For the past several years, we have had wonderful experiences cruising Royal Caribbean. Unfortunately this was not one of them. If this was our first and only Royal Caribbean cruise we would not be cruising RC again. We hope that RC reads this review and our feedback on our cruise review survey form.
The food was absolutely horrendous. Many people stopped eating by mid week because the selection, preparation and overall quality of the food was awful. This is not normal for RC. We hope they are not starting to cut back as the Head Chef mentioned how much his weekly budget was versus how many people they had to feed. Please RC this is an area that you have excelled do not cut cost here.
The staff with very few exceptions all seemed that they were sentenced to this ship. Seeing someone who truly loved their job was rare and the moral was very low. Again, this is a 180 from our experiences in the past.
The condition of the ship was very worn and abused. Rugs dirty and torn and the gym had several pieces of equipment broken that were not repaired during the entire time. We understand the ship is going in to be refurbished in about 2 months. If you are scheduled to go out on this ship in the meantime, recommend that you change it.
The entertainment was excellent!!!!! The ice show, the Jersey Boy Like Show, and overall entertainment throughout the ship all excelled.
The smoking policy needs to be reviewed and changed. All internal bars should be none smoking. As the smoking from the sports bar and casino over take the fresh air in the promenade. Please RC change this policy!!!!
Cabins are all adequate size.