Early misgivings over what to expect from recent reviews were dismissed as soon as we got to the Mayflower Cruise Terminal, boarding was seamless, from check in to a glass in hand was just 20 minutes, Our Deluxe Cabin starboard/aft was large with an extended non overlooked balcony. it was clean spacious with a lovely touch of Champagne and Chocolates, a welcome return of dressing gowns and ...
We booked this pre- Christmas cruise to Portugal and Spain because it was as cheap as a B&B and we were missing the sunshine. From our previous experience with P&O, we had low expectations but the Ventura is a nice mid-sized ship and we had a good time. The crew were good and the entertainment was acceptable but it was evident that P&O had "cut everything to the bone". In particular, the food was ...
Beware of the spa! 2 treatments booked and paid for before joining the ship. During one treatment, the assistant said one aspect had been booked but I could have all 3 if I wished. No additional price was mentioned. Before leaving they apologised and said they'd made an error by adding the whole cost to my onboard account when I'd prepaid, and they'd need to reset my account, and needed a ...
I chose this cruise as it was at the right price and offered a chance of some sun before the onset of winter.
Embarkation was very efficient and no delays from port arrival until boarding Ventura.
I requested Club dining on first sitting but was allocated freedom dining of which I dislike but I paid the Saver fare rather than Select so no complaints.
For me I always prefer to have the ...
Great guy smashing jokes really topped the cruise off. A special mention to vocal xtr3me and sherwin
Loved it highly recommend
Buffet was alright busy at times.
Gusto the room guy was funny and made some
Nice animals in the room from towels
Leon’s singing at the sail away party was the highlight of my holiday
Restaurant food was nice and service was good ...
N399 Ventura - Spain, France and Portugal.
Wow, I would like to start this review by saying wow, what an amazing experience for our first cruise!
Positives
- The most loveliest staff and crew you will ever meet.
- Although an older cruise ship, very clean, tidy and lots of facilities.
- Really easy embarkation and disembarkation process at all ports.
- Lots of choice when it ...
Travelled 9th to 19th September 2023 (couple aged mid 50s)
Having read some of the very poor reviews a few months before our trip, my partner and I were a little anxious that it would not meet our expectations - especially having cruised with other companies before. This was our first P&O experience so they had a lot to live up to.
What can I say except we have just returned home after ...
Wow just wow, first time cruising so did not know what to expect. This ship and especially the staff exceeded all our expectations!! Firstly the staff greeting you onboard so friendly cases dropped 10 minutes we were on deck 15 having lunch, the rooms beautiful we had a balcony. The food was so lovely fine dining every night and loved the cream tea every day. We saw some great shows, sport ...
This was my first cruise experience which I most definitely will not be repeating.
Boarding at Southampton was like waiting to board a ferry, sat in the car along side the ship for an hour in an enormous queue.
The cabin was in need of updating but it was clean with comfortable beds.
The buffet can only be described as the equivalent of a motorway service station. Food being offered ...
We have used P&O several times before and were pleased and therefore excited to take the whole family this time. We are still in shock at the shocking deterioration since our last cruise.
App did not work for restaurant bookings, they were all fully booked before we realised.
Pools were emptied for repairs and too deep for smaller children
No staff resulted in not everything being open ...