• Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Brilliance of the Seas Review

4.0 / 5.0
Editor Rating
1526 reviews
8 Awards

The WORST cruise I have ever been on.

Review for Brilliance of the Seas to Transatlantic
User Avatar
Ann DiTullio
10+ Cruises • Age 60s

Rating by category

Cabin
Family
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Nov 2022
Cabin:

This is our forth transatlantic so we know what to expect. From day one there have been uncalled for and primarily unapologetic things that have gone wrong. It was a back to back and on the second leg they kept us in the theater 3 hours because they couldn’t find the new sea pass cards. Management was very unaccomidating in the dining room. They were short staffed and would not combine a table of four and a table of six to ten. The daily activities, other than trivia’s, were lacking. Where were the free classes of the past. No watercolor, the scrapbooking was not a class but a sales opportunity, and even the cupcake decorating demo came with a fee. Really, cupcake demo fee!! But wait, there is more. The $19 per day internet barely worked on only for some sites. I have been on other transatlantic and trans pacific where it worked. They should refund the complete amount. Everyday there is another thing that happens to make you think this is a training sail for a new cruise line. Today lunch in the restaurant was lobster rolls that were shrimp and potato and not lobster. I do not blame the workers but the management. The service staff is top notch and taking the brunt of managements poor decisions. This is our last Royal Caribbean.

Cabin Review

Cabin was clean but in need of dire update.

9 Helpful Votes
previous reviewnext review

Find a Brilliance of the Seas Cruise from $250

Any Month
Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.
About UsCruise DestinationsFirst Time CruisersFind A Cruise

Share your feedback

International Sites

© 1995—2023, The Independent Traveler, Inc.

  • Privacy and Cookies Statement

  • Terms of Use

  • Site Map

  • Cookie Consent