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325 Miami to Bahamas Cruise Reviews

This was my second cruise with carnival and by far less favorable. It has been quite some time since the last time i sailed with carnival, 6 years i believe, however most likely last time none the less. The service was just atrocious. The ... Read More
This was my second cruise with carnival and by far less favorable. It has been quite some time since the last time i sailed with carnival, 6 years i believe, however most likely last time none the less. The service was just atrocious. The dining staff was not terrible. However the pool staff servers were extremely rude. I consider myself very easy gong and have never given a bad review in my life but this cruise line has compelled me to hopefully help others to not spend there money on this terrible waste of time and money. The pool staff were by far the worst, obviously targeting those who appeared to be the most willing to tip the best in cash (they made a mistake last week as i am more than generous with gratuities for adequate service) and ignoring all other. To a certain extent many were even rude to customers they felt were not worthy of their time. The "diverse" crew had few employees who spoke English as a first language and misunderstood myself and my party several times, bringing the wrong drinks and were just incompetent for there jobs. The staff in the gym and customer service showed similar traits both poking fun at guests and providing terrible if not useless service to the passengers. Although i listened to the complaints of the bartenders any time i tried to buy a drink i am uncertain as to why the service is so atrocious. It seems almost universal that everyone on the ship hated their job and nobody wanted to be their. Although the food and islands were adequate i would never wish a week of carnival on anyone i had any concern for. With all other things being average the service was just to terrible to ever consider using again. Read Less
Sail Date February 2014
We were disappointed in this cruise from the first moment we arrived. After traveling for several hours, we asked to use the restroom before boarding the ship. We were sent to outside porta-potties that hadn't been cleaned in days. ... Read More
We were disappointed in this cruise from the first moment we arrived. After traveling for several hours, we asked to use the restroom before boarding the ship. We were sent to outside porta-potties that hadn't been cleaned in days. After boarding the ship, we were sent to the top floor for a "buffet" welcome. We were welcomed with cold hot dogs and cold hamburgers. The cruise went downhill from there. The food on the buffet was not good. We complained after not being able to eat at lunch, dinner, and breakfast. All three meals at the buffet were horrible. We were told that we could upgrade to a better meal plan for $59 each. Are you kidding? After we had spent all of this money for the cruise, they want us to pay more for another meal plan??? Finally, after complaining to a worker on the ship, he gave us a tip. There are two nice restaurants on the ship that offer a sit-down meal at no additional cost. For the remainder of our cruise, we ate at those two restaurants and totally avoided the cold food and long at the buffet. One day of the cruise was spent at Stirrup Cay--a private island. We were excited to go snorkeling until we stepped onto the beach. It was full of rocks. Then we were treated to a "barbeque" buffet. The food was horrible and we waited in a long line just to be offered the cold food. I do not recommend the Norwegian Sky. It was not a good experience. We were glad when it was time to go home. It is an old ship that has been re-named. One of their speakers stated that people usually gain five pounds on a cruise. We lost weight on this cruise. It should be called a weight-loss cruise because you can't eat the food on the buffet. Read Less
Sail Date January 2014
My DH and friends decided that they wanted to only go on a short cruise and thought the 4 night on SKY offered exactly what they wanted. Images show a boat that is well appointed. SKY stops in either a port or private island daily and sail ... Read More
My DH and friends decided that they wanted to only go on a short cruise and thought the 4 night on SKY offered exactly what they wanted. Images show a boat that is well appointed. SKY stops in either a port or private island daily and sail at night. You cannot predict weather, and the day we were supposed to be on the private island, the water was too choppy and we could not tender onto the island, so it was a day at sea. The following day was in Nassau which is nothing to speak of, and Grand Bahama Island is worse then nothing (the comedian even poked fun at how awful it is). The food was poor (and we paid for the up charge restaurants for each night), the accommodations were poor (and we had a balcony room), there was rust all over the ship (inside and out), wine glasses that we used the first day on the ship were never removed from the room (red wine....you couldn't miss them), the buffet was weak with few choices, the public bathrooms were few and far between and pretty filthy. Should I go on? The ship is old and needs a complete overhaul. Bottom line is that vacation is too important. This trip was inexpensive (about $600 pp for the 4 days) and the old expression holds true...you get what you pay for. Save your money Read Less
Sail Date January 2014
Let me preface by stating that I normally do not write reviews, however, I feel that the NCL Sky deserves one. This was my 4th cruise. I have sailed on the Carnival Imagination (an older ship), Carnival Magic, and Royal Caribbean Oasis of ... Read More
Let me preface by stating that I normally do not write reviews, however, I feel that the NCL Sky deserves one. This was my 4th cruise. I have sailed on the Carnival Imagination (an older ship), Carnival Magic, and Royal Caribbean Oasis of the Seas in the past and had nothing to complain about. This was my first NCL cruise; we booked it very last minute. (Booked 11pm Sunday night, departed 4pm Monday). Boarding the ship was easy however not nearly as welcoming as every other cruise I've been on. There was music playing, a person swiping key cards, and a man with hand sanitizer. Nobody greeting us, and no one to direct us where to go. Every cruise I have ever been on had boat loads of crew members greeting passengers as they were boarding the ship, this ship failed to make us feel "welcomed aboard." Alright, I'm over it, maybe it wasn't a great first impression, but the rest of the cruise can't be like that right? Wrong!!! The Room- Booking last minute only gave us the opportunity for an inside cabin, which was fine, we are only there to sleep. There were three of us sharing one cabin, two beds should have been pushed together with the third from the wall. We called to have the beds pushed together but that didn't happen until day 2 of the cruise. We pushed the beds together ourselves for the first night. The room looked like it hadn't been updated since the ship was first built. Furniture was falling apart, carpet corners looked like they had never seen a vacuum, and unfortunately we had to move the "couch" to maneuver around the room better... let's just say that couch had been there for about 15 years without moving an inch. Our bathroom was clean, but once again not updated at all. The shower was extremely small. I am 6'1 and weigh 140 pounds and I could barely fit in the circumferance of the shower. The shower curtain was broken and rusty. Our soap dispenser next to the sink was constantly dripping soap onto the counter. Waiters/Bartenders- They did an awesome job. They were friendly and always available. Pia from the 7th floor bar went above and beyond customer service and provided excellent service. Crew Directors - The worst crew director staff at seas. When I was on the Oasis of the Seas, our cruise director was EVERYWHERE! We saw her EVERYDAY and she was always mingling with passengers, and that ship had 3 times as many passengers!!! WHY does a cruise ship of this size have so many cruise directors or cruise director staff? The first time we talked with our cruise director was the moment we were stepping off the ship and he said good bye to us. Seriously?! The only time we were in our cabin was when we were sleeping so you would think we'd seem him around. The cruise directing staff acted very unprofessional while hosting shows, especially Jasper. It was evident that he was leaving this ship at the end of this cruise and just didn't give a crap about anything. Joel, the main crew director, seemed fairly new at cruise directing. At one point we were waiting for a show to start and you'd think he would interact with passengers while waiting. Nope, he stood on the side of the stage and hid behind the DJ booth. It was clear that NCL has given up on this cruise ship. It is still completely Hawaiian themed from when it sailed in Hawaii, hasn't been updated since it was originally built, and it's directing staff do not know how to maintain passenger-crew relationships. Would I sail on the NCL Sky again? NEVER! And I would NOT recommend it to family or friends. Would I give NCL a second chance? Yes, but only if RC or Carnival don't have better sailings and prices.   Read Less
Sail Date January 2014
We bought the "Faster to the fun" for an additional charge. We were the second group to board and asked a crew member for directions to our cabin. She looked at our card and said cabins were not ready until 1:30 pm, so we were ... Read More
We bought the "Faster to the fun" for an additional charge. We were the second group to board and asked a crew member for directions to our cabin. She looked at our card and said cabins were not ready until 1:30 pm, so we were stuck carrying our luggage until then. We had paid extra so our cabin would be ready earlier. I asked at guest services for a fridge as we had medicine to store and was basically told tough luck as there were none available. There were no crew members around to direct passengers to their cabin as I wandered aimlessly looking for it. Food in the outdoor Lido deck was terrible, chicken was cold and dry. Ate in the Atlantic and Pacific dining rooms a couple of times and gave up going there as the service was uneven and the food was not even great. Example of poor service was getting a drink from the bar after we finished dessert. Server did not even ask us if we still wanted the drink and just stood there until we signed the bar receipt. The staff seating us sometimes asked if we wanted to sit with people and just made assumptions and seated us with people although I specifically asked for a table of two. We went at different times and always got a crappy table that was cramped or facing a pole. There were window seats and empty tables so they could have spaced us apart so we could have a quiet dinner. I asked for a different table, and was told this is what you get for dining it your way! What a way to put you in a great mood for dinner? Table service was uneven. Sometimes they asked if we wanted coffee or tea and sometimes they did not. I only got asked about my meal after my husband had finished his. We went down to the buffet at the Lido deck so I could get a bite to eat. This happened at breakfast and dinner. We finally gave up with the dining room and ate the remaining meals in the buffet. We went to a shore excursion orientation in the Caribbean lounge and had to ask for the raffle tickets that were being distributed. The crew member never came up to pick them up from us so we were never entered in the draw. The "Faster to the Fun" option was supposed to give us a separate priority to the tenders. We met at guest services and when we were told we could go down to the tender, I was expecting a crew member to escort us down. What I got was running down a flight of stairs and merging with the other passengers on the stairways, losing my husband in the crush, and no orderly loading of the passengers. There was two different types of tenders and the one I was on did