oceania (which is good, not just nearly as authentic). They push the lobster tempura (which is good), but be sure to try the duck, the pho, the miso cod, and the stir-fried greens, and the green tea ice cream among other dishes. Chartreuse was also excellent in all respects although selection a bit limited. Much better than the earlier Regent Signatures incarnation. The whole dover sole is particularly good. Prime 7 a bit disappointing actually, appetizers, sides, and desserts very good, but steaks only fair without a proper char and not as marbled as prime steaks should be. Seti Mari is still a confused concept. Is it a buffet or sit-down restaurant? The bit of both doesn't really work IMHO. Toscana on Oceania hugely better for Italian food as is Prego on Crystal. The baker on Explorer is really good-both for desserts in the restaurants and especially at afternoon tea. Entertainment generally good to excellent. Production company one of the better ones we've seen--rivaling Crystal in that regard. Guest entertainers mostly very good to excellent--a husband-wife pair called "Somewhere it's Five O'Clock" was new to us and did two shows with actual modern pop and rock music (and some classic rock too). (Although we may have been the only couple that recognized their opening song "Little Talks"--that's by Monsters and Men if it comes up on a ship trivia quiz). However, the guest comedian was something out of the Dean Martin era when joking about drunk drivers and the female anatomy was considered funny. Nowadays it's both sexist and offensive. That caused me to downgrade the entertainment rating one notch. Service top-notch in all respects from wait staff to cabin attendants/butlers to cruise director and his staff. If anything Regent may have gone overboard in responding to some earlier comments in this forum about slow or mediocre service, at one dinner we counted 8 times a waiter, head waiter, or maitre'd came over to ask if everything was excellent. I thought of putting up a sign that said "things are perfect." The only problem with our butler was that he made us feel guilty we didn't give him enough to do--I had to convince him we could find our way to dinner without him. Internet service only fair. Sort of OK for first half of cruise, then they had problems switching satellites in mid-Atlantic which led to 3 days of unusable service. Not a matter of too much simultaneous use--service terrible at 2am during that period. The similarly sized SIlversea Silver Muse with a comparable passenger load and "free" internet throughout had almost land-based speed on a crossing we did six months earlier. Speed these days is simply a matter of money and technical competence. Finally ports and excursions, a fairly minor part of a crossing and particularly true on this voyage. There were five port days scheduled and two+ got cancelled. The first day in Bermuda, while it was sunny, winds were up to 60 mph gusts. Some deck furniture that was not completely tied down literally flew off the ship. So almost all excursions that day were canceled. Unfortunately that meant that re-scheduling everyone on excursions the second day proved impossible. Our tour in Funchal was just ok--guide could have been a lot better. The tour of the Nerja caves near Malaga was spectacular. If you haven't seen them you really need to do so. Largest underground "theaters" I've ever seen and an excellent guide. And then came the unique-to-us part of the cruise. We were sailing from Malaga to our last port of Alicante before ending in Barcelona. Our captain woke us at 3:30am to tell us that the ship was going to be making some unusual turns because a passenger had gone overboard on the Norwegian Spirit which was just ahead of us. Five ships in the area including several from the Spanish Coast Guard and two helicopters spent six hours searching the area--the passenger, who it turns out had jumped overboard, was never found. We were released from the search, skipped Alicante, and had an extra sea day. Overall, this was a very good to excellent crossing aboard a superb ship that I believe will get even better when they fix a few glitches. Read Less
Sail Date March 2018
This was our third Seabourn cruise but the first in which we upgraded to a penthouse spa suite (because of a good deal) and the first where we crossed the Atlantic. Both were great experiences and are the focus of this review. The suite ... Read More
This was our third Seabourn cruise but the first in which we upgraded to a penthouse spa suite (because of a good deal) and the first where we crossed the Atlantic. Both were great experiences and are the focus of this review. The suite first. There are four of these above the spa area, reached only by a flight of curving stairs and so not practical for passengers with mobility issues. The deck or terrace of these cabins is twice the size of those in the regular suites, with an expansive stern view similar to the view from the terrace of the Colonnade restaurant but two decks higher. Suite advantages include a much larger shower, a separate room for the toilet, a separate bedroom with doors if someone wants to sleep while a partner remains awake, TVs in both bedroom and living area (42-incher in the latter), access to the spa serene area (which we didn't take advantage of since our own terrace was "serene") and flowers, healthy snacks, fluffy towels, etc. We felt very spoiled with the extra space. We wouldn't pay full brochure price for this suite (unless we were in the One Percent!) but if you can get a deal on an upgrade the spa suite is worth considering. The