First let me say this was my first cruise. It was my wife and I, plus our 6 year old son. I have been to Sandals, St. Lucia and Beaches, Turks and Caicos in the Caribbean before.
We flew into San Juan the day before the cruise and stayed at the Caribe Hilton. I'd say the Caribe Hilton is pretty much ideal for a pre-cruise hotel with its pools and bay and proximity to Old San Juan and the ...
I find it very easy to find fault with the hospitality industry. I was a meeting planner and have a gimlet eye when it comes to service and cleanliness. I could not find a thing wrong with Royal Caribbean's Serenade of the Sea.
The ship is fantastically clean. It looks like no one has ever used the ship. The crew was always cleaning and repairing, but unobtrusively. Even the tables in the ...
the Serenade of the Seas was leaded by the only female Captain in the fleet. We were very excited about it and waited the Captain's night anxiously to meet her and congratulate her on this achievement. What a disappointing surprise when she just ignored me when addressing her accomplishments and talking to her about the excitement we had. She never smiled for us, not even once.
Other than that, ...
Let me say first off that the Serenade of the Seas is a beautiful ship. The crew was as good as any that I've ever sailed with.
The Serenade's mechanical workings are showing signs of age in that the air conditioning wasn't working in cabin 9046 for 12 hours or until I said something about it. The toilet stopped working for a short time one day until I said something about it also. Ceiling light ...
Last year my husband and I greatly enjoyed our Holland America cruise to Alaska, so we decided to go on a Caribbean cruise on Serenade of the Seas (we did not pick HAL because they offered no sailings when and where we wanted to sail). We picked late May to avoid the big crowds in winter and spring, or later in the summer. Given that, with our copious slathering of sunscreen, we still got burned, ...
My wife and I took this cruise with another couple. The ports of call were good, with St. Maarten and St. Lucia topping my list. RCI had lots of activities planned. The food was very good, and the dining room service was also very good. I did not like how the smoking areas were set up on this ship. I am a non-smoker. At the Windjammer Cafe, one has to walk through one of two partially ...
cruised southeastern Caribbean on Serenade from 26/02 to 05/03. Second cruise for Kara and I, previous on Grand Princess 2 years ago. Group of 8 - 4 first timers and 4 with previous experiences. Precruise flew USAir into San Juan and stayed at the Sheraton Old San Juan - we thought the hotel was quite overpriced although the location was quite nice. Spent 2 days shopping and touring Old San ...
BACKGROUND
I have cruised 14 times on Carnival, Princess, once on HAL and a two times on NCL - my least favorite cruise line, because I feel they are ruining and "dumbing down" cruising with their over use of their Freestyle(means pay more for the good stuff) concept - more fees, more costs. This was our first cruise with RCL and they really wowed us and won us over - beautiful ships, well ...
Hi, we sailed last weekend and had a wonderful time. Their were pros and cons for this cruise, ship and Royal Caribbean, we would like to share our experience.
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Arrival/Embarkation - This was a piece of cake, we arrived around 5pm after our day in Old San Juan exploring. The whole process didn't take more than 20 ...
I booked this cruise for my teen daughter and I last minute. We got a great deal on an Oceanview room. Having only sailed a couple of times years earlier, I didn't appreciate at the time of booking I selected a room on the bottom level. Having read this site a bit more as the date approached, I regretted this and was apprehensive. The upgrade fairy, however, provide us an unbelievable upgrade to ...
