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76 Newcastle (England) to Norwegian Fjords Cruise Reviews

We wanted to experience the beauty of Norway and the Midnight Sun Cruise fitted the bill perfectly. Port of Tyne is only a 60 min car drive away from home so it was very convenient for us. First time with Marella (TUI) having been ... Read More
We wanted to experience the beauty of Norway and the Midnight Sun Cruise fitted the bill perfectly. Port of Tyne is only a 60 min car drive away from home so it was very convenient for us. First time with Marella (TUI) having been P&O cruisers before. Overall a good experience and we would recommend this cruise, especially for beginners. But don’t expect to meet young people on this cruise. We would have scored this a 5 if it not for the very poor embarkation process. The best part of this cruise was the whole crew, they were absolutely fabulous. Friendly, fun, engaging wherever you were in the ship, and whatever they were doing. They are a credit to the company and made the cruise for us and the main reason we would return. Captain John was a particular delight despite some unforeseen berthing changes resulting in more use of tenders than planned. His Q&A session was one of our highlights. The ship is a good size but sometimes felt like there were a touch too many passengers as queues for dinner were a regular feature (Latitude) and securing a seat in the Lounge for a drink in the evenings or a table for breakfast in the Market Place (buffet) often a challenge. We had a balcony cabin on deck 10 mid ships, a little tight on space and storage and a little tired here and there but fine for our needs. It was clean and very well maintained by our steward. We wouldn’t choose this deck again as we were below the running track and could hear some over enthusiastic joggers early in the morning (at 6 on holiday?) stomping their way around. We had an all inclusive package which worked well for us. The food ranged from superb (Dining Club, Kora La and Surf and Turf - additional cover charges), very good (Latitude and Mediterranean) acceptable (Market Place buffet). Best place for drink quality was The Lounge where the bar staff were brilliant. For me the entertainment was mixed. The Broadway Show Lounge shows were either very good or a little working mans club. Some really good singers.dancers and some not so good singers.dancers. I’m sorry but I thought all the resident bands were poor. However, the crew show in the theatre was excellent entertainment. We purchased the Spa pass, which was good value for the money as we were able to come and go as we pleased for the whole cruise. A good place to unwind and relax. The Horizon Sauna was excellent for watching the world go by and recommended for departures. They keep numbers down to a manageable level so you had good room to use the facilities. One morning they didn’t have some of the rooms switched on as we were in port, a little annoying but a really pleasant place with friendly staff. No complaint at all about the service in the bars, restaurants or cabin all very attentive and we had so much fun with the staff they were brilliant. Excursions we went on gave us exactly what we wanted, a real experience of the stunning beauty of Norway. They were well managed, had a good variety of interesting visits and locations and the guides were excellent. One of the tours was too rushed with a 15 minute visit to a beautiful waterfall and only 20 minutes to eat a 2 course meal as we had a ferry to catch. Disembarkation was fine, made easier for us as we were in the last group to leave the ship. That was a pleasant experience seeing most of the public areas empty and quiet. Embarkation was terrible and poorly organised. You park your car then have to walk your cases up a steepish car park, dodging the cars that were parking to a big queue outside a marquee at the top of the car park. Unlike Southampton, they wouldn’t take any hand luggage like suit carriers/flight bags. Then onto a bus for a 2 minute ride to the terminal, where more queues to collect paperwork and then across to the other side of the terminal to another queue to collect tickets and go through security to another coach that took 15 mins to load for another.2 minute trip to the ship. Anyone with some logistical/organisational skills could make this process so much easier, come on Marella sort this out its dreadful. So to summarise, first class crew, pleasant ship, functional cabin, good food, good soda, ok entertainment, superb service, good excursions, beautiful county, older passenger demographic, terrible embankment and better disembarkation.....would we go with Marella again, yes but mainly for the crew and to explore the Baltic. Read Less
Sail Date June 2019
After many cruises with Thomson on Emerald,Celebration and number one Spirit, we decided to see what a “new “ ship was like. One out of 5 is good. Newcastle was waiting for 2 hours after 4 hours of driving. (We were lucky- others much ... Read More
After many cruises with Thomson on Emerald,Celebration and number one Spirit, we decided to see what a “new “ ship was like. One out of 5 is good. Newcastle was waiting for 2 hours after 4 hours of driving. (We were lucky- others much longer. This is not the first time - see reviews. Access to ship far too steep - why not a lower deck? Outside cabin ok but continual noise all night as ceiling panels vibrating so noisy - new ship? Seatings a problem everywhere - lounge, market place, indigo and theatre. Food fair in market place and 53. Found vista for last 2 days - much better. Staff in restaurants don’t seem to be allowed to be part of your holiday - Spirit was fun- Explorer dead pan waiters. Shows poor quality- team worked hard but material terrible - what was cogs all about? Far too loud-too much visual effects and flashing lights. Oh, Spirit was 10 out of 10. Did not participate in any of the daily activities other than walking ourselves around the deck! Days at sea were dead - why no speaker - why no play by show team? Met some of our old Spirit team - Spirit is still their ship- no further comment required. Out of control is the “show your appreciation to the magnificent crew” - how many times were we asked to applaud? Leaving the ship was just as bad. Group 8 had 1000 leaving at same time to queue, get transfer bus and finally find luggage. WHY not make groups of 300 max. So view of Marella is that they have totally lost the Thomson “spirit” that made cruising so enjoyable. Sorry Marella but it’s goodbye from us Read Less
Sail Date June 2019
Always wanted to see the Fjords and this ship seemed like a good size to experience this .We has a good midship cabin near to lifts etc . the dining onboard we could not fault exceptional . The shows were all very good the service of bar ... Read More
Always wanted to see the Fjords and this ship seemed like a good size to experience this .We has a good midship cabin near to lifts etc . the dining onboard we could not fault exceptional . The shows were all very good the service of bar staff and restaurant staff again excellent . The only complaint we had that our drinks package which we paid for did not include Sherry yet its cheaper to buy than Whisky Gin etc which was included . Maybe this could be reviewed before we book another cruise with this line . We were very happy with our ports and shore excursions all picture postcard and beautiful and the courier information very educational . There were lectures given in the Theatre also about the ports which helped people decide which they wanted to do . We will travel again .Hope she can get her Sherry . Read Less
Sail Date May 2019
This was a last minute booking,as we just needed a break,Having never sailed with Thomson/Tui/Marella before because of people putting us off, we decided to give them a try.Having done around 20 previous cruises with 1 Cunard who are in a ... Read More