not have a ramp for strollers or wheelchairs or adult seat strollers or for people with a walking disability, yet they loaded us on. There was no safety announcement on leaving the ship. When we docked at Half Moon Cay, the crew member on the top deck ran down the stairs. No announcement was made to the passengers on the top deck to wait until the passengers on the bottom deck got off. No announcement was made to the passengers on the top deck that needed assistance to wait and a crew member would assist them. I lost my husband getting of the tender as I started asking people if they needed help with their strollers or canes to go down the stairs. Then other passengers started to pitch in. There was no crew member on the top deck assisting. I stayed on the top deck until the final elderly passengers (one with a cane) could go down the stairs. That is when I finally saw a crew member come and assist. At Half Moon Cay, there were no lounge chairs available unless you got there on the first tender. Some of the lounge chairs were broken. We missed the BBQ lunch and when we got back to the ship the buffet was closed so had to line-up for the deli and got a grilled cheese sandwich that was cold. The tender back was a nightmare of its own. We were sitting on the top deck near the exit to the gangway back to the ship. When we were alongside the ship, several crew members with white t-shirts that had their names tags on surged ahead of the passengers to get off the tender first. I found that rude and this created a surge of the other passengers to push and get off the tender. There was no crew member organizing the passengers to get off in an orderly manner by row or anything. I was getting pushed to move and crowd on the narrow gangway from the tender to the ship where we had to check-in and go through a security screening. I went to guest services to complain and the crew member seemed indifferent to my complaint and said it would be investigated. I got a form letter response from Carnival Cruise in my cabin that did not address my complaint. Even in the elevators, crew members would get off the elevators before passengers. At the ports, we were pursued by aggressive photographers to take our photos. On day 1, we were asked several times if we wanted to purchase a drink and declined several times. And this was only at lunchtime. The only quiet part on the outside decks of the ship was crowded all the tie. People reserved the lounge chairs all day long. The hot tub was small and always full. The outdoor movies would have been great but it was so cold and windy and there were no blankets available. The cabin attendant does deserve recognition for keeping the cabin clean. A few of the crew members in the buffet deserve recognition for being proactive in asking passengers how they were and offering to get coffee or tea for them. Sheena and Aimee in the spa were friendly. Even the guy with the floor cleaner was nice and said hi to us. I went to guest services three times and each time was a disappointment. About 80% of the remaining crew were unsmiling, unfriendly and provided below par service. This was supposed to be a vacation, but I had to work so hard to make it bearable and just stayed in my cabin until we returned to Miami. The Faster to the Fun option gave me priority 1 to disembark. Unfortunately, I watched as the priorty 2 group got their luggage before I did. This trip was supposed to be a scouting trip to see if I would plan a family reunion. If you want to avoid a family feud, don't go! This was not relaxing or fun.   Read Less
Sail Date December 2013
My husband and I took this 3 day cruise for his birthday. We boarded Friday, 12/27/13. Embarkation went very smooth. We parked our car at port of Miami lot at 150 ne 7th street for $6 per day and $7 roundtrip shuttle. Great price and car ... Read More
My husband and I took this 3 day cruise for his birthday. We boarded Friday, 12/27/13. Embarkation went very smooth. We parked our car at port of Miami lot at 150 ne 7th street for $6 per day and $7 roundtrip shuttle. Great price and car was safe (directly in front of the American Airlines Arena). The ship: We were in cabin 8275 AFT. It was extremely small when compared with Carnival's cabins. We found the food to be below our expectations. We tried the buffets and the food was simply not good. For dinner we chose to eat in the main dining rooms. The food was better but still not up to par with other cruises we've been on with Carnival & Royal Caribbean. From our cabin we could hear the base of the speakers from the lounge upstairs from us. So all night long we were hearing extremely loud music. Compared to Carnival (which I've sailed on 8 times) this cruise line has a lot to learn. The workers are very rude, not friendly, have no sense of urgency. Even the quality of the pictures was not the same on this ship. Before I went on the cruise, I read multiple reviews, most were all negative, however I chose to make my own decision. Every review was correct. The "Freestyle Cruising" is not what one would expect. Read Less
Sail Date December 2013
The ship was small and certainly not outstanding to say the least. Very dark. I like bright decorations. I did not enjoy the lido deck on this ship either. Mostly drinkers. (kind word). I don't see the point in becoming so drunk you ... Read More
The ship was small and certainly not outstanding to say the least. Very dark. I like bright decorations. I did not enjoy the lido deck on this ship either. Mostly drinkers. (kind word). I don't see the point in becoming so drunk you can't walk. I am all about having a good time. I grew up in the 70's so I know what a good time is for sure. However, there is a time and place for everything. I think that Carnival should take care to cut off drunks at the bar as is done on land. They are a danger to themselves to say the least. Too many of them on this ship. Hairy chest contests are not for me. Not much to do onboard as far as activities go during the day unless you like bingo and trivia. The pool was busting at the seams with kids. Unattended by their parents. The buffet was also bursting at the seam with them. They crawl all over the floors and Carnival does not make a very good attempt at keeping them from the adult areas. Pool was very small. Deck over crowded. Spa filled with kids. Believe me there is not enough chemicals to keep that waster clean with all the kids in the pool. I got a massage and the girl was terrific. She also gave me a facial. Outstanding. But, there was no Cloud 9 spa on the ship. Dinner was not bad. The food was not outstanding as Celebrity or RCL. But, not totally disappointed. I expected a disaster. They made an attempt to seat you alone if you wished. I did not want to sit with couples but said I would sit with single woman on the ship. I actually liked the seating. I don't care for the big round tables that I had on the Celebrity Constellation where you are forced to sit with others. Buffett food not good. Below average I felt compared to what I have had on other cruise lines. Cove balcony excellent. I loved that and never knew they existed. We had a suite and I loved that too as far as room. They could brighten it up somehow. It was very dark in their and the furnishings did not give a feeling of happiness but darkness. Plenty of room. It is worth it to get a suite. Had tub in it. Not much closet space but plenty of drawers etc for clothes so that was excellent. The entertainment was sub par. Awful. What can I say. The theatre was old style and the acoustics were terrible. The only good thing is the price of a cruise on Carnival I suppose. I don't know what other attraction there could be. I can't remember cabin number but if I can find it and edit this later I will. This was the first of 16 day cruise for me. I took three back to backs. I went on the first two with someone I met online. The second on Breeze because i had credit of 350.00. Doubt that I will be sailing Carnival too much in the future. Trevor was our cabin attendant and he was excellent. I had to always make special arrangements with him to get clean towels etc. because my cabin mate was asleep all day and out all night. He was great and I made sure I tipped him for his troubles.   Read Less
Sail Date December 2013
I took my family on a vaca aboard the Sky from Dec 16- Dec 20th.Just two months prior I cruised on Carnival. I have to say Carnival wins big time-hands down. Norwegian staff need better customer service training. My steward? Who was that? ... Read More
I took my family on a vaca aboard the Sky from Dec 16- Dec 20th.Just two months prior I cruised on Carnival. I have to say Carnival wins big time-hands down. Norwegian staff need better customer service training. My steward? Who was that? He never introduced himself. I had to seek him out because he failed to leave towel animals during the turndown service. I actually saw my Steward standing on the bed in another cabin to make the beds. WTF!!! Carnival stewards learn your name and provide better services. The bathrooms were dirty. I cleaned it myself with Lysol-lots of grime. The food at the buffet was limited. Every time I went the main buffet it was closed. The ice cream machine was limited to certain times...how much is ice-cream that it's not available 24 hours. At least at Carnival its 24 hours. Let's not discuss their dried up pizza, Norwegian should be ashamed. Don't skimp!!! The food in the main dining room is average, definitely not good. I did like that the staff enforced the use of hand sanitizer often. Too bad the bathroom were dirty. The entertainment staff were fun, Joel and his team are great and they were a great distraction to my dissatisfaction aboard the Sky. Joel and Jarrod are all entertaining. I did enjoy daily TRX workouts with the gentleman from Australia (sorry I can't remember his name).The was the best purchase I made on the Sky. Well worth it. The free Zumba class is fun too. My advice to my fellow cruisers, you have been warned, Norwegian's performance is below average. Spend wisely and skip this cruise line. I would never pay for a Norwegian Cruise again. Read Less
Sail Date December 2013
My family chose this cruise because of the price: BIG MISTAKE!!!! The other cruise we were looking at was twice the price and on another line that I have sailed on more frequently/recently. None of us had sailed on Carnival in 10 years, ... Read More
