I would like to give ZERO star, but I can't. MSC is a low, low, low quality cruise. If you like good food, avoid it. The meals offered are POOR and quality not so good. Staff if not well trained (specially customer service). The "juices" offered during breakfast time aren't juice: it is like a water with something with a horrible taste. This is my 7th cruise and the worst that I ever been. Even ...
How does this company gets away with it? From the minute you step onboard you are mobbed with staff members trying to sell/upsell you products, from dining packages to cheap and nasty wrist watches . The buffet food was always cold, poor quantity, miserable presentation, plastic plates , far too many people crowding around a very small area . The pizza was ( mostly cold) no better than a cheap ...
Was booked by our travel agent. What a nightmare. The first night in restaurant we were told there was only one English menu and no wine list as we had to order by the app on our phone as of the next night. As I am the only one with a phone it was very difficult after a very rude waiter and a lot of complaining they said we could order from a paper menu. Went to breakfast in the dining room and ...
The crew flock to you like vultures trying to up sell you on everything! Even if you have the packages you want they push you to upgrade. The food at the buffet isn't even all that edible. The eggs are runny and the pizza is garbage. I mean how can you screw up pizza? Huge language barrier. We spent more time pointing at things to order the food / drinks we wanted then actually enjoying the ...
This was a cruise for my wife and I to celebrate our 50th Birthdays together, check in was smooth and effortless the staff very polite, but then we got on board and immediately are hit with everything being upsold to us, drinks packages (already purchased) couldn't understand that we already had them and wanted to upsell us, next was the speciality restaurants not as aggressive as the drinks ...
Cruise review
MSC Grandiosa April 19, 2022
About me:
Hello all, thank you for taking the time to read my extensive review of the MSC Grandiosa. For better context, it’s always helpful to understand the client that is writing the review of a cruise company. I have long taken advantage of Cruise Critic and the resources on here to plan as perfect of vacation as possible! That being said, ...
A large ship with many floors, a very beautiful vessel (especially the Atrium, and the special effect animations in the Galleria were remarkable), but it had few activities. It did boast some impressive technology with tablets all over the ship offering various features, as well as a special shipboard simulator. However, there were numerous significant drawbacks that cannot be ...
Ok,
The staff are forced to hustle and relentlessly pitch the passengers, to benefit the ships profit, it's sad to see the pain in the worker's eyes.
There are mostly bad's and just a few goods about my experience on MSC.
BUFFET FOOD - horrible, they are cheap beyond imagination. If you like cheap fatty food like pizza, meatless pasta and hot dogs, MSC may be for you. They push the ...
Had a great first day here aboard the Grandiosa, leaving Marseille. The food, service, and all other accommodations are not the best I’ve had on a cruise, but they perform very well at the price point. But the wheels came off of this cruise fast this morning in Genoa, when I attempted to walk 25 minutes to the aquarium with my family, and was told that passengers are only allowed to leave the ship ...
- Buffet food is better than Dining food even though it’s basically the same EXACT food, except for the ethnic station. Their steaks/prime beef/filet whatever dish that has beef is cafeteria school quality AT BEST
- Food overall is mediocre, the ship basically forces you to go and spend money at the “specialty” restaurants otherwise you starve.
- Even free room service food is basically ...