This was a last minute booking,as we just needed a break,Having never sailed with Thomson/Tui/Marella before because of people putting us off, we decided to give them a try.Having done around 20 previous cruises with 1 Cunard who are in a league of their own,1 with Cruise & Maritime (yuk) never again,The rest were with P&O,who up until going on the Discovery we were quite happy with.The check in at Newcastle was total chaos,no time slot for check in,so everyone turns up together,people waiting in the car park & even on the slip road,which is a danger in itself,then you have to get on a bus to travel a few hundred yards,then check in your card details,then another bus to an area near the ship then about a 5 minute walk to the ship,having said all that Newcastle IS a port & not a cruise terminal,OK that's the bad thing out of the way,The ship itself is a pretty decent ship,she is looking a bit tired in places but she is getting on a bit,One of the nicest atrium's we have seen,a decent theatre,with excellent shows each night off the theatre group,Which P&O don't do 2 or 3 on a weeks cruise,Morgan from the theatre group has an outstanding voice & does a solo show in the atrium,the entertainment overall was good,There was a classical duo called Braximusic who were amazing.The crew are some of the friendliest we have ever met.The food was really good some people were saying the portions where a bit small & only 3 courses,how much food do they want,smaller portions mean less waste & you can ask for more if you want,( sounds like line from Oliver). Probably the best buffet We have ever experienced on land or sea,despite it being all inclusive (which does not include fizzy drinks on their own) we never seen anybody drunk,A bit strange that you can have a vodka or rum & coke,but not just coke.Overall we were really happy with this ship so much so that we have already booked another 2 Marella cruises for next year,Marella need to go to Southampton to see how check in should be done & P&O need to go on a Marella cruise to see how the all inclusive drinks & gratuities & entertainment is done because if other cruise companies can do it so can P&O. Read Less
Sail Date August 2018
A previous cruise on Discovery and a previous Norwegian cruise on a different ship had both been so enjoyable we booked "Wonders of the Fjords" to celebrate my 70th Birthday. What a good choice. Parking and Embarkation went ... Read More
A previous cruise on Discovery and a previous Norwegian cruise on a different ship had both been so enjoyable we booked "Wonders of the Fjords" to celebrate my 70th Birthday. What a good choice. Parking and Embarkation went just as explained in the Port Parking Voucher (although expensive at £10 per day) and a quick and easy booking-in provided the necessary security checks and provision of the check-in card to be shown on boarding and leaving the ship and for ordering either all inclusive drinks or for any extras to be charged to your credit card. Having selected (for £45 extra) the same cabin we had chosen on our previous Tui Discovery holiday on Deck 7, front of midships starboard side we knew exactly where we were going and found our balcony cabin well prepared by Adios clean and with ample hanging and drawer space. This cabin has ample space for the bathroom, a three seater settee and the queen sized bed, and leads through the sliding door onto the balcony which has just enough room for two chairs and a table. Not enormous, but enough. Although we chose to eat our first meal in the Islands self-service buffet restaurant we chose to only eat here occasionally as we found the 47 degree restaurant provided superb service and choice. We chose to sit at a table for two and had two waiters who became the ICING ON THE CAKE!. Nothing was too much trouble for Bojan and Trajche! They very quickly remembered our choice of wine and filled and re-filled glasses without being asked. They remembered that I have a dislike of nuts and pointed out the desserts which I wouldn't like. They always had a smile (even at breakfast). To say they made a good cruise better would be quite true. The entertainment team were superb with quality theatre shows every night. The standard of both song and dance was a credit to the performers and to the back-room too. The Stars of the extra entertainment must be Braximusic who performed in different venues around the ship continually. Having heard a very early performance of theirs on leaving Venice on Thompson Majesty in 2013 it was wonderful to see how their joint career has progressed and what a polished, goose-bumps performance they give. Thank you Max and Brandie. The ports were just as expected and the excursions (although expensive) informative and very enjoyable. The weather helped too. With the exception of Bergen ("it always rains in Bergen" we were told) and low cloud as we took a small boat cruise from Flam, we were lucky with relatively calm seas and mid August sunshine. All in all would we do it again? We we did. We had arranged to stay aboard the ship to go from Newcastle to the Baltic and enjoy our longest ever holiday. But that's another story. Read Less
Sail Date August 2018
We booked this cruise very late and were not sure what to expect after reading some of these reviews. Well we can honestly say that you shouldn't pay any attention to the negative reviews. This ship is excellent value for money, kept ... Read More
We booked this cruise very late and were not sure what to expect after reading some of these reviews. Well we can honestly say that you shouldn't pay any attention to the negative reviews. This ship is excellent value for money, kept spotlessly clean, all the staff we had contact with were good, decent food and the all important decent drinks included on the all-inclusive package. No need to upgrade to the premium unless you only drink a certain brand. All the most popular spirits are included and the cocktail list was the most comprehensive we have come across in our many years of all-inclusive holidays ( particularly the rum based ones- it was nice to have a few more than Pina colada ). As we had booked late the only rooms available were inside cabins, we have never stayed in an inside cabin before so were a bit apprehensive but we were pleasantly surprised in how spacious the room was. It wasn't a bit claustrophobic the only problem is that you can't see what the weather is doing or the temperature outside. The room was well serviced by the cabin staff and included a few towel animals. Shower was a bit on the small side but we coped and didn't flood the bathroom floor. Liked that there were water dispensers available on certain decks to fill up your kettle as we didn't want to drink the water from the tap. We tried all the restaurants except the Surf and Turf which was a bit expensive. The Kora ora ( Asian ) was lovely with a great view. Gallery 47 ( the Italian ) was the one we used mostly at dinner and used the buffet restaurant for breakfast and lunch. We never had a bad meal and in fact there was too much choice so had to be careful we didn't overeat. ( but we still put on 5 lbs on in a week !!!! ). At night we only ever used the bar on deck 11, this bar only opens at 5pm and it tended to be a bit quieter and no loud music till later when it became a disco ? not sure about this as we usually left around midnight. The bar staff here were excellent especially Sacha and Sachin - a credit to the company. The whole trip was very scenic and although we had rain for 3 days it didn't distract from the magnificent scenery. The guests on this trip were slightly older we thought than normal with hardly any children and we didn't see or hear any bad behaviour from anybody. I think this was because of where we went and as the weather was a bit cooler there was no hassles re sunbeds which you usually get. We had said that this would be our last ocean cruise as we do prefer a hotel based / decent swimming pool holiday but we would certainly reconsider travelling on the Discovery again if a decent deal came up. Read Less
Sail Date August 2018
Food in main restaurants pretty average. All inclusive drinks package good (avoid Don Mendo white). Service excellent with special mention to Nico and David in the Atrium Bar and Yansi the lovely waitress. Oh, and the Snack Shack, a modest ... Read More
Food in main restaurants pretty average. All inclusive drinks package good (avoid Don Mendo white). Service excellent with special mention to Nico and David in the Atrium Bar and Yansi the lovely waitress. Oh, and the Snack Shack, a modest and underrated place where you can get hot instant and tasty food from talented staff. Rooms cleaned well by polite towel sculpturers,Captain looked and sounded like a captain should. Entertainment very good with excellent singers let down by couple of dodgy shows (drumming show especially). Opera singers enjoyable especially when on deck on sailing from port. Disembarkation disappointing took thee hours for us to get off which meant serious problems on motorway. Embarkation reasonable. Port of Tyne staff unfailingly cheerful and polite. Wine tasting event so enjoyable and well run by Darren, Moses and the knowledgeable and delightful sommelier Judy. Second time on the Discovery and have enjoyed both cruises. Looking forward to October Med cruise on Explorer. Read Less