My family chose this cruise because of the price: BIG MISTAKE!!!! The other cruise we were looking at was twice the price and on another line that I have sailed on more frequently/recently. None of us had sailed on Carnival in 10 years, and we enjoyed it then, so we were thinking positively. I was sailing with my Huband and my Mom and Dad. The only good thing I can say about this cruise was that the food was very good. We ate in the buffett and the main dining room (MDR). I like that Carnival has an "everyday" menu in the MDR, as well as the daily menu. This provides almost too many choices. Although I must say that sometimes hot appetizers came out lukewarm/cold. We also tried the pizza at 1am, and although it needed more sauce, the crust was nice and cripsy, cooked perfectly, and had a decent flavor. However.... At embarkation, M&D went to a customs/security agent who did not have a scanner for their passports (I'm not sure if everyone has the opportunity to have their passport scanned). Therefore, we were separated into two lines once we got upstairs to get our cabin keys. M&D were in a much longer line that seemed to take forever. One of the first things the 4 of us realized is the "class" of people that we were cruising with. Too many people wearing things I only wear in the comfort of my own home. Attitude, attitude, attitude... so much rudeness from everyone!!! One night during the comedy show, there was a man so drunk, loud and beligerent, that when many other passengers complained about him, AND the comedian started in on him, he still wouldn't shut up and called everyone else rude!!! And the staff present didn't do a thing about him!!!! We started walking around the ship and all I could hear was extremely loud, ear-piercing music on the Lido (pool) deck. This situation would repeat itself several times throught the short time we cruised: a band played in the middle of the Promenade (walkway) and it was so crowded with people trying to walk through and dance/listen to the band we had to practically elbow our way through. On Sunday we went to one of the numerous bars to watch the football games. Next to the bar was the venue where the comedians perform each night, and a private party had the venue reserved. Once again, the music was so loud that even with the doors closed, we could not hear eachother speak.... or even yell at eachother!!!!! Then there is the smoking. I swear by the time I got off of this 3 day cruise, I had lung cancer!!!! There was so much smoking all over the ship!!! It seemed that the only place people weren't smoking was in my stateroom!!!!! And it seemed that we were always down wind of the smoke, too. I must admit, that the last 6 cruises I have been on, I was on new/newer ships. So the low ceilings, 70's neon lighting and cut up layout put me off. When a celing is already low, why would the decorator put drop down ceiling/lighting pannels to make it even lower (Pride Dining Room). And it really drove me nuts that there was an entire section of the ship that we could not walk through: we had to go up/down a floor then back down/up in order to get from Forward to Aft on a certain deck. When researching this cruise, my dearest Husband said that the reviews for this ship were better than the ones for Carnival's newer ship (Dream?), which we are scheduled to go on. We have cancelled that trip and booked with another cruise line that we KNOW we will have a much better experience!!!!! I will think twice.... even 3 or 4 times.... before going back on a Carnival ship again. Read Less
Sail Date November 2013
The whole experience with the cruise was horrible from day 1. When we first get to the out door buffet area they are out of most of the food already, they only had 4 hamburger buns, some lettuce, and a pinch of mayo left out. This would ... Read More
The whole experience with the cruise was horrible from day 1. When we first get to the out door buffet area they are out of most of the food already, they only had 4 hamburger buns, some lettuce, and a pinch of mayo left out. This would end up happening several time throughout the whole cruise. You would come up to a buffet trying to get food and there would be nothing there and have to wait for them to cook more and when they did it was only 6 or so at a time. Even when eating dinner in the "fancy" Cagney's steakhouse, that you have to pay $30 a person, their salad bar was EMPTY and I am not exaggerating when I say EMPTY. I had to wait for lettuce to be brought out, had to request that the cherry tomato's be refilled...they brought out 3. Our waiter could barely speak English making it very hard to order and when we thought he finally understood us he would come back with something not even close. Dining in the Manhattan Room was not much better although it was free so can't complain much I guess... When ordering a Cabernet they would keep bringing a white wine and kept being confused why I didn't like it... once again the language barrier was tremendous and he could not understand that I need a RED WINE.. Ordered the Rib eye steak and when it arrived it was something I would expect Jack In the Box to hand me. I had to request A1 sauce just to eat the thing.. I would have ordered something else but it took 40 minutes to get the steak. You would have employee's that would bump in to you all the time in the hallways, and on several occasions get hit with the carts because they would just keep barreling down the hallways. No one was courteous in the least, bar tenders and servers would not care in the least about being fast or giving any good service whatsoever, but why would they need to when the cruise liner charges you $20 a day per person for tips, plus auto gratuity on everything you order including a soda on the deck of the ship. The only good experience we had was on the excursions, although you would still have to deal with Norwegian staff on the docks to "try" and help you to the meeting points. which when asked any employee anything they all either didn't know or couldn't understand/speak English. We did the power snorkeling in St. Thomas and scuba diving in the Bahama's, both of which were absolutely fantastic and have not a single bad thing to say. If not for the excursions the entire cruise would have been a bust. Spend your money on some other cruise liner. Read Less
Sail Date November 2013
I have 3 positive things to say about our cruise on Norwegian Sky: we were with good friends, our room was fine and the Asst. Matre'D was very accommodating. Ample room, comfortable beds and a balcony that could be sat on. The room ... Read More
I have 3 positive things to say about our cruise on Norwegian Sky: we were with good friends, our room was fine and the Asst. Matre'D was very accommodating. Ample room, comfortable beds and a balcony that could be sat on. The room was a bright note. The exception being - they no longer give you amenities such as shampoo, conditioner and face soap. The shampoo and hand soap were in containers attached to shower. Hair dryer only 1000 watts. If you have thick hair, bring a dryer. We went to the main dining room after embarkation. Waited almost 2 hours for omelets that were on the menu - and they forgot the cheese. Waiter really didn't seem to care. That should have been our 1st clue. In general the food was passable only in a fast food way. Forget Cagneys, filet was inedible, service was almost non-existant. They tried to give us dessert menus before we had our entree! The shows were a joke and disembarkation was a nightmare. We were told to meet in Star burst Lounge to wait to be called. After an hour a crew member said that announcements couldn't be made there as the speakers system didn't work! The last time we traveled Norwegian, we loved them I personally feel that since the tips are collected automatically the crew has little incentive:( Never will sail them again. The difference between Celebrity abd Norwegian is comparable to the difference between McDonalds and Ruth's Chris!! They say attitude is everything. On this ship it was very negative. Read Less
Sail Date November 2013
I was amazed at how bad this cruise actually was. If your idea of a holiday is queuing for everything, a cabin no bigger than the average size king bed, a bathroom so small I have been in bigger showers and sky high drinks prices then this ... Read More
I was amazed at how bad this cruise actually was. If your idea of a holiday is queuing for everything, a cabin no bigger than the average size king bed, a bathroom so small I have been in bigger showers and sky high drinks prices then this is for you. This ship is old and was ridiculously overcrowded. Every meal time was a scramble to find seats, check in and check out was a disorganised shambles, getting on and of in port was a nightmare. The entertainment was substandard. I really felt like I needed a holiday to get over being on this ship. It has put me off cruises for life. The one positive point were the staff (most of), though I am surprised they were able to stay so friendly and cheerful in such an environment.   Read Less
Sail Date October 2013
I am very disappointed in the Carnival Cruise we just returned from. In fact, I am so upset about having spent money on this 'vacation' that I am sick to my stomach. . We left on a 4 days cruise from Cape Canaveral to Nassau and ... Read More
I am very disappointed in the Carnival Cruise we just returned from. In fact, I am so upset about having spent money on this 'vacation' that I am sick to my stomach. . We left on a 4 days cruise from Cape Canaveral to Nassau and Freeport Bahamas. We cruised Carnival once for 5 days in 2011 as our first cruise and we were underwhelmed to say the least. Since it was our first cruise we did not have anything to compare it to and did not know what to expect. We did know at that time we did not love Carnival and the service we received or did not received and decided we would not be back. In 2012 we cruised for our honeymoon for 7 days on Royal Caribbean and it was amazing to say the least. I cannot think of one complaint or critique. We knew then that Carnival had not served us well on our first trip and vowed to never return. When vacation time came this year we learned that some of our family members had booked on Carnival and we very much wanted to vacation with them. We figured that since the price for this cruise was good and we wanted to be with family that we would give Carnival one last chance. We are appalled and disgusted by the entire trip. The problems started once we got to the port. We were shuttled in by the rental car company and were dropped off almost a half a mile from the entrance in a non nondescript and somewhat confusing parking lot. We had to lug ourselves across this parking lot with no signs towards the ship. But for the boats, we wouldnt have even know what direction to go in. But we figured it must be the rental car company since they dropped us here. Only we learned later that the shuttles do not have access to the front of Carnivals port like they do to Royal Caribbeans port. We managed anyways, not the end of the world. We had priority check in since we upgraded to a suite when carnival called a few weeks before the trip and offered us an upgrade for the 4 days from a balcony to a suite for a mere 300 dollars and change. What a mistake that was, which will be explained later. Priority boarding is a joke. We were pointed in the direction of a poorly staged room at the port where two elderly women who moved slower than molasses 'assisted' us in checking in. The women took so long to help the 2 families in front of us and then us that by the time we were done checking in, the ENTIRE lobby of the port where all the other people checking in were had cleared out and they were already on the boat. This placed us in line everyone else with no priority benefit. The staff at the port terminal were rude and aggressive. They behaved as if we were all inmates going to a chow hall. When we finally got on the boat we were not allowed to go to the rooms yet as we were early. This is not a problem for us as we like to get on the boat, have some lunch and explore before we go to our room. This clearly did not go as planned. We boarded the ship around 12 noon and it was disgusting as if the boat hadnt been cleaned in the last few cruises. The bathrooms on the lido deck were horrific. I actually vomited in my mouth. The floor was already covered in water (no one was in the pool), there was urine on the floor and toilet and it stunk. This was the same for the male and female bathrooms. We attempted to have lunch in the main dining room on the lido deck. There was no place to sit and the food was horrible. We can appreciate it being crowded at this time so we managed to find a table and eat. The food to choose from was not varied and was not good. The food was basic slop from a mess hall and was cold and old tasting. Which is odd since we had just stepped on the boat. There was flies everywhere. We couldnt finish eating since the food was so gross and there was flies all over the inside dining room. We gave up and waited on the deck by the pool. We were soon allowed to go to our 'suite' where the disappointment ensued and I became so upset. There was urine in the toilet of the room. Hair (not ours) in the sheets of the bed, enormous stains all over the floor about 10 each the size of a small suitcase. The mirrors were streaked with finger prints and who knows what else, the fridge was broken and not cold, there was BLOOD and other unidentifiable stains on the curtains, the door handle to the deck was broken, the deck was disgusting with cigarette ashes and gummy bears on the ground and the porch light did not work. At this point I cried. We had spent good hard earned money on a vacation that would be the last vacation before we start our family. I am 5 months