cruise joke is that "the more you pay the more you sway" because the bigger suites are higher, but we actually found this suite much more wind protected than those toward the bow, and the motion over the stern not particularly noticeable. The canvas awning on the deck sometimes made noise, but not to an annoying extent. We were also curious about crossing the ocean because we had enjoyed previous sea days on earlier cruises. Our itinerary was quite interesting, going from the Amazon to Devil's Island, the Cape Verde Islands, Canary Islands, and Morocco before ending in Monaco. The equatorial ocean was relatively smooth (still whitecaps, however, with a steady swell) and the sea days were quite relaxing without ever being dull. There was more than enough to do with lectures, shows, contests, games, classes, the gym, pool, and so on, and we never got bored watching the moods of the ocean. Recommended for those who want more days per dollar and like the sea. Overall, we're Seabourn fans who find the food, entertainment, and service excellent and are somewhat baffled by the occasional severely negative review. For what it's worth, many if not most of the passengers on board were repeat customers. Even with extra trainees on the ship because of the imminent expansion of the Seabourn line to the Ovation in May, the staff was friendly, competent, and fun to talk to. We requested the chance to sit at crew-hosted tables at supper and usually enjoyed meeting staffers and new passengers. When we wanted to dine alone we declined invitations with no problem. When we did mix, we learned much more about the ship and life at sea. This was a new itinerary and some of the land excursions were a work in progress, but we enjoyed every place that we went ashore. We also did kayak and zodiac trips with the Excursions Team and enjoyed that, although the outings are a little pricey. Overall the Quest has a good vibe - it's the most adventurous vessel because it goes to Antarctica and Greenland - and it sustains the attention to detail we'd already experienced on the Odyssey and Sojourn. I think the line is a good value and the Quest may be our new favorite ship. All-inclusive, no lines, no nickel and diming, no stinginess with food or drink, great crew to passenger ratio, and quite good entertainers and lecturers. Incidentally, the Quests went into dry dock for a $5 million facelift (new carpets, etc.) right after our cruise, and so it should be looking especially sharp for the rest of 2018. Read Less
Sail Date March 2018
Transatlantic from San Juan to Barcelona with stops in Madeira, Tangier, and Cadiz. The ship is beautiful! The food was excellent no matter the venue. Enjoyed the entertainment and movies with discussion groups afterward. The Meet ... Read More
Transatlantic from San Juan to Barcelona with stops in Madeira, Tangier, and Cadiz. The ship is beautiful! The food was excellent no matter the venue. Enjoyed the entertainment and movies with discussion groups afterward. The Meet & Mingle was outstanding—cocktails, hot appetizers and officers who truly wanted to engage. There are outdoor fitness machines on the sports deck for those who prefer to enjoy ocean sounds rather than gym noises. Lots of nooks and small group gathering space on the outdoor decks. Loved having laundry facilities on each floor—including an ironing board. Let us pack less with no expense. Free detergent (or you can use your own). Great social spot as we waited for a washer or dryer to open up. Lots of men doing the laundry! Viking also lets you bring your own liquor and wine aboard with no corkage fees. Wine and beer offered freely at lunch and dinner but cocktails are reasonably priced. They treat adults like adults. One initial challenge was loud banging noises in our cabin. The first night there were six crew members including head of housekeeping in our cabin trying to figure out where the noise was coming from. Because cruise was sold out, told no other cabin. Next day, noise was worse. Someone had canceled so we were moved—no noise! Finally a good night sleep! Someone else had also complained about noise and was moved to our old cabin but said the noise was worse so moved back to their previous cabin. Two days later, we found the problem—a ratchet strap hitting the metal on a lifeboat which was right under a vent pipe at our old cabin. Suggested they pad it—maintenance showed up immediately and did so. End of noise. Responsiveness to our complaint was immediate and taken seriously. Commend housekeeping, maintenance and guest relations. Stellar. Loved the heated bathroom floors! Lovely cabins with luxurious bathrooms. Public spaces are inviting. Different music (not loud!) rotated between—a string trio, pianist, jazz, etc. My husband is a singer and would’ve liked a passenger choir to fill some of the Sea days. The CD said he’d been lobbying for one so would keep trying. All in all, loved this cruise. We met more people on this cruise than any other. Signed up for two more in future cruises. Read Less
Sail Date March 2018
The Cunard queens have enjoyed a reputation for elegant cruising that we wanted to experience. The 14 day T/A on Queen Victoria was offered at a reasonable rate and we booked it for our first Cunard cruise. We found the public rooms ... Read More
