"Overall, we had a great time and didn't let a few minor service issues impact our experience, but at this point I'm not sure Silversea premium price is worth it, compared to Oceania.Overall, it was a great cruise, but I must say I expected more from a "6 star line with intuitive service"...."Read More
This was our first Silversea cruise and 19th cruise overall. We sailed on 10 different lines, including Crystal, Oceania, Azamara and more.
Overall, it was a great cruise, but I must say I expected more from a "6 star line with intuitive service". The service was good to very good overall, but we didn't feel that they "learn our preference and anticipate our needs".
Embarkation: very smooth ...
We have sailed with you for 21 consecutive years. We have always chosen Silversea because of the quality of both staff, the ships themselves and the crew. However, this is the first year that my husband and I have noticed there was a lack of staff people, not only in the cabins, although our butler was very nice (ALBERT), but in the dining areas as well. I can understand cost cutting to make a ...