Sail Date August 2018
Having been new and previously resistant to cruising, the entire cruise was fantastic. The ship is beautiful, entertainment programme varied and excellent, housekeeping attentive, but the restaurant waiting staff in gallery 47 and 47 put ... Read More
Having been new and previously resistant to cruising, the entire cruise was fantastic. The ship is beautiful, entertainment programme varied and excellent, housekeeping attentive, but the restaurant waiting staff in gallery 47 and 47 put the icing on the cake. They have, and are allowed to show, their personalities within their jobs -some fabulous characters. The cruise organisation from start to finish was amazing, easy to get off at stops (all of which were great). We booked mostly our own trips but did the organised train trip at Flam, which went very smoothly. A very special moment was sail away from Geiranger with the brilliant Braximusic singing on the deck - actually very emotional. I was travelling with my parents so we are aged 50-78 and this review is our combined experience. If cruising again, Marella will be our choice. Interestingly, the senior leadership team were regularly seen and happy to engage with passengers too. Read Less
Sail Date August 2018
We had always wanted to see the Norwegian Fjords and had never cruised before, so took the plunge and booked the 6 night cruise from Newcastle. We were lucky enough to get the all inclusive deal at the time we booked. The trip was ... Read More
We had always wanted to see the Norwegian Fjords and had never cruised before, so took the plunge and booked the 6 night cruise from Newcastle. We were lucky enough to get the all inclusive deal at the time we booked. The trip was amazing. The ship is lovely, not a glistening modern one but really classy - a wide variety of nice bars, lounges, snugs, library - plenty places to sit quietly. The food was truly amazing - buffet breakfasts and lunches were really good - and the five course meal at night in our restaurant (The Avon) was exceptional, very good quality food and variety. The service was really good - all waiter service for drinks. The crew are mainly Asian, and their standards of service are so professional, and, very friendly. Our cabin had everything we could have wanted in it - we had a superior inside cabin on the Lido Deck 8. The Fjords are a sight to be seen, and the commentary and opportunities to see things as we sailed was perfect. The ship is probably geared more towards the older client, although there were a range of ages on board. We didn't see much entertainment but the singer/guitarist in the Morning Light bar was very, very good and played a range of music to appeal to most age groups. I honestly cannot recommend this cruise highly enough - for the money that we paid, it was truly amazing value, far above what we had expected - a 5 star experience. Read Less
Sail Date August 2018
This was our very first Cruise I have to say from start to finish it was excellent, We arrived at the port where our bags were taken from us and never saw them till we got to our cabin. we checked in and with in 10 mins we were through ... Read More
This was our very first Cruise I have to say from start to finish it was excellent, We arrived at the port where our bags were taken from us and never saw them till we got to our cabin. we checked in and with in 10 mins we were through security and on the ship.we were on deck 8 Superior inside cabin and we were very happy with it. The food at all meal times were excellent, we chose to have our evening meals in the Avon Restaurant and the staff were first class. There is plenty to do on board if you don't want to get off at any of the ports. We mainly had our drinks in the Marquee Bar on the top deck very friendly and customer focused. Entertainment was also good, a great holiday which I would recommend to anyone the scenery was amazing weather was mixed apart from one day when it never stopped raining. We did the Funicular ourselves it cost £5 each to go up as we walked back down which I would recommend if your able. We then went to find the Ice Bar which cost us £19 each it was good fun and worth going in. We bought the tickets for the Flam Railway off Fred Olsen and I would advise to do this as your seats are reserved for you and well worth doing. All of the Ports that we stopped at were expensive to buy anything but really worth looking round the shops, you can do your own thing plenty to see and do. Read Less
Sail Date August 2018
We chose the Fred Olsen Cruise Line and especially the Balmoral because it could cruise right up into the fiords that we wanted to see. Some of the larger cruise lines cannot do this. Excellent food and service in the Ballindalloch ... Read More
We chose the Fred Olsen Cruise Line and especially the Balmoral because it could cruise right up into the fiords that we wanted to see. Some of the larger cruise lines cannot do this. Excellent food and service in the Ballindalloch restaurant. Especially from our waiters Pat & Anthony. Excellent service in the Observation Lounge where we spent evenings drinking a cocktail before dinner especially our waiter Charpet. Captain Rommel Pineda always stopped for a friendly word & the same with Simon the entertainment officer. That also goes for any other staff that we met on our daily walk around the Balmoral. They always had a smile on their face & said hello or good morning or good evening. We will definitely be happy to cruise with Fred Olsen on the Balmoral again. And we would certainly recommend the Fred Olsen Cruise line to any of our friends who are thinking of booking a cruise. Read Less
Sail Date August 2018
First, I must mention a similar cruise reviewed by Alfie111 in May 2018. It appears Alfie111 was surprised that two whole days of the tour were spent at sea transiting to and from Norway. The itinerary in the Fred Olsen brochure clearly ... Read More
First, I must mention a similar cruise reviewed by Alfie111 in May 2018. It appears Alfie111 was surprised that two whole days of the tour were spent at sea transiting to and from Norway. The itinerary in the Fred Olsen brochure clearly shows arrival and departure times at each port - depart Rosyth evening and arrive Norway following evening. Our cruise on the ms. ‘Balmoral’ was 7 nights from Newcastle to the Fjords departing on 22nd July 2018 and our first experience of cruising. First thing to mention is the ms. ‘Balmoral’ is a 30 year old ship, so if your preference is for a megaship carrying thousands of passengers then the ms. ‘Balmoral’ is not for you. We specifically chose Fred Olsen because their ships are small and have that classical ocean liner look. We were not disappointed even though the ms. ‘Balmoral’ is the largest ship in their fleet. The ship has style and ambiance to match. Indeed, when I saw the public rooms I immediately thought how nice they looked with superb furnishings and pictures of sailing ships. The food served was excellent quality. Our evening meals were booked in the Avon restaurant where service was a bit slow but generally, it did not matter. If the ship was sailing past beautiful scenery then we could skip the Avon restaurant and have a meal in the excellent Palms restaurant which served a buffet with good choices of food. Breakfast and lunch could be taken in any one of the restaurants. For the accommodation, we selected a balcony room on deck 8 (Lido deck). We had plenty of space for the two of us so a good choice. The only slight snag was that the hot water pressure was rather low. The air conditioning worked very well. The ship’s crew were always polite and very happy to chat and generally welcoming. We did not attend any of the shows so cannot comment on the entertainment. Shore excursions if one wished to participate, were well organised. For some reason the ships design meant that the fitness centre had the best forward facing view being directly above the bridge. Above the fitness centre was the Observatory lounge which was very pleasant but being set well aft, the forward view was marred by the top of the fitness centre. It would have been better had the ships designers swapped the two around and left a promenade area above the bridge so one could stand outside and better take in the forward view. As it is, the only open area looking forward is a walkway on deck 7. All-in-all, we thoroughly enjoyed being on the ms. ‘Balmoral’ for the food, service and experience of a classical cruise vessel. Should we decide upon another cruise then Fred Olsen would definitely be our choice. Read Less
