This is our forth transatlantic so we know what to expect. From day one there have been uncalled for and primarily unapologetic things that have gone wrong. It was a back to back and on the second leg they kept us in the theater 3 hours because they couldn’t find the new sea pass cards. Management was very unaccomidating in the dining room. They were short staffed and would not combine a table of ...
This was our second Royal Caribbean Transatlantic crossing and what a contrast. Our 2018 trip was a real pleasure. This November 2022 cruise was plagued by mistakes. Almost every day there were last minute changes, conflicting and often duplicate scheduling of events on the ship. Repeatedly, crew made no seating or staging preparations for events. The Cruise Campus was a mess. Examples: Oe ...