The Cunard queens have enjoyed a reputation for elegant cruising that we wanted to experience. The 14 day T/A on Queen Victoria was offered at a reasonable rate and we booked it for our first Cunard cruise. We found the public rooms spacious and well appointed. The theater/showroom is large enough to accommodate all of the passengers in the two shows each evening without reservations. There is a large ballroom where nightly big band dancing is held. The main dining venue, Britannia, and the buffet are nicely decorated and of adequate size. There is a promenade deck that goes completely around the ship. Our balcony cabin was clean and of average size with a balcony that was slightly larger then the average cruise ship balcony. The food was of the same quality one would find on Celebrity or Princess. The service was slightly better than average. We were concerned about the assigned table dining for two weeks, but found our other six table mates most enjoyable. Surprisingly, there are only two alternative dining venues, a French restaurant at a $40 per person up charge and a pub with a smaller up charge (not counting a corner of the buffet that was roped off where one can dine at a $20 up charge). Entertainment on the ship was geared to the mature audience. Shows by the cruise ship staff were better that those on the average cruise ship. Shows by other entertainers were mixed, some better, some not so good. There were at least three speakers who each put on a series of talks during the cruise. All were interesting and educational. A string quartet and a harpist provided classical entertainment daily during tea in the ballroom and at other times in the atrium. The orchestra/big band provided ballroom dance music daily. The dances were well attended and the ship provided male and female dancers so singles could enjoy dancing. Give Cunard a try if you find a cruise that interests you or if you enjoy ballroom dancing. Don't feel you're missing something if you stay with your regular cruise line. Read Less
Sail Date March 2018
My wife and I first cruised with Viking in Dec 2017 and absolutely fell in love with this cruise line. The value is unbelievable for all the extras you are given with no corners cut! Where do we start: * Outstanding price * Airfare ... Read More
My wife and I first cruised with Viking in Dec 2017 and absolutely fell in love with this cruise line. The value is unbelievable for all the extras you are given with no corners cut! Where do we start: * Outstanding price * Airfare included * Free excursion at each port * 24 hour room service * Gourmet food * Top notch entertainment * Heated floors in bathroom * Full size showers * Well appointed furniture in rooms and common areas * Unbelievable service in rooms, dining rooms, bars, etc * 2 to 1 ratio crew to customers * No children under 18 allowed We have been on many other cruise lines and Viking is the only cruise line we will use in the future for ocean and river cruises!!!!! Our next cruise with Viking will be a river cruise on the Rhine in Spring 2019 and this will be our first river cruise and looking forward to it. We have spoken to many people who have taken many river cruises with Viking and rave about them..we cannot wait! Read Less
Sail Date March 2018
A beautiful ship , with stylish public areas , always easy to find somewhere comfortable to sit and read a book . The furnishings in all locations on the ship were top class . The Scandinavian style abounds throughout the vessel ,with ... Read More
A beautiful ship , with stylish public areas , always easy to find somewhere comfortable to sit and read a book . The furnishings in all locations on the ship were top class . The Scandinavian style abounds throughout the vessel ,with beautiful pieces of artwork , and a phone App that enables guests to get more information on each item . The main pool area was spacious with comfortable sun beds . Unfortunately they have a problem with the opening roof , they seem afraid to open it in case they are unable to close it . The Captain said they could not use it if there was more than 3 degrees of inclination on the ship . When closed the pool area was more like a Sauna and made everyone head to other areas. This looks like a problem on this vessel which will not go away until a significant engineering effort. The sun areas on deck again have some very nice furnished areas , you can almost feel you are on your own super yacht . In the Caribbean we had a sea swell of about 4 metres , the Viking Sky did not handle this very well . The downside was the dining experience . The Restaurant (main dining room) is a vast ordinary venue , the food on the occasions we used it was over cooked and often cold and bland .The service was basic just placing of order and delivery of food . Just a quick dining operation .It s also a very noisy environment due to low ceilings and hard furnishings . The World Cafe buffet style eatery was ok , and some dishes were freshly prepared in the open kitchen you could see into .The Sushi in the evenings was excellent . The feature restaurants again rather ordinary. The Chefs Table menu always sounded exciting but the taste was not there . We settled for having dinner in the World Cafe buffet , not what we normally do . The Dining experience is far superior , more an event , stylish with higher quality produce with excellent feature restaurants on Oceania. The Norwegian cafe Mamsems offered oatmeal or pancakes with fresh berries for a light breakfast and Scandinavian open sandwiches for lunch - very nice. The entertainment team although small were very good with singers offering a wide range of music skills . The use of high quality and stylish graphics as a backdrop to the stage in the theatre worked well and was comfortable . The enrichment lecturers (3) were very good and always available to talk to and their presentations accessible on TV in