Sail Date July 2018
AMAZING DISCOVERY . More then a Ten . Just back from our 2nd Norwegian Fjords cruise in 2 months on board the Marella Discovery. The first cruise was so enjoyable we booked the 2nd 2 days after we came back home and the 2nd ... Read More
AMAZING DISCOVERY . More then a Ten . Just back from our 2nd Norwegian Fjords cruise in 2 months on board the Marella Discovery. The first cruise was so enjoyable we booked the 2nd 2 days after we came back home and the 2nd week was even better and a lot of the staff remembered us as soon as they saw us which was so nice . We also learnt how to dance under the patient guidance of the fabulous professional dance couple ( Amy and Roland) The staff were fantastic from the cleaner to the Captain and all have the same work etchic of wanting you to have the best holiday and service they can give. So freindly but so profresisonal also . Anyone wanting to find fault would have to work hard it was SO EASY to have an amazing time. nothing is to much trouble,, we even heard hat on one of the recent cruise the bad weather had menat the had to replan the cruise itenery at the drop of the hat , how amazing service is that . Ok to give the break down of each aspect of what our cruise offered ENTERTAINMENT . Always something going on to watch or do . First class evening shows , good variety and the performers are so talented and put so much energy and enthusiasm into each peforrmance . They have two fantastc bands and also have Solo peformances by a magical saxophonist, guitarist and pianist also excellent and well rotated . There were also plays for adults and children,quizes, bingo , game shows and other activiies such as tours, tournaments movies and health talks. And not forgetting our favourite , daily dance lessons ‘passion for dance’ in the afternoon and also the evening althuogh on board with a lot of people you could find quiet areas for most of the daytime and therre are adult only areas . The evening does get more of a party atmophere but you do get the full range from classical music to pop and ballroom to disco . On sail out days they often had some musical event making the scenery of the Fjords even more awesome . one night they had a live musical duo (Braximusic ) ther singing was superb and made for a magical experience. All the enertament staff are visible and approcahable and are happy to engage with you FOOD and DRINK . All great quality and service . The restatarants (47 and 47 Gallery) was our favourite when we had the time and every meal was superb and service incredible . One one day the restaurant was supposed to be closed for lunch as was a port day but the weather was so wwt in the morning so not many people went to shore as expected so they opened it up , this showed to usthey go the extra mile by giving up what was a few hours off for the chefs/waiters. Island buffet had a great chioce and open most the daytime as with any ship the buffet does get busy. for snacks you can also go to the Snak shack and the Glass House .The all inclusive drinks litss is amazingly varied. even loads of mocktails if you prefer not to have alchol. The waiters are everywhere(even in the theatre) and very effecient at getting you order wthout you having to go to the bar . Before we cruised we were little anxious that an al inclusive meant a booze cruse mentality but all in all most people on the ship did;over indulge so the atmosphere was just 'happy' ROOMS AND HOSPITALITY. THe whole ship could not be cleaner and if there is a problem you report they fix it very promptly . Cabins vary in size depending on what you pay but the service is the same you know your cabin crew. beds are comfy and good storage space /plugs etc Tv is limited depending upon were you are so they show films etc EXCURSIONS. for the more poplular /limited spaces it is best to book before your cruise . but you do find they are sometimes more choice There is a destination desk open each day On the first day at sea they do a run down of all avavailble in the main theatre but ff you dont go the recording of it is shown on the onship tv channels . Each excursions we went on was on time ,had agreat local guide and was as desribed. Had good stops for photos.toilets etc Some ports you can just walk off find a tourist info and book your own activity if you prefer. One day we had to tender to shore and again very smooth operation and was running continuously from 9 - 5. It’s hard to find anything to be negative but if we were pushed to find anythig it would be the embarkation process could be better at the car park , if the weather is wet you would get very wet standing in a long queue to drop off your cases. Thsi may be the port rsther than marella as it is organised once you get to the terminal building as you get a numbered ticket and there are lots of seats and facilties whilst you wait . and most the boarding crew are from the cruise crew so yo get met them from the start. Wil definitely be looking at another cruise on this ship again in he near future Read Less
Sail Date July 2018
We travelled as a party of 8 and ranged in age from 13-72! We can definitely state that Marella Discovery has something for all ages, as each one of us has had a fantastic time. We left this morning already talking about where we wanted to ... Read More
We travelled as a party of 8 and ranged in age from 13-72! We can definitely state that Marella Discovery has something for all ages, as each one of us has had a fantastic time. We left this morning already talking about where we wanted to go next. Embark was quick and well organised. We were soon on the ship and welcomed onboard by such friendly crew. They really cannot do enough for you and everyone is so friendly and will always say hello. As we booked fairly late, we had inside cabins but we were pleasantly surprised by the size and how much storage space we had in them. We were barely in our rooms and found them comfortable and quiet. (deck 7599-7593) The entertainment began with the sail away and continued throughout the week. There was always something to do and events are put on throughout the day. You could exhaust yourself going from one to the other. Our youngest teenager loved kids club and made so many friends. The hideout is a fantastic room/idea as it’s quite awkward to make friends at this age but both our teenagers spent time here and made friends because of it. The entertainment team on board are superb!! They are very experienced and it shows. The standard of their shows is incredible. They have already received great feedback and I can see why. The shows are fantastic. We loved festival (it had us up out of our seats dancing), the new Anton de Bec show with their dance couple Roland and Amy, and ‘Steel city’ which left us in stitches. Don’t miss some of their cabarets (Bring him home and Friends of Macintosh) in the Atrium either, as they have their chance to show off their voices in more of a musical theatre/ classical style. We also enjoyed the game shows/quizzes in venue. We usually came straight here after watching the first broadway show. They were always fun and Sophie, one of the hosts, is so bubbly and friendly. We also enjoyed Bar 11. It was somewhere we could all dance together and we particularly enjoyed the nights when The saxophonist played along with ge music. It was lovely to see so many people of all ages dancing together. Please don’t think this is a room for the youngsters. There was plenty of variety when it came to eating. We ate in most restaurants on board and never had a bad meal. There was always so much to choose from. Kota la and especially Surf and Turf are worth paying the extra for. We were also impressed by the range of gluten free food available. One of our party has coeliacs and I have never seen him eat so much. He could not believe the amount that was available and certainly took advantage of all the desserts that were available to him! We had a tour of the bridge and met the captain. I would definitely recommend doing this on board. It was so interesting and Captain Chris is so down to earth- having selfies with our teenager! His announcements with Gavin (the cruise director) used to make us chuckle. We didn’t do any excursions as we enjoyed just wandering around the ports by ourselves. The scenery is breathtaking and it’s worth doing this cruise just for the sail always alone. We had a fantastic week and didn’t want it to end. A great captain, cruise director, showteam and staff. Like my heading says ‘what’s not to like?’ I’d recommend this cruise/ship to anyone. Well done Tui. Read Less