pregnant and was looking for a relaxing time. This is the reason we upgraded to a suite so that we could enjoy ourselves even more. What a disappointment. Not only was the room disgustingly dirty it was so outdated I was not sure what era we were in. This boat, I learned later, became active in 1993. It has clearly not been updated since and possibly not even cleaned since. My husband called the front desk to inform them of the above issues as I was so furious I didnt think I could be effective. The guest services indicated they would send someone to see the issues and fix them. A few HOURS later, a women who was in charge of the housekeeping staff came to see us. She said the floors have always been dirty even though she thinks they shampooed, the the ship is 'vintage' and we should appreciate the stains. She agreed to have someone come and clean the blood and other bodily fluids off the curtains. Another few hours passed before someone came and barely attempted to clean the items. The housekeeping never got to the balcony. Later on the night we learned that the jacuzzi tub was not working and a piece controlling the water flow fell right off into my husbands hands. We called guest services again, who suggested that we were doing something wrong (which we werent) and they would send someone. We then met our cabin steward. He came to the door and was rude. He stated that if we had any issues we should go to him, not to anyone else. But since we had no idea who he was we clearly could not have gone to him before that. Some engineers or plumbers came and indicated that they were not able to fix the tub (we received a credit for this on our sail and sign account). They fake fixed the door handle on the balcony. At this point we gave up. We were already in the ocean and had paid for the trip so we attempted to make the best of it. Although I was very upset to learn that the 'suite' balcony was enclosed, not glass like the other balconies and was smaller. I was looking forward to sitting on the balcony but it felt like a prison cell and was just as dirty. We figured we would go to the pool to relax. We learned that there was only one pool on board which meant that a few hundred people at one time, children included (many many many children), would all be attempting to share the same small pool. There was no room to relax as there was never enough chairs and the pool was either too crowded or there was an excessive amount of unsupervised children ranging from ages 6 to 16 literally doing cannon balls into a small, not deep pool. There was no parental supervision and no staff intervention. Carnival staff, security staff included watched the entire 4 days as children with no parents, ran, jumped, screamed and splashed adult guests. It was miserable. I even asked a female security guard who was watching the pool around 11pm at night (the only time I was able to get near the pool) why there was still children allowed there with no adults. She said she didnt know the rules. And if the pool situation was horrible enough to begin with, the staff played organized games with the children in the same pool. This just encouraged ridiculous behavior from the children. In addition, I even watched grown men swear at security and jump into the pool causing problems for other in the pool. I was again appalled at the lack of control, security and supervision the staff had. There was not one point in the entire 4 days we were able to actually enjoy the pool or hot tubs. It was not only late on the last night that while wandering around on my own did I find what I learned was the adult only deck and there was no pool and it was small. Too small to accommodate adults. I was not aware of this area since it was not printed anywhere or mentioned. Security also failed many times to address the theft of pool towels and personal items from the pool area and more importantly the excessive amount of obvious underage drinking and gambling. We thought we would get away from the food that was served on the buffets since it was cold and lackluster. In fact, some days the food wasnt actually cooked all the way making it dangerous to eat. We ate in the dining room the first 2 nights and the last night. The first night during a nice quite dinner the music went loud, the lights went low and the waiters participated (begrudgingly) in a dance show. This coupled with the crew members walking around selling shots and the other crew member selling plastic cups made for a very unclassy and cheap experience. I would like to eat my dinner without having to tell staff more than once during that meal that I do not want alcoholic shots, a plastic cup or a picture with a pirate! It really cheapened the experience. We purchased excursions while on the boat. The excursion in Freeport to Taino Beach Resort was unbearable for 100 dollars a person. The resort was rundown and unclean. The beach was a mess and the pool area was not kept well. We had booked this excursion for the lazy river and the beach only to not be able to make use of the lazy river since the 'resort' had run out of pool floats and did not order anymore. When I asked an employee they said that cruise guests pop them and they ran out and didnt order any more. We then saw the employees giving floats to the hotel guests. The bar in the pool was old, dirty and had mold everywhere. The lunch that was included was cold and the chicken and pork was undercooked. My husband and I both got sick from it and I vomited for hours that night. Complete waste of 200 dollars. The excursion in Nassau was the parasailing. My husband and cousin parsailed and I tagged along on the boat. The operators of this tour were rude and shady. They told me I had to pay them 30 dollars to ride on the boat with them to see my husband parasail. I did so because I really did want to video tape it. The operator told me that there was no need to video tape since they do it. But they didnt of course. While we were on the boat they tried to get me to parasail and I made it very clear I was not going to because I was pregnant and not only was it not safe, it is not permitted. They both indicated that they can do whatever they want and kept pressuring me to do so until I was overly firm with them. This was after my husband asked if he could go second in line and the man told him in a very inappropriate and aggressive tone this is my boat and you will do what I tell you to do. I was not only upset at the way they treated us but nervous for our safety since the boat operator texted on his phone the entire time. I figured I would try the spa to see if I could actually calm down from being so upset and disappointed by all the above events. The girl at the spa was very nice and very friendly. However, she gave me the wrong upfront price, charged me a different price on the back end and gave me the worst manicure I have ever had. She did not provide any of the basic manicure services that are custom to the process and I upgraded to having the gel manicure done hoping for more time in the spa and a more enjoyable experience. That was also a huge let down because she still did not provide any manicure services she only painted my nails with the gel and did a horrible job. She did not cover the entire nail on side or top and bottom and its bumpy and not done well. When I got the bill for over 60 dollars I was so upset and I began to ask about why it was so much and she just pointed at the price list which in and of itself is not very good and clear. I had had enough of arguing and explaining myself and hoping for more that I paid the bill and left. The staff all over the boat appeared to be mundane, uninterested and uncaring about the conditions of the boat, the food and the the guests The entire experience including the excursions was horrible and a waste of our hard earned money and time. I am so disappointed in the way Carnival as a company and its crew has cut corners, fails to take pride in themselves and their ships and has failed to provide the guest with a guest centered experience. If I want to feel like and inmate or cattle I will go to a prison or a farm. I will not be coming back to Carnival after 2 separate disappointing experiences. I hope that Carnival can step it up and recognize where there money comes from  the guests- and focus on them, not on just turning a room. Read Less
Sail Date July 2013
After taking more than 14 cruises in different lines including Carnival, NCL, RCL, PRINCESS, DISNEY, CELEBRITY. I decided to just go to a weekend cruise since the kids and wife love cruising. I took my chances and went by the review in the ... Read More
After taking more than 14 cruises in different lines including Carnival, NCL, RCL, PRINCESS, DISNEY, CELEBRITY. I decided to just go to a weekend cruise since the kids and wife love cruising. I took my chances and went by the review in the cruise critic website which in my opinion is flawed. The ship is old, looks old and the refurbishment didn't do much for the Imagination, everything looks 70's style and every crevice you look at is dirty, disconnected, broken and even some elevators are missing all the ceiling lighs. We cruisers know how hard the employees of the cruise lines work, but in the Imagination everyone looked so tired to the point of you feeling the vibe by the way they walk, talk and even how they dress. The majority was in cruise purgatory hanging by a thread. The food was so bland and so bad I barely ate it, the preparation areas were dirty and the sandwich maker they use for the sandwiches was stained. The pizza was horrible, then the reviewer said pizza is great, even Domino's is better and that's a run of the mill national pizza chain. Some people might say, well is a ship built in 1995, and you can't compare it to the newer ships, well somethings are better demolished, scrapped and gone rather than to stand and offer a very mediocre product. I disagree with the marketing they use in the cruise critic website this ship is for first timers!! honeymooners and a budget cruise, the last statement is accurate, budget is the word in every sense of the word and most of the time being cheap is not worth it. This wasn't our crowd, lots of people that don't really know how to behave in public, there were people doing very nasty things in public in front of our children. Do you want to stand in long lines for everything like cattle as if there isn't enough food. The only positive thing was the molten chocolate cake, is was awesome every time. If it is your first time taking a cruise, take a longer one, pay a little more, select a newer ship and you will end up very happy, if you take the Carnival Imagination you will be disappointed and perhaps won't give cruising a second chance and you will be missing out a great experience. Read Less
Sail Date January 2013
Must start by saying that we have sailed with Celebrity 3 times prior to our sailing on the Constellation and each experience in the past has been fantastic. This was our 4th Celebrity cruise in a 12 month period. Had it been our first ... Read More
