3 Silversea Silver Shadow Trans-Ocean Cruise Reviews

We boarded Silver Shadow on 17th April 2019 in Mumbai for a 9 day cruise visiting ports in India, Oman and UAE. We chose Silver Shadow as we had sailed on her in 2016 in Alaska. In 2016 the ship truly lived up to its 6 star rating in all ... Read More
We boarded Silver Shadow on 17th April 2019 in Mumbai for a 9 day cruise visiting ports in India, Oman and UAE. We chose Silver Shadow as we had sailed on her in 2016 in Alaska. In 2016 the ship truly lived up to its 6 star rating in all respects. Comparing the latest trip with the 2016 trip I am sorry to say that Silversea has lost much of its reputation. The only standards that haven't changed since 2016 are the quality of the cabin staff, waiters, reception and shore concierge staff. They were all charming , helpful and a credit to the ship. The variety of the A La Carte Menus was not as extensive and mostly repetitive. Some areas ran out of selected wines and on one occasion there was no orange juice anywhere on the ship. Wine selection was limited and the cheapest of everything was offered as the main choices. The ship is tired and in need of attention as were the management on board. The Italian Captain made one announcement per day which was sailing information we think. I say ‘we think’ as it was impossible to understand what he was saying. There was a general air of disinterest at officer level. Apparently on 2 occasions some passengers reported seeing schools of dolphins bow riding for 20 or so minutes. A sight no-one should miss. No announcement was made by the ships staff to alert passengers to this so that all passengers could see this amazing sight. The 'entertainment' was amateurish and awful to watch and listen to. We left within 10 minutes of arriving on each performance , hoping in vain that it would improve. One port of call was Fujairah. The stop here seemed to be more for the convenience of Silversea than the experience for the passengers. The ship was refuelled there which took most of the day. Even some of the guides/experts stated that it was a mystery why we had stopped there as there was nothing of interest for tourists. Refuelling would seem to be the primary reason for stopping. On leaving Fujairah we sailed to Abu Dhabi. The wind was about force 5 , sometimes gusting but with stabilisers the ship was gently rolling and nothing to concern most of the passengers. Everything carried on as normal with restaurants full etc. no restrctions about going onto deck , just wind warning notices on doors. We arrived in Abu Dhabi, went off for day excursions and returned to be told that the ship was staying there an extra day as the Captain had decided not to sail on to Doha for the comfort and safety of passengers. All passengers we spoke to were at best very disappointed, and some extremely angry with this decision as we had sailed from Fujairah in similar conditions which were not exceptional - just a mild rolling. It was exacerbated by a much smaller passenger vessel leaving the port. The weather did not seem to be of concern to their Captain. So one port and a different country was missed out on the trip.. It seems that since being taken over by Royal Caribbean, corners are being cut to the detriment of the all round experience. We and many of our fellow passenger were very disappointed with the drop in standards. In a competitive world where the choice in cruising is extensive, if I was asked by a anyone whether Silversea was a shipping line of choice I would say "not any more....overpriced and now over-rated. there are far better cruising companies to sail with. Sad but true.' Look elsewhere. Read Less
Sail Date April 2019
Departed Tokyo on 7 May, ticket clearly marked Tokyo, but I am sure I was not the only person who went to Yokohama overnight pre-cruise. The fault of too much confidence due to too many cruises, I even went to the Yokohama Terminal, but it ... Read More