Sail Date July 2018
I chose this cruise as it sails from North Shields where I was born and I had always wanted to sail out of the Tyne! The staff and food were amazing. The scenery was everything we expected and the whole thing went very smoothly. Would ... Read More
I chose this cruise as it sails from North Shields where I was born and I had always wanted to sail out of the Tyne! The staff and food were amazing. The scenery was everything we expected and the whole thing went very smoothly. Would highly recommend. We did one excursion and then just went ashore and did our own thing. It was very expensive ashore but as we had an all inclusive package it wasn’t a problem as it wasn’t too far back to the boat to eat. The ship also provided buses and tenders to transfer us so it was very quick. We did have to pay for some items on the ship but the staff always told us when we ordered. The two restaurants were amazing 47 and Gallery 47 which served Italian food. The buffet was excellent as well with a huge choice of foods but sometimes found it tricky for us all to sit together as there were 6 of us. Grandson loved the fact he could get chips at any time of day! Read Less
Sail Date July 2018
What a wonderful cruise, helped very much by the fantastic weather. Reykyavik – we had booked the Golden Circle with Iceland Guided Tours and had a lovely day. Visited Gullfoss Waterfall, Geysir and the techtonic plates between ... Read More
What a wonderful cruise, helped very much by the fantastic weather. Reykyavik – we had booked the Golden Circle with Iceland Guided Tours and had a lovely day. Visited Gullfoss Waterfall, Geysir and the techtonic plates between Europe and America. It was only 4 degrees but was dry and we were able to see everything. Our driver took us on a tour of Reykyavik on the way back to the ship and we were able to go into the church there, absolutely beatiful Isafjordur – brighter day. We hadn’t booked anything and just walked around the small town. Found a fishing museum which had a good film showing what hard lives the fishermen had in the early days. That evening there was a ‘crossing the Arctic Circle party’ on deck. We were warned to wrap up and it was freezing cold. An iceburg was nearby and the captain tried to get as near as possible but unfortunately a mist came down and we could not see it, however we did see the smaller pieces of ice that had become detached. The light was very bright and the sky looked wonderful even though it was after midnight. Akureyri – our favourite in Iceland. Took a tour with FAB tours and visited Godafoss Waterfall, Lake Myvatn where there are hot pools for bathing and also large volcano craters, Dimmuborgir lava fields and a place that was like nowhere else with bubbling hot water spilling out and strong sulphur smells. Our guide said this was the warmest day they had this year and the sun shone all day. When we sailed the captain announced that there were whales on the port side. We saw small Minke whales and they were blowing water from their blow holes. Molde – very nice town in Norway. We walked to the Romsdall museum which was very interesting and then walked back into the town. There were some nice shops and cafes Olden – very small but beautiful. Was a sunny morning so decided to go to the Loen Skylift. Got off the ship early and went to the tourist info (25 yards away). Booked a bus to take us to Loen and the lift pass. Loen is a lovely little place, obviously a new tourist resort on the lake. We spent around 2 hours walking on the marked paths at the top and then returned to the ship for lunch. In the afternoon we walked through the village to the new church. There were open top buses and a land train taking tours direct from the dock. When we were about to leave, the local people turned out to wave us off and played music – a very memorable moment! Flam – our favourite. We opened the curtains and were nearly docked in the village! Only around 2 dozen buildings but surrounded by mountains and really beautiful. It was very hot and we walked around the fjord and then returned to the ship to get our tickets for the train we had pre-booked. Took the train up the mountain, lovely views and we met some great people from different places who wanted to try their English on us. The atmosphere was great, people had come from all around to sunbathe on the grass and swim in the fjord due to the unusual heat. We eventually sailed and the people on the bank waved us off, Brandi & Max sang classical music and the whole sailaway was quite emotional. Haugesund – just a town really. Not one I would choose to visit again Lerwick – had a problem docking due to paperwork and eventually got ashore 3 hours late. We had arranged a hire car and they were waiting for us. Drove down to the lighthouse at Sunburgh, the scenery was rugged and fantastic. There was a lovely tea room there and loads of guillemots and puffins. Then drove to Jarlshof, a Viking settlement, and walked around there. We returned via the coast road and found a stunning beach at St Ninians Isle where we had a walk. Had a quick stop at Scalloway and back to the ship. Loved Shetland! Invergordon – Was piped ashore and picked up a hire car. Drove across the highlands to Gairloch and then round Loch Ewe where there were lovely beaches. Eventually made our way back stopping off at waterfalls and gorges. Again a sunny and warm day and a pipe band turned out to see us off. Apart from 1 sea day, the sea was like a mill pond. The ship was a bit crowded on the first couple of cold days when it was too windy to sit outside but after that people were sunning themselves on the open decks. Food was good and we didn’t feel the need to try the pay restaurants although we were told the food was excellent. Entertainment was very good although not all of it was our cup of tea but they have to cater for all. Braximusic were fantastic and a great asset to Marella but the whole team worked hard. Staff, well what can I say? They were brilliant as usual and only a couple of times had to wait to be served in the bar (it was extremely busy when the England football matches were on). Captain Chris was really funny and we looked forward to his daily message All in all, one of our favourite cruises although it could have been so different if it had rained the whole time. Read Less
Sail Date July 2018
Spent to whole days at sea before we arrived in Iceland. Always wanted to visit Iceland and more of Norway. Was not disappointed with any of it. Our cabin was really good and so clean. Thanks must go to our Cabin Boys, they were ... Read More
Spent to whole days at sea before we arrived in Iceland. Always wanted to visit Iceland and more of Norway. Was not disappointed with any of it. Our cabin was really good and so clean. Thanks must go to our Cabin Boys, they were superb and really friendly. Our cabin was checked twice every day and our bed turned down each night with 2 chocolates and our news letter for following day. Sometime they made an animal out of towels for us. 1st one was a Turtle, then a dog and an elephant. Last one was great, a money hanging on a coat hanger. Rally appreciated all they did for us. The corridors leading from the cabins to the bar areas was spotless. Even the decks were very clean and well kept. The bar waiters were great when you wanted a coffee/tea or any kind of drink and were always very curteous. Dining room 47 deg was excellent and thanks must go to Jade, Ann and Agnel who are excellent waiters and cannot do enough for you and they are such good fun even when we played a trick on them, they took it all in their stride. If you go on this cruise you must try to occupy tables 126 or thereabouts and you will meet them for yourselves. We would give them 12 out of 10 as expert waiters. The staff when booking in for a meal were also excellent if you wished to have a table for two you got one. If you were willing to share that was also okay with them and they couldn't be more helpful. From the Captain down all the staff were so friendly, helpful and pleasant to meet. The shows were excellent and the entertainers work so hard it is unbelievable and they are very energetic and have lovely singing voices. Would recommend that you take in a show or two. Last but not least from Captain Chris Dodds and his Officers and Reception and shop staff they were all excellent and Captain Chris I am glad to see did get up to dance on our last night at sea. Well done Chris and thank you and all of your staff for a wonderful holiday. Read Less