Must start by saying that we have sailed with Celebrity 3 times prior to our sailing on the Constellation and each experience in the past has been fantastic. This was our 4th Celebrity cruise in a 12 month period. Had it been our first it would most likely have also been our last. We sailed on the Constellation on a quick 2 night-er (January 19 and 20) out of Miami as a follow up to our week on the Reflection (January 12 - 19). The difference in our experience was so drastic we wondered if both ships were operated by the same company (see my review on our Reflection experience on the Reflection reviews page - we love that ship). Having only sailed on Solstice class ships in the past we expected the Constellation to be an older and 'dated' ship. While the style and layout of the Constellation was not to our taste (lots of dark wood, not a lot of windows in public areas, very low ceilings), this was to be expected for an older ship. However, the maintenance of the ship was something that we felt could use a lot of improvement. It seemed very run down - tears in carpets, ripped and stained bed skirts, lots of rust on balconies and public railings, lumpy and caved in beds, poor quality linens, and sheets that did not fit the full length of the bed were only a few of the things that surprised us. We also found that cleanliness on the ship was not a top priority (when we entered our stateroom for the first time there was old pieces of fruit and red wine stains in the sink, long dark hairs on our bathroom floor, and carpets in public areas didn't seem to be vacuumed often). However, our major issue was with the the lack of customer service and attention to detail during the whole cruise. In most cases, the staff just seemed to not care. With the exception of the main dining room, we found the level of service terrible. It seemed the ship was severely understaffed and those that were 'serving' did not want to be there. Officers and 'managers' were also noticeably absent on this cruise. On the Reflection there was a strong officer (and captain) presence at all times. I don't think we saw one office in our 2 days and we did not see or hear from the captain at all (no morning announcements). We were told that the prior cruise had been a charter and it seemed the following cruise was also going to be a charter as staff spent the bulk of our 2 days prepping for the next cruise. They were putting up posters all over the ship with the name of the company that was coming on board...this was more a focus for them that tending to the needs of the guests that were actually on board. It didn't seem right that often there were no clean glasses at the beverage stations, no ice in the ice machines, and you'd have to wait 15 minutes for service at a bar while you could see staff putting up these posters everywhere. Must also note that the muster drill was concerning as on previous ships this has been a high priority. During the drill there was no safety video presentation and no demonstration by staff on how to put on life jackets. We went to our muster station (which was packed, not enough seats, people sitting of floors), checked in, sat for 15 minutes, and then were dismissed. Had we not been on other ships we would have been completely in the dark about what to do in the "unlikely event of an emergency". Disembarkation was very frustrating. We were given no information beforehand - were told as it was just a 2 day cruise they didn't give info or luggage tags. We were to carry our own luggage off. Only got 1 customs card - asked for another and told "only 1 per stateroom if you need more go find your stateroom attendant". We finally found out that our time to disembark was 9am. Disembarkation morning there were no announcements. We went down to the gangplank at 9:15 figuring it was time to get off and waited 45 minutes in a huge line before we were able to get off. A little communication would have gone a long way here. Overall this was not a good cruise for us. The ship is very dated and not well maintained and the level of service is far different from all of our other experiences with Celebrity. This was disappointing. They bill themselves as "modern luxury", but we do not feel the Constellation was either modern or luxurious. Read Less
Sail Date January 2013
After 4 previous cruises on Princess and Celebrity (all 7 nights or longer) we opted for a last minute short cruise on Royal Caribbean (RCCL). Since I knew that this was an older smaller ship, I first checked the RCCL web site to view the ... Read More
After 4 previous cruises on Princess and Celebrity (all 7 nights or longer) we opted for a last minute short cruise on Royal Caribbean (RCCL). Since I knew that this was an older smaller ship, I first checked the RCCL web site to view the cabins to determine if they would be acceptable. I went to RCCL, then to plan a cruise, then to ships, then to Majesty Of The Seas, then to deck plans deck 3, then to interior cabin, then selected view cabin. The cabin shown for THIS SHIP lowest possible category shows a 2 seat sofa and room to walk around both sides of the bed. The actual cabins have no sofa and no room to walk around bed. In fact the bed was bordered on 3 sides by wall so the inside person had to climb over the outside person to get out of bed. This is a total misrepresentation by RCCL designed specifically to procure business. In discussing this matter with RCCL customer relation after the cruise, I was told that all this was acceptable and no adjustment would be made. Other problems:- Food was of poor quality and poor selection. Entertainment included a good comedian, a hypnotist who had to keep sending people back to the audience because he could not keep them hypnotized, and a juggler who dropped his items 5 times. The review on the last night was quite amateurish. The toilet did not work in the cabin the first night. One of the public bathrooms remained flooded for hours with no one attending to the problem. During the Muster Drill old and infirm people were forced to stand for 45 minutes. When they tried to sit, the chairs were taken away from them. Read Less
Sail Date December 2012
I'm writing this on the last day of a 4-day quickie cruise on the Sky. I'm sorry to report I can't wait for this particular cruise to end. My wife and I are experienced cruisers. (Over 20 cruises) We are admittedly ... Read More
I'm writing this on the last day of a 4-day quickie cruise on the Sky. I'm sorry to report I can't wait for this particular cruise to end. My wife and I are experienced cruisers. (Over 20 cruises) We are admittedly spoiled. This is the shortest cruise we have taken in years; four days Miami -- Bahamas and back getaway. We booked this particular cruise because we were treating our 20 something kids and their better half's to a cruise vacation. We have all have cruised on NCL numerous times before. I'm not sure if the LOW quality of this sailing is because it's short and designed as a starter cruise or if it's because NCL is making cuts everywhere to bring down costs. It's likely a combination of both. Low points are accented by absolutely inferior food. We are not foodies and not the types that expect gourmet food. The meals in the main dining rooms and specialty restaurants were on par with Shoneys on a bad day. Seriously! There were lines for every meal. Lines at the buffet for breakfast and lunch and even lines for anytime- dining. NCL needs to take a page from the Celebrity play book and improve the flow of passengers at their dining venues. They also need to fire the Executive Chef. This was not a super cheap cruise either. We paid almost $1000 for each balcony cabin for a 4-night cruise. We expected more for the money. The crew, in general, was not friendly or helpful. I had to ask a waitress twice for silverware at one of the buffets and still had to fetch it myself. Balcony cabins on the Sky are small but functional. Forget candy on your bed each evening or any introduction from your cabin steward. They seem to not care. Did I mention no hot food from room service and after midnight they charge a service charge for room service? What happened to the good old days at NCL? Internet service is not provided in your cabin on the Sky unlike newer ships. Entertainment was limited to the same comedian we have seen on prior NCL cruises, a juggler and a repeat of the sub-par "Oh What a Night" show we had seen before as well. So it cost us $3000 to learn what we should have known. Stay away from starter cruises if you are seasoned cruisers. You will find a ship full of lower end vacationers that have come to gorge themselves on bad food and expensive drinks. We still have a certificate we purchased on the Pearl for another seven day or longer cruise on NCL. I'm sad to say we will likely let it expire and pass on another NCL experience. We are looking forward to our next sailing, a 14 night Trans-Atlantic sailing on Celebrity's Equinox. Hopefully Celebrity still knows how to do it right! I'll let you know when we get back. Read Less
Sail Date November 2012
My wife and I have been on 15 cruises counting this one. 13 on Royal Caribbean (Diamond Level), 1 on Carnival, and now 1 on NCL. We average 2 cruises per year. and have just started trying other cruise lines. Had a really great time on our ... Read More
My wife and I have been on 15 cruises counting this one. 13 on Royal Caribbean (Diamond Level), 1 on Carnival, and now 1 on NCL. We average 2 cruises per year. and have just started trying other cruise lines. Had a really great time on our only (so far) Carnival cruise. We love everything about Royal Caribbean but thought we should give the other cruise lines a try. We arrived at the NCL port at 11:00 and cleared security in about a minute or less, made it to the check in location and had no wait at all. As we walked up to the check in counter we were asked for our passports and boarding documents. No hello, no welcome, nothing, just passports and boarding documents. I handed him the documents and passports and our credit card. He looked at the card and said I didn't ask for a credit card and handed it back. I stood there in disbelief at how rude he was. After a minute or two he looked up and said will you be using a credit card for on board purchases. I looked at my wife who said I think we made a mistake. I handed him the card and he swiped it and handed it back along with our room key and said your all set. I asked were do we go now and without saying anything pointed to a door. I said thanks and walked off never getting a reply. Once on board we went to the buffet on deck 11. Our next big disappointment, there was so little to choose from and the food really was horrible. I don't know how else to describe it. The food was in tiny serving dishes with enough food for about 5 people. As I waited in line a pan became empty and the lady in front of me told one of the NCL staff behind the counter it was empty. She was told there was more on the other side. In the other line. Every meal we had in the buffet was terrible. We looked around the ship after eating and found it to be in pretty good shape. Other than a lot of wasted space it was a pretty ship. Around 1:30 our room was ready and we went to check it out. This was our first interior room (room 8129) and it was not as small as I expected. It definitely wasn't big but for a short cruise it was ok. We NEVER once saw our room attendant. Maybe that's not something NCL does, but we always enjoyed meeting our room attendant and getting the little extra attention like being called by name when we see them in the hall and having our door opened for us when arriving back from a day at port or after a meal. The RCCL and Carnival room attendants always try to make your cruise special. But not this time. They also don't make your room up or turn down your blankets in the evening. This was different than past cruises. All we got was a daily event planner pushed under our door at some point during the night. Other than a very few exceptions, every employee we encountered seemed like zombies, they were lifeless and seemed very unhappy. I am just so very disappointed with the whole trip I just don't know what else to say. I will try and point out some things I liked about the cruise so it don't seem so negative. 1) The grills set up at the pool was a nice. 2) Getting a wet washcloth and cup of water or lemonade when getting back on the ship was something the other cruise lines don't do. 3) Cagney's was AWESOME!!! Had really great service and the Ribeye was as good as any I've ever had. We chose this cruise as a quick relaxing weekend get away and a chance to try a different cruise line. We have seen all the ads about freestyle cruising. It should be called do-it-yourself cruising. If you want or need anything you have to do it yourself. We expected so much more than a boat ride but that's all we really got. Sorry NCL but we won't be back. Read Less
Sail Date November 2012
My best friend and I decided to have a girl's getaway by taking a short three day cruise on Royal Caribbean's Majesty of the Seas out of Miami. Unfortunately, Tropical Storm Issac was in effect before we ever left. Concerned ... Read More