Departed Tokyo on 7 May, ticket clearly marked Tokyo, but I am sure I was not the only person who went to Yokohama overnight pre-cruise. The fault of too much confidence due to too many cruises, I even went to the Yokohama Terminal, but it was about 1 1/2 hours by train and taxi to reach Harumi Terminal Tokyo. Yes, a smaller ship can berth in Tokyo but this terminal is less convenient than Yokohama. It is far away from what you want to see in Tokyo and there is lack of public transportation at the pier. Ship departs to brass band fanfares....almost 200 persons took part for our ship's farewell, this ship was quite full, but perhaps just 300 guests. Rough full sea day to reach Kushiro the third day. This port is perhaps conveniently en route but otherwise one of the worst ports to visit. The facilities include only two markets, interesting only if you are interested in seafood and raw fish. Gala Welcome Dinner on sea day was good with foie gras and lobster. The afternoon tea was great and classy. Two sea days before Petropavlovsk, Kamchatka. The sea was surprisingly calm in this northerly region and the ship's excellent cuisine and services helped make very comfortable restful days. Le Champagne now increases cover charge to $40 but still worth it. For this you can order multiple courses of caviar, foie gras, scallop, and lobster and it is a must for me whenever I cruise on Silversea. One excellent point on this ship is that they deliver menu of the next day each night, so you know in advance when to do the Le Champagne dinner, or the Italian dinner, or stone grill, as an alternative. Petropavlovsk turned out to be an excellent port of call. I took a morning excursion for local sights and saw interesting things of Russian cultural interest, and on return I opted to end at the town centre, where I caught the ship's free shuttle bus back to the ship. The city centre's supermarket was interesting though it is not convenient to make a desired purchase of a giant Kemchatka crab to take home. Two more sea days to cross the pacific but it actually is three whole days as we gain a day at the International Date Line, but it is a pity that on arrival at Dutch Harbor we were unable to visit as heavy fog rendered a zero-visibility situation and the pilot cannot join the ship. The ship reached the port areas before 6am and tried to call the pilot for hours in vain. There is no choice but to abandon this call as it appeared, but when we sailed another sea day till early afternoon the weather was sunny and clear. So it is four sea days, but sea days are to be enjoyed and are expected on a reposition cruise, on a 5-star ship. Though it was a pity missing Dutch Harbor. Add one more sea days to finally reach Kodiak Island in the USA. The centre of town is only a 20 minute walk but ship still provides free shuttle bus. We had a whole day at this 'nothing to see' small town, but there is something to see in the afternoon excursion of the Russian heritage tour. Next morning we were at Homer, Alaska, which is interesting. I took a morning excursion and see much of this interesting town connected by road to Anchorage with a 4-hour drive. On return I also explored the 'Spit' area which is a long strip of land along harbour offering interesting local shops and restaurants to explore, with a really beautiful scenic backdrop of yacht harbour and snowy mountains. To me this unspoilt town is the most interesting place to visit in Alaska, above all touristy inner-passage ports. This is a very relaxing trip on a truly first class cruise of impeccably service that you feel welcome almost every moment. The more traditional dining suits me best, even in comparison with other Silversea ships. Interesting that there is difference between this ship and Silver Spirit in cuisine. On arrival at Seward we were offered free scenic railway transportation either to airport or to a town hospitality centre in Anchorage Captain Cook Hotel. This is a great gesture of Silversea and a real treat. My last trip between Seward and Anchorage was by road, but the train ride in a special coach chartered by Silversea was a surprising highlight, much better than by road. It took longer because we went up a 1000-ft mountain range before descending, passing through snow clad landscape, with glaciers virtually hanging outside the window, It was a highlight 4 hours by any standard. All in all, a very satisfactory cruise despite the loss of Dutch Harbor, and for this region the sea condition was surprisingly smooth. I may even opt to return one day, probably also on Silversea, but this is not for port-incentive minded passengers. For me, the ship, a good one, is the destination. Read Less
Sail Date May 2016
Departed Tokyo on 7 May, ticket clearly marked Tokyo, but I am sure I was not the only person who went to Yokohama overnight pre-cruise. The fault of too much confidence due to too many cruises, I even went to the Yokohama Terminal, but it ... Read More
