I find it very easy to find fault with the hospitality industry. I was a meeting planner and have a gimlet eye when it comes to service and cleanliness. I could not find a thing wrong with Royal Caribbean's Serenade of the Sea.
The ship is fantastically clean. It looks like no one has ever used the ship. The crew was always cleaning and repairing, but unobtrusively. Even the tables in the buffet were cleaned as soon as you put down a fork!
The crew was friendly. We always received a greeting, even passing crew in the hallway. Waiters asked what you wanted to be called and remembered for the entire trip. Crew was willing to chat, but not 'in your face.'
Nice room. Typical: small shower, small head. Great bed. Very quiet location. Could smell cigarette smoke on balcony: neighbors? smoking area? Never figured it out.
9040