Cruise Ratings
3 Helpful Votes
Sail Date: October 2018
We wanted something smaller and more upscale than Royal Caribbean, and with few or no children. Okay, here's the good, the bad and the ugly about Seabourn. Good: Boarding is a BREEZE. We walked straight on after checking in. ... Read More
We wanted something smaller and more upscale than Royal Caribbean, and with few or no children. Okay, here's the good, the bad and the ugly about Seabourn. Good: Boarding is a BREEZE. We walked straight on after checking in. Debarkation likewise, a breeze. Staterooms: amazing. Best beds I've ever slept on on a cruise. Bathroom roomy. Pillows! Food is mostly good. The Keller Grill is over rated and limited. Caviar is available anywhere on the ship except there. You could stand just outside the door and have it though. Teatime was a blast. Loose tea in little silver pots. Scones. Num. Coffee bar on deck 7 makes killer Irish Coffee. Good selection of in room TV channels. No children were aboard! Just OK: The bars. They close them up as early as 11, and they don't open again until 5. The Patio bar is open all afternoon, but that's rough in 32 degree weather. Sure, you can drink in your room, but I can do that at home. Deck 7, again, makes boozy coffee. Age group: The median age was 75. If you're not ready to sail with folks who were teens in the 50's, this cruise is going to be a bore. Dress codes for dinner: Toward the end of the cruise the "no jeans" rule sort of vanished. I think nice jeans should always be acceptable. Bad: One of the bartenders was overbearing and rude. He closed the bar on a Friday night at 11pm while the show band was still playing, then argued about it when I asked him the next day and denied doing it. Told me that 6 people in the bar wasn't enough to keep it open; I reminded him that each of us paid more than the regular client just to be there. He said that didn't matter. 10 couples walked into the bar while we were arguing, saw the lights on, and walked out. Stability. We had 60 mph gale force winds for 3 days and nights, even the waiters couldn't stand up straight. I was violently seasick 3 days. For queasy travelers, this ship is not a good option. That's pretty much it in a nutshell. Several of us who debarked in Montreal ended up at the same hotel, close to port, and historic. Hotel St. Sulpice, right next to Notre Dame Basilica. Roomy suites, good rate. I recommend it. Read Less
3 Helpful Votes
Sail Date: October 2018
This was our first time on Seabourn, but will not be the last. The suites are expansive and well appointed. Our only complaint there would be the ridiculously small TVs that are in the cabin. Public spaces are well done for this size ship. ... Read More
This was our first time on Seabourn, but will not be the last. The suites are expansive and well appointed. Our only complaint there would be the ridiculously small TVs that are in the cabin. Public spaces are well done for this size ship. Th entertainment was excellent actually. The four singers and two dancers that were part of the Seabourn team were some of the best that I have seen on any Cruise line. The food was always top notch, we never had a complaint at any restaurant. Now the only complaint and it is minor. The Restaurant Wait staff always seemed a little out of sync. Many times throughout the cruise we heard "sorry we're a little busy", or " we'll be with you in a minute". Even at the signature restaurant The Grill, we waited quite awhile for any service. The maitre D finally came over and asked if we had any service yet.It wasn't awful just not what we expected from Seabourn, and we had this happen repeatedly. The clientele on our cruise was definitely well heeled, and well traveled, and tends to be older. This is NOT a cruise line for children. All in all it is a luxury experience well worth the cost. Read Less
2 Helpful Votes
Sail Date: September 2018
We have been on multiple cruises ,first time on seaborne .I like the small ship ,the crew driving the ship ,especially the captain was very professional and competent .Our suite was very nice .Food in the main dining room was very average ... Read More
We have been on multiple cruises ,first time on seaborne .I like the small ship ,the crew driving the ship ,especially the captain was very professional and competent .Our suite was very nice .Food in the main dining room was very average with a heavy emphasis every night on salmon and shrimp .Service was disorganized and poor taking up to 2 hours to eat .No obvious supervision .The Colonnade dining room was much better with themed meals each night ,much better service and excellent supervision by the maitre di .Coffee bar is excellent .Excursions are extremely overpriced .Entertainment is very average .One singer was fairly good ,comedian wasnt funny . Lecturers were of very mediocre quality to what we are used to ,often getting facts wrong . Ports were good ,better to arrange ones own tour with a local taxi etc ,more personalized and cheaper . Average age on the cruise was 80+and was mainly Americans . Read Less
1 Helpful Vote
Sail Date: September 2018
I simply can't believe this is the same cruise line and even the same ship on which we experienced a truly magical trip to Antarctica. Whatever has happened to Seabourn in just 4 years? First, the good point (note the singular): the ... Read More