the cabin . The Viking band was excellent , especially in the night club at the end of the evening where a good atmosphere was generated , The ships officers mainly Norwegian were very friendly and very willing to engage with the passengers . Overall the most stylish cruise ship we have sailed on in more than 20 cruises . Viking will have 10 of these ships on the high seas in the next few years . Nearly 10000 guests to find each week . Unless the dining improves hard to imagine how they will attract the customers at their current prices . Would we come back onboard. . NO - the wining dining experice is important to us . We had a bad experience on arrival in San Juan. Not on any hotel lists , had to sort it out ourselves . Viking said they would investigate and get back to us , but to date (3 weeks ) no communication from their customer services . Read Less
Sail Date March 2018
We travel at least 3 months/year now. Our favorite trips usually involve a repositioning cruise, followed by a lengthily land stay. We loved our time at sea, never wish it would end. This was our first trip on Viking Ocean, and what a ... Read More
We travel at least 3 months/year now. Our favorite trips usually involve a repositioning cruise, followed by a lengthily land stay. We loved our time at sea, never wish it would end. This was our first trip on Viking Ocean, and what a delight! I can tell you all the good things we enjoyed on this beautiful ship, but I also want to tell you all the things we were thrilled to be without, like the miserable art auctions that take over the public spaces on other lines. No casino, no kids, and basically, no smoking too. Glorious! Beautiful music in the atrium throughout the day, wonderful guest lectures, movies and snacks at night and an utterly beautifully appointed ship. Superb service, varied and well prepared meals served with some very tasty wines. Internet was included in the fare, as were taxes and port charges. The internet was surprisingly good considering we were on the stormy Atlantic. The crew was extra special, as was the Captain. Leadership was apparent, and the entire experience with Viking was exceptional! It will be hard to ever go back to the other carriers, we really liked what we experienced on this journey. Hoping to sail with them on another repositioning trip this Spring, 2019. Read Less
Sail Date March 2018
Our Departure was in Puerto Rico, we arrived early in the morning on the same day. Everything went as smooth as can be checking onto the cruise ship. We went up to our cabin and were so taken back at how beautiful the set up was especially ... Read More
Our Departure was in Puerto Rico, we arrived early in the morning on the same day. Everything went as smooth as can be checking onto the cruise ship. We went up to our cabin and were so taken back at how beautiful the set up was especially the balcony. The cabin stewards were pleasant and made sure our stay was enjoyable. The service on board the ship was awesome. The crew always greeted you with a smile or a gesture. The dining was absolutely delicious, food, service, variety, cleanliness...just perfect! The ports were enjoyable. My husband and I did a couple of excursions and were extremely happy with the tour guides. The entertainment was AWESOME, what a talented group of professionals. The shows were so enjoyable, great idea having the split of the men and women doing their own shows as well as together. I just want to draw attention to one of the entertainment crew Elora Von Rosch, she has such style, grace and can sing anything. We saw her in the shows in the theater, outside on the pool deck, the lounge, and in the atrium. She is such powerhouse! This Viking Ocean Cruise Ship was on my bucket list and were so glad we decided to go, crossing the Atlantic Ocean and not even releasing you were on the ship for 6 days straight was enjoyable because we went about the ship and enjoyed everything they had to offer. The Room service was excellent and delivered our food in a timely fashion. Would I do it again, YES!I Before we disembarked I booked a River Cruise for next year. It cannot come soon enough! Read Less
Sail Date March 2018
My husband did the choosing. I was really against 6 days at sea. I mean what can you do doing nothing for 6 long sea days? Anyway, San Juan was wonderful. Our hotel was directly across from the Dock where Sky was berthed. I will admit she ... Read More
My husband did the choosing. I was really against 6 days at sea. I mean what can you do doing nothing for 6 long sea days? Anyway, San Juan was wonderful. Our hotel was directly across from the Dock where Sky was berthed. I will admit she was a beautiful site that morning from our hotel balcony. Boarding was a snap. Have crused 25+ times and this really was the easiest. We were greeted once onboard by the crew. In fact one of hem noted our look and asked us if we'd like a tour of the ship. WOW. I can go on and on, the singers were as good or better than any other ships entertainment. Ok, no glitz,,, however the singing was solid. Elvis was cool! The Beatles were totally entertaining. The crew is as good as it gets. One time we had an emergency. The crew , including the Dr ran to the scene. It was a minor item however they were totally on it.I heard later the DR stated with the patent all night in sick bay to make sure the person was ok. This ship is the opposite of the RCL Oasis class ones. As we were on the Oasis 7 days prior with our grandchildren I can tell you they are opposite. Yes we like them both. For very different reasons. The SKY is not a family fun