My best friend and I decided to have a girl's getaway by taking a short three day cruise on Royal Caribbean's Majesty of the Seas out of Miami. Unfortunately, Tropical Storm Issac was in effect before we ever left. Concerned about the storm and our safety, we called Royal Caribbean before leaving home and were assured that the ship would either 1)not leave and we would be reimbursed for all costs including our flights; or 2) be re-routed to avoid the storm. During this call, I specifically asked what would happen if we did not make it back to the port at the scheduled time on Monday. I was told that RCI would take measures to get me home by rescheduling my flight and covering any costs associated with doing so, and give me up to $500 for hotel and food costs incurred in connection with the late arrival. Based on this information, we arrived at the ship at our scheduled departure time. Upon boarding we were told that we would not be going to their private island but instead we would be going straight to Nassau. We were completely fine with this and boarded this ship. Once the ship was out of the port, it began to rock and sway to such a degree that the captain came over the loud speaker and told us we should hold on to the handrails while moving around the ship. If we only knew what was to come . . . The entire time on the ship was spent with the ship struggling to steady itself. My friend and the fellow passengers we made friends with were extremely anxious regarding our safety. We were very concerned whether the ship could withstand the storm as we were clearly in the middle of it. Saturday night the boat shook and rocked with such force it was impossible for me to sleep. It also started moaning loudly, creaking and banging. The information from the captain showed we had left the Caribbean and gone out to the Atlantic Ocean in an effort to escape the storm, a storm that Royal Caribbean was well aware was in existence before it left the port in Miami. Needless to say, we never docked at any port. Instead we spent our days at sea which would have been fine had we been safe. The bottom line is the storm was too forceful for this boat and we simply were not safe. The workers were trained to say that we were but upon further questioning would routinely admit that they had never encountered conditions like this before. (Except for one bartender who told me he had endured worse before in the 1970's - so basically it hadn't been this rough for the past 30+ years). Once the captain finally admitted that we would not be going to any port nor would we be arriving in Miami on time, they opened up less than 10 phones in the lobby for the more than 2000 passengers to call their loved ones and their airlines. (It has since been determined that Carnival Cruise Lines opened up the phones in their passengers' staterooms.) It took hours to make calls and attitudes and tempers were high. During this time, RCI informed passengers it would be doing nothing to aid in rescheduling flights, it would not cover any costs associated with doing so and that there would be no compensation for hotels or food costs incurred in Miami due to our late arrival. This was in direct contrast from what I was told before boarding their ship. In my professional opinion as a lawyer, this misrepresentation constitutes a viable cause of action. In the end, my problem with Royal Caribbean is that they more than proved their motto is profits over safety. I agree with their standard line that "they cannot control the weather" but I contend that they control their decisions regarding the weather. Similar to Royal Caribbean, the airline industry cannot control the weather; however, they cancelled over 500 flights during Tropical Storm Issac as a matter of safety. The airlines cannot control the weather either but they chose safety over profits. We have contacted RCI regarding any retributions for what I described as spending $1,000 to be tortured and was given the same response as everyone else which, in summary, is "too bad suckers!" If you are going to cruise, I would certainly choose a carrier other RCI. PS. I wish I would have thought to video the actual conditions on the ship but unfortunately I did not. I hope that those of you who did will post them on youtube. I do have one video that I will post which shows the chaos of trying to get off the ship in Miami and all the passengers erupting in laughter when the captain said "[W]e hope you will sail with Royal Caribbean again soon." Read Less
Sail Date August 2012
With this being our 5th cruise I do not consider us newbies anymore. Before going on the cruise I did some research of the NCL Sky only to find some very unfavorable reviews and comments. This is the oldest ship that we had ever been on, ... Read More
With this being our 5th cruise I do not consider us newbies anymore. Before going on the cruise I did some research of the NCL Sky only to find some very unfavorable reviews and comments. This is the oldest ship that we had ever been on, most of the other ships have been 2-3 years old. However, last year we sailed on the RCL's Serenade of the Seas which is an older ship and it was wonderful, you could not tell that it was an older ship as it was well maintained and updated. Embarkation- We arrived in Miami around 2:30pm and parked our rental car in a parking lot not far from the Port of Miami. We took a taxi from the parking lot to the NCL building - the cost was $10 for 2 people. I was very surprised how nice the NCL building was inside compared to other cruise lines which often have an old warehouse feel. The building was airconditioned and decorated nicely. We checked in and were on our way aboard the ship in less than 5 minutes which was the fastest check-in we have ever had. We definitely liked the red carpet once you got aboard the ship as it made you feel important and welcome. The ship was to leave Miami at 5pm so we went to our cabin and then explored the ship. Day 1- We arrived at our cabin around 3pm and it was ready. Our suitcases were not there yet, but we had noticed that others in our group had their suitcases already waiting outside their doors. We headed up to the upper pool deck to meet the rest of our group and have drinks. The service at the upper deck bar was horrible. There were 4 bartendars working, but they seemed confused and moved around the whole bar instead of staying in one place and taking care of guests in that section. I stood and waited for soda and beer for over 15 minutes... finally I told the bartendar in front of me that I had been waiting a long time and wished to be served. The problem that kept happening was that since the bartendars didn't stay in one place, they didn't know who was next and served out of order or sequence. One odd thing that I noticed on the NCL Sky was that they served Pepsi products out of 2 liter soda bottles... most ships use the bar service guns. We bought the soda card which was $21 for the 3 days which entitled us to unlimited soda and a refillable cup. The soda that was available was- pepsi, diet pepsi, mountain dew, orange crush, and sierra mist. The ship finally sailed at 5:30pm right before the clouds started rolling into the Miami area. We made a visit to the spa and took a tour. I signed up for my first mani, pedi, and teeth whitening. I had never done this before and thought it was worth a shot doing now on the cruise since I had the time. After the tour, we went down to the Garden Cafe Buffet but it was already closed and we had to use the Great Outdoor Buffet on the back of the ship. The buffet here was very limited. I did like the outdoor seating on the back of the ship near the buffet that was covered with a big white canopy. We went back to our cabin and changed to get ready for drinks with our group and then dinner at the Palace Dining Room. Service at the Atrium Bar was much better than it was at the upper pool deck bar. "Matty" our server was quick, friendly, and asked and remembered our names. We headed down to the Palace Dining Room and were seated immediately. The dinner service itself was very poor. The waiter could not remember who got what appetizer, entree, or dessert. Some of the items we ordered never came or other items came that we never ordered. From appetizer to dessert we were there for 3 hours. It took 25 minutes to get a cup of coffee. One of the people in our group talked about our dining experience with the dining room manager. The next thing we know is the waiter comes back to us and makes excuses telling us that he was new and has only been with NCL for 8 months and that the first night in the dining room is always long due to confusion... AWKWARD!! We could not believe this was happening. This waiter should have never come to us to try to redeem himself... plus 8 months is not new as an employee. After dinner we went to the casino which was nice, but very smoky. Later that night I went to the Longboard Cafe at 2am for a late night snack. I ordered chicken fingers and salad which took 45 minutes to receive. People came and left who had come in after me. I wanted a soda and could not find anyone to get me one... finally a server was handing out waters and I got her to get me a soda. Service here was poor and extremely slow! Day 2- Due to heavy rain, we never got off the ship at NCL's private island. We had lunch at the Garden Cafe buffet. This has to be the worst designed buffet ever on a cruise ship. You wait in a long line which takes forever. It is a small buffet in a small space which means items are packed tight together and makes it difficult to get to the food. The offerings were limited and not very exciting at all. Overall, the food here was the same as going to an Old Country Buffet. Many of the offerings were the same as the day before with maybe only 15 new items for day 2. Seating in the buffet area is very limited and the ceilings are very low which makes you feel like you are in a cave. After lunch, I headed to the spa for my mani, pedi, and teeth whitening. Being a guy, I was very hesitant about having this done, but I decided- what the heck! The mani and pedi were actually quite relaxing and fun. The teeth whitening was more of a pain in the butt as it seemed like it took forever, but when it was done my teeth were whiter. The overall time for all three services was 2 hours and cost $317... was it worth it?... it was pricey, but since we didn't get off of the boat and spend money I thought I would treat myself for once. After the spa I went back to the room and showered and changed for drinks with our group and then dinner. Before dinner, we went to Captain Cooks bar for drinks and to play trivia. The trivia contest was fun and our team won... the prize was a bit cheesy though compared to other cruise lines - everyone got a deck of NCL playing cards. After the trivia we headed up to the Atrium Bar for drinks with our group. Once again, service here was good with "Matty" being the star. Tonight our group decided to go to Cagney's for dinner. We had 8:30pm reservations and headed up to the restaurant. We were a bit early so we went to the Plantation Club bar which is across from Cagney's. The bar (this bar only) was having 2 for 1 drink specials so everyone ordered drinks. This bar was nice, but the service once again was slow. Finally at 9pm, Cagney's was ready for our group. The service at Cagney's was excellent!! The service at Cagney's was like it was on Princess... excellent! We ordered several bottles of wine and had a great dinner. The staff at Palace Dining Room from the night before told us that Cagney's served escargot. When we asked about it, the server said that Cagney's did not serve it... only the French restaurant did. However, she asked her supervisor and they sent up escargot for everyone at our table from the French restaurant... that was good service right there. Dinner at Cagney's took 2 hours, but it was because we were enjoying our dinner and the company of our group. The service and food at Cagney's was excellent... it is well worth the extra price. After dinner we changed our clothes and got ready for the white party. The white party was fun with great music. When we got back to the cabin, we ordered a pizza to be delivered to our room. 90 minutes later it arrived!!!!... and cold! This is totally unacceptable! All over the ship they advertise about NCL's famous pizza and delivery. 