I simply can't believe this is the same cruise line and even the same ship on which we experienced a truly magical trip to Antarctica. Whatever has happened to Seabourn in just 4 years? First, the good point (note the singular): the food has improved massively. Everything else however has fallen off a cliff - the style, the sense of being really spoilt albeit at huge expense , the quality of the whole experience - it's all gone. Let's gloss over being subjected to an entirely avoidable hurricane. We'll forget the force 9 that followed 3 nights later. Let's even pretend we didn't notice the fiasco at Quebec City, where the ship berthed in the wrong spot and total chaos ensued. Let's also not make too much of the complete breakdown in communication from both the bridge and the 'cruise director' that followed. Instead, we'll focus us a trip that cost more than my car that was poorly planned, appallingly managed and that we couldn't wait to be over. The itinerary was laughable, visiting a series of one-dog towns with nothing of any interest to see or experience. Pierre et Miquelon was a purported highlight. It wasnt. And as we arrived on a Wednesday every restaurant, bar and shop was closed. Nobody from Seabourn had thought to check. On a guided walking tour, the guide was reduced to pointing out where her auntie lived. Worst of all was the switch in emphasis to all-day boozing. Seabourn Square was always a quiet internet cafe and library. On this trip it doubled as an early risers' bar, with Irish coffee served at 10am to the same crowd who lurched through the days, gradually becoming more obnoxiously inebriated until they conspired to ruin every sailaway and afternoon tea in the formerly elegant Sky Bar by sinking endless cocktails and shouting a lot. I feel nothing but contempt and anger at Carnival for trashing what was one of the last bastions of refined and understated cruising, Seabourn. Shame on you Richard Meadows. Read Less
1 Helpful Vote
Sail Date: September 2018
Seabourn used to be really good. No longer. Food quality is not much better than the lower priced lines. Service not as good as before. Ship a bit run down. Entertainment just ok. We expected really superior service and dining from ... Read More
Seabourn used to be really good. No longer. Food quality is not much better than the lower priced lines. Service not as good as before. Ship a bit run down. Entertainment just ok. We expected really superior service and dining from Seabourn. That is no longer the case. We were really looking forward to this cruise, having had a really nice cruise with this cruise line some years ago. They have not kept up with the times, which could be okay, but they need to spend quite a bit on refurbishment. Also, this line is managed, believe it or not, by Holland America, which is certainly a line to avoid. We tried them many years ago, and have absolutely nothing good to say. We had a problem on this cruise, which was never resolved . It was "kicked upstairs" to Holland, & they could not care less about resolving our issue. Read Less
2 Helpful Votes
Sail Date: August 2018
Missed a prior cruise. Seabourn was good enough to let me apply that payment to this cruise. The cruise was very relaxing and a nice way to see some towns that would have been hard to fly to or drive to. Seabourn is very good about ... Read More
Missed a prior cruise. Seabourn was good enough to let me apply that payment to this cruise. The cruise was very relaxing and a nice way to see some towns that would have been hard to fly to or drive to. Seabourn is very good about almost always providing you service exactly when you want it. You eat when you feel like it, not at an assigned time, check-in to the ship usually only takes a few minutes. The crew is amazing about remembering your name. This was my first cruise with sea days, two of them out of a ten day cruise. Overall, my wife and I found it very relaxing although I missed the opportunity to go onshore every day. Food options are excellent and portions of most items small which allows for a multi-course meal without getting stuffed. For internet addicts, you will be able to use your phone as a hot spot (if you have the US-Canada plan) during almost the entire trip thru the St. Lawrence Seaway, in all ports, and usually for about an hour or so when leaving or entering ports of the Atlantic. Read Less
5 Helpful Votes
Sail Date: October 2017
This was our first Seabourn cruise...and our last. Past sailings have been on Oceania and I regret this trip was not with them, as well. I will repeat another review in saying the food was a huge disappointment for all the upscale hype ... Read More
This was our first Seabourn cruise...and our last. Past sailings have been on Oceania and I regret this trip was not with them, as well. I will repeat another review in saying the food was a huge disappointment for all the upscale hype associated with Seabourn. The selection of items lacked variety and portions were incredibly small. Size of portion is more appropriate for a ten year old. It was also challenging to find healthy selections. You could not even find a banana or apple without asking, and even then a banana took 4 days to rippen if you kept it in your cabin. One night I ordered the vegetarian crepe (filled with ricotta cheese and spinach). When the dish arrived, the plate contained merely a three inch crepe with nothing else. I was shocked to see such an embarrassing small portion especially for dinner, and when I questioned the waiter, he merely indicated I could order another portion. On another occasion, dinner came with frozen (not fresh) green beans that were terrible; almond pancakes for breakfast arrived without the almonds on top, which were brought by the table when the meal was half consumed; chicken breast was good one night and very dried out the next night. It didn't matter which of the two restaurants you ate at - service, selection and portion size were all disappointing. Even dinner at the Keller Grill was nothing to rave home about. On the positive side, the cabin was lovely and shore excursion size was kept to no more than 25. However, I do not feel Seaboun is worth the money invested and will return to Oceania in a heartbeat. Read Less
