MSC Grandiosa Review

Worst Cruise Experience

Review for Transatlantic Cruise on MSC Grandiosa
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Humberto Estevez Moretto
2-5 Cruises • Age 50s

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Sail Date: Mar 2024

I would like to give ZERO star, but I can't. MSC is a low, low, low quality cruise. If you like good food, avoid it. The meals offered are POOR and quality not so good. Staff if not well trained (specially customer service). The "juices" offered during breakfast time aren't juice: it is like a water with something with a horrible taste. This is my 7th cruise and the worst that I ever been. Even Carnival offer a better experience and the are way cheaper. I was charged today in almost $700.00 and the customer service representative couldn't tell me why. Just told me that it was "services offered on board" and LUCKLY I booked through MSC USA and he was able to cancel the charges... I was sorry for the Brazilian customers, once - I think the booked through the Brazilian website and wouldn't be able to chance it. Never, anymore!!!!!

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