ship. They do not play in that field. What I can say is they are the way my husband and I wish to travel the seas when we are not with the young family members. Our friends came with us.They to agree the SKY is the way to go. Ok, Food is solid. Loved the Buffett. Note: The sea conditions were a bit interesting. Between 3 and 10 meter swells all week. Anyway we Loved it all. Probably why we have 62 additional Viking Ocean days already booked. Team Viking, they are some of the best crew we have ever had the pleasure to cross paths with. Yes, i can name one or two on each cruise we have been on as being wonderful. The team on SKY are all that way. I cannot remember a bad experience. After 7 days at sea (missed St Martin due to heavy seas), you get to know people. . They are the reason why we booked more. Hats off to those who traveled so far to serve my husband and I up a WOW trip. Oh, remember my not wanting 6 days at sea? Well, we wanted a few more when we made it to Barcelona. It was a sad day leaving the SKY. If your wondering, do it. Read Less
Sail Date March 2018
I have traveled several Viking Cruises with my sister and had the opportunity to go with my husband so he could experience why WE LOVE VIKING!!! Everything from Winston our wonderful Viking Travel Consultant who handles every trip we have ... Read More
I have traveled several Viking Cruises with my sister and had the opportunity to go with my husband so he could experience why WE LOVE VIKING!!! Everything from Winston our wonderful Viking Travel Consultant who handles every trip we have been on. From the time you get off the plane they are there to greet and take care of you!!! Which makes the trip start off great (no worries). We love adding the days before the cruise or after if available to get you acclimated to the time and enjoy a city that you might just be getting on the boat and leaving! Viking really makes sure to get the best excursions for the port you are in to make all passengers happy. They also really care that the hotels are close to city centers for extra time exploring on your on if you wish as well as beautiful rooms. Once in the cabin/lounge the staff is there for you the whole time looking after you remembering your name and what you drink after one hour!!!!! It is such an amazing company. It really reflects through the ship with all the chefs and servers...by the end of the cruise it really is sad to leave them!! We are so blessed that in the next 3 months we will be going on two more cruises that happen to be on the same SKY ship. One tip is to book your excursions early on the big ships. We have been on the river cruises which everyone is able to go on. With the big ships there is less availability for some excursions so early is better for sure! It is so nice that after you come back from your excursions the crew is waiting for you to greet and get you ready for the evening shows that everyone can see either before or after their dinner which is a MUST.....they really do a great job and it is something really different every night! When the evening is over you will go back to your room all BEAUTIFULLY CLEAN and enjoy the great programs that viking puts on your TV every night to enjoy from tomorrows trips and wonderful talk and nature shows. Read Less
Sail Date March 2018
We are easy to please - pleasing surroundings and public areas, excellent food, quality entertainment, good service, and comfortable cabin. Whilst cabin service could not be faulted and the cabin was great, everything else fell far short ... Read More
We are easy to please - pleasing surroundings and public areas, excellent food, quality entertainment, good service, and comfortable cabin. Whilst cabin service could not be faulted and the cabin was great, everything else fell far short of expectation. In no particular order. The cheap plastic seats in the Britannia dining room make your legs sweat profusely and a horrible feeling when you stand up. Britannia food was poor, with lunch especially bad, appetizers too cold and mains warm. Repetitive and unimaginative with such things as custard with ice cream, and gnocchi in duck gravy....go figure. The buffet was worse.Occasional smell of sewer in the dining room - I guess when they are pumping out somewhere. Attentive service in the dining room though you felt rushed so they could get tables cleared. Outside in the public areas you have to create attention to get served. Entertainment, "Disco" and on-board talks were appalling. For some reason Cunard has it in its head that older people like old things. A headline entertainer making a trumpet out of a Zimmer-frame sums up the whole on-board entertainment programme. The disco played old 70's/80's music guaranteed to clear the floor - I requested some Sia and Beiber and it was buzzing...the young girl running it had no idea. If you like brown and plastic you will love this ship, like something from the 40's, very depressing, and definitely not Deco. If you like ballroom dancing you will love this ship, if you like pubs, watching football, karaoke, trivia games you will love this ship, If you are in your 80's/90's you will love this ship. For me, my death gene is not yet switched on, I am young at heart and looking for new fun, interest and excitement....instead, and like other contributors to reviews, we found ourselves going to bed early to escape the pain. We sailed out on the QM2 which was far better though still felt more like a ferry than a luxury cruise. Never sailing with Cunard again. Read Less
Sail Date January 2018

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