8 Helpful Votes
Sail Date: September 2017
We are regular Seabourn cruisers going every couple of years . We are shocked by the dumbing down since the new owners have taken over. Food is so boring and repetitive . No interesting food, no innovation . Just Meat or fish on a plate . ... Read More
We are regular Seabourn cruisers going every couple of years . We are shocked by the dumbing down since the new owners have taken over. Food is so boring and repetitive . No interesting food, no innovation . Just Meat or fish on a plate . Limited food options, Collonade has choice of two items only per night, and half the time you have to book for this mediocre experience , restaurant 2 which was good , has been replaced by Thomas Keller- not an improvement/ just more boring same old same old food in every restaurant on the ship. It's an insult Everyone complained of the food at the Grill restaurant The main restaurant has appetisers that second as the salads for the night and the vegetarian options. Never more than 1 actual appetitiser that's not a salad / vegetarian option. No big kitchen market day smorgasbord, as in previous cruises . Met lots of people also complaining about the food If you are a foodie, DONT COME! You will be so disappointed Food is better on Azarmara, Oceania, Crystal Clearly the tasteless bean counters have destroyed any competitive edge Seabourn has in tne market place We have been loyal customers for many years but this is the last Seabourn cruise we will do.( currently trying to cancel the 35 day cruise we have booked for next year - couldn't survive 35 days of this food!) Read Less
1 Helpful Vote
Sail Date: September 2017
We chose this cruise for the itinerary and dates. Also, we had never been on luxury cruise. The food was excellent. There was much variety. We never had to stand in line and never had trouble finding a place to sit. Sometimes, we had ... Read More
We chose this cruise for the itinerary and dates. Also, we had never been on luxury cruise. The food was excellent. There was much variety. We never had to stand in line and never had trouble finding a place to sit. Sometimes, we had to wait to be served drinks or flag down a server. In the main dining room, the staff was not familiar with the seating arrangements. They carried tiny seating charts and sometimes went the wrong direction. Several times, the orders were mixed up or courses were missed. Getting on and off the boat for shore excursions was easy and organized. We booked our shore excursions from Seabourn and found them to be good, except for Halifax. The AC on the bus was broken and the windows were fogged up. It was raining inside the bus from the humidity. I would say to skip the tour to Lunenburg. Even though it is a UNESCO site, it was disappointing. There is also not much to do Gaspe. All the others ports, we enjoyed. The entertainment was quite good. The theater was never full. I would guess that the average age of passengers was 75-80. I would have preferred more diverse age groups as we are in early 60s. Also, with the size of the Quest, I felt the pitching and rolling much more than on a larger ship. Read Less
21 Helpful Votes
Sail Date: October 2016
We chose the Seabourn because friends of ours had already booked the cruise. We had heard wonderful things about the cruise line and were anticipating an exceptional experience. Unfortunately the weather was not in our favor and we had ... Read More
We chose the Seabourn because friends of ours had already booked the cruise. We had heard wonderful things about the cruise line and were anticipating an exceptional experience. Unfortunately the weather was not in our favor and we had to for go a lot of exploring in Quebec, which is a beautiful city. We had to also miss one of the ports we were looking forward to , Bar Harbor Maine due to unfavorable weather. We went to Boston and were shuttled to Salem for our scheduled tour. The tour guide kept us out for six and a half hours when the tour was scheduled for five. Even thought the passengers were ready to get back to the ship she insisted she had signed a contract with the ship for six and a half hours and had the bus keep driving us around Boston in circles. The ship was lovely and well kept and most of the help were great. When we returned from on shore tours there was no one from the ship to greet us or help us up the ramps . I have never before been on a cruise ship that did not have personnel to greet you when you disembarked or when you returned. That was very disappointing as some of the ramps coming back were difficult to maneuver. The food was very mediocre. Lunch in the Colonnade was disappointing almost every day. There was a lack of salads, a nice simple turkey sandwich would have been great. The dinner menu was very un inspiring and the choices were about the same every night. The plates were not even served very appealing. Even the special dining room was disappointing, no flowers not the table, nothing special at all. The guest services were extremely helpful and friendly I had cut my leg and had to go to the medical facility, which was very professional and well run and helpful. The entertainment was mediocre, and did not perform what was specified on the daily program. I know I would not travel on the Seabourn again, nor would I recommend it. Read Less
Seabourn Quest Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 4.5 4.4
Entertainment 3.5 4.0
Public Rooms 5.0 4.7
Fitness Recreation 4.0 4.0
Family 3.0 4.0
Shore Excursion 4.0 3.8
Enrichment 3.5 4.0
Service 4.5 4.6
Value For Money 4.5 4.1
Rates 5.0 4.3

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