90 minutes is just too long to wait! ... plus the pizza was cold and very bland. Day 3- Early lunch at Garden Cafe again. Once again the food offerings were the same as day 1 and seemed limited and boring. I probably ate the least on this cruise at the buffets than any other cruise we have been on. NCL needs to ramp up the food offerings and variety on this ship. The design of the buffet is really terrible, but that cannot be changed. There were only 6 dessert offerings at the buffet and they reminded me of something you would find at a school or hospital cafeteria, or low cost buffet. It rained heavy this day as well so we did not get off of the ship to go into Nassau. We stayed on the ship and relaxed. After the ship left Nassau, we went to the casino and played for awhile. Then we went to the coffee bar which had above average service and great coffee. Then we headed back to change and get ready for dinner. Before dinner, we met at the Atrium Bar which now had become our favorite hangout on the ship. We had some drinks and enjoyed the guitar music from Dave. Dave even left his designated area to come over to our group to play us a song. Tonight dinner was to be at The Crossings Dining Room. The service at the Crossings Dining Room was a complete 360 degrees from what it was the first night at the Palace Dining Room. The servers (who were twins) were on top of it and our drinks were replenished without asking, our food came out hot and to the right people, and the overall dinner experience was quite wonderful. After dinner we headed to the Atrium to get a group photo. We asked one of the ship's photographers if he could take our photo and then we would buy the copies from them. The photographer told us that he was no longer on duty and could not take our photo. Luckily, there was a cleaning person in the Atrium and we asked her if she would take our photos using our own cameras. She was very friendly and did it for us. After the group photo, we headed back to the Atrium bar to relax and have drinks. Some of the group headed to the gift shop area to buy souvenirs, liquor, and cologne. Later we headed down to Dazzles where the Wacky Adult Contest was going on. All of the ships that we have been on have had this contest where they put people in teams and make you do stuff like- make men dress up like a woman, make two women kiss... and they give out prizes for the winning teams. It is a fun contest that was very crowded. At 2am, I headed back to the Longboard Cafe for a late night snack. I ordered chicken fingers and fish and chips. Once again it took long to get my order... 35 minutes! I asked for 2 sodas when I placed my order, but never got them. Finally I flagged down a server and asked for my sodas. When he came back, he only brought 1 soda. The service at the Longboard Cafe is terrible!... FAIL! Day 4- Disembarkation We got dressed and left the ship at 9am with our suitcases. It was quite confusing as to where to get off of the ship since there were no signs anywhere. It was a pain in the butt having to cart our suitcases off of the ship, but it made the whole process fast. We were off the ship and through US Customs in less than 10 minutes. The taxi line at the NCL building was long... it took 20 minutes to get a taxi. Finally we got a taxi and it took us to our car at the parking lot. "LIKES" about the NCL Sky- - outdoor showers were convenient and we had never seen those on other ships - the idea of pizza delivery anywhere on the ship is a good concept "DISLIKES" about the NCL Sky- - cabins are very small and do not look like the pictures on the NCL website - no "real" soap or shampoo are given in the cabins... they give you liquid soap and shampoo in pumps. Our cabin had dispensers which were not marked so we had no clue which was which. I ended up washing my hair with soap by mistake! - the bar service and dining service (except Cagney's) was VERY POOR! - the Garden Cafe Buffet is poorly designed, congested, and has very limited and unappealing offerings. - the ship being built in 1999, does not offer many of the amenities that newer ships now have such as an adults only area, pool area covered by a roof - the ship was worn, furniture, carpets, etc. need to be replaced - the ship has an identity crisis- it was once a ship that served the Hawaiian islands and had a Hawaiian theme. They took many of the Hawaiian elements out like in the lobby/atrium area which made it bland or sterile and in other areas you wonder why there is Hawaiian theming... it is confusing. - there is no self serve ice cream 24/7 like on Princess - The pizza delivery concept is good, but waiting 90 minutes was not. - overall food on the NCL Sky was average. Nothing was over the top or super good like on RCL or Princess - the crew was not very friendly as other cruise lines - they don't stop to say hello. I don't even know our cabin stewards name as he never introduced himself and he never asked us what our names were - NCL needs to offer a pool and hottub open 24/7 like RCL does - Dazzles, which is the disco, is very small with low ceilings and does not feel like a dance club - the casino was very smoky - The passengers on the ship were a younger crowd which often got rowdy or acted like they were on a high school field trip or at the prom. Our cabin- was small (smallest cabin we have ever had), the carpet was worn and dirty, the room could have been cleaned better, the edges of the carpet near the walls were very dirty and dusty, the room did have a refrigerator with beverages for purchase, the hairdryer was very old and provided very little heat and power, the tv in the cabin was very old (probably from 1999), our porthole window was quite large and gave us a good view, storage is very limited in the cabin with a very small closet area and not much storage drawers for clothes, the bathroom was small, BUT the water pressure for the sink and shower were the best we ever had on any ship, the shower is somewhat small and in a circular shape, the cabin only offers one power outlet, the lounge chair in the cabin was very low and worn, the bed felt lumpy and uncomfortable and the pillows were quite flat. Overall, I would NEVER sail the NCL Sky again ever!... nor would I recommend it to anyone. We might give NCL another chance and sail on the Epic next spring... this will be the last chance for NCL to keep our business. Read Less
Sail Date April 2012
I like to start out with the Pro's of this cruise: Expensive ticket price but caught a good sale so I liked the price I paid. They also gave us VIP check in because my husband is Active Duty Military. Overall great food but the dining ... Read More
I like to start out with the Pro's of this cruise: Expensive ticket price but caught a good sale so I liked the price I paid. They also gave us VIP check in because my husband is Active Duty Military. Overall great food but the dining room had better dining than buffet style. The entire dining staff, stateroom attendants and bartenders were amazing! Fairly smooth sailing. They also had a great holiday show. Cons: FIRST when I called to inquire if the online ship map was to scale the person from NCL lied. Deck 10 room 0106 is in fact the smallest style room (2.5' x10' less). So for the same price I was guided in to picking the smaller of the two room choices. I verified with my neighbors during the cruise of the sizes vs my initial options. SECOND the entire cruise experience seemed confused and not so organized. I called guest services 6 times during the 3 day cruise, of that 4 times during the day it FLAT OUT was never answered (ohh and I waited while it rang)! I had to go down to the guest services desk which was NOT at all busy. The entire upper level staff was curt and would constantly cut you off to answer the question they think you were asking. Several times I received contradictory information when asking questions because the initial answers did not pan out. THIRD our stateroom smelt like mildew BIG time. It was mainly the bathroom but the smell hit us when we walked in. When we got home MOST of our clothes WREAKED! Every single thing in my luggage (unpacked on the ship or not) wreaked when we got off the ship. Because the closet was right across from the bathroom we all smelt pretty bad on the drive home. Ironically my swim top smelt like chlorine inside the zip lock bag...lol I didn't notice my clothes smelled in the room but when we left the ship on the third day WOW my shirt was eeewww mildew smelly! FOURTH, I realized quickly that some things were discouraged on NCL Sky that is advertised as available. For example I did not receive a menu for room service (not the only one), nor did I receive one after telling guest services that I did not have one and wanted to see the menu. They said I have to call, they will tell me, when I did they said call back (NEVER ordered room service). Our parents had a menu in their room. Another example is carrying your own luggage off the ship. We did not fly so we could easily carry our three bags off, but were constantly told we HAD to check luggage off ship yet in the newsletter it stated it was optional but vaguely worded. Finally second attempt trying to reach guest services at 7pm they said it was optional and that we may actually carry our bags off. It sure didn't seem that way with the constant barrage of people reminding us we HAD to. FIFTH, we booked a shore excursion to tour forts and a museum. It was severely rushed to say the least but liked the tour. We also booked the hippo water slide (FUN!) but they shut it down nearly 2 hours early! So total waste of money. SIXTH con, we found a big roach in our stateroom. Sadly we had never brought food in the room and this last night I had just brought back a fruit plate, needless to say no so hungry after hunting down a cockroach. Perhaps this is why they discourage room service. I have been on another cruise and ordered constant food, never seeing a roach, big time EEEEwwww NCL! NEVER AGAIN, If I were a first time cruiser I would honestly never cruise again period. Since I am not, it will cruise again... just not be with NCL. Overall not worth what they charge. Thank goodness for Royal Caribbean! Read Less
Sail Date December 2011
Let me start by saying that my husband and I were not the only people that wanted to go home on this cruise. The islands were nice, but just seeing that Carnival Destiny ship staring at us from the ocean made us both want to cry - we did ... Read More
Let me start by saying that my husband and I were not the only people that wanted to go home on this cruise. The islands were nice, but just seeing that Carnival Destiny ship staring at us from the ocean made us both want to cry - we did not want to get back on. The food was pretty much terrible (though dinner was ok). I felt so claustrophobic on the ship (ok maybe that is my fault, I don't know), got lost a lot (we spent an hour looking for some sushi bar that was on the ship map, but did not actually exist - it was like a one time mobile thing). The staff really didn't seem to want to be there. I was sick and tired most of the time (even with my sea bands on), because the ship was rocking so bad. We really didn't get to see any of the shows (like I said we got lost quite a bit looking though) - and there didn't seem to be anything really appealing, except a comedy show that was ok, but we had to sit on the floor for it because it was so crowded. The overall ship was somewhat like a crappy old hotel, with an equally crappy casino. The people on the boat (including some from our group of 18) said that this was a bad cruise compared to Royal Caribbean. I liked the 9th floor lido deck, which was the only place I didn't feel completely ill. I never vomited on the cruise so I don't really think I was sea sick or anything. We took an eco-tour in Half Moon Cay where we rode on a glass bottom boat and I didn't feel ill there at all. The drinks on the ship did not seem water-downed to me, that was a plus. The man who cleaned our cabin was nice and made lovely towel animals - so that was the other plus. I have talked to people who say that Carnival is the bottom line for cruises and that I shouldn't be turned off by the concept based on this cruise, but I am - the thought of getting on a ship again makes me sad. Read Less