Sail Date July 2018
Chose this cruise - Fire and Ice because of the intinery and sailing ex Newcastle. Took 2 hours from arriving at terminal to boarding ship. This was pretty good as some waited over 4 hours! Embarkation gets 4 out of 10. At first the ... Read More
Chose this cruise - Fire and Ice because of the intinery and sailing ex Newcastle. Took 2 hours from arriving at terminal to boarding ship. This was pretty good as some waited over 4 hours! Embarkation gets 4 out of 10. At first the A/C was able to be set to 'Baltic' which is great for sleeping. Being too cold through the day when we got further north I adjusted the A/C - big mistake never could get it back to cold enough for sleeping despite being told an engineer had corrected it. I think somehow it had been adjusted to save energy as when we were almost back to Newcastle it was blowing like billyo for the next boarders. The bed wasn't good quality. You get 2 pillows; one is an inch thin and the other is like a football - take your own! The so called comforter is too heavy - THERE WAS NO COMFORT IN BED and the room was stuffy. Because of this sleep quality gets 1 out of 10. Surrounding noise could be heard through the day which was annoying. Dining was not up to cruise standard. Very samey e.g. chilli con carne and chicken korma on just about every day. Plenty red meat and fatty stuff, but not much for fish/shell fish lovers- and yes we visited Iceland and Fjords! Be prepared for at least 2 hours in the waiter service venue despite staff working like navvies! It really wasn't worth the wait but trying to get a table in Islands which is the self service restaurant, was like trying to find a hen with teeth! Dining experience gets 3 out of 10. I don't know what they did to gin and tonics which is my usual tipple the world over, but I left several and gave up on them eventually. As did my hubby who isn't as fussy as me. The wine was disgusting and I am no wine snob. I drink Baron Saint Jean at £3.15 per bottle from Aldi - red, white and rose all very palatable. The stuff skin flints Tui are dishing out on their A/I must be 50p at the most per bottle when quality compared. Some of the cocktails were decent. Drinks gets 4 out of 10. The itinery was good until it took 34 hrs to sail from Invergordon to Newcastle (I kid you not). This meant we paid for an extra night on board which was not necessary. I consider this being ripped off! Itinery gets 5 out of 10. The salvation of the ship is definitely the crew and they deserve 10 out of 10! This has a definite knock on effect with the passengers and makes for a very friendly warm atmosphere. There is obviously a shoe string budget for staff, (typical TUI - skinflints IMO), but those who are there are excellent! The main venues have been done up to look attractive but in reality aren't very comfortable. The Atrium is cold and drafty with huge round chairs which appeal to no one, whereas in the rather warm Broadway show lounge you have to peel yourself off the faux leather couches at the end of the shows. It's all a bit top show but in reality - cheap and nasty. The Venue room where there are also live performances is directly above the show lounge and the 2 are in competition sometimes - hardly what you would call good design is it? Some of the entertainers, in particular the band called B12 were very good. To sum up briefly I think quality of food, service and other overheads like good A/C have been sacrificed for all inclusive drinks package. I think TUI are trying to create party ships rather than having emphasis on relaxation and attentiveness. However judging by what would appear to be an average age of 92yrs their plan isn't working! (last comment maybe a bit of an exaggeration but wanted to get point across!) A week would have been better than 2 ! Read Less
Sail Date July 2018
The cruise was to Iceland and a few stops in Norway, Shetland and Invergordon. Never again would I embark at Newcastle. The charge for parking your car is £10/day. There are NO facilities at the car park so we got our luggage from the car ... Read More
The cruise was to Iceland and a few stops in Norway, Shetland and Invergordon. Never again would I embark at Newcastle. The charge for parking your car is £10/day. There are NO facilities at the car park so we got our luggage from the car and joined the queue which was 150 yds long. There was no shelter from the blazing sun - it would have been worse if it had been raining. It took over an hour to get to the head of the queue where labels were attached to our luggage showing our cabin. We then had to wait for a bus to take us closer to the ship. We then had to walk to the embarcation shed where (at last) there were toilets. Join another queue until your number was called to let you board. The process took over 2 hours! We treated ourselves to a Junior Suite on Deck 8, the deck below the Pool Deck. Big mistake! On the second morning we were woken a 4.00am by tremendous noise which went on for half an hour. We discovered later that this was the crew moving the sun beds and other furniture on the pool deck from their normal night time location to areas where the guests might prefer them! When I complained to reception I was told "perhaps it was the wind" - (there was no wind and some of the furniture required quite a bit of effort to move). I was also told to let reception know next time it happened! It happened quite frequently but usually at 6.00am. The moral is DO NOT BOOK A SUITE ON DECK 8. We have cruised with Thomsons before and found them quite acceptable. Now they are Morella and the standards have sadly fallen. The crew are generally good, polite and efficient with a few notable exceptions. Service is patchy. There is little help if you prefer to be a bit independant in going ashore to look around. The entertainment team are good and put on some very professional shows. The Islands buffet restaurant gets a bit "samey" after a few days and their salad choice is lamentable. It used to be very good in Thomsons' day. The food elsewhere was pretty good but the service could be poor on occasion. Overall there are insufficient lounge/seating areas for the number of passengers. Read Less
Sail Date July 2018
We have never cruised before, so was not sure we would enjoy the experience, how wrong we were. The ship, Marella discovery, was very modern, well equipped, and professionally staffed, we were wined and dined, entertained, and felt ... Read More
We have never cruised before, so was not sure we would enjoy the experience, how wrong we were. The ship, Marella discovery, was very modern, well equipped, and professionally staffed, we were wined and dined, entertained, and felt pampered from arrival to departure, nothing was too much for them. we traveled to multiple ports around the fjords and the scenery was a delight to the eyes, we enjoyed our experience so much we are already planning our next cruise, I am a firm believer of not booking the same hotel twice, as I like variety when parting with my hard earned cash, but marella dicovery is more than just a hotel, it really felt like home from home, I would like to thank our captain, Chris, general manager Elizabeth, Karen, Fiona, rachel, in fact too many to mention, thank you all so much for the memories xxxx be seeing you all soon, Chris and Ruth , from brighouse. Read Less
Sail Date June 2018
I thought you may like some feedback on our recent cruise in June 2018 to the Midnight Sun on TUI new ship Marella Discovery. We have been cruising with Thompson’s (TUI) since 2004 and have booked in excess of ten cruise trips with ... Read More