Departed Tokyo on 7 May, ticket clearly marked Tokyo, but I am sure I was not the only person who went to Yokohama overnight pre-cruise. The fault of too much confidence due to too many cruises, I even went to the Yokohama Terminal, but it was about 1 1/2 hours by train and taxi to reach Harumi Terminal Tokyo. Yes, a smaller ship can berth in Tokyo but this terminal is less convenient than Yokohama. It is far away from what you want to see in Tokyo and there is lack of public transportation at the pier. Ship departs to brass band fanfares....almost 200 persons took part for our ship's farewell, this ship was quite full, but perhaps just 300 guests. Rough full sea day to reach Kushiro the third day. This port is perhaps conveniently en route but otherwise one of the worst ports to visit. The facilities include only two markets, interesting only if you are interested in seafood and raw fish. Gala Welcome Dinner on sea day was good with foie gras and lobster. The afternoon tea was great and classy. Two sea days before Petropavlovsk, Kamchatka. The sea was surprisingly calm in this northerly region and the ship's excellent cuisine and services helped make very comfortable restful days. Le Champagne now increases cover charge to $40 but still worth it. For this you can order multiple courses of caviar, foie gras, scallop, and lobster and it is a must for me whenever I cruise on Silversea. One excellent point on this ship is that they deliver menu of the next day each night, so you know in advance when to do the Le Champagne dinner, or the Italian dinner, or stone grill, as an alternative. Petropavlovsk turned out to be an excellent port of call. I took a morning excursion for local sights and saw interesting things of Russian cultural interest, and on return I opted to end at the town centre, where I caught the ship's free shuttle bus back to the ship. The city centre's supermarket was interesting though it is not convenient to make a desired purchase of a giant Kemchatka crab to take home. Two more sea days to cross the pacific but it actually is three whole days as we gain a day at the International Date Line, but it is a pity that on arrival at Dutch Harbor we were unable to visit as heavy fog rendered a zero-visibility situation and the pilot cannot join the ship. The ship reached the port areas before 6am and tried to call the pilot for hours in vain. There is no choice but to abandon this call as it appeared, but when we sailed another sea day till early afternoon the weather was sunny and clear. So it is four sea days, but sea days are to be enjoyed and are expected on a reposition cruise, on a 5-star ship. Though it was a pity missing Dutch Harbor. Add one more sea days to finally reach Kodiak Island in the USA. The centre of town is only a 20 minute walk but ship still provides free shuttle bus. We had a whole day at this 'nothing to see' small town, but there is something to see in the afternoon excursion of the Russian heritage tour. Next morning we were at Homer, Alaska, which is interesting. I took a morning excursion and see much of this interesting town connected by road to Anchorage with a 4-hour drive. On return I also explored the 'Spit' area which is a long strip of land along harbour offering interesting local shops and restaurants to explore, with a really beautiful scenic backdrop of yacht harbour and snowy mountains. To me this unspoilt town is the most interesting place to visit in Alaska, above all touristy inner-passage ports. This is a very relaxing trip on a truly first class cruise of impeccably service that you feel welcome almost every moment. The more traditional dining suits me best, even in comparison with other Silversea ships. Interesting that there is difference between this ship and Silver Spirit in cuisine. On arrival at Seward we were offered free scenic railway transportation either to airport or to a town hospitality centre in Anchorage Captain Cook Hotel. This is a great gesture of Silversea and a real treat. My last trip between Seward and Anchorage was by road, but the train ride in a special coach chartered by Silversea was a surprising highlight, much better than by road. It took longer because we went up a 1000-ft mountain range before descending, passing through snow clad landscape, with glaciers virtually hanging outside the window, It was a highlight 4 hours by any standard. All in all, a very satisfactory cruise despite the loss of Dutch Harbor, and for this region the sea condition was surprisingly smooth. I may even opt to return one day, probably also on Silversea, but this is not for port-incentive minded passengers. For me, the ship, a good one, is the destination. Read Less
Sail Date May 2016
Silver Shadow Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 5.0 3.9
Entertainment 3.0 3.4
Public Rooms 4.0 4.1
Fitness Recreation 5.0 3.5
Family 2.0 3.5
Shore Excursion 5.0 3.9
Enrichment 4.0 3.7
Service 5.0 4.4
Value For Money 4.0 3.6
Rates 5.0 3.9

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