Sail Date October 2011
i never write reviews but i read them before we travel so if this can help someone else out i thought i would write about our recent trip on the sky. before we left i read all of the negative reviews and thought geesh these people are just ... Read More
i never write reviews but i read them before we travel so if this can help someone else out i thought i would write about our recent trip on the sky. before we left i read all of the negative reviews and thought geesh these people are just picky hugh maintenance, it's vacation, how bad could it be.. well.. my fiance and i took the 4 day cruise leaving from miami on sept 5 and came back sept 9th, i have been on 4 other cruises, first time on NCL. where do i begin? how about the good first: pros: the food in the palace is great. the rooms are not as small as everyone is saying, small but for 2 people ok. met some great people. uh ok thats about it on the pros. cons: first and formost the buffet food is HORRIFIC, and I eat anything, i can only describe it by saying it all tastes the same and it is all horrible, really horrible. the first day before we even left the dock they had the buffet open for lunch,, I told my fiance i hope that this is not how the food is going to be for the enitre trip, it was. they try and nickle and dime you for everyting, i expected this on a cruise as the soft drinks aren't even free but 8- 10 bucks for a mixed drink and 35 dollars for a bucket of beer is a bit ridiculous, but what are you going to do you are on a boat at sea, you can't leave! the bucket of beer was 35 because the automatically add a tip, well not to be cheap but uh i thought that is what the 12 dollars a day per person for the entire trip was for,, no just room people. so expect the tips added additional on any alcohol. we played bingo the first night and it was 69 bucks.. we paid it because the ship does a horrible job at announcing activities, they give you a paper in your room ever day so i guess it was our job to figure it out which is fine but bingo 69 bucks really?! main casino host lady was probably the rudest person i have ever met in my life. paid 28 bucks for what i think was 40 minutes of internet access in which my fiance needed for a few work thinks & i wanted to check on our dogs at home, well their computer froze up while it was still charging us and used half our minutes until some guy in a ship board said he could not help me "he doesn't work there" uh i got a little smart with him and said you work on the ship right!? ugh so no refund on the internet, as the 2nd guy helping us did not understand what we were saying, his english was non existent. no towel animals in room, no bug deal but just wondering why some people got them and some didn't first port of call was freeport, you basically need to know what you are going to do before you get off the ship or don't bother going through securuty to get off and back on. we got back on. i overheard some people saying how a lot of people were getting sick, i didn't think much about it until i came down with bronchitis the night we got home, i thought maybe it was just a cold or something, stress but we got home fri and by monday i was in the hospital with horrible bronchitis and mild pneumonia.. what!!! i am still sick, feeling better but my fiance got is as well as did the 6 people that we met on the cruise, we haqve been keeping in contact via facebook who live in diffferent states are sick as well!! we are joking and calling it the cruise flu but it is not funny in the least, i had to go to the hospital.. all of us sick with the same thing tells me 99.0% we all got it from the boat. i know that in close quarters like that it is more likely and they bascially stalk you with the hand sanitizer there,, well it didn't work.. i got so sick i am hessitant to go on another cruise ever; however, the buffet food alone might keep anyone away from this ship which is a shame:( i could go on forever but basically you have been warned. Read Less
Sail Date September 2011
This was our first time cruising with NCL, and we may try it again, but definitely not on the Sky. Let me start out by saying that I realize that you get what you pay for. This cruise was very cheap. But we have taken several small, ... Read More
This was our first time cruising with NCL, and we may try it again, but definitely not on the Sky. Let me start out by saying that I realize that you get what you pay for. This cruise was very cheap. But we have taken several small, short, cheap Bahamas cruises that were awesome! This one was not. There were a few Pro's and I will start with those... The specialty restaurants were amazing. Unfortunately we were forced to eat at all of them because the normal food was horrible. The cruise director was super great. Can't quite remember his name, but he really went the extra mile. The staff overall were very attentive, and the ship was very clean. We had a large inside room, and it was hands down the nicest, biggest cabin we have had. Now to the cons... Probably the worst part of the cruise was the bed. It literally was like sleeping on concrete. No I didn't complain. In hindsight I would have the first night, but I thought maybe my back would adjust. It didn't. To be fair, the bed issue may be just with inside rooms however, because everyone we talked to that was not in an inside said their bed was super comfy. As stated above, any food that was "free" was horrible. Except for the breakfast buffet. We even went to the MDR as suggested by fellow CC for lunch the first day, big mistake. I had fish and chips, and half the fish was black... no joke. Their private island is a joke. Again, to be fair, it might be decent once the construction is complete. Everything was a wreck. There was NOTHING to do except sit and tan or snorkel. So we rented snorkel gear. We get in, get all our gear on, look down, and... NOTHING.... no fish, no shells, NOTHING. Now maybe we were spoiled by RCCL's Cococay, because there they have sea life by the millions it seems, a "plane wreck" to snorkel around, along with a "shipwreck" ... but something would have been better then NOTHING... which is what you see at NCL's island. Entertainment was lacking between the hours of 5-10. We saw one show which was decent, but ended up sitting and watching the photographers take photos of people in the main atrium because it was the most entertainment we could find. Finally we just went to bed. Casino - The casino royal screwed my husband. I'm surprised he didn't go NUTS on everyone. He was in the Texas Hold em' tournament and was All-In on a hand. He bet on the river card, and the gentleman he was playing against mucked his hand over the line, face down. The dealer proceeds to flip over the gentleman's hand, and guess what?!? He had the winning cards. The dealer gives him all the chips, and my husband is SOL. Even the other players in the tournament were expressing their disbelief, but the dealer said that was the rules, and my husband was told that the supervisor would back the dealers decision. Never in all my life have I heard of such nonsense. The layout of the boat is extremely confusing and inconvenient, you board the boat through a hallway, and are not directed where to go, we were lost within minutes of boarding. You do not board in the atrium like every other cruise I have been on. Overall in my opinion - if you want a cheap Bahamas cruise out of Fl, take Royal Caribbean. If you can't, take Carnival. DO NOT CRUISE ON THE NCL SKY. I would have rather been home. Read Less
Sail Date September 2011
My family and I went on a three day cruise on the Carnival Imagination and it was a huge disappointment from the very beginning. Miami is a horrible port to sail from. It was hard to find the correct highway that led to the port, there was ... Read More
My family and I went on a three day cruise on the Carnival Imagination and it was a huge disappointment from the very beginning. Miami is a horrible port to sail from. It was hard to find the correct highway that led to the port, there was construction making it difficult to even know if we were in the correct lane to get the ship we were sailing on. There were at least three different places once inside the building that our identification was checked. I would expect, after the first initial check when our passports were checked and we were given our ship cards, that that would be enough. When we got on the boat, it was very crowded and we soon discovered that most of the people on board, including the other guests, didn't speak English as their primary language. I have nothing against individuals from another country, but I would expect the staff to be at least able to hold a conversation with me when I ask about directions to a particular part of the ship. We didn't make it to our assigned diner area until the last night, when I finally over heard a guest speaking fluent English to ask them how it worked. The food in the dining room was disappointing as well. It was okay, but nothing I would consider great. The buffet food wasn't very good either. The hours that were posted for the restaurants weren't when they were actually open, so we'd go down to eat, and there was no food. The "Camp Carnival" that the kids were excited for was really lame to be quite frank. The counselors were from Asian and Russian countries and my nine year old daughter said she didn't want to go back after one two hour session because she was uncomfortable. She didn't know what they were saying. Not only that, but it was pretty much like a daycare. If you didn't pay extra for the 'projects' the kids did during the day or the 'parties' they had, it was just plopping the kids down in front of a video game and locking them in a room. Why would I take them on a cruise ship and have them playing video games? The 'water park' on the ship was one big slide, two smaller slides and a toddler slide. That's it. The pool was small, salt water, and full of drunk people that yelled at my kids for splashing their drinks. So there really wasn't anything for my kids to do other than wait in line for the one slide all day. The entertainment was a comedian that they didn't understand. The only thing that was nice was the cabin. The beds were comfortable and even though it was small, it didn't really feel cramped. Our steward was friendly and did a good job, but I can't remember his name. All I wanted to do after the second day was get home and then getting off the boat was confusing. No one told me what to expect, how we could get off the boat the fastest or in what order we'd be released and then when our deck was called, I was told that I had a message at the Customer Service desk. I thought maybe my card linked with my account was locked, but after waiting 30 minutes in line, there was no problem with my account and they didn't know why I was called over. We were literally, one of the last people off the boat. I was not happy with the over all experience. I felt like it was a 'stereotype' of having a good time. Sit around and pay for overpriced drinks all day listening to Jamaican music, then go to a club or gamble all night while I pay extra for the staff to watch my kids after hours. It wasn't the family experience that I was led to believe by Carnival's advertising. I was uncomfortable the whole time worrying about the other people around my children. My daughter, being 9, had the option of signing herself out of the Camp Carnival at any time she wanted. Why in the world would I want my 9-year-old daughter wandering around the ship with over 3000 people that don't speak English? I will never cruise after this experience. Read Less
Sail Date August 2011

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