I thought you may like some feedback on our recent cruise in June 2018 to the Midnight Sun on TUI new ship Marella Discovery. We have been cruising with Thompson’s (TUI) since 2004 and have booked in excess of ten cruise trips with TUI. This is our second cruise with TUI in 2018. The ship is beautiful, with excellent recreation facilities, entertainment and lounge and bar service. In general, the facilities, bar and lounge staff were excellent. The two main areas that we were not too pleased with was the supervision and service provided in the Gallery 47 Restaurant and Island Restaurant. Maitr'd seldom visible did not help out. We eventually moved away from these facilities of the Gallery 47 and Island Restaurants and used the excellent facilities and food at the Black Rock Grill, Glass House, which was well supervised by Mr Anthony Tapiador, the Head Waiter and his most pleasant staff. I would recommend this excellent facility for your meals. Look forward to our next cruise. Read Less
Sail Date June 2018
Major problem on this cruise. Hot water pipes in my cabin ceiling broke and doused my whole cabin in scalding water. It destroyed all the furniture and all my possessions. The water escapes into the corridor entering other cabins and ... Read More
Major problem on this cruise. Hot water pipes in my cabin ceiling broke and doused my whole cabin in scalding water. It destroyed all the furniture and all my possessions. The water escapes into the corridor entering other cabins and wetting the floors. Everyone was moved to new cabins. Wonderful. Then everyone compensated with £300. Wonderful. Unfortunately everything we had on the cruise was destroyed. ALL of our clothes suitcases and personal stuff. I’m told now, five weeks later that it is TUI company policy to give £300 compensation and nothing more. IT IS DISGRACEFUL that I receive the same as someone with wet shoes, when I have lost everything. Even our passports were destroyed. Unfortunately my insurance is insufficient to cover all that was lost and so I believe TUI should make up the difference at least? I have rated our experience below without taking into consideration the cabin disaster for Read Less
Sail Date June 2018
We (my wife and I) only booked this cruise as I have wanted to visit Nordkapp for a number of years. The dates fitted with our diaries so opted not to go on a European road trip as the opportunity had arisen. The tour was called ... Read More
We (my wife and I) only booked this cruise as I have wanted to visit Nordkapp for a number of years. The dates fitted with our diaries so opted not to go on a European road trip as the opportunity had arisen. The tour was called Norway's Midnight Sun and included a run up the coast of Norway to Honningsvag (for North Cape) then a run back down and call in at a fjord and a couple of other places. This was our thirteenth cruise. After the second stop at Bodo and as we were about to leave the Captain announced there was a storm in the forecast and that he had decided not to go north to avoid it. He was looking at where the ship could visit and the company were trying to make the alternative arrangements. Obviously I was disappointed but had to accept the safety element of the diversion etc. (I must note at no point throughout the rest of the cruise, 10 days or so, did I speak to any member of the ship's company to make any level of dissatisfaction but it appears there were a number of passengers that had, based on public announcements) I have to say I was disappointed how it was handled. There were obviously a number of passengers (1881 pax on board) that were in a similar situation to me - wanting to go to Nordkapp and even though the whole itinerary changed - from then on we did not arrive at a port on the date of the original schedule - there was no mention of trying to attempt to go to Honningsvag. I would have at least expected to hear something on the grounds of 'we looked at going earlier next week and then head back south once the storm has passed but we could not manage it' but I never heard anything like that - just that if we went on schedule there would be a swell for three days on the way back. It was just head south for the rest of the trip. It must be noted that a lot of work would have been taken by all to rearrange the new ports so I fully appreciate that. The new itinerary took in a lot of fjords! Gerainger and Eiderfjord were added to Flam which was on the original schedule. Beautiful places but a bit too much of the fjords for me! I wish the company would have thought a little out of the box and added the Faroes and/or Shetland - two places well within reach. Both places I have visited previously but it would have shown a bit of ingenuity. The ship itself is 23 yeard old, previously Royal Caribbean's Splendour of the Seas. I knew this beforehand but it seemed to have a number of problems, especially with the plumbing. I had heard of a few plumbing niggles from passengers during the cruise (our cabin heating did not work but was repaired efficiently when it was reported) but two days from the end of the cruise there was a 'major water leak' on deck 3. It was announced as this over the PA and the water to the whole ship had to be turned off. This announcement was made at 3pm when some passengers were ashore and nothing was heard for 3 hours 15 minutes - yes 3 and a quarter hours without water and no updates whatsoever! It was announced that a number of cabins were damaged (it seems around 20) but no other comments. As a lay person, I did not know if the water had cascaded from deck 3 down through the floor and may have caused more damage to the ship and engine room. So for that length of time we were unsure if the cruise was going to continue. Eventually, the water returned at about 3 and a half hours and the crew got stuck into clearing the water and repairing the damaged cabins. The Ship's Master announced that we would leave later that evening. This has to be the coldest ship in the world in the public araeas. I know we visited Norway but I have also visited the South Atlantic on the Zaandam (HAL) but can't remember ever being cold. Once someone goes onto the promenade on deck 4 whatever the tepmerature is outside affects about 20 metres into the ship. Remember to bring some warm clothing. when going into the public areas when in colder climes. In our cabin there was plenty of storage space. We always opt for an internal cabin for peace and quiet and the obvious saving on price, although did opt for an Inside Plus which had more space and was on a higher deck, in this case deck 7. Our first two cruises were balcony rooms then an outside and since all inside. There is a shower curtain! The TV had Sky News and Sky Sports News plus various other channels with movies and soaps etc. The dining was OK at best - the food was a little repetitive - I think chilli was on in the buffet every day. At the price point this cruise was set at it was value for money. We did not use the speciality restaurants. The entertainment was very good, the singers and dancers have to be the most hardworking on the seven seas and the activities staff put on some good shows in the evening. It's obvious the budget is not there as compared to other companies. There were two guest comedians over the 13 night trip. B12 are excellent - they are a group from The Philippinnes, the band Taylor-Made, the pianinst plus the guitvoc were also good. The DJ in Bar 11 got people dancing every night with a mash-up on some occasions with the saxophonist. The front line staff are excellent and for me are the saving grace of this company. I don't know how they get paid as gratuities are non-existent (I did leave a tip for the room attendant) but they were just as good and pleasant as all other cruise companies. They were from all nations around the world. On occasion, the service was slow in some bars and it was quicker just to wander over and get a drink there. There was usually a big smile from them. It was a challenging cruise for the staff, as we were being told on a number of occasions but the element of the cruise that will stick with me will be the Captain's rousing speech on the last night on stage in front of around 800 passengers, who were applauding his team and maybe him, and possibly 100+ crew on the stage behind him was that "It has been a challenging cruise, we have had