This is our forth transatlantic so we know what to expect. From day one there have been uncalled for and primarily unapologetic things that have gone wrong. It was a back to back and on the second leg they kept us in the theater 3 hours because they couldn’t find the new sea pass cards. Management was very unaccomidating in the dining room. They were short staffed and would not combine a table of four and a table of six to ten. The daily activities, other than trivia’s, were lacking. Where were the free classes of the past. No watercolor, the scrapbooking was not a class but a sales opportunity, and even the cupcake decorating demo came with a fee. Really, cupcake demo fee!! But wait, there is more. The $19 per day internet barely worked on only for some sites. I have been on other transatlantic and trans pacific where it worked. They should refund the complete amount. Everyday there is another thing that happens to make you think this is a training sail for a new cruise line. Today lunch in the restaurant was lobster rolls that were shrimp and potato and not lobster. I do not blame the workers but the management. The service staff is top notch and taking the brunt of managements poor decisions. This is our last Royal Caribbean.