some staff issues but that is nothing unusual and when you receive an email for feedback remember it's only the moaners that fills them in so can I please ask that you all fill it in when you get it" He didn't say it as a joke. I have to say I have worked in customer service for 36 years and I can't remember a time when a senior manager with two statements that mentioned problems with his staff and also criticizing his customers so openly. Maybe TUI are going the same way as a certain budget airilne, altough I am not sure that airline has openly criticised its staff? On this cruise the average age of the passengers appeared to be higher - cruises are generally for older people but it seemed they were older. It did not stop them from enjoying themselves though. Allow for extra time in the buffet - which seemed to be always rammed - but that is not a problem isolated to this cruise ship though. All-in-all the price of this cruise is a little lower than cruise speciality companies, remember TUI is a holiday company that has branched into cruising, but on this ship it was all-inclusive which made it much better value than others. However, costs have to be saved somewhere. In truth the saving wasn't worth it for me. A cruise should be a special occasion and at times it felt more like a budget resort at sea. There will be a lot of people who will enjoy that experience and obviously do. In future I will stick to the comapnies that treat cruising as a speciality with better food, entertainment (although the entertainment on Discovery was good) and the key - bigger, modern ships with better facilities. Read Less
Sail Date June 2018
We chose this cruise as we had cruised with Thomson about 40 or so times from many different ports and liked Norway. Also not needing to fly was an added advantage. I normally don't post cruise reviews however TUI has failed to send ... Read More
We chose this cruise as we had cruised with Thomson about 40 or so times from many different ports and liked Norway. Also not needing to fly was an added advantage. I normally don't post cruise reviews however TUI has failed to send us a review survey for the last few years for both land based holidays and criuses. So my only way of providing feedback is via public forums. The embarkation at Newcastle had some problems both with parking and luggage handling compared with the 2 cruises we had done from Newcastle in 2017. In addtion it seemed to take ages to load stock/luggage on the ship so much of the loading procedures need a revisit. The ship looks quite nice and is much better than other Thomson/TUI ships we have used. We for personal reasons are only able to book late and booking a couple of weeks in advance is normal therefore we frequently have limited choice of cabins but the inside cabin on deck 8 was fully what we expected and had most things we needed. Most things on the ship such as the entertainment were a step up from other ships in the fleet, and many other parts of the ship felt to have a higher quality as well. These have been covered in other reviews. There are however a couple of arears which TUI/Thomson needs to sort out, and these concern dining. The Island Resturant is a problem, food is all over the place leading to endless walking around as people look for what they want and then cannot find anywhere to sit, as all tables are in use. I agree that you can use the main dining room for breakfast and some lunches. However a redesign of this restuarant would be helpfull. A couple of points on the main dinning room would improve it somewhat, the first is that the head waiters need people skills and this was to say the least lacking. The way one of the headwaiters talked to staff in front ot customers showed a lack of respect for the staff and customers. Please do not tell the staff off in front of customers. This happened more than once. The menu choices have gradually reduced over time and some items were on the menu most days giving an illusion of choice only. Vegetarians are poorly caterered for but gluten free is avaiable. I felt the front desk (MDR) staff just did not listen to our request to share a table with others and on a number of sittings we had a table for 2, we must have been quite a pest asking to share a table. I am not sure about the all inclusive drinks package, many seem to drink all day on certain decks lowering the overall quality of the cruise experience for me. So for the first time in many years we are investigating other cruise lines. Read Less
Sail Date June 2018
We're just back from Wonders of the Fjords on Discovery 1 today and thought i'd review what I thought. We were first time cruisers travelling with a 7 year old so are able to view from all angles. Cabin: We booked an inside ... Read More
We're just back from Wonders of the Fjords on Discovery 1 today and thought i'd review what I thought. We were first time cruisers travelling with a 7 year old so are able to view from all angles. Cabin: We booked an inside cabin on decks 2/3 and were allocated 2091 towards the rear of the ship. We're not ones for lounging around during the day and tend to use these places as a base or as some would put it 'a sleep, a shower, a S___ and a shave'.We found it to be the perfect size for the 3 of us, 2 singles on the bottom and one bunk folded down. The cases fitted nicely in the wardrobe space so we nicely out the way. Drawer space was more than adequate as was hanging space. Beds were comfortable and 'view from the bridge' on the TV gave us the slightest light at night. The bathroom was simlar to those found in a static caravan which we're used to from previous holidays. Shower was more than powerful enough. can't fault it at all!! 7yo view: 'it had 3 beds and it was awesome, the shower was tickly' Food/Restaurants: First place we visited on board was the snack shack. The food here was cooked to perfection and ideal for a grab and go snack. We also frequented around islands for breakfast, lunch and dinner/tea and found there was always a good selection and somethings we would all eat. We didn't go to the MDR however did pay for a meal at 'Surf n Turf' as it was my birthday whist on board. The £28.95 pp was well worth it. Excellent service and the food was delicious. I recommend the Angus Sirloin steak and the New York Cheesecake. 7 yo view 'the food was brilliant, my favourite was the fruit and crackers and also the pastries in the morning in Islands' Bars/drinks: Service could be slow at times but if theres a queue you can do no more. We're not big alcohol drinkers so mainly stuck to soft drinks. The mocktails were a particular favourite. Good choice for the basic AI package. 7yo view: I liked the fruit smoothie mocktail. Kids Club: Loved that the kids got an invitation to go to kids club on the first sea day. My son loved meeting new people and the activities they did. The girls even managed to teach him to tie his laces, we've been trying for over a year to do that!! He loved every minute, from breakfast club to the evening club activities. It gave us a much needed break and gave him the chance to still be a kid whilst stuck on board with his parents. The Mat Hatters tea at sea was great and he's not stopped talking about Splash! Live!! if you're travelling with kids i'd defo recommend it. Theres no max or min times you can use it as long as your child is registered. 7yo view: It was EPIC!! My favourite was Scout at Splash Live!!! Entertainment: Not everyones cup of tea but we enjoyed the live music (B12's and Taylor Made) and the daily quizzes gave us something to do particularly on the sea days. Not so sure about Nice and Easy, Nice and NOT SO easy would suit it better. Not enough seating in the atrium/ live lounge but not much ease to do with the space. 7 yo view: I liked the quizzes Staff: Not a member of staff from Cabin Stewards to bar staff walked by us without a smile and a morning/evening. The only time I saw misserable faces was when they had to do drill lol!! My son was hi-5'd regularly and everyone said hello to him in passing. 7yo view 'I liked the hi-5s' I think this is pretty much as much as I can review about the ship, yes it shows signs of wear and tear but do would you if you have thousands of people walking round you every year!!. I hope it can help someone to make decisions about cruising with Marella Discovery!! Read Less
Sail Date June 2018

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